Ford Focus Complaints

22,326 consumer complaints on file.

#11366478October 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED, SHE WOULD NOTICE THAT HER VEHICLE WOULD BOUNCE UP AND DOWN. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE ENGINE MOUNTS WERE DEFECTIVE AND NEEDED TO BE REPLACED IMMEDIATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,085.*DT CONSUMER STATED MECHANIC STATED ENGINE MOUNTS WERE BAD AND NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366491October 26, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND TRANSMISSION WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE TRANSMISSION WAS HOT. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AS NEEDED AND WAS TOWED TO APPLE FORD LINCOLN APPLE VALLEY (7200 150TH ST W, APPLE VALLEY, MN 55124) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE CLUTCH AND TRANSMISSION WERE PREVIOUSLY REPLACED THREE TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366500October 26, 2020
STEERING
MY 16-YEAR-OLD DAUGHTER WAS DRIVING THE VEHICLE WHEN IT LOST ALL POWER STEERING. FORTUNATELY, SHE WAS NOT MOVING AT A HIGH RATE OF SPEED AND WAS ABLE TO DRIVE THE CAR HOME. THE MECHANIC SAID THAT THE STEERING SYSTEM HAD COMPLETELY FAILED AND THE COST TO REPAIR IT WOULD BE $2,500. HE SAID THERE ARE NUMEROUS COMPLAINTS ABOUT FORD'S ELECTRIC RACK AND PINION STEERING SYSTEM, HOWEVER THEY REFUSE TO TAKE RESPONSIBILITY. I CALLED FORD'S CUSTOMER SERVICE, AND EVEN THOUGH THEY WERE AWARE OF THE ISSUES WITH THE ELECTRIC STEERING SYSTEM, THEY WOULD NOT COVER THE REPAIR. I HAVE OWNED 5 FORD EXPLORERS AND 1 FORD CAR, BUT THEY COULD NOT CARE LESS. I WILL NEVER BUY A FORD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366553October 26, 2020
STEERING
THE VEHICLE CODE STEERING ASSIST FAULT SERVICE REQUIRED SHOWED UP AND MY VEHICLE STOPPED WORKING (WOULD NOT TURN) IN THE MIDDLE OF A ON COMING PARKING LOT ON A HILL, I UNDERSTAND THERE BASED TO PREVIOUS COMMUNICATION THAT THE IS A ISSUE, WILL THERE BE A RECALL FOR THIS , CAN THE DEALER HELP ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366126October 24, 2020
SUSPENSION, UNKNOWN OR OTHER
STILL WAITING FOR SETTLEMENT RECALL TRANSMISSION RELATED PROBLEM NOT BEING REPAIRED RIGHT I WAS IT MANUFACTURED IF IT WAS NOT COVERED BY INSURANCE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11366152October 24, 2020
UNKNOWN OR OTHER
I BROUGHT IT IN FOR SKIPPING 3RD AND 5TH GEAR AND FORD SAID THAT IT WAS THE RECALL BUT BECAUSE THEY ALREADY FIXED IT THEY SAID IT WON'T BE COVERED AND I HAVE TO PAY 1400 OUT OF POCKET!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365865October 23, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SERVICE ENGINE LIGHT INDICATED EVAP,VERY SMALL LEAK. RESET CODE AND A DIFFERENT CODE CAME UP FOR A VACUUM IN THE FUEL TANK. UNABLE TO EFFECT REPAIRS MY SELF AND MADE AN APPOINTMENT AT CARDINAL FORD DEALERSHIP. 11400 NEW HALLS FERRY RD. STL, 63033. ATTACHED DOCUMENTS DETAIL REPAIR AND COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365894October 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR IS JUMPING A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365923October 23, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT SHIFTED INTO NEUTRAL THEN PARK AND THE VEHICLE STARTED. THE CONTACT ALSO STATED THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF FRESNO (195 E. AUTO CENTER DR, FRESNO, CA 93710) AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365692October 22, 2020
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS DAUGHTER STARTED THE VEHICLE, IT WAS DISCOVERED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE ELECTRIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAX MOTORS FORD LOCATED AT 2502 CANTRELL RD, HARRISONVILLE, MO 64701, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365742October 22, 2020
POWER TRAIN, UNKNOWN OR OTHER
I HAD 3 CLUTCHES TRANSMISSION GO OUT ON ME AND I WANT TO HAVE FORD BUYBACK MY CAR THEN MY CLUTCHES TRANSMISSION WENT OUT AGAIN FOR THE 4 TIME I DON'T HAVE ANY WARRANTY ON IT I MY SERVICE MANAGER SAID IT'S GOING TO GET WORSE HE TOLD ME TO DO THE BUY BACK PROGRAM JIMMY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365761October 22, 2020
FUEL/PROPULSION SYSTEM
