Ford F-150 Complaints

2,276 consumer complaints on file.

#11660733May 13, 2025
EXTERIOR LIGHTING
Headlamps went out at low mileage (36000 @ 2 years old). Not full headlamp just a portion. Cant see as good at night on passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660686May 13, 2025
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in a rainstorm, the windshield wipers suddenly stopped functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V163000 (Visibility), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660637May 13, 2025
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The exterior door handles and latching mechanism failed due to freezing in cold weather. When temperatures drop, the door handles become stuck or the latch mechanism fails to engage or disengage properly. This issue is reproducible during cold weather and the affected components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction poses a safety risk in multiple ways. The doors may not close securely, which could result in a door opening while driving. Conversely, frozen latches can prevent doors from opening, which is a serious concern in the event of an emergency where rapid exit from the vehicle is required. This could endanger both the driver and passengers. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been confirmed by a dealer, but it is a widely documented problem among 2021 Ford F-150 owners, and it occurs consistently during cold weather conditions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No formal inspection by the manufacturer, police, or insurance representatives has been conducted to date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages. The issue was first noticed during freezing temperatures in the winter season. The symptoms are physical—frozen or stuck handles and malfunctioning door latches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660412May 12, 2025
ENGINE
Harsh shifting, abrupt or hard shifts. Hesitation and delays when accelerating feels unsafe, especially at highway speeds. This is an ongoing issue and has been going on for quite some time. Cannot pinpoint a specific date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660172May 10, 2025
ELECTRICAL SYSTEM
Rearview camera does black out sometimes takes 10 minutes to load any info including radio and camera. Radio and camera tries to reload but usually takes 5 minutes for the screen to load up. Causing no rearview camera visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660055May 9, 2025
EXTERIOR LIGHTING
The passenger side rear tail light assembly (with built in blind spot unit) has noticeable condensation in the unit. This has intermittently caused a hyper blink situation with use of hazards and directionals, as well as causing the lamp assembly to not function at all creating a lighting and safety hazard. I have had this evaluated by the dealer, and was quoted $2,453 for a new light assembly that is not even three years old. On the [XXX] forum, there are numerous other owners that have had the same issue on either or both tail lamp assemblies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660028May 9, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that occasionally while attempting to accelerate from a stop, the vehicle started to jerk, and the contact stated that the transmission was slipping. There were no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gears were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659996May 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact noticed that the front headlights had become inoperable. The contact stated that the radio flickered on and off, and the power windows would not function properly. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659798May 8, 2025
UNKNOWN OR OTHER
The problem is not a safety issue but needs to be addressed for recall. There is a underbody shield called the splash guard or skid plate. It's a cloth shield that covers the oil pan. It's make of some kind of cloth instead of a metal. It fell off jan 17, 2025, the first time and I was charged $154.83. I was told this wasn't covered under warranty and it gets wet, freezes and comes off. At this time I saw 4 other f150s with this piece of cloth dragging under their trucks. This shows me that it happens to alot of f150s. This just happened again 4/11/2025. There was no snow to blame this on. After checking Google for this I see there was some 185,000 recalls fromm 2000 throughout 2022. My truck is a 2022 but wasn't covered under the recall. Again this piece came off and I filed a complaint with ford customer service because I refuse to pay for another factory defect. They suggested I file a complaint with you so here I am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659783May 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that upon taking the vehicle for the State Inspection, the contact was informed that the computer failed to communicate with the State Inspection testing equipment. Due to the issue, the vehicle failed the State Inspection. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to SSM: 51411. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659682May 8, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while decelerating and coming to a stop light, there was a rattling sound coming from the hub cap. The contact pulled over to inspect the vehicle and noticed that the rear axle bolts had detached and was moving around in the hub cap. The vehicle was driven to the dealer who diagnosed that the rear axle hub bolts had detached and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The vehicle was not repaired due to the parts being on backorder. The dealer informed the contact that they were informed to prioritize the vehicles included in NHTSA Campaign Number: 23V896000 (Power Train) by the VIN. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659667May 8, 2025
EXTERIOR LIGHTING
The rear tail light bar and back up light has moisture in it. It no longer works, the back up light also does not work. This is a known defect and there is a recall for this issue on many Ford Lightning pickups. For some reason my truck is not included in the recall. The vehicle is available for inspection. I have no illumination when backing up, I feel this is an unsafe condition. The dealer has confirmed there is moisture in the tail light bar. No other entity has inspected the vehicle. I first noticed the problem when after putting the truck in reverse at night I could not see behind me while backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658989May 5, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Part DG9Z13A018E (Ambient Light Sensor) fails to properly read Daylight during warm months. Inverted value (reading of VERY DARK) persists for at least 10 minutes. Appears to be temperature dependent; meaning, the temperature of the sensor/dash/housing is very hot and skewing the reading. Instrument panel dim. 12" screen dim. Reverse image (parking assist) dim as 12" screen is dim. When occurs, can be disabled by turning auto-headlights to OFF position. When cycled back to AUTOMATIC, condition reasserts and dims both the cluster and screen. Issue has been verified at dealership since 2023. Cannot replicate issue when stored indoors, raining, overcast, cold, etc. Requires full sun and warm day. Vehicle cannot be spared for additional diagnostics without rental/loaner provision. Will ask to attempt to replicate during upcoming recall maintenance and other TSB/SSM diagnostics to correct lingering OTA update/software issues that cause low state of charge conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658977May 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Ford F-150. The contact stated that while driving at 45 MPH, was warning message was displayed reading "Brake fault detected. Service now.", prompting him to pull to the shoulder of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who had not yet provided a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658943May 5, 2025
ELECTRICAL SYSTEM, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has random bursts and loss of power due to the transmission not shifting properly. There is a noise coming from the passenger front that may be tied to transmission failure. Pre collision assist isn’t working due to ECM problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658837May 4, 2025
POWER TRAIN
Consistent issues with the 10 speed transmission. There a delay in shifting from 1st to 2nd gear then slams into gear causing a jerky acceleration of speed. Also constant clunking throughout the gears. Extremely flawed adaptive learning system for their 10 speed automatic transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658407May 2, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
The contact owns a 2023 Ford F-150 equipped with an inverter. The contact stated that the inverter was intermittently inoperable throughout the day. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The vehicle was later taken to Bill Talley Ford Inc(6280 Mechanicsville Tpke, Mechanicsville, VA 23111), where it was diagnosed that the inverter module needed to be replaced. The dealer informed the contact that upon attempting to order the part, the manufacturer advised that the part was on a “Do Not Sell” list due to a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 31,436.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658186May 1, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Available for inspection. The "brain" of the truck is in the stereo system. the time on the call varies, but, the call will drop the Bluetooth or wired connection with the truck, the radio will reset, and go to a broadcast radio station, from which it will stay for about 5-30 seconds while resetting, and then the call will recommence on the in-house system again. Neither party knows until I start hollering that the call has been dropped. I have checked with Apple, and there are no issues with it, and all updates have been completed. During the call with the tech people at Ford, the tech said it is a known problem.The truck has been in the shop on several occasions at Ford Villages and in Ocala, Florida, starting in February 2025. On 3/14/25, eight modules had to be updated & I was assured that it would fix the issue. After is was dropped it off, it happened again. I took it back on 3/21, and this time they said they could not duplicate the problem. Furthermore, the issue would need to be fixed, most likely by an over-the-air update.On the way home, I called my brother, and it happened not more than ten minutes out of the shop! 3/25/2025, I contacted Ford again through their customer service line and told them I wanted to start the Lemon Law buyback process. A few days later, I got a call back – denied. I am going through the lemon law process now. They offered a $4k buyback, which I soundly rejected as an insult. REGARDLESS, this truck is unsafe to operate due to the distractions that are created by the unreliability of the CarPlay system. I have ended up in a ditch, almost ran off the road by other drivers and various other close calls, all because I have had to adjust the phone to where it would work while I am driving. Most likely the CarPlay (Android-based) incompatibility with the Apple software and users are made to suffer for it Whatever it is, it must be immediately resolved. Consumers do not need to be caught in between the petty games. Still or moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658141May 1, 2025
PARKING BRAKE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake). The contact called the local dealer on several occasions to have the recall repair performed and was informed that the vehicle needed to be inspected before the part could be ordered to perform the recall repair. The contact was also informed that the vehicle needed to remain with the dealer, and that a loaner vehicle would not be provided. The manufacturer was made aware of the issue and informed the contact that the dealer information was incorrect, and that parts for the repair are available for the recall repair. The contact stated that the dealer was the nearest dealer and that calling another dealer would be an inconvenience. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658111May 1, 2025
POWER TRAIN
The pre 2023 10R80 transmission needs to be recalled. The transmission surges, jerks, and has even downshifted so roughly in a low speed hard right turn that the tires slipped. Gears 3-5 are incredibly bad, but downshifts from 3rd to 1st when coming to a stop interferes with the braking and can cause drivers to misjudge the stopping distance required. Coming to a stop is rarely smooth, and the problem isnt me because this doesnt happen with my other three vehicles. It also vibrates at certain speeds and Groove Ford, now purchased by Autonation, refuses replacement or rebuild. Ford needs to recall these for the CDF drum, which was redesigned, and for the F clutch cyl, which is now a hardened anodized unit. Both were updated for the 2023 model year. Worse than that, my transmission and many others were underfilled from the factory. The dealer added 3.5 qts and refused to replace the transmission even after shuddering and a valvebody replacement which was necessitated by the low fluid conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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