Ford Fiesta Complaints

3,175 consumer complaints on file.

#10716645May 15, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715799May 11, 2015
ENGINE, POWER TRAIN
EVER SINCE I BOUGHT THIS CAR BACK IN JULY OF 2013 IT HAS HAD TRANSMISSION ISSUES. IT FAILS TO ACCELERATE QUICKLY, INSTEAD JUST GRINDS GEARS AND VIOLENTLY SHAKES. FORD SUPPOSEDLY "FIXED" THIS 6 MONTHS AGO, WITH THE END RESULT BEING ACTUALLY WORSE. I WAS TOLD IT NEEDED ANOTHER PART (CLUTCH) AND HAVE BEEN WAITING 6 WEEKS FOR IT, WHICH IS HOW LONG THEY SAID IT WOULD BE. I JUST CALLED AND THEY SAID THIS IS SUCH A BIG ISSUE THAT THERE WERE 35,000 OF THESE PARTS ON BACK ORDER AND IT WOULD BE ANOTHER 12 WEEKS AT LEAST UNTIL THIS ISSUE IS FIXED. THIS IS A HUGE SAFETY CONCERN! I HAVE 2 LITTLE CHILDREN AND IF A CAR WERE TO SWERVE INTO MY LANE I WOULD NOT BE ABLE TO ACCELERATE OUT OF THE WAY. I TOLD THIS TO FORD AND WHAT THEY SAID IS THAT "THIS HASN'T HAPPENED YET" WHICH AFTER READING REPORTS ONLINE, I CAN TELL IS UNTRUE. THOUSANDS AND THOUSANDS OF COMPLAINTS HAVE BEEN FILED FOR OVER 4 YEARS. THEY DIDN'T OFFER ANY OTHER ASSISTANCE, EXCEPT TO TELL ME THAT MAYBE I SHOULD JUST TRADE IT BACK IN. I DON'T UNDERSTAND HOW THIS ISSUE HASN'T BEEN ADDRESSED YET. AND IT IS SHOCKING TO SEE HOW LITTLE FORD CARES FOR THE SAFETY OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714948May 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXCESSIVELY SHUTTERED AND SHOOK WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714696May 5, 2015
STRUCTURE:BODY:DOOR
UPON CLOSING REAR PASSENGER DOOR, THE DOOR LATCH BROKE AND WOULD NOT ALLOW THE DOOR TO SHUT OR THE VEHICLE TO BE SECURE. THIS OCCURRED AWAY FROM HOME AND WAS PROBLEMATIC IN THAT THE VEHICLE COULD NOT BE SECURED, LOCKED OR SHUT. WE HAD TO STRAP THE DOOR SHUT UNTIL WE COULD OBTAIN REPAIR, WHICH COST AROUND $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714701May 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ACCELERATING AFTER BEING AT A STOP, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714417May 4, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY WHEN THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714481May 4, 2015
POWER TRAIN
WHEN STARTING TO ACCELERATE THE CAR WILL BEGIN TO SHUTTER AND ACT LIKE IT WANTS TO DIE AND THEN IT WILL STOP AND CONTINUE TO SHIFT AND ACCELERATE WITHOUT A PROBLEM. THIS IS AN ONGOING PROBLEM BETWEEN SPEEDS OF 10-25 MILES PER HR. THE MOST TIME IT WILL PERFORM THESE PROBLEMS IS WHEN THE CAR HAS BEEN DRIVEN OVER AN HOUR OR IN HOT N HUMID TEMPERATURES. THE SHUTTERING AND ATTEMPTING TO DIE IS GETTING WORSE. WHEN EXAMINED BY FORD DEALERSHIP THEY DISCOVER NO PROBLEM AND SUGGESTED I LIVE WITH THE PROBLEM OR BETTER YET BABY THE CAR. IDID NOT PAY $26000 TO BABY A CAR THAT HAS A BAD TRANSMISSION. UNLESS A RELIABLE SUGGESTION IS GIVEN ME ON HOW FORD WILL FIX THE CAR I WILL CONSULT AN ATTORNEY IN THE NEAR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714005May 1, 2015
SERVICE BRAKES
