Ford Focus Complaints

22,326 consumer complaints on file.

#11231821July 14, 2019
VEHICLE SPEED CONTROL
DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIGHT ALSO CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231517July 13, 2019
POWER TRAIN
I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231528July 13, 2019
POWER TRAIN
MY 2012 FORD FOCUS HAS HAD A TRANSMISSION RECALL 3 TIMES THAT I KNOW OF SINCE I PURCHASED IT IN 2012. 2 MONTHS AFTER HAVING THE CAR IT STARTED STALLING, STUTTERING AND NOT ACCELERATING. IT WAS VERY SCARY TO DRIVE. I HAD THE CAR SERVICED BY THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. WHY ARE THEY SELLING THESE CARS KNOWING THE TRANSMISSION IS BAD. IVE BEEN HAVING THE SAME PROBLEM WITH THIS CAR FOR 7 YEARS. IT ALWAYS SEEMS LIKE IT IS GOING TO CUT OFF WHILE YOU ARE DRIVING, IT IS NOT SAFE TO DRIVE BECAUSE IT IS SO UNPREDICTABLE. MY DEALERDHIP HAD A 30 DAY WAIT TIME TO SEE MY CAR. THEY ARE SO BUSY REPAIRING RECALLS. SO NOW I HAVE TO RENT A CAR WHILE MY CAR SITS AND WAIT. THE CAR IS PAID OFF AND I'M STILL GIVING FORD MONEY TO DRIVE THIS CAR. IT'S OVER 100,000 MILES ON IT AND 7 YEARS OLD. THE REPAIRS SHOULD BE FREE SINCE I'VE HAD THE LUXURY OF BEING INCONVENIENCED OVER THE PAST 7 YEARS. NOW HERE IT IS 2019 AND I AM HAVING THE EXACT SAME PROBLEM WITH THIS LITTLE FORD FOCUS OF MINE. PEOPLE SAY THAT FORD STANDS FOR FIX.OR.REPAIR.DAILY..... I NOW BELIEVE THEM. I WANT DOES TO REPAIR THIS PROBLEM UNDER THE EXTENDED WARRANTY THEY GAVE ME. I AM SO FRUSTRATED RIGHT NOW. I ASKED SERVICE TO DIAGNOSE MY CAR'S PROBLEM AND THEY SAY SURE THAT WILL COST YOU $125 AND THEN SAYS WE ARE THE CHEAPEST IN TOWN TO DIAGNOSE. I SAID NO THANK YOU! I WENT TO AN AUTO PARTS STORE TO HAVE THEM DIAGNOSE MY PROBLEM AND IT WAS FREE AND IT GAVE ME A TRANSMISSION FRICTION A STUCK ON CODE P07A3. THAT IS A POWER TRAIN PROBLEM. THE TRANSMISSION HAS ISSUES. I PURCHASED A LEMON THAT DOES NOT HAVE ENOUGH POWER TO MAKE LEMONADE😣😭😢😤😤😤😤😠😠.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231563July 13, 2019
POWER TRAIN
WHEN GOING UP HILL THE TRANSMISSION SLIPS AND MOTOR REVS UP AND DOWN. AT VERY LOW SPEED WHEN PULLING INTO UPHILL DRIVEWAY THE CAR LURCHES FORWARD. WHEN STOPPED ON A SMALL HILL YOU CAN SLOWLY LET PRESSURE OF BRAKE THE CAR WILL DRIFT BACKWARDS LIKE IT IS IN NEUTRAL. WHEN FIRST STARTING OUT OF A PARKING POSITION THE CAR WILL SPEED UP WITH OUT ANY CHANGE IN THROTTLE POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231581July 13, 2019
UNKNOWN OR OTHER
MY RIGHT PASSENGER DOOR WILL NOT CLOSE. THERE WAS A PAST RECALL FOR ANOTHER DOOR NOT CLOSING. I HAD THAT REPAIRED BUT NOW IT HAS HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231592July 13, 2019
FUEL/PROPULSION SYSTEM
I DROVE TO THE MARKET TO GET SOME FOOD AND WHEN I CAME BACK THE CAR WOULD NOT TURN ON WE TRIED JUMP STARTING AND IT SEEMED LIKE IT WANTED TO START BUT IT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231615July 13, 2019
UNKNOWN OR OTHER
SHUTTER NOISE EVEN AFTER FORD HAS REPLACED TRANSMISSION AND CLUTCH AND PROBLEM IS STILL THWRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231623July 13, 2019
POWER TRAIN, SUSPENSION, WHEELS
TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231631July 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231628July 13, 2019
STEERING, WHEELS
THE STEERING WHEEL HAS BEEN FALL APART THE LAST TEN YEARS, AND YOUR NOT COVERING IT. IS THAT NOTHER FORD BETTER IDEA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231637July 13, 2019
POWER TRAIN
I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231647July 13, 2019
POWER TRAIN
BOUGHT THE 2012 FORD FOCUS USED IN 2016. IT SHUDDERED WHEN ENTERING THE ROADWAY AFTER STOPPING AND ALSO WHEN GOING UPHILL. DEALER SAID THE CAR HAD TO GET USED TO ME AS A DRIVER. AFTER MANY COMPLAINTS, THEY DID SOMETHING NON-MECHANICAL TO ADJUST IT. REPROGRAMMING, MAYBE. ONCE IT WAS OUT OF ITS LIMITED WARRANTY, THEY SAID IT NEEDED A NEW CLUTCH KIT, WHICH WAS $1500. THE SHUDDERING STOPPED. LAST MONTH, SHORTLY AFTER LEAVING MY DRIVEWAY, THE CAR JERKED FORWARD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO A NEIGHBOR'S DRIVEWAY TO TURN AROUND AND GO BACK HOME AND IT WOULDN'T GO IN REVERSE. HAD IT TOWED TO THE DEALER. THE TCM WAS REPLACED. THIS MONTH, I PULLED INTO MY DRIVEWAY, PUT THE CAR IN PARK, WENT TO TAKE THE KEYS OUT OF THE IGNITION AND SAW A MESSAGE THAT SAID THE CAR WAS NOT IN PARK. OK. THE ENGINE WAS OFF, I COULD REMOVE THE KEYS FROM THE IGNITION. THE GEAR SHIFT LEVER WAS IN PARK. THE DASHBOARD DISPLAY SAID THE CAR WAS IN DRIVE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED DRIFTING DOWN THE DRIVEWAY. I PUT THE PARKING BRAKE ON. THE CAR WOULD NOT START. HAD IT TOWED TO THE DEALER. THEY SAID THE SHIFT LINKAGE HAD COME LOOSE FROM SOCKET. THIS IS THE WORST CAR I'VE EVER OWNED. THERE IS NO WARNING THAT A PROBLEM IS ABOUT TO OCCUR. THE CAR JUST CEASES TO FUNCTION. I'M VERY LUCKY THAT I WAS IN MY DRIVEWAY, OR CLOSE TO HOME WHEN THE CAR DIED BOTH TIMES. I'M AFRAID TO DRIVE THIS CAR AND HAVE 2 YEARS LEFT TO PAY IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231658July 13, 2019
POWER TRAIN
MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231204July 12, 2019
POWER TRAIN
THIS CAR HAD MULTIPLE TRANSMISSION ISSUES AND TAKEN TO FORD FOR EXPENSIVE REPAIRS THAT NEVER SOLD THE ISSUES. THE TRANSMISSION WOULD OFTEN HESITATE WHEN TRYING TO ACCELERATE. OTHER TIMES IT WOULD LEACH FORWARD WHILE STOPED. IT WAS PLAGUED WITH ISSUES AND AFTER SPENDING THOUSANDS AT FORD WITH NO RESOLUTION WE SOLD THE CAR SO NOT TO HAVE TO DEAL WITH IT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231205July 12, 2019
POWER TRAIN
THE TRANSMISSIONS IN MY 2014 FORD FOCUS HAS NEVER OPERATED PROPERLY. I PURCHASED THE CAR NEW FROM MAHWAH FORD IN OCTOBER 2014. THE TRANSMISSION SLIPS AND SHUDDERS WHEN TRYING TO ACCELERATE IN FIRST GEAR. IT BEHAVES AS IF SOMEONE JUST LEARNING TO OPERATE A MANUAL TRANSMISSION VEHICLE IS BEHIND THE WHEEL. THIS MAKES IS VERY DANGEROUS TRYING TO ACCELERATE FROM A STOP WHEN ENTERING A ROADWAY. I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON MANY OCCASIONS, BUT WAS TOLD THIS BEHAVIOR IS NORMAL FOR THE VEHICLE. MY OTHER FAMILY MEMBERS WILL NOT DRIVE THE VEHICLE, BECAUSE THEY DO NOT FEEL SAFE DOING SO. TWICE THE DEALERSHIPS SAID THEY APPLIED SOFTWARE UPDATES TO THE VEHICLE, BUT THAT DID NOTHING. I DO NOT FEEL SAFE IN THIS CAR, BUT DUE TO FINANCIAL CONSIDERATIONS, I AM NOT ABLE TO PURCHASE A REPLACEMENT. PLEASE HELP GET THESE UNSAFE VEHICLES OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231211July 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231209July 12, 2019
POWER TRAIN
EXTREME SHAKING WHILE STOPPING AND STARTING TO ACCELERATE, WILL SOMETIMES SUDDENLY START TO MOVE FORWARD AT A STOP WITH BRAKE LIGHTLY APPLIED, THIS IS A KNOWN PROBLEM AND HAS HAD CLUTCHES IN DPS6 TRANSMISSION REPLACED TWICE, WHILE AT OTHER TIMES DEALER INFORMED REPAIRS WERE NOT IN THE PARAMETERS OF REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231217July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231219July 12, 2019
UNKNOWN OR OTHER
WHEN DRIVING AND/OR STATIONARY, THE ACM (AUDIO CONTROL MODULE) WILL CAUSE THE SPEAKERS OR RADIO TO MAKE LOUD AND SOMETIMES UNBEARABLE POPPING, BUZZING OR NO SOUND WILL COME OUT OF THE SPEAKERS FOR A PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231319July 12, 2019
FUEL SYSTEM, GASOLINE
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE GAS TANKS. *LD THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART TO REPAIR THE VEHICLE WAS ON BACK ORDER.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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