Ford Focus Complaints

22,326 consumer complaints on file.

#11241400August 2, 2019
STEERING
I WAS BACKING UP AT A GAS STATION AND ALL OF A SUDDEN IT JUST QUIT STEERING. I WAS MOVING VERY SLOWLY SO WAS ABLE TO STOP WITH MY BRAKES, BUT IT WAS A VERY CLOSE CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241219August 2, 2019
AIR BAGS, SEAT BELTS
THE AIRBAG SIGN COMES ON AND THERE IS NOTHING WE WITH THE VEHICULAR, IT ALSO STATES THE SAFEBELT NEEDS TO BE SERVICED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241228August 2, 2019
POWER TRAIN
TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241236August 2, 2019
POWER TRAIN
TRANSMISSION STUTTERS AND STALLS WHEN I ACCELERATE. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES TO CORRECT THE PROBLEM BUT IT CONTINUES TO STUTTER AND STALL. IT HAS BECOME A DANGEROUS SITUATION AND I FEAR FOR MY SAFETY AND OTHER PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241246August 2, 2019
POWER TRAIN
TAKATA RECALL AND CLUTCH REPLACED AT LEAST TWICE BY SEYMOUR FORD IN JACKSON, MI. ON 3/4/19 MY CAR DIED AT A TWO-WAY STOP SIGN AND I WAS LUCKY TO PUSH IT OUT OF HARM'S WAY. IT WAS TOWED TO SEYMOUR AND THEY SOLDERED A PART BACK TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240986August 1, 2019
POWER TRAIN
THE AUTOMATIC TRANSMISSION SHUDDERS/VIBRATES WHEN TAKING OFF. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AND THEY STATED THAT THE WARRANTY HAS EXPIRED. I UNDERSTAND THAT MOST OF THE FORD FOCUS AND FIESTAS HAVE THIS PROBLEM FOR MANY YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241001August 1, 2019
POWER TRAIN
THE CARS TRANSMISSION IS OUT OF WACK. IT DOES NOT SHIFT OR ACCELERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241017August 1, 2019
POWER TRAIN
MY 2013 FORD FOCUS HAS A SHUDDERING AND OTHER KNOWN SHIFTING PROBLEMS ASSOCIATED WITH THE DPS6 CLUTCH ISSUES. THE DETROIT FREE PRESS HAS OUTLINED THESE KNOWN ISSUES WITH FORD AND I AM EXPERIENCING THEM AS WELL. THESE TRANSMISSION ISSUE OCCUR WHEN I ACCELERATE AND MAY ALSO HAPPEN WHEN I AM STATIONARY. DUE TO THESE SAFETY ISSUES I AM NOT WILLING TO TRAVEL WITH MY KIDS OR WIFE IN THE CAR. I HAVE TO DRIVE THE CAR AS A DAILY DRIVER BUT THERE IS NO WAY I AM PLACING MY FAMILY IN DANGER BY DRIVING THEM IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241021August 1, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241083August 1, 2019
POWER TRAIN
CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241122August 1, 2019
ENGINE, POWER TRAIN
I AM THE SINGLE OWNER OF MY 2012 FORD FOCUS. I ONLY HAVE 54K MILES ON THE VEHICLE BUT IT SHUDDERS, JERKS AND FEELS LIKE IT FALLS OUT OF GEAR AT TIMES. IT HAS BEHAVED THIS WAY SINCE I HAVE OWNED IT. I THOUGHT THAT IS JUST THE WAY IT WAS. I AM NOW VERY CONCERNED ABOUT THE THESE TRANSMISSION PROBLEMS AS MY SON NOW DRIVES THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241111August 1, 2019
POWER TRAIN
TRANSMISSION SHUDDERS SLIPS AND IS GENERALLY SLUGGISH. SOMETIMES READS IN NEUTRAL AND CAR IS IN DRIVE MODE. FORD DEALERSHIPS STATE CLUTCH ASSEMBLY AND SEALS NEED REPLACED HAVE WRITTEN DOCUMENTATION FROM DEALERSHIP CONFIRMING THE ISSUE. I CONTACTED FORD CUSTOMER CARE AND WAS TOLD THAT THERE WAS NOTHING THEY WILL DO TO REPAIR THE PROBLEM AS FORD HAS NOT RECOGNIZED THAT THERE IS AN ISSUE. I WAS TOLD THAT I AM RESPONSIBLE FOR REPAIRS EVEN THOUGH THEY ARE AWARE OF THE PROBLEM.I WAS SHUNNED AND GENERALLY TREATED VERY POORLY BY EVERY F ORD DEALERSHIP I SPOKE WITH AS THEY STATED THEY CANNOT RECOVER THE REPAIR COSTS FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241146August 1, 2019
POWER TRAIN
JANUARY 2019 HAD TRANSMISSION CLUTCH REPLACED UNDER WARRANTY JULY 2019 TRANSMISSION WENT OUT AGAIN ON MAJOR HIGHWAY, REPLACED TANSMISSION CONTROL MODULE AND CLUTCH MOTOR, CAR HAS BEEN IN SERVICE FOR 8 DAYS STILL NOT REPAIRED. CAR WAS STATIONARY AT A RED LIGHT, WENT TO ACCELERATE, REVVED LIKE IT WAS IN NEUTRAL, THEN HOT TRANSMISSION ERROR, AND AFTER REPEATEDLY PUTTING IT IN PARK AND DRIVE, IT DROVE FOR 10 SECONDS AND WAS ABLE TO GET FARTHER TO THE EDGE OF THE ROAD TO WAIT FOR TOW TRUCK. HIGH SPEED TRAFFIC AND CROSS TRAFFIC AT INTERSECTION EXTREMELY HAZARDOUS, VERY LUCKY NOT TO HAVE BEEN IN A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241184August 1, 2019
