Ford Escape Complaints

29,499 consumer complaints on file.

#10014096April 7, 2003
ELECTRICAL SYSTEM
MY 2002 FORD ESCAPE PURCHASED AT JOHN ELWAY FORD IN BOULDER, CO STALLED ON ME. I'VE PREVIOUSLY HAVE HAD ELECTRICAL PROBLEMS THAT HAVE NOT BEEN FIXED AFTER BEING BROUGHT IN NUMEROUS TIMES. AFTER THE VEHICLE STALLED, IT WOULD MAKE AN EXTREMELY LOUD NOISE AND IT WOULD NOT SHUT BACK DOWN. THE SERVICE PEOPLE HAVE DONE NOTHING TO HELP THIS SITUATION. I'VE ALSO SPOKE WITH THE MANGER DAVE AND NOTHING IS BEING DONE. I BOUGHT THE TRUCK BRAND NEW AND IT HAS LESS THAN 30,000 MILES ON IT. I SPEND ALOT OF MONEY ON IT EVERY MONTH AND IT SHOULD NOT BE BREAKING DOWN ALREADY! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014035April 6, 2003
TIRES:SIDEWALL
TIRE BLEW OUT IN THE SIDEWALL. TIRE IS A CONTINENTAL CONTITRAC SUV 235/70R16 (NOTE THAT YOU DO NOT HAVE THIS TIRE SIZE LISTED FOR THIS TIRE MODEL BUT THIS IS THE CORRECT SIZE). AREA WHERE DEFECT OCCURRED APPEARS TO BE WHERE TREAD AND SIDEWALL MEET. THERE IS NO EVIDENCE OF PRIOR DAMAGE TO TIRE. I DID NOT HIT ANYTHING PRIOR TO THE BLOWOUT. DEFECT IS APPROXIMATELY 6 INCHES LONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015159April 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STALLED WITHOUT WARNING WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE ENGINE WOULD REV WHEN THE ACCELERATOR WAS PRESSED BUT THE VEHICLE WOULD NOT MOVE. THE DEALER REPROGRAMMED THE COMPUTER BUT THE PROBLEM RE-OCCURRED. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015085April 3, 2003
TIRES
THE TIRES FELT AS IF THEY HAD A "FLAT SPOT" WHICH CAUSED THE VEHICLE TO HANDLE VERY ROUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013920April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BLOCK CRACKED WHILE I WAS DRIVING CAUSING THE OIL PAN TO EXPLODE AND THE OIL CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10013923April 3, 2003
UNKNOWN OR OTHER
WHILE DRIVING DOWN A TOWN STREET, WE HEARD A POP ON THE LEFT HAND SIDE OF THE VEHICLE. WITHIN SECONDS STEERING BECAME DIFFICULT, A STRONG VIBRATION AND LOUD REVING SOUND PERSISTED. THINKING WE HAD A TRANSMISSION PROBLEM WE HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE IT SAT FOR THREE DAYS. THEY INSISTED THERE WAS NO PROBLEM WITH THE VEHICLE. MY HUSBAND INSISTED THEY LOOK HARDER AND THEY FOUND THE MOTOR MOUNT HAD BROKEN. WHILE IT IS REPAIRED UNDER WARRANTY, IT IS OUR THIRD DEFECT IN A VEHICLE WE HAVE OWNED FOR A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015061April 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE ENGINE STALLED WITHOUT WARNING. THE DEALER REPROGRAMMED THE PCM. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013671March 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2001 FORD ESCAPE HAS REPEATEDLY STALLED DURING NORMAL DRIVING. CAR CURRENTLY HAS 33,000 MILES; HOWEVER, I BEGAN HAVING PROBLEMS EARLY ON. CAR HAS STRANDED ME SEVERAL TIMES. CAR HAS BEEN TOWED IN SEVERAL TIMES AND DEALERSHIP CAN FIND NOTHING WRONG IT. DEALERSHIP HAS REPLACED ALTERNATOR, TRANSMISSION, FUEL HOSES, SENSOR, COMPUTER, ETC. AND CAR STILL STALLS. THIS WEEK IT HAD TO BE TOWED FROM MY GARAGE TO THE DEALERSHIP BECAUSE IT WOULD NOT START. DEALERSHIP AGAIN COULD FIND NOTHING WRONG WITH CAR. I LOVE THE CAR, BUT AM TERRIFIED TO DRIVE IT AS WHEN IT STALLS EVERYTHING LOCKS UP AND I HAVE HAD A COUPLE NEAR MISS ACCIDENTS TRYING TO GET OFF THE ROAD. I HAVE AN INFANT AND THIS IS UNACCEPTABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014665March 28, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED ON 4 OCCASIONS. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014711March 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013621March 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
