Ford Focus Complaints

22,326 consumer complaints on file.

#11373010November 4, 2020
POWER TRAIN
MY 2017 FOCUS CONTINUES TO SHIFT INTO NEUTRAL PERIODICALLY WHILE DRIVING. IT HAPPENS WHILE ACCELERATING. I HAVE BROUGHT IT IN 3 TIMES FOR THIS AND FOR THE SHUDDER/VIBRATION ISSUE WITH THE TRANSMISSION. IT NEUTRAL SHIFTS AT LEAST ONCE A WEEK. FORD COULD NOT REPLICATE THE ISSUE WITH THE NEUTRAL SHIFT AND WILL NOT FIX IT. THEY WILL ALSO NOT CORRECT THE SHUDDER / VIBRATION BECAUSE EVEN THOUGH THEY CONFIRMED THE SHUDDER, IT WAS STILL "WITHIN SPEC". 2 DAYS AFTER I PICKED IT UP FROM SERVICE FOR THE ISSUES, THE NEUTRAL SHIFT HAPPENED AGAIN AND I WAS NEARLY HIT BY ANOTHER CAR. I FEAR MY FIANCE WHO DRIVES THE CAR WILL GET INTO AN ACCIDENT BECAUSE OF THESE PROBLEMS THAT FORD IS NOT CORRECTING. I HAVE ALL THE PAPERWORK FROM THE FORD DEALER THE ISSUES WERE "CORRECTED" AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373046November 4, 2020
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING UP HILL AT 60 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAULT CODE: P1450 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,595. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373088November 4, 2020
STEERING
I WAS DRIVING INSIDE TOWN WHEN I BEGAN TO FEEL THE STEERING GETTING STIFF. I STOPPED TO GET GAS TO ONLY FIND OUT THAT THE STEERING GOT MUCH STIFFER AND WAS MAKING SQUEAKY SOUND. AFTER THAT IT WAS VERY TOUGH TO DRIVE BACK HOME. AFTER REACHING AND STOPPING THE CAR THE STEERING WHEEL HAS COMPLETELY GONE STIFF. THERE ARE NO WARNING LIGHTS OR ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372670November 2, 2020
ENGINE
ENGINE LOCKED UP WHILE DRIVING AND SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372729November 2, 2020
POWER TRAIN
MY VEHICLE HAS ONLY 49000 MILES. I HAVE ALREADY HAD THE CLUTCH REPLACED PROBABLY AROUND 35000 MILES AND TCM UPDATED. HOWEVER, IT IS NOW SHUDDERING AGAIN AND WAS TOLD IT IS NOT UNDER WARRANTY EVEN THOUGH THE TRANSMISSIONS WITH THESE CARS WERE DEFECTED WHEN THEY WERE MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372735November 2, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
I BOUGHT MY 2018 FORD FOCUS HATCHBACK ON 06/23/2018 AND ON 09/03/20 I HAD TO HAVE MY FRONT AND REAR ROTORS AND BRAKE PADS REPLACED. THE ROTOR WAS CRACKED AND THEY WERE REALLY RUSTED. MAKING MY CAR UNDRIVABLE. THIS MAKES ME SICK THAT FORD USES SUCH CHEAP PARTS THAT I MYSELF AS A POOR MICHIGANDER HAD TO REPLACE ROTORS AND BRAKE PADS WITHIN 2 YEARS OF BUYING A BRAND NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372779November 2, 2020
FUEL/PROPULSION SYSTEM
FOR OVER A YEAR OR SO I HAVE BEEN HAVING TROUBLE WITH MY CAR SHUTTING OFF WHEN I'M LOW ON GAS. IT HAS STOPPED ON ME IN THE MIDDLE OF TRAFFIC, STRANDED ME ON THE SIDE OF THE ROAD AND REFUSED TO START AT SERVICE STATIONS WHEN I'VE STOPPED TO GET GAS. I TOOK MY CAR TO JOE MYERS FORD IN AUGUST OR SEPTEMBER, 2019 BUT I COULDN'T LEAVE IT WHEN I PULLED AWAY FROM THE DEALERSHIP IT STOPPED ON THE FEEDER STREET OF THE FRWY. AND WOULD NOT START. I WAS STRANDED THERE FOR OVER 2 HOURS BEFORE THE CAR STARTED AGAIN AND I WAS ABLE TO DRIVE HOME. A FEW DAYS LATER I HAD IT TOWED TO JOE MYERS FORD. THEY COULDN'T GET TO IT FOR A MONTH OR LONGER SO I HAD TO GET IT TOWED BACK TO MY HOME. LATER IT WAS TOWED FROM MY HOME TO STERLING MCCALL FORD. I GOT THE CAR BACK AND IT STILL WOULD SHUT OFF WHEN I STOPPED OR SLOWED DOWN IN TRAFFIC ON A CITY STREET. IT WOULD JUST SHUT OFF. WHILE I'M DRIVING IT STARTS TO SPUTTER THEN CUT OFF BUT IT WON'T START FOR AWHILE AFTER THAT. THIS IS FRUSTRATING BECAUSE IT IS STILL HAPPENING OFF AND ON NOW FOR OVER A YEAR. I HAVE A 2 YEAR CHILD AND I AM REALLY AFRAID FOR OUR LIVES. I HAVE NO IDEA WHEN IT'S GOING TO JUST SHUT OFF OR NOT START AND IT IS REALLY DANGEROUS FOR ME AND MY CHILD. WHEN WE BOUGHT THIS CAR IT WAS NEW WITH 17 MILES ON IT IN FEBRUARY, 2017 BUT I AM SO AFRAID OF DRIVING IT. STERLING MCCALL CHECKED THE CAR OUT FOR ME AND TOLD ME THAT THEY FOUND NOTHING WRONG BUT IT STILL CUTS OFF. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372793November 2, 2020
POWER TRAIN
THE CAR SHUDDERS WHEN TRYING TO SPEED UP AFTER A STOP, THIS HAPPENS ON AND OFF, BUT, VERY FREQUENTLY. IT ALSO PRODUCES A SLIGHT CLANGING SOUND WHEN THIS HAPPENS. ONCE THE CAR SHUDDERS IT WILL CONTINUE SHUDDERING EVERY TIME YOU STOP FOR THE REST OF THE DRIVE. THIS IS CONCERNING AS THE CAR KIND OF STRUGGLES TO JUMP TO THE NEXT GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372572November 1, 2020
POWER TRAIN
TRANSMISSION SLIPS AND STALLS WHEN INCREASING SPEEDS OR DOESNT SHIFT AT ALL. I WAS ON THE HIGHWAY AND HAD TO PULL OFF DO TO IT STALLED OUT 4 TIMES NOTE THIS IS AN AUTOMATIC TRANSMISSION AND IT SLIPS AND STALLS OR DOESNT SHIFT AT ALL. WHEN THIS STARTED IT WAS AT 14000 MILES AND NOW ITS AT 16568 MILES AND ITS NOW STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372510November 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE WAS UNDER HALF A TANK PF FUEL AND BEGAM TO SPUTTER AND JOLT AMD DIES. IT STARTED BUT CRANKED LONG AND HARD. THIS HAPPENS WHENEVER THE FUEL IS AT HALF OR BELOW. I SEARCHED MY VIN IT SAYS THE FUEL RSCALL ISN'T A ISSUE BIT ITS DOING EXACTLY THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372341October 30, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372367October 30, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CHECK ENGINE LIGHT IS ON. SERVICE DEPT IDENTIFIED PROBLEM CODES P1450, P0456 WHICH ARE UNDER RECALL BUT THE VIN FOR MY CAR IS NOT UNDER RECALL. RECALL NOTICE WARNS, ENGINE COULD STALL AT ANYTIME! CALLED FORD CUSTOMER RELATIONS CENTER, NOTHING DONE BECAUSE VIN IS NOT UNDER RECALL. CANNOT DRIVE CAR BECAUSE IT IS UNSAFE. ON FIXED INCOME, CANNOT PAY FOR REPAIR OUT OF POCKET. PLEASE HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366976October 29, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR DISPLAYS THE P0902 OBII CODE. THE ENGINE STALLS AND WONT CHANGE GEARS PROPERLY. THIS IS SPECIALLY DANGEROUS WHEN TURNING SINCE THE CARS BEHIND YOU CAN'T SEE YOU'RE STALLING AND MAY CRASH INTO YOU. SOME TIMES IT GETS SO BAD THAT THE DASHBOARD DISPLAYS A MESSAGE THAT THE TRANSMISSION HAS HEATED UP AND I HAVE TO PULL OVER IMMEDIATELY. THE CAR WON'T EVEN RUN OR CHANGE GEARS AT THAT POINT. THIS PROBLEM HAPPENS RANDOMLY WHEN DRIVING. SPECIALLY WHEN THE VEHICLE IS IDLE FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366994October 29, 2020
STEERING
STEERING FAULT ALERT CAME ON WHILE DRIVING IN COMMUNITY TO PICK UP MAIL I.E APPROXIMATELY 15MPH. WENT TO FORD DEALERSHIP VIA THE HIGHWAY AND THE SAME THING HAPPENED ALMOST CAUSING A PILE UP!! THAT'S AT 60MPH! DIAGNOSTIC DONE SHOWED THE ENTIRE STEERING UNIT, GEAR, COMPUTER UNIT NEEDS TO BE REPLACED. NOT COVERED UNDER RECALL OR WARRANTY PER FORD COMPANY REPRESENTATIVE AND LOCAL FORD DEALERSHIP. COST 2146.50 OUT OF POCKET! NOT A WEAR AND TEAR ISSSUE BUT RATHER A MANUFACTURER DEFECT. SO WHY ISN'T FORD RECALLING OR EXTENDING WARRANTY?! THEY NEED TO. IT IS VERY UNSAFE AND A COMMON FIND IN THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372299October 29, 2020
STRUCTURE:BODY, POWER TRAIN, WHEELS
CAR WAS HESITANT TO GO AND SKIPPING AND MAKES AWFUL NOISE ON THE PASSENGER SIDE FRONT WHEN ON HIGHWAY ROAD NOISE. DEALER REPLACED CLUTCH AND SEALS AND DID A TRANSMISSION SERVICE. NOTHING WAS DONE ABOUT THE AWFUL ROAD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366800October 28, 2020
ENGINE, POWER TRAIN
WAS DRIVING DOWN THE INTERSTATE AT ROUGHLY 80 MILES PER HOUR WHEN THE CHECK ENGINE LIGHT CAME ON. ENGINE LOST POWER AND WOULD NOT ACCELERATE. ENGINE STARTED MAKING A LOUD NOISE. CAR WILL STILL START BUT IS NOT DRIVABLE AND ENGINE HAS NO OIL PRESSURE AND MECHANIC SAID IT DOWNSHIFTED TO 4TH GEAR AT 83 MPH. CAR HAS BEEN SERVICED REGULARLY AND HAS GIVEN NO INDICATION OF ENGINE PROBLEMS. WAS QUOTED $4500 AT FIRST FORD DEALERSHIP TO REPAIR CAR WITH A USED MOTOR WITH EQUAL MILEAGE. 2ND FORD DEALERSHIP QUOTED $3700 WITH REBUILT MOTOR. HAS BEEN LOOKED OVER BY 2 MECHANICS INCLUDING FORDS AND OTHER THAN READING DIAGNOSTICS NOBODY CAN PROVIDE A REASON THE OIL PRESSURE DROPPED OR WHY THE CAR DOWNSHIFTED INTO 4TH GEAR UPING THE RPM'S CAUSING ENGINE PROBLEMS. THEY SAID THERE IS NO OTHER PROBLEMS WITH THE CAR AT THIS POINT OTHER THAN THE ENGINE. VERY NO SMART TO REPLACE AN ENGINE WITHOUT KNOWING THE WHAT CAUSED THE INITIAL ONE TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366828October 28, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366830October 28, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366662October 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR CONTINUALLY SHUTS OFF WHILE DRIVING, FORD ACKNOWLEDGES THE RECALL BUT REFUSES TO PROVIDE ANY ASSISTANCE CLAIMING THE PART ISN'T READY. THE CAR WILL TURN OFF IN THE MIDDLE OF A HIGHWAY, OR AT A LIGHT WITH NO WARNING. FORD IS TELLING US THAT THEY CAN'T HELP US BUT IT ISN'T SAFE TO DRIVE OUR CAR AND NOBODY HAS HELPED US. THIS STARTED IN AUGUST AND CONTINUES TO NEARLY DAILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366467October 26, 2020
UNKNOWN OR OTHER
IGNITION ISSUES. THE KEY WILL NOT TURN IN THE IGNITION. CANNOT START MY VEHICLE OR TURN THE STEERING WHEEL. MY CAR ONLY HAS JUST OVER 56,000 MILES. I AM SEEING THAT THIS IS A COMMON COMPLAINT AND COULD BE A SAFETY ISSUE. I AM ELDERLY AND DISABLED AND IT COULD BE A SERIOUS ISSUE TO MY HEALTH IF I AM STRANDED SOMEWHERE IN BAD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus