Ford Escape Complaints

29,499 consumer complaints on file.

#8016417August 15, 2002
VISIBILITY:WINDSHIELD
DURING COLD WEATHER A WHITE SUBSTANCE WILL BUILD UP INSIDE FRONT WINDSHIELD, MAKING IT HARD FOR CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765679August 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE HAS STALLED THREE TIMES OVER THE LAST MONTH. ALL AT LOW SPEEDS, USUALLY TURNING INTO A DRIVEWAY OR PARKING LOT. I SEE THAT YOU HAVE OPENED A CASE ON THIS (PE01-043). JUST WONDERING IF YOU HAVE ANY ADDITIONAL INFORMATION ON THIS PROBLEM SO THAT WHEN I TAKE IT TO THE DEALOR, I CAN MAKE SURE THAT THEY KNOW WHAT THE PROBLEM IS AND GET IT FIXED. I AM JUST AFRAID THAT I AM GOING TO WALK INTO THE DEALOR AND THEY ARE GOING TO LOOK AT ME LIKE I HAVE 4 HEADS WHEN I TELL THEM OF THE PROBLEM. READING ON THE INTERNET, I SEE THAT ALOT OF PEOPLE ARE HAVING THIS PROBLEM AND IT DOES NOT SEEM LIKE FORD HAS ANY IDEA WHAT IS CAUSING IT. I AM GETTING WORRIED THAT THIS IS GOING TO START HAPPENING AT HIGHER SPEEDS OR IN INSTANCES WHERE IT WOULD BE MORE DANGEROUS. IT ALSO SEEMS THAT MANY PEOPLE ARE GOING BACK A 2ND AND 3RD TIME BECUASE THEY ARE NOT GETTING THE PROBLEM FIXED THE FIRST TIME. I AM WORRIED THAT I WILL TAKE IT IN A COUPLE OF TIMES AND THEN THE PROBLEM REOCCURS AFTER MY WARRANY HAS ENDED. WHAT IS MY RECOURSE THEN? ANY INFORMATION THAT YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED. THANKS. *AK 10-25-02:CONSUMER CALLED BACK IN TO ADVISED HAD VEHICLE SERVICED AT A FORD DLRSHIP IN REFERENCE TO TSB 2-11-06. VEHICLE WAS REPAIRED. 2 WEEKS LATER VEHICLE STALLED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765687August 15, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
VEHICLE HAS ON 2 OCCASIONS SHUT OFF WHILE DRIVING. WITHOUT WARNING, THE ENGINE, BATTERY, AND OIL LIGHTS COME ON AT THE SAME TIME AND VEHICLE IMMEDIATELTY SHUTS ITSELF OFF. VEHICLE HAS BEEN TO THE DEALERSHIP AFTER BOTH OCCURRENCES. THE IAC, DPFE, AND FUEL PUMP RELAY WERE ALL REPLACED AND MY VEHICLE'S PCM WAS REPROGRAMMED. NONE OF THESE "FIXES" HAVE SOLVED THE PROBLEM. ALTHOUGH THE TECHNICIAN WORKING ON THE VEHICLE AND THE SHOP FOREMAN HAVE MADE EVERY EFFORT TO ASSIST ME WITH THE PROBLEM, THE CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. THE MANUFACTURER IS AWARE OF THIS PROBLEM WITH THIS PARTICULAR VEHICLE, BUT CANNOT EXPLAIN WHAT IS WRONG OR HOW TO REPAIR IT. I DO NOT FEEL SAFE DRIVING MY ESCAPE KNOWING THAT IT COULD SHUT ITSELF OFF AT ANY TIME WITHOUT WARNING IN THE MIDDLE OF A BUSY ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765583August 13, 2002
ELECTRICAL SYSTEM:IGNITION
FIRST INCIDENT OCURRED MAY 10,2002 DRIVING FROM WORK TO MY HOME. IN A STOP LIGHT, WHEN APPROACHING AN INTERSECTION, SUDDENLY AT THE POWER SYSTEM SHOT OFF AND THE VEHICLE DID NOT RE-START FOR ABOUT 20 MINUTES. PROBLEM WAS REPORTED TO THE DEALER AND NO MAJOR CAUSE WAS FOUND. ONCE AGAIN ON AUGUST 2, 2002 THE SAME THING HAPPENED, DRIVING FROM WORK TO HOME, SUDDENLY THE VEHICLE SHOT OFF ALL, THE SYSTEMS DOWN AND VEHICLE DID NOT RESTART FOR ABOUT 20 MINUTES. VEHICLE IS TAKEN TO THE DEALER AND APPARENTLY THE IS NO MAJOR PROBLEM FOUND. AFTER THAT THERE IS A COMPLAINT WITH THE DEALER CLAIMING FOR A VEHICLE REPLACEMENT. THEY DO NOT FIND THE CONDITION OR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016023August 12, 2002
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 25 MPH, DEALER REPLACED WIRING HARNESS, VEHICLE HAS BEEN AT DEALERSHIP FOR 3 WEEKS.*AK CONSUMER STATES THAT SEVERAL WEEKS PRIOR THE VEHICLE WOULD NOT START. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016032August 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE STALLED TWICE AT 40 MPH. DEALER REPLACED PCM SENSOR AND REPROGRAMMED COMPUTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016056August 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN, AND WILLNOT RESTART. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765468August 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED WHEN DRIVING 3 TIMES - DEALER APPEARS UNABLE TO RESOLVE PROBLEM. DEALER WAS UNAWARE OF NTSA DEFECT INVESTIGATION FOR THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765431August 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ENGINE HAS STALLED TWICE WHILE DRIVING 40-50MPH. SUNROOF MOTOR HAD TO BE REPLACED. COOLANT RECORVERY JUG HAD TO BE REPLACED. SENSOR ASY-EGR WAS REPLACED AFTER 1ST TIME ENGINE STALLED. HAS SINCE STALLED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765390August 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
DRIVING DOWN SLIGHT DOWNHILL AT CONSTANT SPEED. ~1/2 HALF TANK GAS. WITHOUT WARNING OR OTHER INDICATION, ENGINE SUDDENLY DIED. CHECK ENGINE LIGHT AND OIL LIGHT BOTH LIT. NO OTHER LIGHTS NOTICED. PULLED OFF ROAD, HAD TO USE EMERGENCY BREAK TO STOP. PUT IN PARK AND TRIED TO START ENGINE. STARTED WITHOUT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765392August 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD ESCAPE HAS STALLED REPEATEDLY AT SPEED ON HILLY TERRAIN AT LOW SPEEDS. CAR HAS BEEN TAKEN TO DEALERSHIP FOUR TIMES, BUT HAS BEEN ABLE TO REPLICATE OR CORRECT PROBLEM. DEALERSHIP HAS REPORTEDLY CONTACTED FORD MOTOR CO. HOTLINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015682August 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WILL QUIT AND VEHICLE WILL STALL OUT WHILE DRIVING.CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015742August 7, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE HAS STALLED TWICE. DEALER REPLACED MAIN COMPUTER AND VARIOUS SENSORS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765335August 7, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT
2002 FORD ESCAPE. WHILE MAKING LOW SPEED TURNS, CLICKING NOSIE COMING FROM FRONT END WHEEL WELL AREA. CLICKING NOSIE SOUNDS LIKE ROTATINING PARTS ARE BINDING. FREQUENCY OF THE CLICKING SOUND IS DIRECTLY RELATED TO VEHICLE SPEED (THE SLOWER THE SPEED, THE LONGER THE TIME BETWEEN EACH SUCESSIVE CLICK). THE SOUND OCCURS WITH EITHER RIGHT OR LEFT TURNS, BUT IS MUCH MORE NOTICABLE WHILE TURNING LEFT. THIS CLICKING IS NOT A HEALTHY SOUND AND I AM WORRIED ABOUT A FAILURE OF THE AFFECTED PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015493August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAD STALLED ON FOUR SEPARATE OCCASIONS WHILE DRIVING 35-40 MPH . VEHICLE HAS BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM STILL OCCURRING. *AK THE POWER RELAY WAS CONSIDERED THE CAUSE FOR THE VEHICLE?S STALLING AND WAS REPLACED. WHEN THE VEHICLE STALLED AGAIN, THE DEALER REPLACED THE PFF SENSOR FIRST AND POWER TRAIN CONTROL NEXT AND LASTLY DID PCM PROGRAMMING, BUT THE VEHICLE CONTINUED TO STALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765207August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
