Ford Fiesta Complaints

3,175 consumer complaints on file.

#10567271March 4, 2014
POWER TRAIN
FROM THE STOPPED POSITION, THE WHOLE FRONT END OF THE CAR SHUDDERS AS YOU BEGIN TO PRESS THE ACCELERATOR. WE TOOK THE CAR TO A FORD DEALER, THEY (KOONS, SILVER SPRING) UPDATED THE SOFTWARE AND TOLD US IT WOULD TAKE 1K TO 1500 MILES FOR THE PROBLEM TO STOP BECAUSE WE HAVE 3 FAMILY MEMBERS THAT DRIVE THIS CAR AND IT HAS A DRIVER STYLE MEMORY.. THE SHUDDERING ALSO CAUSES THE CAR TO LURCH AND PAUSE IF YOU HAVE TO MERGE FROM A STOPPED POSITION TO 40 OR ABOVE MPH. A PROBLEM ONLY A VERY EXPERIENCED DRIVER CAN ADJUST FOR. THIS PROBLEM IS DANGEROUS TO ALL ON THE ROAD. I WANT A RESPONSE FROM FORD OR A POSSIBLE RECALL. MANY BLOGS ALREADY ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567063March 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568405February 27, 2014
POWER TRAIN
I PULLED INTO A PARKING SPACE, IMMEDIATELY PUT THE CAR IN REVERSE, STILL HAD MY FOOT ON THE BRAKE, STARTED TO MOVE MY FOOT TO STEP ON THE GAS AND THE CAR LURCHED FORWARD. THE LURCH WAS STRONG ENOUGH TO GO OVER A SPEED BUMP. I WAS ABLE TO STOP THE CAR (IT HAD GONE APPROXIMATELY 10 FEET). I PUT THE CAR INTO DRIVE AND WAS ABLE TO DRIVE FORWARD OUT OF THE AREA. IT STARTED TO DO THE SAME THING AGAIN YESTERDAY BUT I WAS PREPARED FOR IT AND SLAMMED DOWN ON THE BRAKE STOPPING IT. REVERSE IS A LONG WAY FROM DRIVE SO I AM NOT SURE WHAT IS HAPPENING. I HAD THE CAR INTO THE DEALER WHERE I BOUGHT THE CAR EARLIER BECAUSE OF THE LOUD GRINDING NOISE COMING FROM THE FRONT LEFT SIDE, FIRST THEY TOLD ME IT WAS A CABLE THEN THEY TOLD ME IT WAS THE TRANSMISSION AND NOTHING TO WORRY ABOUT, THAT THE NOISE WAS NORMAL. ALSO THE CAR ROLLS BACK ON EVEN THE SLIGHTEST INCLINE AND YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE OR YOU WILL HIT THE CAR BEHIND YOU. THE TRANSMISSION DOES NOT SEEM TO BE OPERATING CORRECTLY, SLIPPING OR SOMETHING. I NOW HAVE A NOTE IN THE CAR AND WHENEVER I PUT IT INTO REVERSE I AM MONITORING IT BECAUSE I WOULD LIKE TO KNOW EXACTLY WHAT IS HAPPENING AND AT WHAT POINT. IT HAPPENED SO QUICKLY THE FIRST TIME THAT I WAS MORE IN SHOCK THAN ANYTHING ELSE AND JUST RELIEVED THAT I WAS ABLE TO STOP IT AND THAT IT CAUSED NO DAMAGE TO ANYONE OR ANYTHING, EVEN THE CAR ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566071February 26, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
CLOSED DOOR AND DOOR BOUNCED BACK. LOCKING MECHANISM HAS BROKEN TWICE ON TWO DIFFERENT OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565284February 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE HESITATED AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565210February 20, 2014
POWER TRAIN, TRACTION CONTROL SYSTEM
WITH 1" OF SNOW ON THE GROUND THE VEHICLE STOPPED. THE ADVANCE-TRAC CONTROL SHUT DOWN THE ENGINE JUST BECAUSE THE WHEELS STARTED TO SPIN. THIS CAUSED A LARGE TRAFFIC TIE UP AND A SNOW PLOW HAD TO HELP GET THE CAR ROLLING AGAIN. THERE IS NO WAY TO DISABLE THIS TRACTION CONTROL LIKE IN OTHER FORD AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564883February 18, 2014