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED DURING A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASS AIRFLOW SENSOR WAS DAMAGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241189August 1, 2019
POWER TRAIN
WHEN I PRESS THE GAS PEDAL FROM 1-45 MPH THE CAR HESITATES TO GO AND THEN JERKS FORWARD. I TOOK IT INTO THE FORD DEALER WHO STATED IT WAS A BAD CLUTCH AND THEY REPLACED THE CLUTCH. A MONTH LATER THE SAME PROBLEM OCCURRED AGAIN SO I TOOK IT BACK TO THE DEALER WHO SAY THE TRANSMISSION WAS LEAKING WHICH RUINED THE CLUTCH AND IT HAD TO BE REPLACED AGAIN. WITHIN 2 MONTHS I HAD TO BUY 2 CLUTCHES AND PAY TO FIX THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241204August 1, 2019
ENGINE
I PURCHASE 2012 FORD FOCUS SE JANUARY 21, 2019 FROM FAYETTEVILLE AUTO BROKERS, FAYETTEVILLE, NC. I WAS UNAWARE OF ANY RECALLS UNTIL I TOOK CAR TO BE SERVICED AT LAFAYETTE FORD, FAYETTEVILLE, NC ON 07/07/2019 LATER AND THERE WAS A CLUTCH RECALL. IT HAD 112,000 MILES AT THE TIME SO THAT PUT ME OUT OF WARRANTY WHICH SHOULD OF BEEN TAKEN CARE OF BEFORE PURCHASE. THEREFORE I WAS NOT FORWARNED NOR WAS I AWARE OF ISSUES WITH CLUTCH. NOW I AND STUCK WITH PAYMENTS AS WELL AS HIGH REPAIR BILL. THEN I FIND THIS ARTICLE LATE STATING REPLACEMENT OF FAULTY CLUTCH AT NO COST THAT WAS NOT FORWARDED OR MADE AWARE TO ME. MY CAR IS ALSO DEEMED UNSAFE DUE TO RECALL AND THE REPAIR SHOULD BE MANDATED AT NO COST BASED ON DECEPTION THAT STARTED THE DAY OF CREATION. IT IS ONLY FAIR THAT THIS WRONG IS CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240764July 31, 2019
POWER TRAIN
MY 2012 FORD FOCUS WITH DUAL CLUTCH, DPS-6 TRANSMISSION HAS ON MULTIPLE OCCASIONS UNCLUTCHED THE TRANSMISSION WHILE ATTEMPTING TO ACCELERATE FROM A STOP TO MAKE A LEFT TURN ACROSS A BUSY ROAD. THE UNEXPECTED LACK OF ACCELERATION DUE TO THE TRANSMISSION FAILING TO TRANSMIT POWER TO THE WHEELS HAS NEARLY CAUSED MY WIFE AND I TO BE HIT BY ONCOMING TRAFFIC DESPITE STARTING THE TURN WITH ADEQUATE ROOM TO CROSS TRAFFIC AND ACCELERATE. THANKFULLY, ADEQUATE SPACE AND REACTION BY ONCOMING DRIVERS HAS PREVENTED A WRECK. FORD HAS, ON MULTIPLE OCCASIONS, FLASHED THE COMPUTER AND REPLACED PARTS AND DID EXTEND THE WARRANTY ON THE TRANSMISSION SLIGHTLY. HOWEVER, THE TRANSMISSION IS SLIGHTLY NOW OUT OF WARRANTY AND CONTINUES TO HAVE THE SAME PROBLEMS WITH FAILING TO ACCELERATE AND THEN VIOLENTLY SLAMMING INTO GEAR. FORD HAS REFUSED TO COVER FURTHER REPAIR OF THE DEFECTIVE TRANSMISSION DESPITE CLEAR EVIDENCE OF THE CONTINUED DEFECTIVENESS OF THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240769July 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
COMPLAINT #1 THE CAR OVERHEATED DURING A TRIP ON THE HIGHWAY,HAD TO DETOUR ...A HOSE WAS SPEWING WATER HAVE A PICTURE..I ONLY HAD THE CAR FOR 2 OR 3 DAYS!! COMPLAINT #2 VERY SERIOUS, WHILE DRIVING 65 MPH ON A HIGHWAY. THE CAR JERKED VERY HARD AND THEN LOST POWER.THERE WAS NO ROOM TO PULL OVER,IT WAS GRASS AND A SLIGHT DITCH,LATE AT NIGHT NO STREET LAMPS...THE CAR WOULD NOT START THE FUEL LEFT TO E WAS 78 MILES.I CALLED ROAD SIDE ASSISTANCE...SEMI TRUCK SWERVED TO MISS US AND EVERY OTHER SEMI AND VEHICLE HAD TO CROSS OVER THE YELLOW LINES TO AVOID SMASHING INTO THE STALLED CAR.MY DAUGHTER AND I SITTING IN THE VEHICLE, THE HOUR WAS 11:00 PM. COMPLAINT #3 THE CAR SPUTTERS INTO GEAR TAKING OFF .. BY THE WAY IT WAS A ONE LANE HIGHWAY. FAR FROM ANY TOWN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240777July 31, 2019
POWER TRAIN
TRANSMISSION EXCESSIVE SHUDDER,,,PULLING INTO TRAFFIC YOU DONT KNOW IF CAR WILL STALL OR GO WHEN ACCELERATOR IS PUSHED,,BOUGHT CAR FOR MY DAUGHTER,,,FORD SHOULD BE ASHAMED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240783July 31, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CAR ENGINE WOULD NOT SHUT OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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