Ford Focus Complaints

22,326 consumer complaints on file.

#10214911January 15, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NHTSA CAMPAIGN ID 05V030000 REGARDING RECALL OF FORD FOCUS MODELS 2000-2005 FOR REAR DOOR LATCH PROBLEMS (FORD RECALL 05S27) IDENTIFIES VEHICLES MANUFACTURED AT THE WAYNE ASSEMBLY PLANT FROM MAY 22, 2002 THROUGH JANUARY 26, 2005 AS POTENTIALLY AFFECTED. MY VEHICLE WAS NOT IDENTIFIED AS AFFECTED BY FORD FOR THIS RECALL. HOWEVER, MY VEHICLE WAS MANUFACTURED AT THE WAYNE ASSEMBLY PLANT IN JUNE 2003 AND I HAVE EXPERIENCED THE SAME DOOR LATCH PROBLEMS DESCRIBED IN THE RECALL NOTICE. I FEEL THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND THAT FORD MOTOR COMPANY SHOULD ADDRESS THIS PROBLEM. SO FAR THEY HAVE REFUSED TO TAKE ANY ACTION TO REMEDY MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214935January 15, 2008
VEHICLE SPEED CONTROL
CAR HAD SUDDEN ACCELERATION THAT WAS ALMOST UNCONTROLLABLE--AUG 2004 CAUSING CRASH WITH 1 INJURY & CAR ACCELERATED UNCONTROLLABLY IN REVERSE CAUSING CRASH WITH DAMAGE TO HOUSE...BOTH ACCIDENTS COULD HAVE BEEN FATAL..OWNER WAS ACCUSED OF CARELESS DRIVING BUT WAS NOT AT FAULT EITHER TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10214943January 15, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT UNLOCK OR ALLOW HER TO START THE VEHICLE. A PROFESSIONAL STATED THAT THE IGNITION CYLINDER DOES NOT UNLOCK, WHICH PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE IS CURRENTLY BEING REPAIRED. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE CURRENT AND FAILURE MILEAGES WERE 60,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214944January 15, 2008
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:IGNITION
I AM WRITING BECAUSE I BELIEVE THAT THERE SHOULD BE A RECALL FOR MY CAR DUE TO MANY COMPLAINTS WITH THE SAME PROBLEM WITH MY CAR. MY WIFE WAS SHOPPING AND WHEN SHE WENT TO START THE CAR THE STEERING WHEEL WAS LOCKED AND THE KEY WOULD NOT TURN. WE ENDED UP HAVING TO HAVE THE CAR TOWED TO OUR HOME. WE WENT ONLINE AND RESEARCHED AND SAW THAT MANY PEOPLE WITH THE SAME CAR AND YEAR THAT WE HAVE HAS THE SAME PROBLEM. OUR CAR IS A 2003 FORD FOCUS AND ITS AN IGNITION LOCK PROBLEM. THE AVERAGE REPAIR IS BETWEEN $300 - $500. I BELIEVE THAT IT IS A HUGE SAFETY ISSUE AS MY WIFE WAS STRANDED WITH OUR 7 WEEK OLD AND 4 YEAR OLD IN VERY COLD WEATHER WITH NO WAY TO START THE CAR FOR ANY HEAT. ITS DANGEROUS AND THE COMPLAINTS ARE MANY. ALL YOU HAVE TO DO IS GOOGLE IT AND YOU CAN SEE. I CONTACTED FORD TO SEE IF THEY WILL TAKE CARE OF THE ISSUE AND THEY ARE SUPPOSED TO GET BACK TO ME BY TOMORROW AT 2 TO LET ME KNOW. I BELIEVE THAT THEY SHOULD AS AGAIN THEY KNOW THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND HAVE YET TO EVER ISSUE A RECALL FOR IT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214717January 14, 2008
AIR BAGS