BRAKE ROTORS HAVE RUSTED TO THE POINT OF GRINDING DURING NORMAL DRIVING. FORD REFUSES TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714026May 1, 2015
AIR BAGS
AIR BAG DID NOT DEPLOY. CAR TOTAL. OTHER DRIVER PARK ALONG FREE WAY. PULLS OUT IN FORNT OF ON COMING CAR. FORD FIESTA AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714066May 1, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED WITHOUT WARNING AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE LATCH AND THE FAILURE RECURRED ON ANOTHER DOOR. THE CONTACT STATED THAT MONTHS LATER, UPON MOVEMENT NEAR THE DOOR, THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE AUTHORIZED DEALER TO REPLACE A SECOND LATCH. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714131May 1, 2015
POWER TRAIN
TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713639April 29, 2015
STRUCTURE:BODY
THE CAR WAS PARKED IN MY DRIVEWAY AND AFTER LOADING MY CHILD INTO HIS CAR SEAT IN THE BACK SEAT OF THE VEHICLE I ATTEMPTED TO CLOSE THE DOOR AND IT WOULDN'T STAY CLOSED. THE LATCH WOULDN'T STAY CLOSED SO I TRIED TO CLOSE IT AGAIN SLOWLY, THEN FIRMER AND STILL IT WOULDN'T CLOSE. THE DOOR WOULD POP BACK OUT. I CAN PUSH IT CLOSED ENOUGH THAT THE INTERIOR LIGHTS WILL STAY OFF BUT IT WILL OPEN IF I CLOSE ANY OTHER DOORS OR TRY TO DRIVE AWAY. THE LATCH ON THE DOOR DOES NOT STAY ENGAGED ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713686April 29, 2015
STRUCTURE:BODY
PASSENGER DOOR LATCH DOES NOT SECURE THE DOOR AFTER CLOSURE. AFTER PASSENGER ENTERED THE VEHICLE AND CLOSED THE DOOR, IT IMMEDIATELY BOUNCED OPEN AGAIN. THE LATCH IS NO LONGER OPERATIVE AND DOES NOT HOLD THE DOOR IN PLACE. FORD HAVE ISSUED A RECALL ON MODELS 2012 TO 2014 FOR EXACTLY THE SAME PROBLEM BUT WE HAVE THE SAME ISSUE ON 2011 VEHICLE. MY LOCAL FORD DEALER WANTS $550 TO EFFECT THE REPAIR. IT SEEMS LIKE FORD SHOULD EXTEND THE RECALL TO ALL VEHICLE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713491April 29, 2015
FUEL/PROPULSION SYSTEM
REAR DRIVER SIDE DOOR WILL NOT LATCH. CAN NOT FUEL, GAS PUMP SHUTS OFF EVERY COUPLE SECONDS. FRONT DRIVERS SIDE DOOR WILL NOT LOCK. RIGHT PASSENGER FROND DOOR MANUAL WINDOW GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713494April 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I LEASED THIS AS MY FIRST NEW CAR. WHEN I FIRST PURCHASED IT, I LOVED IT. AS TIME WENT ON, I NOTICED THAT MY CAR WOULD START TO JERK AS I'D ACCELERATE AND THE SHIFTING WAS NEVER SMOOTH. WHEN I HAD AN OIL CHANGE, I ASKED ABOUT IT AND WAS TOLD THAT BECAUSE IT WAS CONVERTED FROM A MANUAL TO AN AUTOMATIC (LIKE ALL THE AUTOMATIC FIESTAS), IT FELT LIKE I WAS SHIFTING GEARS. I'M NOT TOO GOOD WITH CARS, SO I TRUSTED FORD. IT GOT WORSE OVER TIME AND TO THIS DAY THEY SAY THAT IT IS NORMAL. I'VE WENT IN TWICE FOR RECALLS AND SERVICES ON MY CAR. THEY STILL SAY IT'S NORMAL. THIS IS NOT NORMAL. I'VE OPTED TO LEASE ANOTHER CAR BECAUSE I AM SO UNHAPPY WITH MY FORD. I STILL HAVE IT, BUT I DON'T LIKE TO DRIVE IT. IF I HAD TO DO IT AGAIN, I WOULD NEVER LEASE A FORD. IT FEELS LIKE I'VE WASTED MY MONEY AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713534April 29, 2015