I PURCHASED A 2002 FORD ESCAPE. IT CURRENTLY HAS 10K MILES ON IT. WHILE GOING DOWN A HILL, THE ENGINE STOPPED, POWER STEERING WENT OUT AND THE POWER BRAKES DIDN'T WORK. LUCKLY I MANAGED TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE ENGINE. THE SAME PROBLEM, SAME SITUATION OCCUR A COUPLE OF DAYS LATER. BOTH TIMES OCCURRED WHILE I WAS GOING DOWN A HILL AT ABOUT 30-35 MPH. I NOTICED THAT THE RPM READING WHEN THE ACCELLERATOR ISN'T DEPRESSED IS VERY LOW. IT SOMETIMES DIPS CLOSE TO ZERO. NORMAL RPM FOR SITTING IN IDLE IS AROUND 1. IT'S CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765230August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE BRINGING HOME FROM DEALER GOING DOWN THE DRIVEWAY. NO CONTROL OVER THE VEHICLE. WEEK LATER WHILE TRAVELLING ON EXPRESSWAY AT 60MPH, VEHICLE STALLED AGAIN. WAS ABLE TO STEER OVER SIDE OF ROAD, BARELY, AND VEHICLE RESTARTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765023August 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AUTO STALLED WHILE GOING DOWN EXTENDED INCLINE AT SPEED 35-40 MPH. I WAS IN A LONG LINE OF CARS AND WAS VERY LUCKY TO GET THE CAR TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. I QUICKLY SLIPPED THE GEAR INTO NEUTRAL AS IT SLOWED AND CAR IMMEDIATELY RESTARTED. I AM PUTTING THIS INCIDENT INTO YOUR SITE, EVEN THOUGH IT HASN'T HAPPENED AGAIN SINCE DEC., BECAUSE I KNOW OTHER DRIVERS HAVE HAD THIS REOCCUR INTERMITTENTLY, EVEN AFTER FORD SUPPOSEDLY FIXED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765031August 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS MY 2ND INCIDENT IN 2 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765048August 1, 2002
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE HAS A TENDENCY TO STALL WHILE IT IS BEING DRIVEN, CREATING AN UNSAFE SITUATION. ON THREE OCCASIONS I HAVE TAKEN MY ESCAPE BACK TO THE DEALERSHIP TO HAVE THIS PROBLEM ADDRESSED, AS PER THE MANUFACTURERS WARRANTY. EACH TIME I AM TOLD THAT THERE IS NO GUARANTEE THAT THE PROBLEM HAS BEEN FIXED AND THAT IT MAY HAPPEN AGAIN. TO DATE, OVER THE SPAN OF MY OWNERSHIP, THE VEHICLE HAS DEMONSTRATED THIS PROBLEM SIX TIMES. EACH TIME IT HAS CREATED AN UNSAFE CONDITION FOR MY FAMILY AND ME. THIS A VERY SERIOUS ISSUE WHICH THE SERVICE STAFF CANNOT SEEM TO FIX. THE STALLING DOES NOT OCCUR WITH ANY PARTICULAR FREQUENCY. IT HAS OCCURRED WHILE DRIVING HOME, WHILE DRIVING TO WORK, WHILE APPROACHING A STOP SIGN, AND WHILE DRIVING DOWN A HILL APPROACHING A BEND IN THE ROAD. SINCE I AM NOT ABLE TO USE THIS VEHICLE SAFELY AS INTENDED WHEN I PURCHASED IT, DUE TO A MANUFACTURERS DEFECT, I AM SEEKING A REMEDY OTHER THAN SERVICE DEPT APPOINTMENTS. FORD HAS LEFT ME WITH NO CHOICE BUT TO REQUEST A REMEDY, AS PER SECTION 59.1-207.13 OF THE VIRGINIA LEMON LAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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