Ford Escape Complaints

29,499 consumer complaints on file.

#764410July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR HAD STALLED TWICE ONCE AT 65, ONCE AT 40. NO POWER BAKES, NO POWER STEERING. ENGINUE HAS STOPPED FOR NO REASON. DANGEROUS ON A HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764364July 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE
AFTER 1ST INCIDENT, FORD REPLACED AIR IDLE CONTROL VALVE EEC RELAY; AFTER 2ND INCIDENT, FORD REPLACED FUEL PUMP RELAY AND EEC RELAY AGAIN. THERE IS NO WARNING WHEN VEHICLE STALLS, IT OCCURS WHEN DRIVING AND IMMEDIATELY STEERING AND BRAKES FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007131July 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED TRAVELING 30 MPH, FOOT OFF PEDAL. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****764292
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764321July 16, 2002
VEHICLE SPEED CONTROL
6/10/02 ENGINE STALLED WHILE OFF THROTTLE AT APPROX 30MPH WHILE SLOWING DOWN TO TURN INTO A PLACE OF BUSINESS. LOST ALL POWER TO STEERING AND BRAKES AND NARROWLY MISSED HITTING ANOTHER CAR. HAPPENED 4 TIMES ON THE WAY TO THE DEALER ON THE SAME DATE.ABLE TO RESTART AFTER PUTTING IN PARK.DEALER HAD CAR FOR THE REST OF THE WEEK AND REPACED PCM. ON 6/22 ENGINE STALLED WHILE GOING 40MPH AND EXITING HWY 1 S ON A VERY CURVY EXIT RAMP. LOST ALL POWER STEERING AND BRAKES AND HAD TO MANHANDLE IT OFF TO THE SIDE.RESTARTED BY PUTTING IN PARK BUT HAD TO WAIT TILL MONDAY TO TALK TO SERVICE DEPT AT DEALER. ON MONDAY 6/24 DEALER WOULD NOT TAKE VEHICLE-TOO BUSY, AND HAD TO WAIT TILL 6/25 TO DELIVER TO DEALER. SERVICE PERSON SAID IT WAS OK TO DRIVE BUT I DID NOT DUE TO DANGEROUS NATURE OF THE PROBLEM. DEALER RECEIVED CAR ON 6/25, HAD IT FOR 4 DAYS AND REPLACED IAC. THE VERY NEXT DAY AFTER PICKING IT UP IT STALLED 2 TIMES AT 30MPH OFF THROTTLE. RENDERED UNUSABLE FOR THE WEEKEND. RETURNED CAR TO DEALER FOR THIRD TIME ON 7/1 AND THEY HAVE HAD IT EVER SINCE. TODAY IS 7/16 AND THEY SAY THEY HAVE A TEMPORART FIX THAT SHOULD WORK TILL FORD ISSUES A PERMANENT FIX. I AM NOT RISKING MY LIFE AND THE LIVES OF OTHERS WHO ARE UNFORTUNATE ENOUGH TO BE DRIVING NEAR ME WHEN IT STALLS SO I AM REFUSING VEHICLE AND SEEKING A NEW IDENTICAL REPLACEMENT. CURRENTLY THE DEALER IS COMMUNICATING THIS TO FORD. DEALER STALFF HAS BEEN POLITE, HELPFUL, CONCERNED, APPOLOGETIC AND WILLING TO BACK ME UP AGAINST FORD. THEY HAVE SUPPLIED ME WITH AN ACCEPTABLE LOANER VEHICLE THE ENTIRE TIME MY CAR HAS BEEN DOWN. THIS IS A DANGEROUS PROBLEM THAT FORD HAS TO FESS UP TO BEFORE MORE PEOPLE GET INJURED OR EVEN KILLED. IT'S INTOLLERABLE AND A CORPORATE LACK OF RESPONSIBILITY TO THEIR CUSTOMERS. PLEASE RECOMMEND A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764282July 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT APPROXIMATELY 35 MPH ON A LEVEL ROADWAY, THE ENGINE UNEXPECTEDLY STOPPED. TRAFFIC WAS RELATIVELY HEAVY AND STOPPING THE VEHICLE AT THE TRAFFIC LIGHT WITHOUT HITTING THE STOPPED VEHICLE IN FRONT OF ME WAS DIFFICULT. THE