OUR 2002 FORD ESCAPE HAS STALLED TWICE WHILE DRIVING AT ABOUT 40 MPH. THE INCIDENTS WERE ABOUT 3 WEEKS APART. WE HAD TO PUT OUR HAZARDS ON TO PUT THE CAR IN PARK TO BE ABLE TO RESTART THE VEHICLE. THE SERVICE DEPARTMENT AT OUR DEALERSHIP SAID THEY HAD NEVER HEARD OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013534March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON MARCH 25, 2003, AT 5:15 PM MY 2002 FORD ESCAPE WITH 13800 MILES STALLED GOING DOWN A STEADY GRADE. I LOST ALL POWER TO THE STEERING AND BRAKES. IN RUSH HOUR TRAFFIC, WITH SEVERAL OTHER MOTORISTS IN FRONT OF AND BEHIND ME, I HAD TO FIGHT THE STEERING WHEEL AND BRAKES TO REGAIN CONTROL OF THE VEHICLE, ALL WHILE ATTEMPTING TO RESTART THE CAR--AN ABSOLUTELY FRIGHTENING SITUATION. THIS IS THE SECOND TIME IN 7 MONTHS THIS HAS HAPPENED. THE FIRST TIME THIS HAPPENED, I WAS GOING DOWN A SHARP GRADE AROUND A TIGHT BEND TO THE RIGHT. I LOST ALL POWER TO THE BRAKES AND STEERING, CAUSING ME TO NEARLY FALL OVER A STEEP CLIFF ONTO TRAFFIC BELOW. HAD THIS HAPPENED, I'M SURE I WOULD HAVE BEEN KILLED ALONG WITH SEVERAL OTHER MOTORISTS AS WELL. EACH TIME I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE I WAS TOLD THE PROBLEM WAS "FIXED." THIS CAR IS EXTREMELY UNSAFE TO DRIVE AS IT SHUTS DOWN WITHOUT WARNING! I HAVE INFORMED THE DEALER OF MY CONCERNS ABOUT THIS VEHICLE'S EXTREMELY UNSAFE CONDITION, AND THEIR RESPONSE IS THAT I SHOULD TRADE IT IN AND BUY YET ANOTHER NEW CAR FROM THEM. I HAVE ALSO HEARD OF SEVERAL OTHER PEOPLE IN MY AREA WHO ARE EXPERIENCING THE SAME PROBLEM WITH THE SAME TYPE OF VEHICLE. FORD NEEDS TO CORRECT THIS VERY SERIOUS ISSUE IMMEDIATELY BEFORE THERE ARE DEATHS ASSOCIATED WITH THIS APPARENTLY COMMON FACTORY DEFECT! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013542March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
I'VE HAD MY NEW SUV FOR 4 DAYS (270 MILES) - IT STALLED WHILE SITTING IN TRAFFIC. LOST ALL POWER. MANAGED TO GET IT OVER IN A EMPTY TURNING LANE, TURNED EVERYTHING OFF, PUT IT BACK IN PARK AND IT STARTED RIGHT UP. LUCKILY I WAS ONLY 2 MILES FROM THE DEALERSHIP. BEFORE PURCHASING, SALESMAN ASSURED ME THAT THE "STALLING" PROBLEM THAT OCCURRED ON EARLIER MODELS WAS CORRECTED WITH THE 2003 MODEL. APPARENTLY NOT. I DRIVE IN HEAVY TRAFFIC TO AND FROM WORK - THIS HAPPENED GOING TO WORK, BEEN IN VEHICLE ABOUT 30 MINUTES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011045March 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001 ESCAPE STALLING - I AM DRIVING DOWN THE ROAD AND THE ESCAPE JUST STOPS RIGHT IN THE MIDDLE OF TRAFFIC OR WHEN I AM TURNING. THIS IS VERY SCARY AND I HAVE BEEN LUCKY SINCE IT HAPPENED ONCE ON THE INTERSTATE IN 4 FOUR LANES OF TRAFFIC. I HAVE TRIED TO CONTACT FORD ABOUT IT TO SEE IF THEY HAD A RECALL OR SERVICE BULLETIN AND THEY LEFT A VOICE MAIL WITH NO TELEPHONE NUMBER. NOW THEY HAVE UNANSWERED 3 ADDITIONAL EMAILS. I CONTACTED THE LOCAL DEALER AND HE SAYS HE KNOWS NOTHING ABOUT ESCAPE STALLING EVEN THOUGH IT IS ALL OVER THE INTERNET WHERE THEY SAY THE DEALERS CAN NOT FIX IT. MY DEALER IS JUST MAKING GUESSES. THIS IS WHY I WANTED AT LEAST A SERVICE BULLETIN SO I DO NOT HAVE TO GO THROUGH A GUESSING GAME WITH MY DEALER. I AM VERY SCARED OF MY ESCAPE NOW ESPECIALLY IN INTERSTATE TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011059March 26, 2003
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED 2001 USED VEHICLE FROM HERTZ CAR SALES WITH 27,000+ MILES. TRANSMISSION HAD TO BE REPLACED SECOND WEEK WE HAD VEHICLE. ALSO REALIZED THAT AC/HEATING SYSTEM HAD "WHISTLE" WHICH COULD NOT BE TURNED OFF. MAJOR PROBLEM HAS VEHICLE STALLING WHILE DRIVING, LOSING ALL POWER, BRAKES, ETC. FORTUNATE NOT TO HAVE BEEN REAR-ENDED. FORD DEALER HAS WORKED ON PROBLEM, REPLACING TRANSMISSION, FIXING AC/HEAT SYSTEM AND ATTEMPTED TO REPAIR THE "STALLING" PROBLEM. THOUGHT IT HAD BEEN REPAIRED, HOWEVER, IT HAPPENED AGAIN YESTERDAY. CAR AT FORD DEALER ONCE AGAIN. IT IS STRANGE TO ME THAT THEY DO NOT COMMENT THAT THIS HAS HAPPENED NOT ONCE BUT MANY HUNDRED TIMES! I DEFINITELY FEEL THERE IS A MAJOR PROBLEM WITH THE ESCAPE STALLING AND BEING UNABLE TO CONTROL. AS WE DRIVE ON MOUNTAIN ROADS, THIS COULD CAUSE A MAJOR ACCIDENT. FORD HAS CERTAINLY LOST MY FUTURE BUSINESS BY NOT FACING THIS VERY SERIOUS PROBLEM. MUST THERE BE FATALITIES BEFORE THEY ACT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011019March 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 FORD ESCAPE WITH 20000 MILES ON IT. ON SUNDAY MARCH 23, 2003 MY WIFE WAS DRIVING DOWN THE HIGHWAY AROUND 45 MILES AN HOUR. SHE CAME UP TO A SLOWER CAR SOW SHE RELEASED THE GAS. THE ENGINE COMPLETELY SHUT OFF. SHE HAD TO FORCEFULLY GET OFF THE ROAD TRYING TO AVOID AN ACCIDENT. SHE PULLED OVER AND IT RESTARTED. SHE CONTINUED CAUTIOUSLY TO HER MOTHERS HOUSE. IT DIDN'T HAPPEN ON THE WAY HOME. I DROVE IT WHEN SHE GOT HOME AND FOUND THE IDLE TO BE LOW. IT WOULD SEEM TO BE RUNNING AROUND 4-500 RPMS AND SEEMED TO BE AFFECTED WHILE TAPPING BRAKES OR SLOWING DOWN SOME. I HAVE NOT YET TAKEN IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010934March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
THIRD TIME IN 2 YEARS SUV HAS LOST POWER DRIVING ON HIGHWAY. LOSS OF STEERING AND BRAKES NEARLY CAUSED MULTIPLE ACCIDENTS OF I-95. CALLED DEALER, WAS TOLD OTHER COMPLAINTS EXIST, FORD IS AWARE OF COMPLAINT, BUT UNABLE TO DUPLICATE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010750March 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2003 FORD ESCAPE A COUPLE OF WEEKS AGO. I DROVE IT 8 DAYS AND 650 MILES WHEN THE TRANSMISSION WENT OUT. IT WAS TOWED TO THE DEALER AND HAS BEEN THERE FOR 6 DAYS. I AM REQUESTING FROM FORD AN EXTENDED WARRANTY ON THE VEHICLE WHICH THEY ARE UNWILLING TO PROVIDE. THEY ARE FIXING THE DIRECT CLUTCH WHICH FAILED. I DO NOT THINK AN EXTENDED WARRANTY IS UNREASONABLE. I KNOW GM WOULD PROVIDE ONE SHOULD THE SITUATION BE THE SAME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010769March 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2002 FORD ESCAPE OVER THE MATHEWS BRIDGE IN RUSH HOUR TRAFFIC, THE ENGINE CUT OFF WITH NO WARNING. I WAS ABLE TO COAST OFF THE BRIDGE AND COAST TO A STOP. IT RESTARTED RIGHT AWAY. THIS WAS THE SECOND TIME IT HAPPENED. THE FIRST TIME WAS APPROX 1 MONTH AGO. ENGINE CUT OFF WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010687March 18, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I WENT TO SHUT MY DRIVERS SIDE DOOR AND IT FELT A LITTLE FUNNY. I OPENED IT AGAIN AND WHEN I SHUT IT I HEARD A CLANKING NOISE. WHEN I OPENED MY DOOR AGAIN THE PIN AND CLIP FELL OUT AND THE DOOR (THE TOP HINGE) CAME OFF. I HAD TO REMOVE THE BOTTOM PIN AND CLIP TO RE- HANG MY DRIVERS SIDE DOOR IN ORDER TO GO TO THE DEALERSHIP TO HAVE THEM DO NOTHING AND TELL ME THAT I AM THE ONLY PERSON THEY HAVE EVER SEEN IT HAPPEN TOO AND THAT IT SHOULDN'T HAPPEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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