POWER TRAIN
UPON ACCELERATION, THE CAR SHUTTERS AND THERE IS A BRIEF HESITATION. ON GOING WITH THREE REPROGRAMMING. NAME: [XXX] PHONE: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716893April 28, 2015
POWER TRAIN
CAR MAKES A GRINDING NOISE AS MILEAGE INCREASE AND DOES NOT SHIFT PROPERLY. HESITATION WHILE TRYING TO ACCELERATE, MAKES GRINDING NOISE AND STUTTER /SHUTTERING. IT ROLLS BACKWARDS ON INCLINES AND THE TRANSMISSION JERKS WHILE I AM DRIVING. IT HAS BEEN SERVICED TWICE FOR THE SAME PROBLEM AND EACH TIME I WAS TOLD THAT THIS NORMAL. CAR RUNS OKAY FOR 3000 MILES MOST OF THE TIME. I FEAR THAT I AM GOING TO REAR END SOMEONE AND THAT SOMEONE WILL REAR END ME . IT MAKES NOISE AS I TURN CORNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713293April 28, 2015
STRUCTURE:BODY:DOOR
THE REAR PASSENGER DOOR OPENED ON ITS OWN AND WILL NO LONGER LATCH, NOTHING APPEARS BROKEN WHEN LOOKING AT THE LATCH. I HAVE THE DOOR TIED SHUT WITH ROPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713378April 28, 2015
STRUCTURE:BODY
THE PASSENGER SIDE DOOR SWUNG OPEN WHILE THE VEHICLE WAS IN MOTION. LUCKILY THE PASSENGER WAS NOT HARMED BUT THE DOOR CLOSED SWUNG BACK VERY FAST AND VERY EASILY COULD HAVE CAUSED SERIOUS INJURY. THE DOOR HAS NOT BEEN ABLE TO CLOSE SINCE THE TIME OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A FORD DEALER FOR INSPECTION BUT SINCE IT WAS OVER 60,000 MILES IT COULD NOT BE REPAIRED WITHIN THE WARRANTY PERIOD. THE PROBLEM IS A FAULTY DOOR LATCH. FORD JUST ANNOUNCED IT WAS RECALLING VEHICLES FOR THAT SAME PROBLEM BUT IT DOES NOT INCLUDE THE 2011 MODEL, ONLY FROM 2012 TO 2014 EVENT THOUGH ITS THE SAME PART BEING USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713463April 28, 2015
POWER TRAIN
I HAD ROUTINE MAINTENANCE PERFORMED AT THE DEALERSHIP ON MY 2013 FORD FIESTA ON APRIL 10, 2015. EVERYTHING PASSED INSPECTION. SHORTLY THEREAFTER, I BEGAN TO NOTICE THE VEHICLE WAS SOUNDING LOUDER. AS THE WEEKS WENT ON, IT GOT PROGRESSIVELY LOUDER, I LIKEN IT TO THE SOUND OF AN AIRPLANE ENGINE, AND IT WOULD SOMETIMES HESITATE. ON APRIL 24, 2015, WHILE RUNNING ERRANDS WITH MY WIFE AND 2 YOUNG CHILDREN, THE CAR STALLED AS WE ATTEMPTED TO PULL OUT OF A STORE PARKING LOT ONTO AN EXTREMELY BUSY ROUTE. AN SUV NARROWLY MISSED HITTING US. THE CAR FINALLY WENT INTO GEAR AND WE WERE ABLE TO PROCEED WITH CAUTION. FROM THAT POINT ON, IT HAS BEEN SHUDDERING AND THERE IS A GRINDING NOISE THAT CAN BE HEARD. I BROUGHT IT IN TO THE DEALERSHIP THE NEXT DAY. THEY SAY THEY ARE AWARE OF THIS PROBLEM OCCURRING WITH NUMEROUS FIESTA'S AND FOCUS'S, BUT CANNOT DO ANYTHING BECAUSE THE PARTS ARE UNAVAILABLE. I FEEL UNSAFE BEHIND THE WHEEL AND I FEAR MY CAR MAY BE IRREVERSIBLY DAMAGED, OR WORSE, SOMEONE MAY LOSE THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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