Ford Focus Complaints

22,326 consumer complaints on file.

#11240804July 31, 2019
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SKALNEK FORD (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362, (248) 693-6241) TO BE DIAGNOSED, BUT THE DEALER FAILED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240806July 31, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP HAS FAILED ON MY FOCUS. THE CAR JUST SHUT OFF WHILE DRIVING. ENGINE TURNS OVER BUT WILL NOT START. IT WAS ON A RESIDENTIAL STREET. MY CAR WAS BUILT 7/14 WHICH FALLS OUTSIDE OF THE RECALL WINDOW WHICH ENDS IN MAY 20014. ITS MY FIRM BELIEF IT MAY VERY WELL BE THE SAME FUEL PUMP ISSUE THE OTHERS ARE HAVING. HAVE NOT MADE ANY REPAIRS YET AS THIS JUST HAPPENED LAST NIGHT 7/30/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240851July 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240853July 31, 2019
POWER TRAIN
AUTOMATIC TRANSMISSION SHUDDERING WHILE ACCELERATING IN 1ST AND 2ND GEARS. TRANSMISSION ACTUALLY COMPLETELY CUTS OUT OCCASIONALLY, FORCING THE CAR TO LURCH BACKWARD SOMEWHAT UNTIL THE TRANSMISSION ENGAGES AGAIN. HIGH RPM LEVELS AT SHIFT POINTS BETWEEN 1ST, 2ND AND 3RD GEAR. DEFINITELY A SAFETY ISSUE, AS THERE HAVE BEEN AND WILL CONTINUE TO BE TIMES THAT I TRY TO ACCELERATE TO GET UP TO APPROPRIATE SPEED, BUT THE CAR TAKES TOO LONG TO BE ABLE TO GET UP TO HIGHWAY SPEEDS. ARTICLES ARE SAYING 2012 TO 2016 FOCUS ARE AFFECTED, YET THERE IS NO TRANSMISSION RECALL ON MY 2016? THE ISSUES DID NOT GO AWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240863July 31, 2019
POWER TRAIN
I HAVE A 2014 FORD FOCUS WITH LESS THAT 40,000 MILES THAT HAS THE TRANSMISSION THAT BUCKS AND JUMPS WHEN STARTING FROM A STOP AND ESPECIALLY WHEN BEING USED IN STOP AND GO TRAFFIC. I DON'T KNOW IF THIS IS A SAFETY ISSUE BUT IT SURE MAKES ME UNCOMFORTABLE THAT IT WILL NOT KEEP GOING. I HAD HOPED THAT THE CLASS ACTION LAW SUIT THAT WAS FILED WOULD HELP TO GET THIS BAD TRANSMISSION FIXED BUT THE RESULT OF THE LAW SUIT WAS LACKING ANY CLEAR RESOLUTION FOR THIS PROBLEM. BEING ON SOCIAL SECURITY I CAN'T AFFORD TO JUST GO GET A NEW CAR AND HEARING STORIES AT THE AUTO DEANSHIP CONVINCED ME THAT FORD DID NOT HAVE A FIX FOR THE PROBLEM. ONE PERSON AT THE DEALERSHIP WAS TOLD THAT SINCE HE HAD HIS REPAIRED ONCE, THAT FORD WOULDN'T FIX IT AGAIN AND THE COST TO HAVE THE DEALER WORK ON IT WAS $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240892July 31, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240883July 31, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRANSMISSION OF THIS VEHICLE HAS HAD A CONSISTENT PROBLEM OF BEING ERRATIC AND REQUIRES CONSTANT VERY PARTICULAR PRESSURE ON THE GAS PEDAL TO AVOID SHUDDERING AND SHAKING WHEN ACCELERATING WHICH WHEN IT HAPPENS MAKES THE CAR VERY DIFFICULT TO SAFELY CONTROL IN ANY TYPE OF TRAFFIC SINCE OTHER DRIVERS DO NOT ANTICIPATE THE LURCHING AND STAGGERING FROM THE CAR UNLESS THEY HAPPEN TO NOTE THE FORD EMBLEM AND ARE AWARE OF THE SAFETY PROBLEMS FACING ALL FOCUS DRIVERS OF THE AFFECTED MODELS. I HAVE FOUND THE ISSUES MANAGEABLE BY ASSERTIVE MANIPULATION OF THE GAS PEDAL DURING ACCELERATION AND GENTLE AND GRADUAL APPLICATION OF THE BRAKES WHEN POSSIBLE TO OFFSET THE DANGEROUSLY INCONSISTENT ACCELERATION AND THE TENDENCY FOR CAR TO MISSHIFT WHEN SLOWING DOWN. I'M ABSOLUTELY APPALLED TO DISCOVER THAT THIS IS NOT AN ISOLATED SITUATION BUT IS TYPICAL OF MOST IF NOT ALL 2012-2016 IT IS INCONCEIVABLE TO ME THAT FORD WAS AWARE OF THIS LIFE THREATENING MALFUNCTION IN THEIR PRODUCTS AND INSTEAD OF SOLVING OR ADDRESSING IT SOLD CARS TO UNSUSPECTING PUBLIC ON THE BASIS OF THE THEIR GOOD NAME AND REPUTATION AS A QUALITY AMERICAN MANUFACTURER. I ALSO HAD TO HAVE THE CAR SERVICED AT HERTICH FORD OF MILFORD DELAWARE FOR A SEPARATE ISSUE INVOLVING FUEL SYSTEM SENSORS WHICH CAUSED THE FUEL GAGE TO BE INACCURATE AND CAUSED MY VEHICLE TO STALL SEVERAL TIMES DUE TO A VACUUM CREATED IN THE GAS TANK, WHICH WAS FIXED BY THE RECALL WORK BUT AGAIN CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MYSELF AND PASSENGERS. APPARENTLY THERE IS ANOTHER RECALL FOR THE FUEL SYSTEM ERROR WHICH I HAVE NOT BEEN ABLE TO SCHEDULE AS YET. TO WHOM IT MAY CONCERN AND ANYONE READING THIS DO YOURSELF A FAVOR AND BUY CHEVROLET OR TOYOTA TWO BRANDS I CAN HIGHLY RECOMMEND. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240899July 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN I PRESS ON THE GAS TO ACCELERATE AFTER STOPPING AT A STOP SIGN OR RED LIGHT, (AFTER I HAVE DRIVEN THE CAR A SMALL DISTANCE) THE CAR JERKS AND JUMPS AND DOES NOT WANT TO ACCELERATE. I AM NOT SURE IF THIS IS COMING FROM THE TRANSMISSION OR NOT, BUT IT WORRIES ME BECAUSE I DO NOT WANT TO BE STUCK IN THE MIDDLE OF AN INTERSECTION BECAUSE MY CAR WILL NOT GO. IT HAS BEEN HAPPENING A LOT, BUT I HAVE NOT HAD IT IN TO A REPAIR SHOP YET AND I AM WONDERING IF IT HAS ANYTHING TO DO WITH THE BAD TRANSMISSIONS THAT WERE PUT INTO THE FORD FOCUSES. THIS HAPPENS WEATHER I AM DRIVING ON A CITY STREET OR ON A HIGHWAY AND IT IS VERY CONCERNING. I GOT A LETTER IN THE MAIL FROM FORD BACK IN DECEMBER 2018 THAT STATED MY CAR WAS HAVING ISSUES WITH CERTAIN THINGS AND THAT THEY WOULD BE SENDING OUT A RECALL IN THE FIRST QUARTER OF 2019, BUT I NEVER RECEIVED ANY CORRESPONDENCE FROM FORD AFTER THAT. THIS ISSUE HAS BEEN HAPPENING FOR A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240915July 31, 2019
POWER TRAIN
