Ford Focus Complaints

22,326 consumer complaints on file.

#11230491July 9, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230502July 9, 2019
POWER TRAIN
MY 2017 FOCUS DEVELOPED A PROBLEM WITH THE POWER SHIFT DUAL CLUTCH TRANSMISSION SLIPPING AT LOW SPEEDS. IT WOULD LAUNCH WELL INITIALLY, BUT THEN START TO SHUDDER AND SLIP UNTIL 2ND GEAR WAS FULLY ENGAGED. THE PROBLEM WAS MORE PRONOUNCED WHEN TURNING ONTO A ROAD WHILE ACCELERATING TO MERGE WITH TRAFFIC, AND THE SHUDDERING WAS STRONGER AT THE END OF A DRIVE THAN AT THE BEGINNING. GRADUALLY THE SYMPTOMS BECAME MORE SEVERE, UNTIL I DID NOT FEEL SAFE MERGING INTO TRAFFIC AT NORMAL SPEEDS. AT THAT POINT I TOOK IT IN TO THE DEALER. THE DEALER DID A ROAD TEST AND INSPECTION AND CONCLUDED THE CLUTCH NEEDED REPLACEMENT. THE PART WAS ON NATIONAL BACKORDER AND TOOK 8 WEEKS TO ARRIVE; IN THE MEANTIME I HAD TO CONTINUE DRIVING MY FOCUS WITH ITS DEFECT. THE DEALER REPLACED THE CLUTCH AND HALF-SHAFT SEALS UNDER WARRANTY AT NO CHARGE. THE ISSUE WAS RESOLVED, AND HAS NOT REOCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230507July 9, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SHUDDER. THE VEHICLE WAS TAKEN TO TIM DAHLE FORD (LOCATED AT 2534 N 200 E, SPANISH FORK, UT 84660, (801) 798-3553) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230584July 9, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAD THE RECALL FIXED ON 5/17/2019 AND MY CAR CONTINUES TO STALL. I KEEP MY TANK ABOVE HALF OR FULL AND IT CONTINUES TO STALL WITH EVEN A FULL TANK. MY CAR WAS STALLED ON I 294 IN ILLINOIS ONE OF THE BUSIEST TOLLWAY NEAR THE CHICAGO AIRPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230203July 8, 2019
STEERING
AT AROUND 70,000 MILES I COULD HEAR A SCRATCHING/RUBBING SOUND WHEN I TURNED, AROUND 70,500 I COULD HEAR IT OUTSIDE OF THE VEHICLE. 71,000 MILES THE STEERING RACK AND PINION FAILED WHILE DRIVING. I WAS IN A CORNER AND COULD HAVE DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230304July 8, 2019
FUEL/PROPULSION SYSTEM
AFTER RECEIVING RECALL INFORMATION, REGARDING RECALL 18S32, THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR IN MID-NOVEMBER 2018. THE DEALERSHIP ADVISED THAT THE RECALL WAS REMEDIED. IN MAY OF 2019 THE VEHICLE DISPLAYED SIGNS THAT THE ISSUE WAS NOT RESOLVED. FOR EXAMPLE, USING EXCESSIVE AMOUNTS OF GASOLINE AND EMPTYING THE TANK WHILE THE GAUGE WAS SHOWING FUEL WAS PRESENT; ALSO, THE VEHICLE WOULD STOP MOVING WHILE ENGINE WAS STILL RUNNING. AFTER BEING DIAGNOSED BY TWO DIFFERENT DEALERSHIPS, THE MOST PRESENT DIAGNOSIS IS THAT RECALL 18S32 IS THE ISSUE AND NOW FORD IS REFUSING TO FIX THE VEHICLE. THE CAR HAD TO BE TOWED FIVE HOURS FROM THE LOCATION, DUE TO SAFETY CONCERNS, TO A DEALERSHIP WHO DIAGNOSED THAT THE RECALL HAD NOT BEEN RESOLVED ONLY TO BE INFORMED THAT FORD REFUSED TO COVER THE EXPENSE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229977July 8, 2019
POWER TRAIN
THR POWERTRAIN WENT BAD AGAIN. THIS WOULD MAKE IT THR 3RD TIME AND FORD WILL NOT REPLACE IT BECAUSE THE VEHICLE HAS OVER 100000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230051July 8, 2019
STRUCTURE:BODY
THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230076July 8, 2019
VISIBILITY/WIPER
WHEN I TURN ON THE WINDSHIELD WIPERS, THE WIPER BLADES SOMETIME STOP, WITH THE BLADES IN A VERTICAL POSITION OR ANOTHER ANGLE ON THE WINDSHIELD. THEY MAY REMAIN IN THAT POSITION FOR A MINUTE OR MORE. THIS HAS HAPPENED MANY TIMES WHILE DRIVING ON CITY STREETS AND ON HIGHWAYS. TO GET THE WIPERS WORKING AGAIN, I USUALLY HAVE TO TURN THE WIPER CONTROL OFF AND THEN BACK ON. DURING THIS TIME, RAIN IS ACCUMULATING ON THE WINDSHIELD, REDUCING VISIBILITY. THIS IS VERY UNSAFE. I REPORTED THE WIPER PROBLEM TO THE DEALER, BOB THOMAS FORD, 2215 DIXWELL AVENUE, HAMDEN, CONNECTICUT 06514, ON AUGUST 15, 2018, WHEN THE CAR HAD 11,122 MILES ON THE ODOMETER. THE DEALER DID NOT FIX THE PROBLEM. RECEIPT FROM THE DEALERSHIP INSPECTION STATED: "REFER TO SSM 45753." REPAIR TECHNICIAN SAID HE COULD DO NOTHING ABOUT THE PROBLEM. SINCE THAT TIME, THE WINDSHIELD WIPERS HAVE CONTINUED TO STOP, UNPREDICTABLY, IN A VERTICAL OR OTHER POSITION ON THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230091July 8, 2019
FUEL/PROPULSION SYSTEM
FORD FOCUS GAS RECALL. PART WAS SUPPOSED TO BE IN FOR REPAIR DECEMBER 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230155July 8, 2019
UNKNOWN OR OTHER
MY RECENTLY PURCHASED 2012 FORD FOCUS WITH'19,000 MILES' JUST COST ME 1,437.14 TO REPLACE THE CLUTCH!!! THIS IS DUE TO A FORD MANUFACTURING MISTAKE THIS SHOULD NEVER HAPPEN ON AN AUTOMATIC DRIVE VEHICLE WITH LESS THAN 20,000 MILES ON THE VEHICLE!!!???? I WILL NEVER BY ANOTHER FORD VEHICLE AGAIN. I WILL TELL EVERYONE IN EARSHOT IF ME A THAT EVENS MENTIONS CONSIDERING BUYING A FORD TO NOT UNDER ANY CIRCUMSTANCES BUT THAT BRAND. FORD HAS THE WORST CUSTOMER SERVICE RATINGS EVER! I HIGHLY RECOMMEND DOING THERE RESEARCH BEFORE EVEN WAITING THERE TIME TO GO TO A FORD DEALERSHIP!! BIGGEST RIP OFF CAR COMPANY BY FAR!! THUS PROBLEM NEVER SHOULD HAVE HAPPENED AND FORD SHOULD OF STEPPED UP AND DONE THE RITE THING BY ITS CUSTOMERS!! NEVER AGAIN!! I WILL BE TELLING EVERYONE WHAT A RIP OFF YOU PEOPLE ARE!! HOW DO YOU SLEEP AT NIGHT KNOWING THAT PEOPLE'S LIVES ARE IN DANGER DRIVING THIS VEHICLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229913July 7, 2019
ELECTRICAL SYSTEM, ENGINE
TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229934July 7, 2019
ELECTRICAL SYSTEM
"TAKATA RECALL" TRUNK LID POPS WHEN BRAKES ARE APPLIED. I'M AFRAID THAT IF I HIT A BUMP IN THE ROAD THE LID WILL FLY UP. ALSO IF I POP THE LID WITH KEY FOB BREAK LIGHTS COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229938July 7, 2019
STEERING
TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229962July 7, 2019
STEERING
WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229964July 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL MY CARS TRANSMISSION LIGHT IS ON AND A MESSAGE CAME UP SAYING TRANSMISSION AT FAULT. ALSO WHEN I WOULD STOP COMPLETELY AT A STOP SIGN OR RED LIGHT THE CAR WOULD SHUDDER AND MAKE A WEIRD NOISE. I'VE BEEN HAVE TROUBLE TURNING IT ON, I WOULD HAVE TO JUMP START IT EVERY NOW AND THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229737July 6, 2019
UNKNOWN OR OTHER
SIDE DOOR LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229746July 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229756July 6, 2019
UNKNOWN OR OTHER
THE DOOR LATCH ON THE PASSENGER SIDE JUST QUICK WORKING. THE DOOR JUST FLYS OPEN. THANK GOD MY FIANCE WAS ONLY IN THE PARKING LOT WHEN THIS HAPPENED. THE DOOR WILL SHUT BUT WILL NOT LATCH. AFTER DOING SOME RESEARCH, THERE IS A RECALL FOR THIS PART, BUT WHEN MY VIN IS ENTERED, MY CAR DOES NOT HAVE THE RECALL...SAME YEAR MAKE AND MODEL. IT HAS TO BE THE SAME DOOR LATCH? PLEASE HELP WITH THIS, THIS WAS VERY DANGEROUS AND CAN'T HAPPEN TO ANYMORE PEOPLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229525July 5, 2019
POWER TRAIN
WHEN TAKING OFF FROM STAND STILL, IT ACTS AS THOUGH THE TRANSMISSION IS SLIPPING CAUSING A HESITATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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