Ford F-150 Complaints
2,276 consumer complaints on file.
- #11690657September 30, 2025VISIBILITY/WIPER
My Ford truck was part of Recall 22S26 / NHTSA Recall 22V250, which required the replacement of faulty windshield wiper arms. On 12/12/2023, I took my vehicle to Karl Flammer Ford for the recall service. The receipt I was given states that both wiper arms were replaced as part of the recall. In 2025, I noticed the driver-side wiper arm was loose and could potentially detach while in use. Upon closer inspection, I found the stamped date code on the wiper arm showed “2021,” the year of my truck. This indicates the part is one of the original faulty components included in the recall and was never replaced, despite the dealer’s claim that it was. A failing wiper arm poses a significant safety hazard because loss of windshield visibility during rain could easily result in a crash. I presented this evidence to Karl Flammer Ford, but they continue to insist the wiper arms were replaced. Ford Motor Company has been unresponsive and unhelpful, repeatedly transferring me between departments and promising call-backs that never come. No progress has been made toward fixing the issue. At this time, the vehicle remains equipped with the recalled part, which is available for inspection upon request. The vehicle has only been reviewed by the dealer; Ford has not conducted any proper inspection or resolution. No police or insurance inspection has taken place. There were no warning lamps or dashboard messages prior to this discovery. The only symptom was the driver-side wiper arm becoming loose, which I observed in 2025. Given Ford’s failure to properly address this recall and the ongoing safety risk, I am requesting that NHTSA investigate this matter and ensure Ford fulfills its obligation to replace the defective parts.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690510September 30, 2025POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that her husband had taken the vehicle in for service at a local dealer. The dealer was aware that the VIN was included in NHTSA Campaign Number: 25V512000 (Power Train). The dealer inspected the rear hub bolt and became aware that the bolt had fractured. The contact's husband was advised to leave the vehicle at the dealer because it was not safe to drive the vehicle with the fractured bolt. The contact had been advised by the dealer that the remedy was not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 29,828.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690378September 29, 2025POWER TRAIN
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690263September 29, 2025ELECTRICAL SYSTEM
Gear shift selector gets stuck in park, drive & reverse. Unable to move vehicle & blocking traffic for a period of time.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690244September 29, 2025ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2021 Ford F-150. The contact stated that the trailer brakes became inoperable. The trailer brake system failure message was displayed. The local dealer was contacted, where it was diagnosed with a TRM failure, an unknown TSB, and an unknown software update were completed. The vehicle was repaired, but the failure existed. The vehicle was taken to the local dealer for NHTSA Campaign Number: 25V132000 (Electrical System) prior to the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690200September 28, 2025POWER TRAIN
Ford has released multiple TSBs related to a known design flaw with their 10r80 transmission that causes the transmission to experience hard shifts while moving and often occurs in traffic. The hard shifts can cause the vehicle to stall which creates a very unsafe situation, especially on highways and interstates. The transmission defect has been redesigned in newer vehicles, however, there are thousands if not hundred of thousands of these vehicles on roadways that can break down suddenly causing a major accident. The ford owners forums have been riddle with concerns about this issue related to the CDF drum in the 10r80 transmission.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11690072September 27, 2025ELECTRICAL SYSTEM
Unable to update automatically, vehicle was constantly attempting to connect, draining the battery (I replaced the battery and carry jumper cables and a quick starter now). Took into dealer and they are unable to perform updates. They have had the vehicle for 2 weeks and no progress. The forums online have indicated the vehicle was built with whatever parts they could get due to the COVID supply chain disruptions to normal parts. The software and subsequent updates do not remedy matters. I have no documents to upload, still in shop.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689917September 26, 2025ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle lost all power and stalled while driving. Vehicle also stalled at idle when waiting at an intersection, and another time while waiting at a stop sign. No longer starts. Appears to not be receiving fuel and is returning code P0627 "Fuel Pump A Control Circuit / Open" and will crank but not start. Required towing back to my residence. FordPass sent a "Service Engine Soon Warning" stating "the powertrain control system has detected an electrical fault with the fuel pump and its associated wiring". The symptoms match those in 25V455 but this VIN number is not listed in the affected group.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689842September 26, 2025POWER TRAIN
The contact owns a 2024 Ford F-150. The contact was notified of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact received a message that parts were available and to contact the dealer to schedule an appointment. The contact arrived for the appointment and was informed that an inspection needed to be performed on the vehicle. After the inspection was performed, the contact was informed that parts remained unavailable and that he would receive a call once parts were available. The contact spoke with another mechanic at the dealer who informed the contact that the inspection was performed to see if the rear axle bolt had fractured and if the bolt was fractured, the dealer would be required to remain at the dealer until the repair parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach the manufacturer but had difficulties with the automated system. The contact had not experienced a failure.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689661September 25, 2025STEERING