I HAD THE TRANSMISSION CLUTCH REPLACED ONE THEN TOOK BACK BECAUSE OF THE HESITATION STARTED AGAIN BEFORE WARRANTY WAS UP TOOK BACK TO LEN STOLER DEALER ND THEY TOLD ME THAT THE HESITATION WAS WITHIN THE THRESHOLD. NOW THE HESITATION IS WORSE WITH GRINDING SOUND AND THEY TELL ME THE WARRANTY IS UP ND I WOULD HAVE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240917July 31, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE CAR OFTEN STRUGGLES TO GET UP TO SPEED. IT WILL ALSO SHUDDER AND SHAKE WHILE DOING THIS. INTERMITTENTLY SHIFTING INTO REVERSE WILL YIELD NO RESULTS AND I WILL HAVE TO PLACE THE CAR IN PARK, AND TRY AGAIN WHICH SOMETIMES FIXES THE ISSUE. CAR WILL ALSO LUNGE FORWARD FROM A STOP WITH VERY LITTLE ACCELERATOR PRESS AND OTHER TIMES WILL LAG AND HAVE LACK OF ACCELERATION DESPITE "FLOORING IT". WHILE TURNING AND ACCELERATING FROM A STOP, IT FEELS AS IF THE CAR CAN'T DECIDE WHAT GEAR TO BE IN AND WILL PROVIDE FAR MORE POWER THAN IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240918July 31, 2019
ENGINE, POWER TRAIN
I PURCHASED A USED FORD FOCUS IN JULY OF 2016 FROM JOE MACHENS CAPITAL FORD IN JEFFERSON CITY, MO. IT WAS SOLD WITH A 100000 MILE WARRANTY AND HAD 20,725 MILES ON THE ODOMETER. WITHIN 24 HOURS OF DRIVING IT HOME TO ROLLA, MO I STARTED NOTICING A SHUDDER AND SHAKE WHILE DRIVING THE CAR. I WAS UNSURE WHAT WAS GOING ON AND CALLED THE DEALERSHIP ONLY TO BE TOLD THIS WAS NORMAL DUE TO THE TYPE OF CLUTCH INSTALLED IN THE FORD FOCUS AND NOT TO WORRY ABOUT WHAT I WAS EXPERIENCING. THIS WENT ON FOR SOME TIME AND GREW PROGRESSIVELY WORSE. I RECEIVED A RECALL ON THE SHUDDERING PROBLEM WHICH I LEARNED WAS ACTUALLY A CLUTCH ISSUE. I TOOK MY CAR TO THE LOCAL FORD DEALERSHIP IN ROLLA TO HAVE THE CLUTCH ASSEMBLY REPLACED FOR THE FIRST TIME ON 9/21/16. IT SHOULD BE NOTED THE PREVIOUS OWNER HAD THE TRANSMISSION CONTROL MODULE REPLACED ON 2/8/15 AND REPLACED AGAIN ON 8/3/15 AT THE JEFFERSON CITY, MO DEALERSHIP. AFTER HAVING THE CLUTCH ASSEMBLY REPLACED IN ROLLA IT WAS ONLY A MATTER OF WEEKS BEFORE THE PROBLEM WAS BACK - SHUDDERING, JERKING, SOUNDS LIKE A CHAIN BEING DRAGGED UNDERNEATH THE MOTOR OR GRAVEL CRUNCHING, AND SOMETIMES, EVEN HAD THE CAR HESITATE OR COMPLETELY STOP IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION EACH TIME I EXPERIENCED THE ABOVE SITUATIONS. IT DOES IT UPON TAKE OFF, WHILE DRIVING, UP HILLS, PULLING OUT INTO TRAFFIC, ETC. IT HAS HAD THE SAME PROBLEMS DAY AFTER DAY EXCEPT FOR MAYBE HOURS AFTER HAVING IT IN THE SHOP. I DRIVE MY CAR FOR WORK EVERY DAY AND WAS NOT ABLE TO HAVE IT BACK IN THE SHOP UNTIL JANUARY OF 2018 TO HAVE THE CLUTCH ASSEMBLY REPLACED AGAIN ALONG WITH SOME OTHER RECALL WORK THAT WAS DONE AT THE SAME TIME. WHEN I PICKED THE CAR UP AFTER THE REPAIRS WERE MADE A SECOND TIME I WAS GIVEN A PRINTOUT OF OPERATING CHARACTERISTICS OF THE POWERSHIFT 6-SPEED TRANSMISSION. WHAT A LOAD OF CRAP THAT WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240938July 31, 2019
ENGINE, POWER TRAIN
