Ford Fiesta Complaints

3,175 consumer complaints on file.

#10560473January 18, 2014
ENGINE, POWER TRAIN
AS I ACCELERATED, THE GEARS BEGAN MAKING A GRINDING NOISE. THIS CAUSE THE ENTIRE VEHICLE TO VIBRATE AND SHAKE UNCONTROLLABLY. THIS OCCURS 80% OF THE TIME WHEN I PRESS ON THE ACCELERATOR AND START ACCELERATING. ALSO, WHEN I TRY TO DRIVE THE VEHICLE AT SLOWER SPEEDS BETWEEN 30-45 MPH, THE GEARS GRIND CONSTANTLY AND THE VEHICLE WILL SOMETIMES VIBRATE UNCONTROLLABLY. WHEN I FIRST GOT THE VEHICLE, IT WAS VERY MINIMAL VIBRATION AND/OR GEAR GRINDING. I HAVE HAD THE VEHICLE ALMOST 2 YEARS NOW AND IT NOW HAS 40K MILES ON IT. THE GRINDING NOISE IS NOW VERY VERY LOUD AND THE VEHICLE SHAKES EVEN WORSE THAN BEFORE WHEN ACCELERATING. IF I HAD THE RATE THE VIBRATIONS/SHAKING OF THE VEHICLE OUT OF 10, I WOULD RATE IT A 9. WHEN I FIRST TOOK IT TO THE DEALER I BOUGHT IT FROM BACK IN APRIL 2012, I WAS TOLD THAT THIS WAS THE WAY THE VEHICLE DRIVES BECAUSE OF THE TYPE OF ENGINE/TRANSMISSION. I WAS TOLD THE VEHICLE HAS A MANUAL TRANSMISSION AND THE GEARS ARE SHIFTED BY A COMPUTER. SO, I TOOK THEIR STATEMENT AT FACE VALUE. NOW, AFTER OWNING THE VEHICLE FOR ALMOST 2 YEARS, I HAVE BEEN DOING A LOT OF RESEARCH AND FINDING THAT SEVERAL OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THIS, I BELIEVE, IS DEFINITELY A SAFETY ISSUE BECAUSE THE VEHICLE IS NOT PERFORMING PROPERLY AND IT VIBRATES SO STRONGLY THAT THE ENTIRE VEHICLE SHAKES AND IN MY OPINION, THIS COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560262January 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,426 AND THE CURRENT MILEAGE WAS 20,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559862January 14, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
DRIVING ON THE FREEWAY GOING NORMAL SPEEDS THE "TRANSMISSION FAILURE" MESSAGE POPPED UP ON MY DASH AND THE CAR STARTED VISCOUSLY JERKING. THE CAR HAD TROUBLE STOPPING AS IF THE BRAKES COULDN'T FUNCTION PROPERLY CAUSE THE TRANSMISSION WAS OUT. MY CAR WOULD FIERCELY JERK FORWARD WHEN I WAS COMING TO A STOP THAT I THEN NOTICED I HAD TO STOP FURTHER BACK THAN NORMAL IN FEAR OF THE CAR JERKING FORWARD TO HARD AND HITTING THE CAR IN FRONT OF ME. WHEN I FINALLY PARKED AND WAS READY TO GO TO A WELL LIT AREA THE CAR STARTED UP PERFECTLY NORMAL AND THE TRANSMISSION FAILURE MESSAGE WAS GONE. TOOK IT TO FORD AND THEY COULDN'T UNDERSTAND THE SEVERITY OF THE ISSUE DUE TO THE FACT THAT THE CAR BASICALLY "FIXED ITSELF." I THEN ASKED THEM IF IT IS GOING TO TAKE SOMEONE GETTING INTO AN ACCIDENT FOR THEM TO RECALL THE TRANSMISSION ON THIS CAR AND THEY ONLY TOLD ME "THERE'S NOTHING THEY CAN DO ABOUT IT". THEY SAW AN ISSUE AND TOLD ME IT WOULD BE APPROX. 3 THOUSAND DOLLARS TO FIX THE CAR IS ONLY 2 YEARS OLD. FORD ALSO TOLD ME THE CAR ISN'T SAFE FOR ME TO DRIVE ON THE ROAD. YET THEY DON'T SEE THAT AS A REASON TO NOT RECALL THE CARS TO GET IT FIXED SINCE I'M POSITIVE MY CAR ISN'T THE ONLY ONE THAT HAS DONE THIS. I GUESS MYSELF ALMOST GETTING INTO AND ACCIDENT AND CAUSING INJURY TO MYSELF AND OTHERS IS NOT A GOOD ENOUGH REASON FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559193January 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE CLUTCH WOULD NOT ENGAGED PROPERLY AND CAUSED THE VEHICLE TO STALL WHILE DRIVING 15 MPH. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CLUTCH REPLACED BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559262January 9, 2014