The steering had a failure while driving on the highway. Driving straight, not making any turns, and a steering error came across the dash for the failure. Complete loss of steering functions. THis happened at 58000 miles. The problem is now occuring daily and is thought to be the power steering module. All steering control is lost.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689549September 24, 2025UNKNOWN OR OTHER
2023 Ford F150 seemed to spontaneously ignite, resulting in total loss of F150 due to fire and extensive damage to a civilian pickup and trailer.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11689480September 24, 2025ENGINE, STEERING
The contact owns a 2021 Ford F-150. The contact stated that three months after purchasing the vehicle, while her husband was driving, the vehicle was driving roughly, and the transmission unexpectedly downshifted. The contact was unaware whether any warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that there was a misfire in cylinders #1, #3, #4, and #6. The spark plugs were replaced, and the vehicle was repaired. The contact stated that on a separate occasion, a month after the repair, there was an abnormal sound coming from the steering wheel. The vehicle was taken back to the dealer, where it was diagnosed that the wheel bearing and axle had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689397September 24, 2025SUSPENSION, POWER TRAIN
Recall 23S65 has been active since January of 2024. Ford has failed to provide the necessary parts to repair my F150. Through my communications to Ford, they have been made aware of the fact that multiple mechanics have indicated that my truck is in need of immediate repair. Ford’s failure to provide the necessary relief to a recall from January of 2024 renders my $45,000 ($72,000 new) truck basically useless to me. It is not safe to drive any distance, nor should it be towing a camper. Ford personnel are not returning my calls to discuss options to provide relief. We have been patient but now believe Ford is negligent in handling this recall and are unwilling or unable to provide necessary equipment and relief. To note, this complaint is directed at Ford Motor Company. Service Representative [XXX] at Griffin Ford has been attentive and as helpful as he can be during this process. However, he is also at the mercy of Ford to provide remedy to this situation. Please see the PDF attachment for detailed information regarding this complaint. Please contact me if you have further questions. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689324September 24, 2025ELECTRICAL SYSTEM, POWER TRAIN
9/17 driving home. Light rain. Put the truck in slippery mode prior to starting my drive. Truck was actually slipping and seemed to be shutting off and on. Prior to me being able to pull off to the side of the road, the truck stalled and spinned out across five lanes slamming into the barrier.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689318September 24, 2025ELECTRICAL SYSTEM
The daytime running light on the passenger side of the vehicle has failed very prematurely - before even reaching 40000 miles. This is an issue as it puts me at risk if other drivers cannot see my lights. The problem is permanent and the entire headlight must be replaced. No warnings were present, I only happened to notice when approaching my truck one day.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11689155September 23, 2025FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle after the failure. The vehicle was recently towed to the dealer after the failure, and the vehicle had failed to restart. The vehicle had been taken to the dealer on several occasions to be diagnosed; however, the dealer was unable to determine the cause of the failure. Recently, the contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 27,496.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688948September 22, 2025WHEELS
Brought the truck in to dealership July 22 for a recall and they said 1 day till ready so we left it. Now it is still sitting at the dealership 62 days later and still waiting on parts 23S65 rear axle half shaft. 23V896.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688665September 20, 2025SERVICE BRAKES
3 weeks after purchasing a brand new 2024 F150, brake light, ABS, traction control, Hill start assist, antilock brake fault pre-collision assist warnings all illuminated and sounded. Took an exit and had no brake control. Went into a ditch and hit a piece of metal, causing minor body damage to my new truck. Vehicle is being worked on and electronic brake booster is being replaced. Battery was not installed properly/connected tightly. Grounding issue also found.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688522September 19, 2025POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact noticed an abnormal grinding sound. The vehicle was taken to the dealer where it was diagnosed with rear axle failure. The contact was informed that parts were not available. The vehicle was not repaired. In addition, the contact was advised not to drive the vehicle. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, parts were not yet available. The contact stated that the dealer was contacted several times to schedule an appointment for the recall repair, however the parts were not yet available. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11688317September 19, 2025ENGINE
24E08 for catalytic converter. Ford has a customer service program for other VINs. This is not included. This is a widespread failure based on forms I have read across various year. I have 95k miles and have owned for 4.5 years. They also stated the PCM software needs to be updated related to the catalytic converter. This is about a 3k repair. 24E04 covers this exact issue, but my VIN was on included.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0