MY VEHICLE HAS AT MULTIPLE TIMES LOST ACCELERATION POWER AT HIGH WAY SPEEDS AND HAD A TRANSMISSION WARNING FLASH ON, CAUSING MYSELF TO HAVE TO STOP ON THE INTERSTATE AND ATTEMPT TO COAST TO THE SHOULDER AMID HIGHWAY SPEED VEHICLES. I HAVE ALSO LOST ACCELERATION POWER GOING UPHILL, AND MY VEHICLE SHUDDERS AT ACCELERATION WHICH MAKES IT HARD TO MERGE ON AND OFF THE HIGHWAY OR TO TURN AT INTERSECTIONS, AS I CAN'T GET GUARANTEE MY CAR WON'T HESITATE AND CAUSE A COLLISION, MY CAR ALSO SOMETIMES ACCELERATED FORWARD IN STOPPED TRAFFIC, SO I ALWAYS AM SUPER WARY IN STOP GO TRAFFIC. ALL OF THESE PROBLEMS TYPICALLY OCCUR WHEN I AM ATTEMPTING TO ACCELERATE OR DECELERATE. MULTIPLE TRANSMISSION REPAIRS WITH SAME ISSUE. STILL HAPPENING TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240946July 31, 2019
UNKNOWN OR OTHER
MY VEHICLE HAS AN ISSUE WITH THE TRANSMISSION/CLUTCH THAT IS A KNOWN FACT TO FORD! IT'S BEEN FIXED TWICE BUT STILL HAVING ISSUES! WHEN I CALLED THEY TOLD ME NO LONGER UNDER WARRANTY AND WOULD NOT FIX AGAIN! THE CAR HESTITATES WHEN U EXCELLERATE WHICH IS VERY DANGEROUS ESPECIALLY WHEN MERGING ONTO A HIGHWAY. I AM AT A LOSS IT HAS LOW MILEAGE BUT WORTH NOTHING. DO YOU HAVE ANY SOLUTIONS FOR THIS PROBLEM? DO YOU KNOW IF FORD ARE GOING TO FIX THESE DEFECTIVE VEHICLES? YOUR HELP IS GREATLY APPRECIATED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240951July 31, 2019
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE HORN FAILED TO SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO WORK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 99,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240943July 31, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CAR HAS BEEN DOWN FOR 2 MONTHS. I IMMEDIATELY TOOK MY CAR TO FORD BECAUSE IT HASN'T EVEN BEEN A YEAR SINCE MY PURCHASE. AFTER HAVING MY CAR FOR A WEEK THEY DECIDED THAT MY CAR NEEDED A NEW CLUTCH. NOW THAT I'M READING ALL OF THESE REVIEWS THAT ARE VERY SIMILAR TO MINE I NEED ANSWERS. MY CAR WAS SHUDDERING WHEN I FIRST MADE THE PURCHASE, BUT I WAS TOLD THOSE TYPES OF CARS JUST DRIVE LIKE THAT. FORD SAID THAT MY CLUTCH WAS NOT COVERED AND I HAVE TO PAY $2500 TO GET IT FIXED. WHEN IT'S CLEAR THAT FORD WAS ALREADY HAVING ISSUES WITH THESE TRANSMISSIONS. NOW I'M STUCK BETWEEN HAVING A REPOSSESSION OR HAVING TO COME UP WITH $2500 AND PAY MY CAR NOTE STILL. THIS IS INSANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240536July 30, 2019
POWER TRAIN
TRANSMISSION BEGAN SHUDDERING DURING TAKE-OFF AND WHILE DRIVING. BASICALLY, THE CLUTCHES ARE SLIPPING CAUSING THE CAR TO SHUDDER, OR IN SOME CASES NOT MOVE AT ALL, EVEN THOUGH IN GEAR. AFTER RESEARCHING, LEARNED ABOUT A MASSIVE ISSUE THAT FORD WAS AWARE OF, BUT SOMEONE MY VEHICLE FALLS JUST OUTSIDE OF EXTENDED WARRANTY ISSUED BY FORD, EVEN THOUGH EVERY TRANSMISSION OF THIS MODEL IS DEFECTIVE WITH A MANUFACTURING DEFECT. PAID $1400 FOR CLUTCH PACK REPAIR. HAD SAME REPAIR DONE, UNDER SERVICE WARRANTY 10,000 MILES AND EXACTLY 1 YEAR LATER. HAD SAME REPAIR DONE ANOTHER YEAR LATER, EXCEPT NO LONGER UNDER REPAIR WARRANTY, SO HAD TO PAY ANOTHER $1400. ACCORDING TO FORD SERVICE TECHNICIANS, THIS ISSUE REALLY IS NOT FIXABLE. THEY CAN ONLY REPLACE PARTS, WHICH IS A BAND-AID UNTIL THE EXACT SAME ISSUE HAPPENS AGAIN, WHICH IS FLUID LEAKINGG PAST SEALS AND RUINING THE CLUTCHES. UNFIXABLE, ONLY TEMP PATCH. SO, EVEN THOUGH FORD KNEW THIS TRANSMISSION HAD AN ISSUE BEFORE THE PUT IT INTO PRODUCTION, I NOW HAVE TO PAY $1400 EVERY TWO YEARS FOREVER, TO CONTINUE REPAIRING THEIR FLAW, HAVE A VEHICLE WITH DECREASED TRADE VALUE THAT I CAN'T GET RID OF. THESE CARS ARE ENTRY LEVEL. THE OWNERS OF THESE VEHICLES CAN'T AFFORD TO FUND FORD'S CORPORATE GREED. HOW DARE THEM LOOK THE OTHER WAY AND NOT TAKE RESPONSIBILITY FOR DESIGN FLAWS THAT THEIR OWN ENGINEERS WARNED THEM ABOUT. THE EXTENDED WARRANTY ONLY APPLIED TO A SMALL SUBSET OF THE AFFECTED VEHICLES. THE PREVIOUS CLASS ACTION LAWSUIT WAS A JOKE THAT ONLY PROVIDES RELIEF AFTER MANY THOUSANDS ARE SPENT ON REPAIRS. BASICALLY THE LAW FIRM GOT RICH AND THE AFFECTED CONSUMER GOT A JELLY-OF-THE-MONTH CLUB CERTIFICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240564July 30, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT PREVIOUSLY CALLED J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676) BECAUSE THE FAILURE INITIALLY BEAN WHEN THE VEHICLE WAS STARTED. UPON RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND THEY PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240554July 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING BETWEEN 1-45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO METRO FORD (LOCATED AT 9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CLUTCH HAD BEEN REPLACED ONCE EVERY YEAR SINCE THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE TO VERIFY WHETHER THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. *BF CONSUMER STATED CURRENT MILEAGE ON VEHICLE 15. ALSO, WHEN ACCERLERATING BETWEEN 0-45MPH THE CAR JUMPS AND BACKS WHILE TRYING TO SHIFT INTO THE NEXT GEAR. CONSISTENTLY HAPPENS BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD GEAR. ALSO, BUCKS AND JUMPS CONSISTENTLY WHILE DECELERATING FROM 3RD~2ND GEAR AND 2ND ~1ST GEAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240576July 30, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUT OFF AND RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,691. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240646July 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WE HAD HAD THIS CAR IN AT LEAST 6 TIMES FOR ISSUES WITH THE TRANSMISSION. THE LAST VISIT WAS 2 WEEKS AGO WHEN THE CAR WOULD NOT START. THERE IS ALSO A WARNING LIGHT THAT IS CONSTANTLY ON. THEY TOLD US IT HAS TO DO WITH A SENSOR BY WHERE THE GAS IS PUT INTO THE CAR BUT THEY DON'T SEEM TO BE ABLE TO FIX THE PROBLEM OR TURN OFF THE WARNING LIGHT. THE CAR STILL STUTTERS AND RUNS ROUGH AFTER MANY COMPLAINTS. MOSTLY WHEN FIRST ACCELERATING AFTER A STOP. ALSO CLUNKS WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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