VEHICLE HAD TO BE PLACED IN PARK BEFORE THE ENGINE WOULD RESTART (AS EXPECTED) -- WHICH IT DID WITHOUT ANY PROBLEM. NO CHECK ENGINE LIGHT WAS PRESENT. TIME OF DAY WAS AT APPROXIMATELY 5 PM CDT. OUTSIDE TEMPERATURE WAS ABOUT 85 DEGREES. I HAD JUST EXITED OFF THE HIGHWAY AND HAD BEEN DRIVING FOR ABOUT 8 MILES WITHOUT STOPPING BEFORE THE FAILURE. THE AIR CONDITIONING AND RADIO WERE ON DURING THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013952July 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING. DEALER REPLACED PCM RELAY AT 1,475 MILES. VEHICLE STILL STALLING WHEN FOOT IS OFF OF GAS AND GOING DOWNHILL OR ON CURVES.*AK VEHICLE STALLS WHILE DRIVING WITHOUT WARNING AND POWER STEERING BECOMES STIFF. VEHICLE HAS STALLED 5 TIMES. AFTER STALLING, VEHICLE WILL START UP. DEALER HAS REPLACED PCM RELAY, EGR SENSOR AND ALL TSBS HAVE BEEN COMPLETED. DEALER STATES EVERYTHING CHECKED OUT HOWEVER PROBLEM STILL EXISTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764126July 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OKAY. THIS WAS AT APPROXIMATELY 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURRENCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764127July 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OK. THIS WAS AT APPROX. 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURANCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566020July 11, 2002
TIRES
CONSUMER STATED ALL FOR WHEELS WERE CHANGED TO P225/70R16, BUT NOT THE SPARE TIRE WHICH REMAINS A 15 INCH, TIRE AND WHEEL ARE ABOUT 1 INCH LESS DIAMETER THAN THE WHEELS ON THE VEHICLE, IN ADDITION THE SPARE WHEEL STAMPED IN THE BODY METAL IS SIZED FOR THE SMALLER 15 INCH WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566652July 11, 2002
TIRES
FIRESTONE WILDERNESS HT TIRES FAILED (P235/70R16AS, P235/70R16 1047). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764090July 11, 2002
SUSPENSION:FRONT
MY 2002 FORD ESCAPE WAS LESS THAN TWO MONTHS OLD AND HAD LESS THAN 1000 MILES WHEN I RETURNED TO THE DEALER FOR REPAIR. I HEAR A LOUD CONTINUOUS CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE RIGHT. FORD HAS ISSUED A SPECIAL SERVICE MESSAGE (#16016) DESCRIBING THIS PROBLEM WITH 2001-2002 ESCAPES. THEY HAVE NO SOLUTION AND DEALER WILL NOT ATTEMPT TO REPAIR CAR. I AM CONCERNED FOR MY DAUGHTER AND MY SAFETY WHEN DRIVING THE CAR. FORD NEEDS A RECALL TO REPAIR THESE CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013788July 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:WIRING
VEHICLE IS STALLING AT LOW SPEED. HAS BEEN TAKEN TO DEALER 4 TIMES. POWERTRAIN CONTROL MODULE/ WIRING ASSEMBLY AND PCM RELAY WERE REPLACED. DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566629July 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE
CONSUMER STATES THAT THE VEHICLE STALLS WHILE DRIVING, THE MOST RECENT REPAIRS MADE BY THE DEALER WAS THE REPLACEMENT OF THE IAC AND AIR INTAKE, CONSUMER IS CONCERNED ABOUT THE PROBLEM HAPPENING AGAIN. THE INDICATOR LIGHTS FOR ENGINE COOLANT AND BATTERY ILLUMINATED, THE DEALER REPLACED A PART ON THE COOLANT REC TANK, HOWEVER THE COOLANT LIGHT ILLUMINATED AGAIN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013571July 9, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN HIGHWAY VEHICLE STALLED, RESULTING IN LOSS OF STEERING AND BRAKE CONTROL.*AK DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566453July 8, 2002
STEERING:RACK AND PINION
THE POWER STEERING FLUID WAS LEAKING DUE TO RACK AND PINION FAILURE. THE DEALER REPLACED THE RACK AND PINION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013440July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE WILL STALL WITHOUT WARNING.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013467July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PURCHASED NEW IN JUNE 2001. IN AUGUST 2001 VEHICLE EXPERIENCED TOTAL ENGINE FAILURE. CONSUMER HAS TAKEN VEHICLE TO DEALER 4 TIMES FOR REPAIR, BUT PROBLEM CONTINUES TO OCCUR AND VEHICLE STALLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763934July 8, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VISIBILITY:WINDSHIELD
THIS CAR HAS HAD VARIOUS DEFECTS IN THE 8 MONTHS THAT I HAVE OWNED IT. I HAVE HAD THE REAR WIPER ARM AND WINDSHIELD FLUID RECEPTACLE REPLACED. NEXT THE BRAKE LIGHT CAME ON BECAUSE THE VEHICLE WAS LEAKING BRAKE FLUID. THIS RESULTED IN THE REPLACEMENT OF THE MASTER CYLINDER. NEXT THE VEHICLE LOST POWER AT 40 MPH RIGHT IN THE MIDDLE OF TRAFFIC NOT ONCE, BUT THREE TIMES. I FEEL THIS SUV IS NOT DEPENDABLE OR SAFE TO DRIVE. I AM SCHEDULED TO TAKE A VACATION AND DRIVE FROM WISCONSIN TO ARKANSAS IN THE AUGUST HEAT, BUT I AM HAVING SECOND THOUGHTS. I WOULD LIKE TO GET RID OF THIS VEHICLE. IT IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763909July 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 FORD ESCAPE XLT'S ENGINE HAS NOW FAILED THREE TIMES WHILE I'VE BEEN DRIVING. I EXPERIENCED A LOSS OF POWER, LOSS OF SPEED, AND LOSS OF POWER-STEERING. THE LAST DRIVING CONDITION WAS ON I-95 SOUTH AT 55 MPH ON A CONJESTED HIGHWAY. WITHOUT PRIOR WARNING EACH TIME MY ESCAPE'S ENGINE FAILED, AND ONLY BRIEFLY (A FEW SECONDS) AFTERWARDS. I THOUGHT FIRST TWO TIMES WERE A FLUKE, BUT AM NOW CONCERNED FOR MY AND OTHER'S SAFETY. THE LOCAL FORD DEALERSHIP'S SERVICE MANAGER SAID, WHEN ASKED, HE REALLY HASN'T HEARD OF THIS PROBLEM. I'VE JUST TODAY RESEARCHED TH NHTSA'S WEBSITE AND HAVE FOUND, SO FAR, 55 OTHER SHOCKINGLY SIMILAR REPORTS. WHO HAS TO DIE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763775July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MY WIFE WAS DRIVING OUR 2002 FORD ESCAPE THE ENGINE STALLS GO DOWN HILL 30-40MPH NO POWER STEERING--ENGINE LIGHT & OIL LIGHT COMES ON. ESCAPE TOWED BACK TO DEALER . DEALER UNABLE TO DUPLICATE THE PROBLEM, DEALER DID NOT KNOW OF ANY PROBLEMS LIKE THIS WITH THE 2002 ESCAPES, I TOLD HIM TO LOOK IT UP ON THE NHTSA CONSUMER COMPLAINTS DATABASE.LOTS OF THEM LIKE THIS ONE . CALLED FORD MOTOR ON THERE 1-800 LINE TO LET THEM KNOW ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape