Ford F-150 Complaints

2,276 consumer complaints on file.

#11694877October 21, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER, ELECTRICAL SYSTEM
Backup camera failure after dealer replaced entire interior main body harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694857October 21, 2025
UNKNOWN OR OTHER
Ford has issued a TSB 22-2372 regarding the rear camera image going blank when placing the vehicle in reverse. This issue clears by restarting the vehicle. The cause is a software error in the Image Processing Module and SYNC 4 system. The danger is backing up without being able to see anything besides what is in your mirrors without the software update to fix the issue. Numerous children have already died because of vehicles without the safety of a back-up camera. I took my vehicle to the dealership to have it fixed and was quoted almost $1000 dollars to update the software. I complained and the dealership forwarded my complaint to Ford who gave "assistance" bringing the bill to $361 dollars. My question is why a mandatory recall hasn't been ordered for this obvious safety issue? Luckily, I can easily pay this but what about those who cannot? I asked Ford (case #CXH-xxx) why they are not providing the fix for free since it is a safety issue and they used the excuse of the warranty being expired. Hopefully NHTSA will make Ford fix this safety issue for fellow consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694703October 21, 2025
UNKNOWN OR OTHER
recall Issue date Dec 22,2023 Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall StatusRecall Incomplete I contacted Ford 3 times since the recall was issuesd. Went there 3 times (last in June 2025), they performed the analysis to confirms what parts were needed all 3 times and every single time they say the do not have the parts to repair. I am concerned for my family and my safety. Need your assistance to get Ford to do the right thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694684October 21, 2025
ELECTRICAL SYSTEM
The problem is the IPMA not working on the passenger camera the back hitch camera and the 360 Degree view camera. Ford dealer has no fix for the software solution at this time. thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694659October 21, 2025
VISIBILITY/WIPER
Rear windshield spontaneously shattered. Reduced vision of rear window. Dealer will not inspect vehicle without paying a fee. Rear window defroster was on and there was cricking sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694608October 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, STEERING, LANE DEPARTURE: ASSIST
On October 8, 2025, my wife and I purchased a 2025 Ford F-150 Lariat, 3.5L Full Hybrid, with Ford's BlueCruise hands-free driving feature. As first-time users, I reviewed the owner's manual and Ford’s videos to understand BlueCruise. After several uses, I noted unpredictable behavior and now report a serious safety issue warranting federal investigation. On October 15, 2025, while driving north on I-95 near Boston with BlueCruise engaged in hands-free mode on an approved route, I pressed the Memory 1 recall button to adjust my seat. A chime sounded, and the instrument panel stated that Memory Recall is not active while the vehicle is moving. Unexpectedly, pressing the button deactivated BlueCruise, causing immediate deceleration and returning steering control to me. During a shallow left turn, the vehicle proceeded straight, almost deviating from the lane. I quickly regained control, preventing a lane departure. The owner’s manual and Ford’s resources do not mention that Memory Recall can deactivate BlueCruise. This undocumented behavior is highly concerning. On October 20, I contacted Ford (Reference Number [XXX] ), but their response was inadequate, offering only a generic process without technical team access or follow-up commitment. BlueCruise’s lane-centering struggles with unclear or conflicting lane markings. On I-95 sections under resurfacing, temporary markings are placed 1-2 feet from fainter original lines. BlueCruise inconsistently tracks either set, causing unpredictable lateral movements, including sudden lane-edge excursions or rapid shifts over bridges where markings misalign. When another vehicle overtakes closely, crossing into our lane, BlueCruise momentarily loses lane-keeping ability due to obstructed markings, resulting in rapid steering movements. While such overtaking reflects poor driving by others, an automated system must handle these common scenarios reliably. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694502October 20, 2025
EXTERIOR LIGHTING
The daytime running lights on the Driver's side of my truck went out, which in the case of my vehicle means replacing the whole headlight assembly, which Ford is stating costs $2,000. I did not realize how much of a problem this is until I started reading online forums where it seems to be a problem with many Ford F-150 owners. Having to replace an entire headlight assembly for the running lights is asinine. This is a safety issue, and Ford should be made aware that they are creating undue hardships for their vehicle owners, as safety issues have to be addressed, and for some unforeseen reason, warranties and extended warranties do not seem to cover this issue, which appears to be very widespread, and most likely a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694491October 20, 2025
SERVICE BRAKES, HYDRAULIC
The contact owned a 2025 Ford F-150. The contact stated that while driving at 60 MPH, and while depressing the brake to stop the vehicle from hitting a stopped vehicle, the rear end locked up and did not slow down as intended, and the front of the vehicle collided with the rear of the stopped vehicle. The contact sustained a broken sternum and had a concussion, and needed medical attention at a later time. A police report was taken. The vehicle was towed to two tow lots, where it was deemed a total loss. The contact stated that one day she received notification of NHTSA Campaign Number: 25V488000 (Service Brakes, Hydraulic), four days later in the mai,l and believes the failure to be associated with the unrepaired recall. The manufacturer was notified of the failure. The failure mileage was approximately 10,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11694236October 18, 2025
FUEL/PROPULSION SYSTEM
Recall was in July 2025, no remedy is yet available. This is taking an unreasonable amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694224October 18, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When in reverse the backup Camera Goes to a clear image then randomly goes from a Black screen to a Green Screen and then back to normal. During that whole process and chime goes off in the truck. A message is displayed on the dash but it disappears too fast. The dealership has been able to recreate the problem but unable to repair my truck because they can’t catch the truck doing that error while hooked up to their computer system. Happens about twice a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694130October 17, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact was concerned about operating the vehicle. The vehicle was taken to the local dealer, where the vehicle was inspected. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693955October 16, 2025
WHEELS
I am experience the same exact issue as Recall Reference Number: 23S65.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693891October 16, 2025
ELECTRICAL SYSTEM:SOFTWARE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693780October 16, 2025
UNKNOWN OR OTHER
Ford has had my truck at the dealer for 4 weeks trying to perform recall 25V315. The update has not been successful and Ford will not give me my truck back while they try and come up with a solution. My truck did not experience any problems with the rear camera screen freezing. Other trucks are experiencing similar problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693685October 15, 2025
EXTERIOR LIGHTING
Both left and right front vertical LEDs which surround the headlights failed. Ford dealer advised both entire headlight assemblies would have to be replaced at a cost of approximately $3600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693535October 15, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact stated that while driving approximately 30 MPH, the vehicle independently applied the brakes while the accelerator pedal was depressed. An unknown green and red warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693279October 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The contact stated that the recall was initiated eight months ago, and parts were still unavailable. The manufacturer was contacted; however, the contact was informed that parts were not available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693109October 13, 2025
POWER TRAIN
Pulling onto [XXX] , with cars coming at me at 55 MPH or more, the transmission slammed into gear and caused it to stall. Dealership diagnosed CDF failure and recommended replacement of the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692703October 11, 2025
SEATS
Seat belts do not retain child seat properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692657October 11, 2025
UNKNOWN OR OTHER
Transmission making whining noise. Started making whiny noise at 14,000 miles. Currently has 18,000 miles. Complained to the dealer, but dealer said that this type of transmission makes this kind of noise and it is normal. Which is not normal from everything that I’m reading. It’s basically the transmission is failing and it’s just a matter of time before it quits completely. I will attach a note from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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