Ford Escape Complaints
29,499 consumer complaints on file.
- #8015330August 1, 2002ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE HAS STALLED TWICE AT 55 MPH. DEALER REPLACED CIRCUIT BREAKE AFTER VEHICLE STALLED SECOND TIME.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764916July 30, 2002STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON 02/11/2002 TRAVELING AT 35MPH GOING TO WORK MADE A LEFT TURN AND TRUCK SUDDENLY STARTED TO STALL. ACCELLERATION BEGIN TO DECREASE AND A LOUD ROARING OR GRINDING SOUND WAS COMING FROM UNDER THE CAR. PULLED OVER DUE TO DECREASE IN ACCELERATION AND STOPPED CAR. TURNED CAR OFF AND ON AGAIN AND STARTED TO ACCELERATE AND CAR WOULD NOT GO ABOVE 35MPH. FINALLY MADE IT TO DEALERSHIP. DEALER LOOKED AT CAR AND DETERMINED IT WAS THE STEERING ASSEMBLY AND REPLACED. ON 03/14/02 WENT OUT TO START CAR AND DROVE 35 MPH ENGINE LIGHT CAME ON AND STAYED ON THE REMAINING OF DAY. TOOK TO DEALER THE NEXT DAY DUE TO LIGHT STILL ON, DEALER REPLACED PART INDICATING SWITCH CHIP BAD. ON 07/25 AND 07/ 29 CAR FAILS TO START AFTER AN EXTENDED PERIOD OF DRIVING HAS DONE THIS ON SEVERAL OCCASION AND HAVE CALLED DEALER TO BRING VEHICLE IN TO LOOK AT ON 08/01/02. VEHICLE STALLS AT 35 -40 MPH ON SEVERAL OCCASIONS. NOT HAPPY WITH VEHICLE PROBLEMS AND FEEL THESE DEFECTS CAN BE A DANGER TO ME AND OTHER DRIVERS ON THE ROAD. FORD SHOULD DO THERE BEST TO REPLACE PARTS AND ACCOMODATE THEIR CONSUMERS FOR TIME AND HEADACHES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764932July 30, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON MARCH 30, 2002, I PURCHASED A BRAND NEW FORD ESCAPE XLT AT HAYWARD FORD IN HAYWARD, CA. I HAD TAKEN THE VEHICLE PREVIOUSLY TO THE FORD SERVICE DEPARTMENT FOR A LOUD KNOCKING NOISE THAT THE VEHICLE HAD BEEN MAKING AND FORD WAS UNABLE TO VERIFY MY COMPLAINT. ON JULY 20, 2002, I ATTEMPTED TO DRIVE THE VEHICLE TO LOS ANGELES FOR A FAMILY REUNION WITH FOUR SMALL CHILDREN IN THE CAR WHICH INCLUDED MY TWO DAUGHTERS, MY NEICE AND MY NEPHEW. GOING AT A SPEED OF ABOUT 65 MILES PER HOUR, THE ENGINE CAUGHT ON FIRE AND ALL ASPECTS OF THE VEHICLE SHUT DOWN INCLUDING THE POWER STEERING AND THE BRAKES. I HAD TO STRUGGLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CAR IS NOW SITTING AT MAGIC FORD IN VALENCIA, CA WHERE I HAD IT TOWED. FORD HAS REFUSED TO PAY FOR THE RENTAL CAR THAT I AM FORCED TO DRIVE. FORD HAS NOT BOTHERED TO CONTACT ME. OUT OF CONCERN FOR THE SAFTEY OF MY FAMILY AND OTHERS, THE FORD ESCAPE NEEDS TO BE RECALLED BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014931July 29, 2002SUSPENSION
THERE IS A ROARING SOUND AND A GRINDING IN FRONT LEFT SIDE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764867July 29, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE ENGINE STALLS, I LOSE ALL STEERING CAPABILITIES. I HAVE NO BRAKES OR GAS. THIS HAPENS WITHOUT RESON OR ADVANCE NOTICE. VERY DANGEROUS SITUATION. SOMEONE IS GOING TO BE KILLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764886July 29, 2002SUSPENSION:FRONT
LOUD TICKING NOISE WHEN TURNING VEHICLE. OCCURS AT ALL SPEEDS. FORD NOTIFIED BUT CAN'T FIX PROBLEM. WILL NOT STATE WHETHER OR NOT VEHICLE IS SAFE FOR DRIVING. NO SAFETY DEFECT LISTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764795July 27, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE OWNED A 2001 AND 2002 ESCAPE BOTH HAVE ENGINES WITH THE SAME PROBLEM - THE ENGINE SHUTTING DOWN ON A HILL GOING 40 MPH, LOSING BRAKES AND STEERING LEADING TO A LIFE THREATENING SITUATION!!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764811July 27, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING AT APPROX. 35 MPH, ENGINE STALLED, LOSING CONTROL OF STEERING, BRAKES, AND ACCELERATION. HAPPENED ON 2 SEPERATE OCCASIONS, WITHIN ABOUT 1 MONTH. CAR HAS BEEN TAKEN TO DEALERSHIP TO INVESTIGATE PROBLEM, DEALER COULD NOT FIND ANYTHING WRONG.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764820July 27, 2002ELECTRICAL SYSTEM:IGNITION
HAS STALLED WHILE DRIVING AT ABOUT 35MPH. THIS HAS HAPPENED FOUR TIMES IN THE LAST FOUR MONTHS . WHEN I QUESTIONED THE DEALER ABOUT THE PROBLEM I WAS TOLD THAT THIS WAS BECAUSE THE GAS IN THE CAR WAS STILL WINTER GRADE AND IT WOULD CLEAR UP. HOWEVER THIS HAPPENED FOR THE FOURTH TIME ABOUT THREE WEEKS AGO. THIS IS MY WIFES CAR, AND THIS IS VERY SCARY FOR HER. SHE NEVER KNOWS WHEN IT WILL HAPPEN AGAIN, IT JUST STALLS OUT WHILE SHE IS IN MOTION. I. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764821July 27, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DECELERATING FROM 40 MPH TO 10 MPH. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764753July 26, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
THE FIRST INCIDENCE (MAY-2002), WHILE DRIVING APPROXIMATELY 40 MPH THE ENGINE SHUT-OFF AND THE STEERING LOCK. LUCKILY THE VEHICLE CAME TO A STOP AT THE SIDE OF THE ROAD WITH NO INJURIES. THE VEHICLE EVENTUALLY RESTARTED AND WAS RETURNED TO THE DEALERSHIP. THEY REPROGRAMMED THE PCM AND SAID THE PROBLEM WAS FIXED. THE SAME THING HAPPENED ABOUT 6-WEEKS LATER ALONG THE SAME STRETCH OF ROAD, AND LUCKILY AGAIN NOBODY WAS HURT. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER. THIS TIME THEY SAID THAT THEY CAN'T FIND ANYTHING WRONG AND GAVE IT BACK TO US WITHOUT A FIX. I AM AFRAID THAT NEXT TIME IT HAPPENS IT WILL BE IN TRAFFIC AND SOMEONE WILL BE INJURED OR KILLED. THIS VEHICLE SHOULD NOT BE ON THE ROAD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764699July 24, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #786052July 23, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED TWICE WHILE DRIVING AT 40 TO 45 MPH POSSIBLY CAUSED BY IAC MOTOR THAT FAILED. MANUFACTURER NOTIFIED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764646July 23, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING IN RUSH HOUR TRAFFIC WITH THE RADIO ON AND AIR ONLY ON. I WAS PRESSING ON THE GAS AND GOING NO WHERE. THEN I REALIZED THE CAR JUST DIED. I WAS IN THE FAST LANE. THERE WAS NO WHERE TO GO SO I HAD TO TAKE A LEFT TURN AND COASTED ACROSS 2 LANES OF TRAFFIC. I WAS IN PANIC AS I WAS JUST COASTING AND HAD NO POWER TO MOVE. ALL THE POWER STEERING AND BREAKES DID NOT WORK BECAUSE THE ENGINE WAS NOT ENGAGED. IT WAS A VERY DANGEROUS SITUATION. AFTER I REACHED THE SIDE STREET, I PUT ON MY FLASHERS. I PUT THE VEHICLE IN NUTERAL. IT STARTED AND I WENT HOME. I AM VERY NERVOUS TO DRIVE THIS VEHICLE, BECAUSE IF IT HAPPENS AGAIN, I COULD BE IN A SITUATION WHERE I COULD GET KILLED, HAVING NO POWER TO STOP, ADVANCE OR TURN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014487July 23, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE STALLS LOSING ALL POWER WITHOUT WARNING, THE DEALER WAS CONTACTED BUT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014459July 22, 2002ELECTRICAL SYSTEM:IGNITION
AT 30MPH VEHICLE SHUTS OFF. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014471July 22, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL WHILE DRIVING, AND VEHICLE WILL HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL RESTART. CONSUMER VERY CONCERNED ABOUT POTENTIAL ACCIDENT. VEHICLE HAS BEEN CHECKED BY DEALER 3 TIMES, AND PROBLEM STILL OCCURRING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014393July 19, 2002STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:IGNITION
WHILE DRVING STEERING WHEEL LOCKED UP AND THEN VEHICLE STALLED, ALMOST CAUSING AN ACCIDENT. VEHICLE WAS CHECKED BY DEALER, WHO ADVISED CONSUMET THAT THEY COULD NOT FIND ANY PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764465July 19, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REPEATED PROBLEM. THERE HAVE BEEN 5 OCCURRENCES. IT HAS BEEN TO THE DEALERSHIP 3 TIMES. ON EACH OF THESE OCCURRENCES, THE ENGINE HAS STALLED FOR NO APPARENT REASON CAUSING LOSS OF POWER BRAKING AND POWER STEERING. MOST INSTANCES OCCURRED WHILE DRIVING DOWN A SLIGHT DECLINE AT APPROXIMATELY 40-45MPH. ON ALL THREE DEALER ASSESSMENTS (TWO DIFFERENT DEALERSHIPS), THE PROBLEM COULD NOT BE REPRODUCED. THE FIRST TIME THE BASE IDLE WAS ADJUSTED. THE SECOND TIME A RELAY WAS REPLACED. THE THIRD TIME FORD CORPORATE DIRECTED THE DEALERSHIP TO INSTALL AN IDLE AIR CONTROL. I EXPRESSED SAFETLY CONCERNS ABOUT LOSS OF POWER STEERING AND BRAKES TO THE DEALERSHIP. BUT, SINCE THEY WERE NEVER ABLE TO REPRODUCE THE PROBLEM, THEY DON'T CONSIDER IT A CONCERN. THERE IS STILL A GREAT SAFETY CONCERN HERE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014197July 18, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT HIGHWAY SPEED VEHICLE WILL STALL. DEALER HAS BEEN NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0