Ford Focus Complaints

22,326 consumer complaints on file.

#10212590December 22, 2007
ELECTRICAL SYSTEM:IGNITION
KEY FAILS TO TURN IN IGNITION IN 2003 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212402December 20, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE AIR BAG LIGHT FLASHES ON AND OFF WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE OCS SENSOR WAS MALFUNCTIONING AND THEY MADE THE REPLACEMENT. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE PASSENGER'S WEIGHT CAUSED THE LIGHT TO FLASH, BUT THEY DID NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 32,544 AND FAILURE MILEAGE WAS 91.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212451December 20, 2007
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS. I HAVE THE COMMON COMPLAINT THAT MY IGNITION NEEDED TO BE REPLACED. THE WHEEL BECAME LOCKED AND I WAS UNABLE TO TURN THE KEY. I HAVE FOUND COUNTLESS STORIES SIMILAR TO MINE ON THE INTERNET AND IT'S SO COMMON THAT THE FORD DEALER AND ALL THE LOCKSMITHS THAT I HAVE TALKED TO IN THE LAST TWO DAYS HAVE KNOWN EXACTLY WHAT I WAS TALKING ABOUT. THIS PROBLEM NEEDS TO BE ADDRESSED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212304December 19, 2007
ELECTRICAL SYSTEM:IGNITION
MY DAUGHTER WHO IS 17 CAME OUT OF WORK AT 10 PM ON A SUNDAY NIGHT AND HER KEY WOULDN'T GO IN THE IGNITION OF HER 2000 FORD FOCUS. THUS SHE WAS STRANDED ALONE AFTER DARK IN AN EMPTY PARKING LOT. I FEEL THAT THIS IS A SAFETY ISSUE. NOT EVERYONE CAN AFFORD A CELL PHONE AND IF SHE HADN'T HAD ONE SHE WOULD HAVE BEEN IN REAL TROUBLE BECAUSE THERE IS NOTHING CLOSE TO WHERE SHE WORKS. WE STRESS ABOUT MAINTENANCE SO SHE WILL NOT BREAK DOWN AND SHE WILL BE SAFE. THIS SHOULD BE A RECALL. SHE HAS ONLY HAD THE CAR FOR THREE MONTHS AND THIS IS ALREADY THE SECOND PROBLEM SHE HAS HAD WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212333December 19, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE IGNITION SWITCH LOCKED UP CONSTANTLY AND THE CONTACT CAN NO LONGER DRIVE THE VEHICLE BECAUSE THE STEERING CANNOT BE UNLOCKED. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED AT THE COST OF $375. THE PART IS NOT UNDER WARRANTY AND THERE IS NO RECALL. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212345December 19, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE REAR WHEEL AND BRAKE DRUM ASSEMBLY SEPARATED FROM THE VEHICLE AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). FORD STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE VEHICLE WAS REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,324 AND FAILURE MILEAGE WAS 38,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212349December 19, 2007
STEERING:COLUMN
THE STEERING WHEEL HAS LOCKED AND IS IMPOSSIBLE TO UNLOCK. THIS HAPPENED ONCE BEFORE BUT I WAS ABLE TO FREE IT AFTER SOME EFFORT. I HAVE NOT HAD ANY LUCK THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212230December 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2004 FORD FOCUS IGNITION KEY LOCKOUT FAILURE. HAD TO REPLACE TUMBLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212155December 17, 2007
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK HAS LOCKED ITSELF AND AS A RESULT WE HAVE NOT BEEN ABLE TO TURN THE VEHICLE ON. FROM WHAT I'VE GATHERED ON THE INTERNET IT WAS NOT AN ISOLATED INCIDENT. I TALKED TO ONE OF THE LOCAL REPAIR SHOPS AND WAS TOLD IT WAS COST AROUND $500 TO HAVE THE PART REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211983December 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE ON FORD FOCUS-LEFT ME AND MY DAUGHTER STRANDED AT THE DOCTOR'S OFFICE PARKING LOT. THE KEY WOULD NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212005December 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I ATTEMPT TO START MY CAR THE KEY WILL NOT TURN, WHEN SPEAKING WITH A DEALER ON THE PROBLEM THEY EXPLAINED TO ME THAT THIS IS A PROBLEM VERY VERY COMMON WITH THE FORD FOCUS AND AGREED THAT THIS SHOULD BE RECALLED DUE TO THE NUMBER OF CARS THAT NEED THE KEY CYLINDER REPLACED, SOMETIMES MULTIPLE TIMES, DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211929December 14, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE WERE NO EVENTS LEADING TO THIS PROBLEM. IT JUST HAPPENED OUT OF NO WERE. MY KEY WOULD NOT TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211937December 14, 2007
ELECTRICAL SYSTEM:IGNITION