POWER TRAIN, ENGINE
AFTER 6 MONTHS I STARTED HAVING VIBRATION/ TRANSMISSION SLIPPAGE ISSUES. I TOOK IT BACK TO THE DEALER AND THEY FIX THE TRANSMISSION FLUID LEAK. SIX MONTHS LATER THE PROBLEM PERSISTS. THE CAR WAS REPAIR 3 TIMES FOR THE SAME DEFECT. NOW IS 20,120 MILES STILL HAVE THE SAME PROBLEM, AND THE DEALERSHIP WHERE I BOUGHT IT DON'T WANT TO REPAIR IT ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564436February 15, 2014
POWER TRAIN, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL ON MY 2011 FIESTA IS A DEATH TRAP. THERE IS NO OPTION ON MY SPECIFIC CAR TO DISABLE THE SYSTEM. IN MILD SNOW OR SLUSH, THE VEHICLE LOSES ALL POWER TO THE WHEELS AS SOON AS TCS ENGAGES. I GOT STUCK AT THE BOTTOM OF MY DRIVEWAY. TODAY, 2/14/14 I WAS NEARLY KILLED WHEN THE CAR GOT STUCK IN 4" OF SNOW & WAS PARTIALLY IN THE LANE OF A BUSY ROADWAY (I WAS ATTEMPTING TO TURN INTO THE PARKING LOT TO MY PLACE OF EMPLOYMENT). MY FIANCE' & OUR 8 YR OLD SON (WHO IS A FACTOR 9 HEMOPHILIAC) WERE SCREAMING AND SCARED TO DEATH AS THE CAR WAS HELPLESS TO MOVE AWAY FROM ONCOMING TRAFFIC. THIS IS AN ISSUE THAT LATER YEAR 2011, 2012, & 2013 MODELS HAVE THE OPTION TO TURN OFF THIS FUNCTION HOWEVER THERE IS NO WAY TO ADD THIS FEATURE TO MY CAR. IF I OR MY FAMILY ARE INJURED DUE TO THIS ISSUE I WILL SUE FORD & NHTSA FOR ALLOWING THIS VEHICLE TO BE SOLD WITH THIS KIND OF SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563977February 12, 2014
POWER TRAIN
TOOK MY CAR IN BEGINNING OF FEB 2014 THAT IS WHEN THEY WOULD HAVE A CAR FOR ME. THEY ENDED UP REPLACING THE CLUTCH IN TRANSMISSION.. DAYS LATER IT STARTED MAKING THE GRINDING RUBBING NOISE ON MY WAY TO RICH'S AUTO FOR THEM TO CHECK MY CAR. THEY TEST DROVE MY CAR DEFINITELY MAKING NOISE AS CAR IS SHIFTING, I LEFT THERE WENT TO THE STORE THE NOISE WAS SO LOUD THAT I FELT LUCKY TO GET HOME. FORD CO SERVICE REP FOR MY AREA MAKES AN APPT FOR A WEEK LATER. BARELY HEARD THE NOISE ON MY WAY THERE BUT THE CAR NOW HESITATES TO ACCELERATE WHILE DRIVING TO PASS SLOWER CARS. GOT TO 6-8 RPMS AND ADVANCE 1 MPH IN 5-10 SEC. THE DEALERSHIP SERVICE DEPT. COULD FIND ANYTHING WRONG EVERYTHING IS WITHIN THE LIMITS BY FORD STANDARD. I DO NOT FEEL SAFE DRIVING MY CAR AND HAVE REQUESTED A RETURN. THE WORSE MISTAKE I MADE WAS PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564139February 12, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
BOUGHT A 2013 FORD FIESTA BRAND NEW AND I HAVE HAD NOTHING BUT ISSUES WITH IT. IT FEELS LIKE SOMETHING IS GETTING CAUGHT WHEN I TRY TO ACCELERATE AND THEN WHEN IT DOES ACCELERATE IT JERKS, AND GRINDS AND ALL SORTS OF OTHER NOISES. WHEN I AM IN STOP-GO TRAFFIC IT FEELS LIKE IT IS BOUNCING UP AND DOWN AND AT POINTS I AM BEING JERKED IN MY SEAT ALONG WITH THE CAR. GOING UP A HILL IS THE WORST OF ALL BECAUSE IT MAKES NOISES AND SOUNDS/FEELS LIKE IT IS GOING TO STALL- SOMETIMES JUST TRYING TO GET UP A HILL FEELS LIKE I AM TRYING TO DRIVE THROUGH THICK MUD. I HAVE TAKEN IT BACK TO FORD SEVERAL TIMES AND THEY TELL ME IT IS NOTHING. ONE TIME THE LADY WHO WAS SCHEDULING THE APPOINTMENT TOLD ME THAT HER CAR DOES IT BUT IT IS NORMAL AND SOMETHING THAT YOU HAVE TO GET USED TO BECAUSE OF THE TRANSMISSION. WHEN I GET MY SHEET BACK AFTER I HAVE HAD IT IN THE SHOP THEY BARELY AND VAGUELY ACKNOWLEDGE HOW THEY CHECKED THE PROBLEM AND STATE THEY COULDN'T FIND ANYTHING. THERE IS NO WAY THAT IT IS NORMAL TO BE APPREHENSIVE WHEN DRIVING YOUR BRAND NEW CAR BECAUSE YOU ARE NOT SURE THAT YOU ARE GOING TO BE ABLE TO ACCELERATE IN TIME TO PULL OUT INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563310February 6, 2014
POWER TRAIN
THE TRANSMISSION MAKES ALL KIND OF NOISES, JERKS, BOGS DOWN, AND HAS EVEN ALMOST STALLED GOING UP A HILL I'VE TAKEN IT TO FORD AND THEY SAID ITS "NORMAL". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562840February 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE THE VEHICLE WAS PARKED WHEN THE RPMS INCREASED AND IT BEGAN TO ROLL BACKWARDS. THE DRIVER HAD TO JUMP INTO THE VEHICLE AND APPLY THE BRAKES IN ORDER TO STOP THE VEHICLE FROM MOVING; HOWEVER, THE VEHICLE CRASHED INTO A PORCH POST. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562453February 1, 2014
ENGINE, TRACTION CONTROL SYSTEM
TRACTION CONTROL SYSTEM IN HEAVY SNOW SLOWS CAR TO A CRAWL WHILE ENTERING AN INTERSECTION NEARLY CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. IN EARLY 2011 FIESTA, THERE IS NO WAY TO TURN OFF THE TRACTION CONTROL SYSTEM IN ORDER TO MAINTAIN MOMENTUM TO GET THROUGH HEAVY SNOW WHICH CREATES A DANGEROUS SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562342January 31, 2014
POWER TRAIN
IN PARKING LOT, STARTED CAR, PLACED CAR IN DRIVE AND NOTHING HAPPENED, ACCELERATED AND COULDN'T GO ANYWHERE. TURNED OFF CAR AND STARTED AGAIN, AGAIN SAME THING HAPPENED. TURNED OFF CAR AGAIN AND RESTARTED, FINALLY CAR WAS ABLE TO GO INTO DRIVE AND ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562343January 31, 2014
POWER TRAIN
IN PARKING LOT, TURNED CAR ON AND INTO REVERSE, CAR WOULD NOT GO ANYWHERE, TRIED DRIVE AND COULDN'T GO ANYWHERE EVEN WITH INCREASED ACCELERATION. TURNED OFF CAR AND BACK ON AGAIN, AGAIN SAME TYPE OF THINGS HAPPENED. TOOK ME 4 TIMES TO TURN OFF CAR AND BACK ON AGAIN BEFORE I WAS ABLE TO GO INTO REVERSE TO GET OUT OF THE PARKING SPOT. MY "SYNC" DIDN'T SAY ANYTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561843January 28, 2014
POWER TRAIN
WITHIN A FEW MONTHS OF DRIVING THIS CAR THAT WE PURCHASED BRAND NEW, IT STARTED SHIFTING ROUGHLY. IT WOULD FEEL LIKE IT WAS GOING TO STALL OUT WHENEVER WE MADE A LEFT TURN FROM A STOP, AND IT WOULD STUTTER AND JERK WHEN SWITCHING BETWEEN THE LOWER GEARS. EVERYONE WHO RODE WITH US OR DROVE THIS CAR ASKED WHAT WAS WRONG WITH IT. I BROUGHT IT TO THE DEALERSHIP AT LEAST 3 TIMES, AND EVERY TIME I BROUGHT IT THEY SAID THEY CHECKED IT OVER AND IT WAS FINE (AT FIRST, IT WAS "LEARNING" HOW WE DRIVE, THEN WE WERE "DRIVING IT WRONG" AND NEEDED TO REALLY "PUNCH IT" STARTING FROM A STOP). GAS MILEAGE WAS TERRIBLE TOO, AS WE WERE SLAMMING THE GAS TRYING TO KEEP THE CAR FROM STALLING. I BROUGHT IT TO MY INDEPENDENT MECHANIC WHO SAID THERE