ON MY 2001 FORD FOCUS BOTH AIRBAGS DEPLOYED DURING NORMAL CAR MOVEMENT. NO ANY ACCIDENTS HAPPENED BEFORE, NO VEHICLES OR CURBS INVOLVED, JUST DURING MOVEMENT, FORTUNATELY ON VERY LOW SPEED. BOTH BUMPERS HAS NO ANY TRACKS OF CONTACT WITH SOMETHING. (SIMILAR, LIKE NHTSA ACTION NUMBER : PE02026). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214764January 14, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STRUCK A CURB WHILE DRIVING AT AN UNKNOWN SPEED, AND THE AIR BAGS DEPLOYED. THE INSURANCE CLAIM ADJUSTER ARRIVED AT THE SCENE AND COULD NOT DETERMINE WHY THE AIR BAGS DEPLOYED. AS A RESULT, THE INSURANCE AGENCY LABELED THE VEHICLE AS DESTROYED. FORD MOTOR COMPANY STATED THAT THIS WAS NORMAL IF ONE WOULD HAVE AN IMPACT WHILE DRIVING 30-40 MPH. THE FAILURE AND CURRENT MILEAGES WERE 94,000. UPDATED 02/12/08. *LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10214641January 13, 2008
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
KEY WILL NOT TURN ALL THE OFF AND CAN'T BE REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214554January 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 10-15 MPH, THE VEHICLE WOULD NOT STOP WHEN SHE APPLIED THE BRAKES. IN ADDITION, THE CONTACT HAD TO PUT THE GEAR SHIFT INDICATOR INTO THE PARK POSITION TO STOP THE VEHICLE. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE 103,800 AND CURRENT MILEAGE WAS 103,900. UPDATED 02-14-08 *BF THE CONSUMER STATED TO A FORD DEALER THE PREVIOUS OWNER INSTALLED DECORATIVE OVERLAYS TO GAS AND BRAKE PEDALS. UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214359January 9, 2008
VISIBILITY:WINDSHIELD, STEERING, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 MPH. THE VEHICLE MATS WERE STEAMED BY THE DEALER AND NEVER DRIED. AS A RESULT, THE WINDOWS WERE FROSTED INSIDE THE PASSENGER COMPARTMENT. THE CONTACT FOUND RUST IN THE DASHBOARD COMPONENTS AND THE FUSE BOX. THE CURRENT MILEAGE WAS 897 AND FAILURE MILEAGE WAS 692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214201January 8, 2008
TIRES, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION
I HAVE A 2001 FORD FOCUS, ORIGINALLY THERE HAS ONLY BEEN ONE OWNER TO THIS VEHICLE. VERY RECENTLY, I EXPERIENCED A VERY LOUD NOISE IN MY LEFT REAR TIRE WHICH AS DAYS PAST, I WAS UNABLE TO DRIVE THE CAR. MY TIRE HAD BEGUN TO WOBBLE TO THE POINT I THOUGHT THAT IT MAY COME OFF MY CAR. THIS WAS CAUSED BY DEFECTIVE WHEEL BEARINGS IN THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214214January 8, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE ENTIRE STEERING WHEEL AND IGNITION CYLINDER LOCKED ON MY 2003 FORD FOCUS ZTW. APPARENTLY, THIS IS A BIG PROBLEM, REQUIRING REPLACEMENT OF THE CYLINDER. THIS HAS LEFT ME STRANDED WITHOUT A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214241January 8, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCKS LOCK UNEXPECTIALY WHILE ENGINE IS ON OR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214071January 7, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. HE STATED THE KEY WOULD ONLY TUNR THREE QUARTERS OF THE WAY WHEN INSERTED INTO THE IGNITION. IN ADDITION, HE HAS SOMETIME HE HAS TO SHIFT THE VEHICLE INTO NEUTRAL TO TURN THE IGNITING. AS A RESULT, THE VEHICLE WOULD NOT START IMMEDIATELY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213975January 6, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213702January 4, 2008
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I COULD NOT BUT THE KEY IN THE IGNITION AND THE STEERING COLUMN IS LOCKED UP. IT SEEMS LIKE IT IS STUCK IN THE START POSITION. SO NOW I HAVE TO GET THE CAR TOWED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213727January 4, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY MOTHER PURCHASED A NEW 2003 FORD FOCUS FROM LOFINK'S FORD IN CARTHAGE, NY LATE IN 2003 SEVERAL TIMES OVER THE FIRST THREE YEARS SHE HAD THE CAR, THERE WAS A PROBLEM WITH THE IGNITION SWITCH/STEERING COLUMN. SHE WAS UNABLE TO TURN THE KEY TO START THE VEHICLE. SHE REPEATEDLY TRIED THE KEY/STEERING WHEEL AND WAS EVENTUALLY ABLE TO GET THE KEY TO TURN. WHEN SHE REPORTED THIS TO THE DEALERSHIP WITHIN THE WARRANTY PERIOD, SHE WAS TOLD THAT SOMETIMES THIS HAPPENED, THAT SHE SHOULD JUST JIGGLE THE KEY/ETC. SHE RELOCATED TO BELTON, TX IN JUN 07 TO BE NEAR ME, HER DAUGHTER. ON 30 SEP 07 THE CAR HAD THE SAME ISSUE, EXCEPT THAT NO AMOUNT OF JIGGLING THE KEY/STEERING COLUMN WOULD ALLOW THE KEY TO TURN. THE CAR WAS TOWED TO JOHNSON BROTHERS FORD IN TEMPLE, TX. THE DEALERSHIP DIAGNOSTICS READ AS FOLLOWS: IGNITION SYSTEM DIAG FOUND IGNITION SWITCH BINDING REPLACED IGNITION SWITCH, RETEST SYTEM OK. THE IGNITION SWITCH WOULD NOT TURN HAD TO DRILL OUT IGN LOCK CYLINDER TO REMOVE. THIS COST: $474.67 WHICH WAS NOT COVERED BECAUSE THE CAR HAD 16,505 MILES ON IT AT THAT TIME AND WAS OUT OF WARRANTY. I PURSUED THIS ISSUE WITH THE REPAIRING DEALERSHIP, THE SELLING DEALERSHIP, AND FORD MOTOR COMPANY (IN WRITING) TO NO AVAIL, REQUESTING A GOOD FAITH REIMBURSMENT. TODAY THE SWITCH FAILED AGAIN AND THE CAR IS NOW BEING TOWED FOR REPAIR.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213745January 4, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS ZX3 2000 - KEY GETS STUCK IN THE IGNITION AND YOU ARE UNABLE TO START THE CAR.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213538January 3, 2008
ELECTRICAL SYSTEM:IGNITION
MY HORN STOP WORKING A LITTLE AFTER I GOT THE CAR BACK IN 04. FORD HAS PUT ABOUT 5 NEW HORNS IN STILL NOTHING. IT WORKS FOR A BIT, THEN OUT OF NO WERE IT STOPS. THEN AROUND 34,000 MI MY CAR WAS IN THE SHOP FOR 33 DAYS. AT THE TIME NO ONE TOLD ME THAT MY CAR WAS A LEMON IF ITS IN THE SHOP FOR THAT LONG UNDER 36,000 MI THEN ITS A LEMON. THEN AT 58,000 MY ENGINE STARTS TO MAKE A NOISE. SO I TAKE IT TO FORD, YEP IT NEEDS A NEW ENGINE, SO THEY PUT A NEW ONE IN THERE. WELL AT 67,00 GUESS WHAT, MY IGNITION HAS LOCKED UP, SO NOW I'M SCREWED. I CAN BARLEY MAKE MY PAYMENTS AND NOW I CAN'T EVEN DRIVE MY CAR.....AGAIN.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213553January 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE HEARD A NOISE COMING FROM THE DASHBOARD AND THE STEERING WHEEL WOULD SHAKE WHILE THE VEHICLE IDLED. THE VEHICLE WAS INSPECTED ON FOUR OCCASIONS BY FOUR DIFFERENT MECHANICS AND THEY STATED THAT THE MOTOR MOUNTS CAUSED THE FAILURE. AS OF JANUARY 3, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213554January 3, 2008
STEERING:LINKAGES
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE FRONT END OF THE VEHICLE VIBRATED AND THERE WAS A ROARING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A RECALL FOR THE STEERING: LINKAGES (NHTSA CAMPAIGN ID # 02V289000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE FAILURE MILEAGE 126,950 AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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