Ford Escape Complaints

29,499 consumer complaints on file.

#8013111July 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED VEHICLE HAS STALLED SINCE THE VEHICLE WAS PURCHASED, WHEN THE VEHICLE STALLS THERE ARE NO BRAKES AND CONSUMER IS UNABLE TO STEER THE VEHICLE, THE STALLING USUALLY OCCURS WHEN COASTING DOWNHILL, THE DEALER HAS REPLACED NUMEROUS PARTS, HOWEVER THE PROBLEM STIL EXISTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763663June 30, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 50 MPH DOWNHILL DURING RUSH HOUR WHEN I LOST POWER. I WAS ON A STRETCH OF INTERSTATE THAT HAD NO SHOULDER SO I COASTED 1/4 MILE TO THE SHOULDER. I WAS TOWED TO THE DEALER WHO REPLACED MY ALTERNATOR. SIX WEEKS LATER, I GO TO START MY CAR AND IT WOULDN'T START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763664June 30, 2002
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PURCHASED 1ST ESCAPE 6-7-02. DEALER HAD CAR 7 OUT OF 11 DAYS FOR STALLING ISSUES AND HATCH LOCK REPAIRS. DEALER REPLACED VEHICLE WITH NEW VEHICLE 6-25-02. ON 6-26-02 NEW CAR STALLED ON DECELERATION BETWEEN 6-6:30 PM GOING DOWN AN INCLINE ON PEARL DRIVE. ON 6-28-02 CAR STALLED ON DECELERATION AROUND 5 PM ON DOWNHILL SLOPE OF MUEGGE ROAD. THE CAR WAS PLACED IN NEUTRAL AND RESTARTED IMMEDIATELY. CONTACTED FORD CUSTOMER SERVICE TO REQUEST ALL TSB TESTS BE PERFORMED BY DEALER AT ONE TIME TO REMEDY ISSUES. AM CURRENTLY WAITING TO HEAR BACK FROM FORD TO SEE IF THAT IS GOING TO BE POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012743June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL OUT AT ANY SPEED, THERE IS NO PRIOR WARNING, AND EVERYTHING WILL SHUT DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012770June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 4 TIMES AT 30-40 MPH. DEALER CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012852June 27, 2002
TIRES:TREAD/BELT
HEARD A NOISE, TOOK VEHICLE TO DEALER AND WAS INFORMED THAT FRONT DRIVER'S SIDE TIRE WAS BEGINING TO SEPARATE, ORIGINAL TIRE. *AK FIRESTONE TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012665June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING, STEERING:RACK AND PINION, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING 30-35 MPH, VEHICLE WILL SHUT OFF WITHOUT ANY NOTICE. CONTACTED DEALER, WHO WAS NOT WILLING TO DO ANYTHING.*AK. NUMEROUS PARTS HAVE BEEN REPLACED REGARDING THE STALLING, BUT THE PROBLEM STILL EXISTS, THE ENGINE LIGHT ALSO ILLUMINATED, CONSUMER STATED THE TRANSMISSION WAS REPLACED IN APRIL 2002, THE ENGINE COOLING FANS WERE REPLACED, AND ALSO THE RACK AND PINION WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763505June 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER SIDE VIEW MIRROR GLASS SHAKES AND FLUTTERS WHEN DRIVING ON HIGHWAYS. DRIVER CANNOT SAFELY TRUST MIRROR FOR REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE OF AUTO DUE TO THE CONSTANT SHAKING OF THE MIRROR. DEALER REPLACED ENTIRE DRIVER SIDE VIEW MIRROR, HOWEVER, THE SAFETY DEFECT CONTINUES TO PERSIST AND DRIVER STILL CANNOT BE ASSURED OF REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE. THE DEALER SAYS THAT FORD KNOWS THERE IS A PROBLEM AND STATES "NORMAL" BODY VIBRATION MAY CAUSE THIS EXCITING THE MIRROR GLASS. THIS IS NOT A "NORMAL" BODY VIBRATION. WHAT IS NORMAL ABOUT AN ENGINEERING DESIGN DEFECT THAT CAUSES THE DRIVER SIDE VIEW MIRROR GLASS TO SHAKE AND FLUTTER WHEN DRIVING AT HIGHWAY SPEEDS? FORD ADVISES DEALERS (OASIS REPORT, SYSTEM CODE 10300-BODY MIRRORS, SPECIAL SERVICE MESSAGE #15995) THAT ENGINEERING IS CURRENTLY INVESTIGATING THROUGH THE "QUICKER SERVICE FIX (QSF) PROCESS." FORD STATES THAT ADDITIONAL INFORMATION IS EXPECTED TO BE RELEASED DURING THE 3RD QUARTER OF 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763533June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I CONTINUE TO HAVE A PROBLEM WITH MY VEHICLE STALLING FOR NO APPARENT REASON. IT HAPPENED TWICE IN OCTOBER 2001. THE FIRST TIME IT HAPPENED I CALLED THE DEALERSHIP TO SEE IF THERE WAS A PROBLEM WITH THE ESCAPE. I WAS TOLD THERE WAS NO PROBLEM & THERE WAS NOTHING WRONG WITH MY VEHICLE BUT CALL IF IT HAPPENS AGAIN. MY VEHICLE STALLED THE NEXT DAY. I TOOK THE VEHICLE TO THE DEALERSHIP BUT THEY WERE UNABLE TO DUPLICATE THE STALL. THEY CONTACTED THEIR REPAIR HOTLINE FOR SUGGESTIONS. THERE WAS APPARENTLY NO REAL ANSWER BUT IT WAS SUGGESTED TO REPLACE A VARIETY OF PARTS. MY VEHICLE HAD NO PROBLEMS UNTIL 06/25/02 WHEN IT STALLED AGAIN FOR NO REASON. THIS IS A SERIOUS SAFETY ISSUE. IN EACH INSTANCE I WAS TRAVELLING AT APPROXIMATELY 45MPH ON A DOWNHILL (WITH PLENTY OF GAS IN THE TANK) AND