POWER TRAIN
WHEN DRIVING THE CAR, THE TRANSMISSION MAKES BAD NOISES WHEN IT IS SHIFTING. IT JERKS, GRINDS, AND SHIFTS ERRATICALLY. I HAVE TAKEN THE CAR TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT ALTHOUGH IT IS A REAL ISSUE, IT IS NORMAL. I HAVE BEEN TO FORD DEALERSHIPS AT LEAST THREE TIMES AND HAVE BEEN TOLD THAT IT IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559012January 8, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
HEATER BLOWER STOPPED WORKING IN EXTREME COLD CONDITIONS. VERY DANGEROUS BECAUSE OF ICING OF THE INTERIOR OF THE WINDSHIELD AS WELL AS A LACK OF WARMTH. FORD ACTUALLY HAS A TSB 13-11-17 ON THE PROBLEM, WHICH SHOULD BE MADE INTO A RECALL. I REPEAT THIS ISSUE CAN VERY WELL BE LIFE AND SAFETY ISSUE THREATENING IN EXTREME COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558739January 7, 2014
POWER TRAIN
CAR, JUMPS FORWARD WHEN ENGAGING FROM A STOP, AND LOUD NOISE HEARD ON DRIVER'S SIDE WHEN TURNING. CAR WOULD NOT START HAD TO TOW IT TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558776January 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT SHE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE ERRONEOUSLY ACCELERATED ONCE THE CONTACT RELEASED THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558452January 4, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A 2013 FORD FIESTA. WE BOUGHT IT NEW OFF THE LOT. A MONTH AFTER PURCHASE THE VEHICLE'S TRANSMISSION STARTED TO SPUTTER AND FAIL TO SHIFT INTO GEAR. SEVERAL TIMES IT WAS A LITTLE NERVE RACKING AND UNSAFE BECAUSE THE VEHICLE WOULD FAIL TO ACCELERATE IN A TIMELY MANNER. THIS IS A BIG PROBLEM WHEN YOU TRY TO MERGE WITH TRAFFIC OR PASS ANOTHER VEHICLE, OR EVEN TRAVEL THROUGH AN INTERSECTION. WE HAVE TAKEN THE VEHICLE TO FORD 4 DIFFERENT TIMES TO GET FIXED AND NOTHING SEEMS TO WORK, IT JUST GETS WORSE. NOW THE VEHICLE SHAKES WHEN THE TRANSMISSION TRIES TO SHIFT, MY WIFE HAD TO PULL OVER AND STOP ON THE FREEWAY BECAUSE THE VEHICLE WOULD NOT SHIFT INTO A GEAR. SHE ALMOST GOT HIT BY ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558376January 3, 2014
POWER TRAIN
MY CAR HAD SOME SUSPECTED ISSUES FROM THE BEGINNING (GRINDING NOISE WHEN SHIFTING THROUGH GEARS) BUT I ASSUMED IT WAS BECAUSE OF THE DUAL TRANSMISSION THE CAR DROVE LIKE A MANUAL. I HAD SOME ISSUES WITH SHUDDERING BUT I WAS ASSURED IT WAS BECAUSE OF THE WAY THAT THE TRANSMISSION IS. IN DECEMBER WHEN MY CAR WAS ABOUT 2 YEARS OLD AND I HAD ABOUT 32,000 MILES ON IT THE NOISE INTENSIFIED AND BECOME WORSE, IT WAS ALSO ACCOMPANIED BY THE CAR SHUDDERING ALMOST CONSTANTLY NAMELY AT LOW SPEEDS. I TOOK IT FOR AN OIL CHANGE, AND THE TECHNICIAN TOLD ME THAT SOMETHING SEEMED OFF WITH THE TRANSMISSION SO I MIGHT WANT TO HAVE A FORD DEALERSHIP LOOK AT IT SINCE IT WAS STILL UNDER WARRANTY. A COUPLE DAYS LATER I WAS ACCELERATING FROM A GREEN LIGHT AND MY CAR DID WHAT SEEMED LIKE A SEMI-STALL, THE CAR DIED FOR ABOUT 10-15 SECONDS BEFORE KICKING BACK ON. I TOOK IT TO THE DEALERSHIP, AND APPARENTLY SOME FORD FIESTA'S HAVE A DEFECT OF SOME SORT IN THE TRANSMISSION WHICH CAUSES THE CLUTCHES TO SLIP. THEY GAVE ME A FREE LOANER CAR, BUT I HAVE NO IDEA WHEN I WILL GET MY CAR BACK SINCE THE PARTS THAT ARE NEEDED ARE MASSIVELY BACKORDERED. I FEEL LIKE FORD OWNERS THAT MAY BE AFFECTED BY THE ISSUES WITH THE TRANSMISSION SHOULD BE NOTIFIED OF THIS POTENTIAL ISSUE. IT MAY NOT BE A HUGE SAFETY ISSUE NOW, BUT IF THOSE TRANSMISSIONS START GIVING OUT IT COULD BE. HOPEFULLY THERE WILL BE NO OTHER ISSUES WITH MY CAR ESPECIALLY AFTER IT IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558241January 2, 2014
POWER TRAIN
MY CAR'S TRANSMISSION IS LIKELY GOING OUT. WAS DRIVING UP MY DRIVEWAY AND WAS STUCK FOR 15 MINUTES WITH THE CAR HALF IN THE DRIVEWAY AND HALF ON STREET. TRIED REVERSE, FORWARD...BUT NOTHING. CAR HAS BEEN SITTING SINCE 12/20. I DID A VEHICLE HEALTH REPORT THRU MY SYNC AND IT CLAIMS EVERYTHING IS "GOOD" BUT YET THE ENGINE LIGHT IS ON! NO SURE WHERE TO TURN OR WHAT TO DO NEXT. EXTREMELY DISCOURAGED AND DISAPPOINTED. THOUGHT FORD FINALLY HAD THEIR ACT TOGETHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558035December 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557020December 23, 2013
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT SHE DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE SHUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556457December 18, 2013
POWER TRAIN
LOUD, CLUNKING NOISE AND FEEL WHILE BRAKING PULLING INTO PARKING SPOTS. IT FELT LIKE THE FRONT END WAS GOING TO FALL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556459December 18, 2013
POWER TRAIN
TWO PROBLEMS: 1) WHEN TRYING TO ACCELERATE GENTLY FROM A STOP (AS IN A 4-WAY STOP SITUATION) THE VEHICLE ENGAGES VIOLENTLY AND SURGES FORWARD. I HAVE TO REACT QUICKLY IN THIS SITUATION AND SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. 2) WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, THE CAR REVS (TRANSMISSION MAKES A LOT OF NOISE) BUT DOES NOT ACCELERATE. I HAVE HAD DANGEROUS SITUATIONS WHEN I COULD NOT ACCELERATE AND CARS WERE COMING UP ON ME QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556460December 18, 2013
POWER TRAIN
WHEN CHANGING LANES, WHICH REQUIRED ME TO ACCELERATE WHILE MERGING INTO FASTER-MOVING TRAFFIC, THE CAR'S TRANSMISSION MADE A LOT OF NOISE AND THE RPM'S WERE HIGH, BUT THE CAR DID NOT ACCELERATE (THIS OCCURRED TWICE IN ONE DAY). ONCOMING TRAFFIC CAME CLOSE TO HITTING ME, AND IT WAS FRIGHTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556462December 18, 2013
LATCHES/LOCKS/LINKAGES
I HAVE THE S PACKAGE, SO THE DOORS CAN ONLY BE LOCKED BY KEY OR BY THE INTERIOR POWER DOOR LOCK BUTTON. IF THE DOORS ARE LOCKED BY KEY (WHICH IS HOW I USUALLY LOCK MY CAR), AND THEN THE PASSENGER DOOR IS UNLOCKED FIRST, THE INTERIOR POWER DOOR LOCK BUTTON DOES NOT OPERATE. THIS IS A SAFETY PROBLEM IN NUMEROUS WAYS: I DISCOVERED THE PROBLEM WHEN MY TEENAGE DAUGHTER WANTED TO SIT IN THE CAR WHILE I DID GROCERY SHOPPING AND COULD NOT LOCK HERSELF IN THE CAR (WHICH IS A SAFETY RULE I REQUIRE). ANOTHER PROBLEM WOULD BE IF I NEEDED TO GET INTO THE CAR QUICKLY FROM THE NEAREST SIDE IF I FELT UNSAFE, AND THEN LOCK MYSELF IN WHILE CALLING 911--CAN'T DO IT IN THIS CAR. ASIDE FROM SAFETY, THIS IS A REAL INCONVENIENCE. WHEN I REPORTED THE PROBLEM TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR AND ASKED THEM TO FIX IT, THEY SAID THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND CALLED IT INTO THE FORD HOTLINE. AFTER CONSULTING WITH THE HOTLINE THEY TOLD ME THE CAR WAS DESIGNED THIS WAY, SO THERE WAS NOTHING TO FIX. THEY EVEN TRIED IT ON SEVERAL CARS IN THEIR LOT AND THEY ALL MALFUNCTIONED THE SAME WAY. I WAS NOT TOLD ABOUT THIS "DESIGN" FEATURE BEFORE I PURCHASED THE CAR--AND, BELIEVE ME, IT WOULD HAVE BEEN A DEAL-BREAKER--BUT FORD WILL NOT ADMIT THAT IT IS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556048December 14, 2013
POWER TRAIN
FORD HAS A PROBLEM WITH CVT TRANSMISSION. THE SEALS LEAK. THEY GIVE LIP SERVICE TO REPAIRS. I WENT MANY TIMES TO LAFAYETTE FORD. THEY REPLACED THE TRANSMISSION SEAL. THE TRANSMISSION STILL SLIPS. NOW THEY SAY IT IS THE CLUTCHES. FORD HAS THE PART, ON BACK ORDER. I HAVE ASKED, FOR A NEW TRANSMISSION. THE FORD AREA MANAGER SAID NO. THE THINK THERE NEEDS TO BE A RECALL OF THE CVT, ON 2012-2014 FOCUSES AND FIESTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555409December 10, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY BOYFRIEND WENT OUT TO START MY CAR UP AND WARM IT UP FOR ME... IT WOULD TURN OVER...THEN AFTER TRYING AGAIN IT STARTED. I WENT OUT TO GO TO WORK AND WENT TO BACK OUT OF THE DRIVE WAY AND MY CAR WOULD NOT GO IN REVERSE. I THEN PUT IT IN DRIVE AND MOVED UP A LITTLE AND THEN PROCEEDED TO BACK OUT AND THEN WHEN I WENT TO PUT IT IN DRIVE AGAIN IT WOULD GO ANY WHERE.IT WAS LIKE THE GEAR GO STUCK. I HAD TO HAVE MY BOYFRIEND PUSH MY CAR BACK INTO THE DRIVEWAY.I THEN CALLED JONES JUNCTION WHERE I PURCHASED THE CAR AND HAD IT TOWED INTO THEIR SHOP BECAUSE I HAD COVERAGE ON IT FOR REPAIR FOR THEM TO CALL ME AND SAY THERE IS NOTHING WRONG WITH MY CAR. I DID SOME RESEARCH MYSELF AND FOUND THAT THIS HAS BEEN AN ISSUE WITH THE 2011 FORD FIESTA TRANSMISSION ELECTRONIC CONTROLS . I'M FURIOUS THAT ANY DEALER WOULD INFORM ME THAT THERE IS NOTHING WRONG WITH THE CAR AND BECAUSE NO REPAIRS WERE BEING DONE I HAD A TOWING BILL OF 185.00. I WAS STUCK OUT IN THE MIDDLE OF THE ROAD ON A ICY DAY AND COULD HAVE BEEN EASILY HIT BY ANOTHER VEHICLE. THE GEARS LOCKED UP AND WOULD NOT GO IN DRIVE.I HOPE AND WISH THAT FORD WILL RESOLVE THIS MATTER ON THESE CARS BEFORE IT CAUSES A INJURY OR A SOMEONE'S LIFE. I WILL BE CONTACTING THE FORD DEALERSHIP THIS MORNING.THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555168December 7, 2013
POWER TRAIN
THE VEHICLE HAS SERIOUS TRANSMISSION ISSUES. IN LOW GEARS IT OFTEN LURCHES, SHAKES, AND STALL OUT AS IF IT'S GOING TO DROP THE GEAR. THERE IS A LOUD GRINDING/RATTLING SOUND WHEN THE CAR SHIFTS. IT FEELS VERY UNSAFE DRIVING IN STOP AND GO TRAFFIC OR IN CITY CONDITIONS. THE ISSUES WITH THE LURCHING GEARS AND DROPPED GEARS ALSO MAKE IT VERY DIFFICULT TO ACCELERATE QUICKLY. THIS MAKES MERGING ONTO A HIGHWAY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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