RECENTLY THE IGNITION LOCK ON MY FORD FOCUS JAMS UP. I PLACE THE KEY IN THE LOCK, WHICH IS A BIT STICKY, AND THEN THE KEY WILL NOT TURN. AFTER 15-30 MINUTES OF TRYING TO TURN IT, IT WILL START, OTHER TIMES NO. WE ARE STILL RESEARCHING ON THE WEB HOW TO REPLACE THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211529December 12, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING BROKE AND COULD HAVE CAUSED BAD ACCIDENT AND INJURY. COIL SPRING WHERE IT BROKE WAS RUBBING ON FRONT TIRE. FRONT END HAD BEEN NOISY AND WOULD SOUND LIKE SOMETHING BUMPING OR NOT CONNECTED WHEN ON ROUGH PAVEMENT OR SPEED BUMPS. HAD TO HAVE FRONT COIL SPRINGS AND STRUTS REPLACED, RE-ALIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211752December 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE PURCHASED A 2000 FORD FOCUS LX. SHE WENT OUT TO HER VEHICLE AND THE IGNITION KEY WILL NOT TURN. WE HAVE TURNED THE STEERING WHEEL LEFT AND RIGHT TO GET THE IGNITION TO TURN. THE STEERING WHEEL IS ALSO LOCKED. I SEARCHED THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH AND HOW SOME PEOPLE HAVE HAD TO REPLACE THE PART MORE THEN ONCE. WHY DOES FORD NOT RECOGNIZE THIS PROBLEM IN A RECALL. I KNOW THIS IS 2007 BUT I THOUGHT FORD WAS USUALLY ON TOP OF THINGS. CAN ANYTHING BE DONE? I HAVE PRINTED UP NUMEROUS COMPLAINTS ON THIS TOPIC. SO WHAT IS BEING DONE IF ANYTHING TO CORRECT THIS PROBLEM. I HAVE BEEN UNABLE TO FIND A RECALL FROM FORD ON THIS PROBLEM. OUT OF ALL THE VEHICLES I HAVE OWNED I HAVE NEVER HAD TO REPLACE AN IGNITION SWITCH OR PART!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211442December 11, 2007
TIRES:TREAD/BELT
TIRE FIRST WENT FLAT WHEN THE TIRE WAS REFILLED WITH AIR A BUBBLE BEGAN TO FORM AND AFTER THAT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211445December 11, 2007
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY 2003 FORD FOCUS, LEFT ME SITTING ON A FRIDAY EVENING BECAUSE THE IGNITION KEY CYLINDER WOULD NOT ALLOW ME TO TURN THE KEY. NOT ONLY WAS THE IGNITION KEY CYLINDER LOCKED, BUT SO WAS THE GEAR SHIFT AND THE STEERING WHEEL. I COULDN'T MOVE THE VEHICLE AT ALL. IT WAS DARK AND I WAS LEFT SITTING WITH ONE OF MY TWO CHILDREN. I HAD TO CALL FOR A RIDE, GET THE CAR TOWED AND THEN PAY TO GET IT FIXED. ALL ALONG, FORD KNEW THAT THIS WAS, AS THEY STATED ON THEIR WEBSITE, "A DEFECT". OBVIOUSLY THIS IS AN ONGOING PROBLEM FOR THE FORD FOCUS. I HAVE A FRIEND WHO ALSO HAD THIS PROBLEM. IT'S A ISSUE THAT NEEDS TO BE FACED AND PROBABLY BE CONSIDERED FOR RECALL, IN MY OPINION. I FEEL THAT PAYING FOR THIS "DEFECT" IS UNACCEPTABLE. I BELIEVE THAT FORD SHOULD HAVE THIS ON RECALL AND TAKE CARE OF REPLACING THE IGNITION LOCK CYLINDER FOR IT'S CUSTOMERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211452December 11, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY WIFE WAS DRIVING THE CAR, AND HAD JUST TURNED FROM THE PARKING LOT TO THE ROAD WHEN THE CAR STALLED AND WOULD NOT START AGAIN. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE THE CAR WAS TOWED TO THE FORD DEALERSHIP. FORD HAS TOLD US THAT THE FUEL PUMP FAILED AND NEEDS TO BE REPLACED. THE CAR IS 5 YEARS OLD AND HAS LESS THAN 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211345December 10, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
2001 FORD FOCUS ZTS - IGNITION WOULDN'T START DURING SUMMER MONTHS (NOT PREDICTABLE); HAVE BEEN STRANDED ON SIDE OF ROAD A FEW TIMES UNTIL ENGINE COOLED DOWN (30 MINUTES TO 1 HOUR) BEFORE WOULD START AGAIN. LAST WEEK, WHEN KEY INSERTED INTO CAR, STEERING WHEEL WOULD BE LOCKED UP AND KEY WOULDN'T TURN. FINALLY FAILED ON ME TWO DAYS AGO; LUCKILY I WAS AT HOME AND NOT ON THE HIGHWAY WITH MY 2-YEAR-OLD IN ZERO-DEGREE WEATHER! DEALER SAID IT WAS FAULTY SOLENOID SWITCH IN STARTER. HAVE READ THIS IS VERY COMMON PROBLEM THAT REPEATS ITSELF! I HOPE TO NOT HAVE TO GO THROUGH THIS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211202December 8, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NOVEMBER 19TH, ATTEMPTED TO BRAKE, BRAKES WENT TO FLOOR, I HIT A PICKUP. REQUESTED DEALER CHECK BRAKE SYSTEM, THEY DID A TEST DRIVE SAID BRAKES ARE FINE. NOVEMBER 30TH, DRIVING ON HIGHWAY, WENT TO STOP NOTICED BRAKES WERE MUSHY, NOT SAME TENSION AS USUAL BUT CAR DID BRAKE. DECEMBER 5TH, MAKING RIGHT HAND TURN TO GET ON FREEWAY, TAPPED BRAKES, BRAKES DID NOT WORK, TAPPED AGAIN THEY WORKED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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