Ford Fiesta Complaints

3,175 consumer complaints on file.

#10582967April 15, 2014
POWER TRAIN, UNKNOWN OR OTHER
DRIVING TO WORK STOPPING AT A RED LIGHT, I SAW THE ENGINE LIGHT COME ON AND THE TRANSMISSION SELECTOR DISPLAY FLICKERING THROUGH THE GEARS. ON GREEN I TRIED TO GO BUT, EVEN THOUGH THE CAR WAS IN DRIVE, IT DID NOT GO BUT THE ENGINE REVVED. I WAITED FOR THE NEXT RED, TURNED THE CAR OFF AND ON, PUT IT IN DRIVE AND IT WENT. IT WAS PARKED ALL DAY. WHEN I STARTED IT UP AGAIN, THE ENGINE LIGHT WAS OFF, THINKING IT MIGHT HAVE ONLY BEEN A GLITCH. I DROVE HOME ONTO I-295 AT 65MPH SPEED AND ALL OF SUDDEN IT STARTED AGAIN, ENGINE LIGHT ON, TRANSMISSION SELECTOR GOING THROUGH ALL GEARS, AND I LOST POWER TO THE WHEEL. LUCKILY I COASTED TO AN OFF RAMP, BEFORE I WAS FLATTENED BY SEMITRACTORS. I TURNED THE ENGINE OFF AND ON, THE ENGINE LIGHT WENT OFF, AND THE CAR DROVE AGAIN. THIS HAPPENED 2 MORE TIMES BEFORE I FINALLY GOT IT TO THE DEALERSHIP. NOW I AM JUST WAITING TO HEAR FROM THEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578938April 10, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
I HAD JUST STARTED ACCELERATING AFTER STOPPING AT A STREET LIGHT. MY CAR BEGAN SHIFTING BACK AND FORTH AS I PRESSED ON THE ACCELERATOR. I NOTICED MY ENGINE WAS RUNNING BUT MY CAR WASN'T MOVING. IT SEEMED AS THOUGH THE POWER WAS THERE BUT IT WASN'T GOING TO THE WHEELS. MY CAR WAS STRUGGLING TO DO WHAT IT WAS SUPPOSED TO DO. MY CAR JUMPED AND SHIFTED BACK AND FORTH TRYING TO MOVE. FINALLY IT CAUGHT UP WITH THE PROBLEM AND MOVED A LITTLE. I WAS ABLE TO LET IT ROLL DOWNHILL FAR ENOUGH FOR ME TO GET OUT OF THE ROAD INTO SAFETY. LATER WHEN ON THE SIDE OF THE ROAD, I TURNED ON MY ENGINE AND IT WORKED. I PUT MY CAR INTO REVERSE AND MOVED IT BACK. WHEN I PUT MY CAR INTO DRIVE THE GEAR LEVER MOVED BUT THE GEAR DID NOT SHIFT INTO DRIVE. I PRESSED ON THE ACCELERATOR BUT MY CAR DIDN'T MOVE AT ALL. I DID HEAR THE ENGINE REVVING UP BUT THE CAR DIDN'T MOVE. I PUT MY CAR IN NEUTRAL AND WAS ABLE TO ROLL IT FORWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578296April 8, 2014
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 FORD FIESTA SE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH HANCOCK OPTIMA H426 TIRES, TIRE SIZE 195/50/16. THE DOT NUMBER WAS 5MJTPDLH613. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S TIRE SIDEWALL EXHIBITED A BULGE. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578357April 8, 2014
POWER TRAIN
I DRIVE A 2011 FORD FIESTA AND THE TRANSMISSION KEPT HESITATING WHEN I WAS CHANGING GEARS. I SAW A WHOLE LOT OF WEB SEARCHES FROM GOOGLE OF OTHER OWNER HAD THE SAME PROBLEM. THESE MODELS GOTTA BE ON RECALL IF THE TRANSMISSIONS ARE ALWAYS GOING TO BREAK. BUT THEY'RE NOT UNDER THE LIST FOR A TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578033April 7, 2014
POWER TRAIN
HI, I OWN A 2011 FORD FIESTA THAT GETS STUCK IN 4 INCHES OF SNOW AT BUSY INTERSECTIONS CAUSING A CRASH HAZARD. THE EARLY 2011 FORD FIESTAS WERE MADE WITH TRACTION CONTROL THAT YOU CAN NEVER SHUT OFF. YOU CAN'T GET POWER TO THE WHEELS AND YOU BLOCK THE INTERSECTION UNTIL MULTIPLE PEOPLE EXIT THEIR VEHICLES AND PUSH YOU OUT OF THE INTERSECTION. IT IS A DEFINITE SAFETY HAZARD. I CALLED FORD AND THEY TOLD ME TO CALL THE FORD DEALERSHIP WHERE I BOUGHT THE CAR. THE FORD DEALER TOLD ME THERE WAS NOTHING AVAILABLE TO HELP. I HAVE A CAR WITH ONLY 25,000 MILES ON IT THAT IS DANGEROUS TO DRIVE IN THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577280April 3, 2014
POWER TRAIN, ENGINE
I PURCHASED MY 2013 FORD FIESTA FROM A DEALERSHIP IN MAY OF 2013, IN OCTOBER OF 2013, MY NOT EVEN 6 MONTH OLD CAR, STARTED TO MAKE GRINDING AND CRUNCHING NOISES IN THE ENGINE AND THE TRANSMISSION WAS SLIPPING. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY REPLACED THE TRANSMISSION AND AFTER 8 WEEKS, I PICKED IT UP. THE NOISES WERE GONE, BUT QUICKLY CAME BACK A COUPLE MONTHS LATER, I KEPT GETTING TOLD IT WAS NORMAL, BUT IT HAS GOTTEN WORSE. I AM TRYING TO WORK WITH MY DEALERSHIP NOW TO QUICKLY GET THIS RESOLVED. I AM ALSO ONLY GETTING 25 MPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575250March 27, 2014
POWER TRAIN:CLUTCH ASSEMBLY
I PURCHASED MY 2013 FIESTA NEW OFF THE CAR LOT. IT WAS THE BIGGEST MISTAKE EVER. IT HAS BEEN IN THE REPAIR SHOP TWICE FOR CLUTCH REPLACEMENTS. I WAS IN AN ACCIDENT THE LAST TIME BECAUSE IT HESITATED AND THEN TOOK OFF AND RAN IN TO THE CAR IN FRONT OF ME. FORD DIDN'T CARE ABOUT THE ACCIDENT. I HAD TO ARGUE WITH THEM TO GET A CAR TO DRIVE WHILE THEY FIXED MY CAR YET AGAIN. IT HAS AGAIN STARTED HESITATING AND THEN EXCELLING QUICKLY AND I DON'T KNOW WHAT TO DO ANYMORE. I BOUGHT A NEW CAR FOR RELIABILITY AND THIS IS FAR FROM RELIABLE. IT IS VERY VERY LOUD ALSO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574333March 24, 2014
POWER TRAIN
BOUGHT MY FIESTA NEW OFF OF THE LOT IN 2013. TRANSMISSION HAS ALWAYS BEEN LOUD. CALLED SERVICE CENTER TO REPORT AND WAS TOLD THAT WAS NORMAL FOR THE TYPE OF TRANSMISSION I HAD. STARTING AT ABOUT 15000 MILES, CAR STARTED TO HESITATE WHEN TRYING TO GO INTO 1ST GEAR. ALSO CAR SPUTTERS IF TRYING TO PICK UP SPEED FOR PASSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574433March 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE SPEED SUDDENLY DECELERATED AND WOULD NOT RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED. THE TRANSMISSION COMPUTER WAS REPROGRAMMED AND NO FURTHER INFORMATION WAS PROVIDED TO THE CONTACT REGARDING THE REPAIR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE THE DEFECT AFTER TEH REPAIRS. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574537March 24, 2014
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO NAVIGATION SYSTEM DEFECT. *SMD THE CONSUMER STATED WHEN THE VEHICLE WAS IN MOTION, THE COMMANDS AND INFORMATION COULD NOT BE ENTERED INTO THE SYSTEM USING THE TOUCH SCREEN. THE SYSTEM WAS DESIGNED SO THAT ORAL COMMANDS OR INSTRUCTIONS COULD BE MADE. HOWEVER, THE SYSTEM DID NOT UNDERSTAND ORAL DESTINATIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574149March 22, 2014
POWER TRAIN
VEHICLE SHUDDERING AND GRINDING NOISE WHEN ACCELERATING FROM A STOP. MAKES IT VERY DIFFICULT TO GAUGE ACCELERATION RATE. THIS IS A REAL AND DOCUMENTED SAFETY CONCERN NATIONWIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573725March 20, 2014
POWER TRAIN
IN JANUARY 2014 I WAS UNABLE TO ACCELERATE PAST 55 MPH. THE SEEMED THE CAR WOULD GO INTO NEUTRAL. THE ENGINE WOULD REV BUT WOULDN'T SHIFT INTO GEAR. I WOULD HAVE TO COAST TO THE SIGN OF THE ROAD, PUT IT INTO PARK, AND THEN START AGAIN. THE DEALERSHIP REPLACED A MODULE AND RESET THE COMPUTER, BUT IT HAPPENED AGAIN ABOUT 5 MILES FROM THE DEALERSHIP. THE COMPUTER WAS RESET AGAIN. THE SAME THING HAPPENED 2 WEEKS LATER, BUT THIS TIME I COULDN'T GET IT INTO GEAR. IT WAS TOWED TO THE DEALERSHIP. APPROX. 2 WEEKS LATER THE VEHICLE SOUNDED LIKE AN AIR HORN WAS GOING OFF WHEN I TRIED TO ACCELERATE. THE DEALERSHIP PULLED THE TRANSMISSION AND SAID A MAJOR PART OF THE TRANSMISSION HAD BROKEN AND IT WAS MORE COST EFFECTIVE TO REPLACE THE ENGINE. THAT WAS 3 WEEKS AGO. THE DEALERSHIP IS WAITING FOR THE NEW TRANSMISSION FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572998March 17, 2014
AIR BAGS, SERVICE BRAKES
WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572520March 15, 2014
AIR BAGS, STRUCTURE:BODY, EXTERIOR LIGHTING
WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10568631March 11, 2014
POWER TRAIN
WHILE DRIVING AT NORMAL SPEEDS RANGING FROM <25 MPH TO HIGHWAY SPEED (65 MPH), GRINDING AND RATTLING SOUNDS MAY BE HEARD FROM THE 2011 FORD FIESTA DUAL CLUTCH AUTOMATIC TRANSMISSION. THIS BEHAVIOR HAS CONTINUED WITH NO SOLUTION SINCE THE MIDDLE OF 2013. ACCOMPANYING THESE NOISES IS LIGHT VIBRATION WHILE DRIVING AND INSTANCES OF TRANSMISSION SLIPPAGE UNDER ACCELERATION LEADING TO DELAYED ACCELERATION IN INSTANCES WHERE POWER IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568040March 9, 2014
POWER TRAIN
FROM A STOP POSITION AT STOP SIGN, STOP LIGHT, ETC. WHEN PRESSING ON THE GAS PEDAL TO ACCELERATE THE CAR SHUDDERS HARD AND SHAKES THEN IT CATCHES AND SPEEDS UP. I BOUGHT IT USED WITH 24000 MILES ON IT. REALLY UPSETTING WHEN TRYING TO CROSS TRAFFIC AND IT STARTS TO STALL AND SHUDDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567989March 8, 2014
ENGINE, VEHICLE SPEED CONTROL
WHILE COMING TO A STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING. HAD NO RESPONSE FROM ACCELERATOR PEDDLE. WOULD NOT GO. WAS ABLE TO ROLL INTO A PARKING LOT. AFTER SHUTTING OFF VEHICLE AND RESTARTING IT RAN FINE. CONTINUED 1-2 MILES AND CONDITION OCCURRED AGAIN. HAD TO RESTART IN THE ROAD TO CONTINUE HOME. RAN FINE TO WORK AND BACK THE NEXT DAY. THEN, ON HIGHWAY WHILE GOING 65-70 STARTED TO LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDDLE. CAME TO A ROLLING STOP UNABLE TO GO. LUCKILY WAS ABLE TO COAST TO SHOULDER WITHOUT GETTING HIT . TOOK IT TO A DEALERSHIP TO LEARN THAT A THROTTLE BODY IS NEEDED AT A COST OF $1000.00. THIS IS NOW SITTING IN THE DRIVE AS WE CANT AFFORD THE $1000.00. BIG SAFETY ISSUE AS UNABLE TO ACCELERATE AND GET OFF OF ROAD AT UNEXPECTED TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567748March 7, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, POWER TRAIN
ENGINE MIL TURNED ON AFTER CAR WAS STARTED, DRIVING WAS FINE AT SPEEDS UNDER 45MPH. ONCE OVER 45MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE ENGINE CODE INDICATED THAT IT WAS THE NATURAL VACUUM LEAK DETECTION (NVLD) SERVICE KIT, THAT HAD FAILED OR A FUSE IN THE FUSE BOX. THE VEHICLE WAS TURNED INTO A DEALERSHIP AND THE PART REPLACED, THE ENGINE MIL TURNED BACK ON BEFORE I CLAIMED THE VEHICLE AND HAS BEEN SITTING WITH THE DEALER FOR 4 DAYS, AS THEY HAVE NO IDEA HOW TO FIX THE CAR. THIS SENSOR FAILING IS A KNOWN ISSUE ON THIS VEHICLE AS THERE IS A TECHNICAL SERVICE BULLETIN DATED FEB 13, 2013, THIS REPLACED A PREVIOUS BULLETIN DATED MAY 21, 2011. THIS SENSOR FAILING IS DANGEROUS AND HAS BEEN AN ISSUE SINCE 2011. AND IT SEEMS THAT THERE IS NO REAL FIX, AT LEAST WITH MY VEHICLE. THE WORDING IN THE TSB STATES "SOME 2011 FIESTA VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) U029F SET IN THE POWERTRAIN CONTROL MODULE (PCM) AND/OR A NO CRANK CONDITION WITH NO COMMUNICATION WITH THE PCM." THIS LEADS ME TO BELIEVE THAT THE ENGINE COULD FAIL AT ANYTIME WITH THIS CODE, CREATING A HAZARDOUS CONDITION ESPECIALLY IF TRAVELING ON THE FREEWAY WHEN THE MIL COMES ON AND THE PART FAILS. THIS IS A WIDE SPREAD ISSUE BASED ON THE ABUNDANCE OF FORUMS AND INTERNET POSTS DISCUSSING THIS EXACT ENGINE CODE, AND THE VARIOUS SYMPTOMS ASSOCIATED WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567732March 6, 2014
VEHICLE SPEED CONTROL
VEHICLE HAD A ROUGH IDOL AND STALLING AT SLOW SPEEDS. TOOK INTO DEALERSHIP, CLEANED AIRFLOW SENSOR AND CHANGED AN AFTERMARKET K&N FILTER (THOUGHT IT WAS OIL FROM FILTER ONTO SENSOR). VEHICLE DID NOT IMPROVE, ACTUALLY WORSENED TO A POINT THAT STALLS UPON DECELERATION. TOOK BACK TO DEALERSHIP, DIAGNOSED THROTTLE BODY NEEDS TO BE REPLACED. DID NOT REPLACE, STALL WORSENED AND RPM STICK AT HIGHER RPM ON TWO OCCASIONS. CAR PARKED UNTIL SOLUTION CAN BE FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567662March 6, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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