Ford Focus Complaints

22,326 consumer complaints on file.

#11230978July 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230983July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY MODULE CONTROL TO THE TRANSMISSION WENT OUT, I PAID TO HAVE IT REPLACE. NOW MY CAR IS AT FORD BECAUSE THE MOTOR CLUTCH TO THE TRANSMISSION NEEDS TO BE REPLACE, THIS HAPPENED WITHIN A WEEK OF GETTING OUT OF THE SHOP FOR THE FIRST TIME. I CAN'T UPLOAD ANYTHING, CAR HAS BEEN AT FORD SINCE JUNE 20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230989July 11, 2019
POWER TRAIN
THE 2012 FORD FOCUS HAS HAD TRANSMISSION PROBLEMS FOR YEARS. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP NUMEROUS TIMES ONLY TO HAVE ISSUES RETURN IN 6 TO 10 MONTHS. THERE IS NO FIX FOR THIS ISSUE. THIS VEHICLE ROLLS BACKWARDS WHEN STOPPED, SHUDDERS AND SHAKES DURING ACCELERATION, INABILITY TO MOVE FORWARD ON AN INCLINE, AND VIBRATION DURING ACCELERATION. WHEN TAKING IT IN FOR REPAIR I WAS TOLD THE WARRANTY EXTENDED AND THERE WOULD BE NO WORRIES ABOUT HAVING THE CAR FIXED IN THE FUTURE. UNBEKNOWNST TO ME THIS WAS THE CASE UNTIL WE REACHED 100,000 MILES. WE HAVE FELT TRAPPED IN THIS CAR DUE TO THE FACT THAT IT HAS LIMITED VALUE AS A TRADE IN OR AS SCRAP. RECENTLY, THE CAR WOULD START BUT WOULD NOT SHIFT INTO GEAR. WHILE ON THE ROAD IT WOULD DROP OUT OF GEAR AND THE SHIFT WOULD BE FROZEN. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND THROUGH A SERIES OF TURNING THE CAR OFF AND ON IT WOULD EVENTUALLY WORK. OVER THE COURSE OF SHORT TRIPS (5 TO 10 MILES) WE HAD THIS HAPPEN ON SEVERAL OCCASIONS OVER THE COURSE OF OUR DRIVE. THE CAR WAS TAKEN TO A LOCAL CAR REPAIR SHOP AND THEY REFERRED US TO A FORD DEALERSHIP. AT THIS POINT WE DECIDED TO INVEST NO MORE INTO THIS AUTOMOBILE. IT NOW SITS IN MY DRIVEWAY AND CANNOT BE DRIVEN ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231045July 11, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231054July 11, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231056July 11, 2019
POWER TRAIN
CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231062July 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY TRANSMISSION DOES NOT SHIFT PROPERLY ANS EVERYONE THAT I KNOW THAT HAS THIS SAME TYPE OF VEHICLE IS HAVING THE SAME PROBLEM. WHEN YOU TAKE OFF THE TRANS DOESNT SHIFT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231064July 11, 2019
POWER TRAIN
SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231072July 11, 2019
ENGINE
VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231073July 11, 2019
POWER TRAIN
I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231074July 11, 2019
ENGINE, POWER TRAIN
CAR SPUTTERS, HESITATES, MAKES CLINKING NOISES WHEN ACCELERATING. ENTIRE FRONT END INCLUDING STEERING WHEEL SHAKES AND VEHICLE HESTITATES WHEN GIVEN GAS. WHEN STOPPED CAR RANDOMLY IDLES WITHOUT USING GAS PEDAL, EVEN COMPLETELY LOSES POWER AS IF OUT OF GAS REQUIRING CAR TO BE RESTARTED. ENGINE ALSO SHIFTS GEARS LATE IN RPM SEQUENCE. I HAVE ALREADY PAID FOR OUT OF POCKET THE ISSUE RELATED TO THE GAS CYCLINDER WHICH IS THE OPEN RECALL AND THESE PROBLEMS CONTINUE TO PERSIST. PROBLEM HAS PERSISNTED EVERY DAY SINCE DATE SELECTED WHIHC IS WHEN I PURCHASED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231092July 11, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE A 2014 FORD FOCUS TITANIUM. MY VEHICLE HAS JUST PASSED THE 70,000 MILE MARK AND CONTINUES TO EXPERIENCE WITH THE TRANSMISSION TO INCLUDE BUCKING, KICKING, JERKING, AND DELAYED ACCELERATION. THE VEHICLE HAS BEEN IN FOR MULTIPLE SOFTWARE UPDATES AND A NEW CLUTCH. THE PROBLEM CONTINUES AND I DO NOT BELIEVE THE COMPANY HAS A SOLID FIX FOR THIS. THE ISSUES WITH THE TRANSMISSION ARE FOR MULTIPLE YEARS WITHIN THE FOCUS AND FIESTA VEHICLES. JUST TODAY, THE VEHICLE LOST ACCELERATION AS I WAS GOING AROUND A TURN. SIMPLY PUT, I DO NOT FEEL SAFE IN MY FORD FOCUS AND I WANT TO KNOW WHAT IS BEING DONE TO RESOLVE THIS SO DRIVERS ARE SAFE AND SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231105July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A 2012 FORD FOCUS SE THAT CONTINUES TO DISPLAY ISSUES WITH THE TRANSMISSION. THIS INCLUDES DELAYED ACCELERATION, JERKING, AND BUCKING. WHILE I WAS DRIVING ON THE FREEWAY A COUPLE OF YEARS AGO THE TRANSMISSION CONTROL MODULE FAILED RESULTING IN THE VEHICLE UNABLE TO SHIFT PROPERLY. THIS ENDANGERED BOTH MY LIFE AND THE LIVES OF THE OTHER PASSENGERS IN THE VEHICLE. MY FORD FOCUS HAS BEEN IN FOR SERVICE MULTIPLE TIMES AT DIFFERENT LOCATIONS TO INCLUDE THE DEALERSHIP PURCHASED FROM. THE VEHICLE HAS BEEN SERVICED BOTH UNDER THE ORIGINAL WARRANTY AND THE EXTENDED WARRANTY AND STILL DISPLAYS ISSUES WITH THE TRANSMISSION. I AM HAVING A HARD TIME UNDERSTANDING WHY THERE IS AN EXTENDED WARRANTY IF EVEN AFTER I CONTINUE TO EXPLAIN WHAT IS HAPPENING WITH THE VEHICLE THE DEALERSHIPS ARE NOT ABLE TO SOLVE THE PROBLEM. MY CONCERN IS MY SAFETY AND WHAT FORD MOTOR COMPANY PLANS TO DO. YOU ASK FOR A DATE AS TO WHEN THIS HAPPENED BUT IT HAS BEEN ONGOING SINCE I PURCHASED THE CAR IN 2012. I LOOK FORWARD TO HEARING SOMETHING OTHER THAN THE SAME LINES I HAVE HEARD FOR THE PAST 7 YEARS REGARDING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231108July 11, 2019
ENGINE, POWER TRAIN
MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231129July 11, 2019
UNKNOWN OR OTHER
HAD TO REPLACE TRANSMISSION AT 104,000 WENT OUT WITHOUT ANY WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231151July 11, 2019
POWER TRAIN
MY TRANSMISSION SHUTTERS WHEN STARTING TO MOVE WHEN TRANSMISSION IN WARM. I HAVE HAD THIS REPAIRED ONCE AND THEY REPLACED SOME KIND OF RUBBER SEALS. THEY ALSO REPLACED THE BRAIN BOX FOR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231155July 11, 2019
POWER TRAIN
HAVING PROBLEMS WITH TRANSMISSION. CLUTCH WOULD CHATTER, SHUDDER AND SLIP. TRANSMISSION CONTROL MODULE WAS REPROGRAMMED ON: 6/15/2015, AND 2/01/2016. AFTER THAT ACTION THE CLUTCH WAS REPLACED ON 2/16/2018. WHILE TURNING INTO TRAFFIC THE TRANSMISSION WOULD SOMETIMES SLIP AND NOT GET THE CAR UP TO SPEED. WHEN THE ENGINE IS TURNED OFF THE CLUTCH SHUDDERS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231157July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WE HAVE HAD PROBLEMS WITH THE ACCELERATION SINCE WE BOUGHT THE CAR. THE CAR DOES NOT CHANGE GEARS CLEANLY. INSTEAD IT MAY HESITATE BEFORE CHANGING GEARS, ACT LIKE IT IS IN NEUTRAL WITH HIGH REVOLUTIONS AND NO CHANGE IN ACCELERATION. WE HAVE TO PLAY WITH THE PEDAL CONSTANTLY TO TRY TO MAKE IT ACT NORMAL IN CHANGING GEARS EVEN THOUGHT THIS IS AN AUTOMATIC TRANSMISSION CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231162July 11, 2019
POWER TRAIN
PURCHASED NEW AT 9000 MILES TRANSMISSION STARTED TO SHUDDER AND SLIP ON ACCELERATION, HAD CLUTCH REPLACED AT 11K MILES, AT 22K MILES IT OCCURED AGAIN THIS TIME JERKING INTO GEAR WHILE ACCELERATING, REPLACED CLUTCH AGAIN 24K MILES AT 37K MILES HAD IT REPLACED AGAIN FOR THE SAME REASON. 3 CLUTCH REPLACEMENTS IN UNDER 40K MILES AND IT IS HAPPENING AGAIN. THIS IS UNSAFE IN HEAVY TRAFFIC AND HIGHWAYS TRANSMISSION FAILURE IS DANGEROUS. TRANSMISSION JERKING, SHUDDERING TAKES LONGER TO GET UP TO SPEED AND MAINTAIN SPEED IN TRAFFIC. ALSO SHUDDERS AND SLIPS WHEN STARTING OFF FROM A STOPLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231172July 11, 2019
POWER TRAIN
AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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