THE VEHICLE STALLED W/OUT ANY WARNING. MY RADIO & LIGHTS CONTINUED TO WORK JUST FINE. NEEDLESS TO SAY I LOST MY POWER STEERING AND BRAKES ON EACH OCCASION. THE FIRST 2 OCCASIONS I WAS LUCKY ENOUGH TO BE ABLE TO MUSCLE MY CAR ONTO THE SHOULDER OF THE ROAD W/OUT INCIDENT. I PUT IT IN PARK & IT STARTED RIGHT UP. THE LAST TIME I HAD TO SHIFT IT INTO NEUTRAL ON THE FLY & RESTART THE ENGINE. LUCKILY FOR ME IT RESTARTED AS I HAD NOWHERE TO PULL OVER AS I WAS HEADED TOWARDS A TWO LANE BRIDGE OVER THE RIVER WITH NO SHOULDER TO PULL ONTO. I HAVE BEEN VERY LUCKY IN THAT I HAVE NOT BEEN INJURED NOR HAVE I INJURE ANYONE ELSE. THIS IS A VERY SERIOUS DEFECT AND A POTENTIALLY DEADLY ONE. I KNOW FROM DOING SOME RESEARCH THAT THERE ARE QUITE A FEW OTHERS WITH THIS PROBLEM ON BOTH THE 2001 & 2002 MODELS. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE THERE IS A FATALITY. A BRAND NEW CAR SHOULD NOT STALL AT RANDOM TIMES WITH NO WARNING WHILE TRAVELLING AT A PRETTY GOOD SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763481June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING. OCCURS GOING UPHILL OR DOWNHILL. (3 OUT OF 4 TIMES ON SAME BLOCK OF A MAIN STREET). HAS OCCURRED 4 TIMES THIS YEAR ALREADY. RESULTS IN LOSS OF POWER STEERING, AND POWER BRAKES. TO DATE NO ACCIDENTS, BUT PROBABILITY FOR A FATAL INCIDENT TO OCCUR IS VERY HIGH! HAVE TAKEN VEHICLE TO THE DEALERSHIP TWICE ALREADY. THEY ARE UNABLE TO DUPLICATE PROBLEM OR DISCOVER CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012456June 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL STALL, THEN SHUTDOWN, AND BECOME INOPERATIVE. DEALER HAS BEEN NOTIFIED, AND HAS REPAIRED PROBLEM ON SEVERAL OCCASIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012515June 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CUT OFF TWICE. BUT WAS ABLE TO GET TO THE SIDE AND PUT IT IN NEUTRAL AND START RIGHT UP AGAIN. THIS HAS HAPPENED TWICE. ALSO, IT GIVES NO WARNING, BUT IT SEEMS TO HAPPEN WHEN COMING DOWN A GRADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012278June 20, 2002
AIR BAGS:FRONTAL
FRONT COLLISION AT 60 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED A BROKEN NOSE AND SHOULDER. VEHICLE WAS TOTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#763273June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED DURING NORMAL OPERATION OF THE VEHICLE. LUCKILY, NO ACCIDENT INSUED. DEALER TOWED CAR TO DEALERSHIP BUT FOUND NO PROBLEM. RECEIVED BULLETIN FROM FORD THE FOLLOWING DAY IDENTIFYING THE PROBLEM AND DETAILING CORRECTIVE ACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763287June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SUDDENLY STOPPED WHILE GOING AROUND CLOVER LEAF. POWER STEERING WENT OUT ALONG WITH BRAKES. STOPPED VEHICLE, IMMEDIATELY RESTARTED AND VEHICLE HAS BEEN RUNNING PROPERLY SINCE. DEALER (SUNTRUP FORD) STATED THEY HAVE NO IDEA WHAT COULD HAVE CAUSED PROBLEM AND TO CONTINUE DRIVING AND SEE IF IT HAPPENS AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011924June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING ENGINE WILL STALL, CAUSING VEHICLE TO SHUT DOWN. DEALER HAS BEEN NOTIFIED, AND HAS REMEDIED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011984June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
AT 50MPH WHEN FOOT WAS LET UP FROM ACCELERATOR, THERE WOULD BE A DELAY IN DECELERATION, ALSO STEERING COLUMN WOULD SHAKE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE VEHICLE DID NOT ALWAYS ACCELERATE OR DECELERATE CORRECTLY. THE DEALER REPLACED THE PCM COMPUTER SYSTEM THREE TIMES, BUT THE PROBLEM CONTINUED TO EXIST. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763114June 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS WHILE DRIVING BETWEEN 35-40 MPH. UPON DECELARATION. LOSE POWER STEERING ANS POWER BRAKES. NO WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009378June 14, 2002
ENGINE AND ENGINE COOLING:ENGINE
THIS IS THE SECOND TIME THAT ENGINE STALLED WHILE DRIVING AND THIS TIME I WAS ALMOST REAR ENDED. ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. THIS COULD BE A LIFE THREATENING PROBLEM IF ON A HIGHWAY THE NEXT TIME THIS HAPPENS. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***763065
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011876June 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION
WHEN CONSUMER STARTS UP VEHICLE IT HESITATES/STALLS. CONSUMER HAD TAKEN VEHICLE DEALER TO CHECK BECAUSE OF ITS PULLING TO THE LEFT. CONSUMER WAS NEVER BEEN TOLD WHY VEHICLE STALLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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