THE CAR SHUT DOWN AFTER I FULL IT UP WILL GAS I WONT START U HAVE TO WANT A MIN THEM THE CAR FILL START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365785October 22, 2020
POWER TRAIN
TRANSMISSION SLIPPING CAUSING THE CAR TO SHUDDER WHEN TURNING RIGHT ONLY OCCASSIONALLY WHEN TURNING LEFT HAPPENS MORE OFTEN WHEN RAINING JUST UNDER 59500 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365776October 22, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
CONTINUOUS REPAIRS FOR THE TRANSMISSION AND STILL HAVING ISSUES. THERE IS NO CONFIRMATION A FIX HAS BEEN MANUFACTURED, THUS LEAVING ONE TO BELIEVE DEFECTIVE PARTS ARE BEING REPLACED BY MORE DEFECTIVE PARTS. CLUTCH SLIPS, WILL SPORADICALLY JERK UPON ACCELERATING FROM DEAD STOP OR QUICKLY NEEDING TO BRAKE. FAILURE TO INCREASE SPEED UPON ACCELERATING. SHUDDERS WITH (NON-SUDDEN) BRAKING. DATE NOTED ON BOTTOM IS APPROXIMATE GUESS ON WHEN ISSUE WAS FIRST REPORTED AND TOLD "THIS IS NORMAL" BY FORD (PRIOR TO CLASS ACTION LAWSUIT THAT HAS TAKEN PLACE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365816October 22, 2020
POWER TRAIN
TRANSMISSION DOESN'T SHIFT STAY ON 1ST GEAR, VEHICLE WITH ONLY 77KMILES. CHECKING ON LINE FOUND OUT I AM NOT THE ONLY ONE HAS THIS KIND OF PROBLEM AND SOUNDS LIKE MANUFACTURER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365544October 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BOUNCED AND JERKED WHILE ACCELERATING FROM A STOP. THE CONTACT STATED THAT THE ENGINE REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. GREG HUBLER FORD (6400 W HOMETOWN BLVD, MUNCIE, IN 47304, (765) 289-0431) DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SHUTTER BOX IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365363October 20, 2020
ENGINE, POWER TRAIN
WHEN ATTEMPTING TO START THE CAR FOR WORK THE CAR STATED SYSTEM MALFUNCTION AND OIL CHANGE REQUIRED THEN LOCKED UP THE STEERING WHEEL. I THOUGHT MAYBE TURN IT OFF AND TURN IT BACK ON AGAIN SINCE WE GOT THE OIL CHANGED 2 WEEKS AGO, STILL POPPED UP ERRORS LIKE STEERING ASSIST FAIL. BEFORE THIS THE CAR STARTED HAVING SOME DELAYED SHIFTS, SHAKY AT LOWER SPEEDS ALONG WITH OTHER TRANSMISSION ERRORS. NOT SURE IF THEY ARE RELATED BUT EITHER WAY MY CAR IS OUT OF COMMISSION UNTIL ABLE TO BE TOWED AND SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365407October 20, 2020
POWER TRAIN
MY 2017 FORD FOCUS TRANSMISSION WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365412October 20, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED THIS CAR IN AUGUST OF 2017 IN BASTROP, TEXAS AT BENNY BOYD USED CAR SALES. IT BROKE 20 DAYS LATER , WHERE IT WENT TO BASTROP FORD , UNKNOWN AS TO WHAT RECALL THEY REPAIRED BUT IT RETURNED TO THE SHOP ABOUT LESS THAN 2 MONTHS LATER WITH ANOTHER RECALL ISSUE , I HAVE HAD THE SAME ISSUES SEVERAL TIMES , I NOW HAVE THE SAME ISSUES AGAIN AND HAVE SINCE NOVEMBER OF 2018 I WOULD LIKE TO RETURN TO MY HOME STATE AND OR BE ABLE TO GET A NEW CAR BUT BECAUSE THIS CAR HAS CONSUMED AND NEARLY DIMINISHED ALMOST EVERY PART OF MY LIVELYHOOD AND SELF WORTH , FINANCES, DEBT , ETC . I AM UNABLE TO EVEN OPERATE AS A NORMAL HUMAN. I NEED THIS ISSUE ADDRESSED BECAUSE THE CAR DEALERSHIPS REFUSE TO ADDRESS THE FEDERAL RECALLS AND OR BUYBACK TILL 2023. . THIS CAR LOSES GEAR, HAS CLUTCH AND TRANS ISSUES DESCRIBED THE SAME AS EVERYONE ELSE'S IN ALL FORUMS AND COMPLAINT SITE ACROSS THE WEB. BACKWARDS IN DRIVE STALLS AT LIGHTS LOSES GEAR WHILE DRIVING MAKES ROBOT SOUNDS ETC. I HAVE RUINED MY LIFE BY PURCHASING THIS VEHICLE AND WOULD LIKE TO GO BACK TO BEING PRODUCTIVE. I HAVE A MIRAGE OF HEALTH ISSUES SO THIS IS NOT EASY CONSIDERING I SHOULD BE IN CONTROL OF MY EVERYDAY LIFE BECAUSE I ORCHARD A VEHICLE TO DRIVE NOT SIT AND WATCH IT PARKED WHILE PAYING 400 A MONTH IN IT. I AM AT A LOSS FOR WORDS AND SOLUTIONS . I AM IN FIRE NEED OF SOMEONE WHO UNDERSTANDS FROM ALL ASPECTS . THANK YOU .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365448October 20, 2020
FUEL/PROPULSION SYSTEM
ON AUG. 25, 2020,WHILE DRIVING IN CITY TRAFFIC, CAR STALLED MULTIPLE TIMES, CIL CAME ON, CAR WOULD NOT DRIVE. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY FUEL PRESSURE SENOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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