WAS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION, BROUGHT IT TO THE DEALERSHIP WE BOUGHT IT FROM AGAIN, AND THEY AGAIN SAID THERE WAS NO PROBLEM AND WE WERE DRIVING IT WRONG. JUST GOT IT BACK FROM ANOTHER DEALERSHIP WHO IMMEDIATELY SAID THERE WAS A PROBLEM AND REPLACED THE CLUTCH. THEY SAID THAT THE SEALS AROUND THE CLUTCH HAVE BEEN REDESIGNED, AND THAT WAS THE ISSUE, AND WE SHOULD NOT HAVE THE ISSUE AGAIN. I HOPE THAT IS THE CASE, BUT WISH WE HAD NEVER BOUGHT THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561890January 28, 2014
ENGINE, SUSPENSION, VEHICLE SPEED CONTROL
I BOUGHT A NEW 2013 FORD FIESTA IN NOVEMBER OF 2012. I HAVE HAD NOTHING BUT PROBLEMS SINCE. IT HAS BEEN IN THE SHOP MORE THAN 3 TIMES, ONCE WAS A BROKEN CATALYTIC CONVERTER, THE OTHER TIME WAS A SOAKED CLUTCH, AND ANOTHER TIME WAS TO GET RECALIBRATED. THIS CAR HAS ACCELERATION ISSUES AND ALMOST CAUSES MANY ACCIDENTS FOR ME, IT IS SHAKY AND BUMPYS, AND JUMPY. EVERYTIME I TAKE IT IN THERE IS SOMETHING WRONG WITH AND THEY ADVISED ME ITS NOT NORMAL FOR NEW CARS, WHEN I READ THE REVIEWS EVERYONE HAS THE SAME ISSUES. THERE IS ALSO A ROLL BACK WHEN YOU STOP AND PRESS THE GAS TO GO, I HAVE ALMOST HIT MULTIPLE CARS IN FRONT OF ME BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561440January 25, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
DRIVING IN TRAFFIC NORMAL SPEED ABOUT 40-45 MPH, VEHICLE STOPPED ACCELERATING COMPLETELY. NORMAL COMMUTE & ALMOST GOT REAR ENDED SINCE THE CAR STARTED TO DECELERATE QUICKLY. ONCE WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WE TRIED SWITCHING THE GEARS AND RESTARTING THE CAR. AFTER THIS, THE CAR WOULD NOT RESTART AT ALL. TAKEN THE CAR TO FORD MULTIPLE TIMES AND THEY HAVE RAN ALL SORTS OF DIAGNOSTICS AND WE FIND OURSELVES AT THE DEALERSHIP AT LEAST EVERY 2-3 MONTHS WITH ISSUES. FORD CORPORATE DID NOTHING BUT PROVIDE EXTENDED WARRANTY. WHAT WOULD THEY HAVE DONE IF WE WERE ACTUALLY REAR ENDED & SEVERELY HURT BECAUSE OF THE FAULTY CAR? UNFORTUNATELY AN EXTENDED WARRANTY DOES NOT CORRECT HE PROBLEM & THIS VEHICLE IS STILL JEOPARDIZING MY FAMILY'S SAFETY AND WE'LL BEING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561244January 23, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. IN ADDITION, A CLICKING AND GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE CLUTCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560472January 18, 2014
POWER TRAIN, ENGINE
TOOK VEHICLE IN FOR OIL CHANGE AROUND 30K MILES, TECH CALLED ME BACK TO SHOW ME OIL LEAK. FURTHER INVESTIGATION FOUND OIL LEAKING FROM HEAD GASKET AND CRANK SHAFT CAPS. EVERYTHING REPLACED UNDER WARRANTY. 10K-15K MILES LATER SAME ISSUE HAPPENS AGAIN. EVERYTHING FIXED UNDER WARRANTY AGAIN. FEW THOUSAND MILES LATER MY WIFE BACKS OUT OF DRIVEWAY AND THERE IS A PUDDLE OF OIL UNDER THE CAR AGAIN. I GOT RID OF THE CAR BEFORE FAILURE AGAIN AND WARRANTY IS EXPIRED. CAR ALWAYS HANDLED WELL, GREAT GAS MILEAGE. TERRIBLE ACCELERATION AND QUIRKY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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