Ford Escape Complaints

29,499 consumer complaints on file.

#10020203May 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE CAUGHT ON FIRE DUE TO A PROBLEM WITH THE ENGINE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018912May 19, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY ESCAPE HAS STALLED (3 TIMES) WHILE DRIVING DOWN A SLIGHT DOWNHILL GRADE IN THE ROAD GOING ABOUT 40 MPH. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP TWICE. FIRST TIME THEY TOLD ME THAT THE IDLE CONTROL VALUE WAS CORRODED AND REPLACED IT. THE SECOND TIME THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THIS IS A VERY FRIGHTENING EXPERIENCE TO HAVE YOUR CAR QUIT ON YOU IN THE MIDDLE OF TRAFFIC AND I FEEL VERY STRONGLY THAT IT NEEDS TO BE ADDRESSED SINCE IT IS HAPPENING TO OTHER PEOPLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018602May 13, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS AT IDLE WHEN IN GEAR. MUST PRESS WITH INCREASED PRESSURE THEN SUDDENLY RELEASES, LUNGING FORWARD. THIS IS A COMPANY VEHICLE AND EVERYONE ELSE IN THIS COMPANY HAS THE SAME COMPLAINT WITH THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019421May 8, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 10 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. NEITHER FRONT AIR BAG DEPLOYED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018420May 8, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING ABOUT 35 - 40 MPH THE VEHICLE WOULD SIMPLY STALL OR SHUT DOWN FOR NO REASON. THIS CAUSED THE BRAKE PEDAL AND ACCELERATOR PEDAL TO BECOME VERY DIFFICULT TO PRESS. THERE WAS A LOT OF RESISTANCE TO THE BRAKE PEDAL. ALL WARNING LIGHTS ON THE DASHBOARD CAME ON. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN WHEN THE STALL OCCURRED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019373May 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT HIGHWAY SPEEDS ENGINE SHUT DOWN AND CAUSED LOSS OF POWER STEERING. *NLM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016729April 30, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
PURCHASED 2002 MODEL IN 10/01. THREE WEEKS AFTER PURCHASE STEERING WHEEL WAS SHAKING AND LOOSE. TOOK IT BACK TO THE DEALER, THE BOLT IN THE STEERING WHEEL CAME UNSECURED. THIS WAS NOT DUE TO CUSTOMER ERROR. IN 2002 THE UPHOLSTERY OVER THE CARGO SPACE WAS HANGING DOWN FROM THE CEILING AND THE FOAM INSULATION AROUND THE DOOR (REAR PASSENGER SIDE) WAS NOT SECURE. I TOOK IT BACK TO THE DEALER. THE UPHOLSTERY WAS FIXED BUT THE INSULATION WAS NOT. AT THAT TIME I ALSO COMPLAINED ABOUT THE VEHICLE IDLING WHEN IN NEUTRAL. IT WAS ALSO VIBRATING AND SKIPPING WHEN IN NEUTRAL. THE VEHICLE WAS ALLEGEDLY CHECKED WITH NOT PROBLEMS. I TOOK THE VEHICLE BACK TO HAVE THE INSULATION REPAIRED AND THE IDLING/VIBRATION CHECKED. THE INSULATION WAS REPAIRED. THE MECHANIC STATED THE CAR WAS FINE. IDLING/VIBRATION AND SKIPPING STILLS CONTINUES TODAY. ALSO THE VEHICLE SLIPPED OUT OF GEAR AND CRASHED INTO A POLE. THE CAR WAS NOT ON AND THE DOORS WERE LOCKED. I TRIED TO UNLOCK IT WITH THE REMOTE KEY. IT CONTINUED TO MAKE A CLICKING SOUND BUT THE DOOR WOULD NOT OPEN. THE LOCKS WOULD SOMETIMES JAM. HAVE TAKEN THE VEHICLE NUMEROUS TIMES FOR THESE PROBLEMS. NOT CORRECTION. AT THIS TIME I AM COLLECTING ALL DOCUMENTATION AND SUBMITTING A LETTER TO FORD MOTOR COMPANY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10017860April 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY WHILE DRIVING AT 40/65 MPH THE ENGINE CUT OFF WITHOUT WARNING OR CAUSE. THE VEHICLE WAS SERVICED 5 TIMES. CAUSE UNKNOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016715April 29, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING ON I294 NORTHBOUND BETWEEN 127TH STREET AND APPROXIMATELY 103RD STREET, THE ENGINE ON OUR 2002 FORD ESCAPE BLEW UP. THERE WAS NO WARNING IN TERMS OF WARNING LIGHTS OR OTHER INDICATORS THAT THERE WAS ANY PROBLEM. SHORTLY AFTER ENTERING THE INTERSTATE, THE CAR BEGAN TO MAKE A MOTOR BOATING TYPE OF SOUND. IT SOUNDED AS IF THE SUN ROOF WAS NOT COMPLETELY CLOSED. THEREAFTER THE ENGINE BLEW AND PIECES BEGAN TO FLY OUT. A HUGE FIREBALL, HOT ENOUGH TO MELT THE LICENSE PLAT HOLDER IN THE MIDDLE OF THE TAILGATE WAS DISCHARGED FROM THE TAILPIPE. THE CAR BEGAN SMOKING AND SMOKE WAS DISCHARGED INTO THE CAB OF THE VEHICLE. WE WERE ABLE TO MAKE AN EMERGENCY STOP ON THE SHOULDER OF THE ROAD. THE CAR CONTINUE TO SMOKE AND THERE WAS OIL LEAKING FROM THE ENGINE. A PIECE OF THE CRANKSHAFT WAS FOUND ON THE SHOULDER OF THE ROAD 100-150 FEET BEHIND THE VEHICLE. THE FIREBALL HAD BEEN OF SUFFICIENT SIZE TO CAUSE MULTIPLE CALLS TO LOCAL FIRE DEPARTMENT AS WELL AS THE STATE POLICE. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10016670April 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 40 MPH AND GOING AROUND A CURVE, MY 2002 FORD ESCAPE STALLED ON ME FOR THE 3RD TIME. I HAVE NO WARNING AND I LOSE MY STEERING AND BRAKES. MY FIRST STALL HAPPENED DURING THE FIRST MONTH THAT I OWNED IT. I WAS 4 MONTHS PREGNANT. THE 2ND STALL HAPPENED WHILE MY HUSBAND WAS DRIVING IT. I NOW FEEL LIKE MY CAR THAT ONLY HAS 8,000 MILES ON IT IS NOT SAFE TO DRIVE. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR THE FIRST STALL, THEY TOLD ME THAT IT HAD THE WRONG SENSOR ON IT AND REPLACED IT. THE SECOND STALL THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT AND ACTED LIKE THEY HAD NEVER HEARD OF THIS. WHAT IS FORD GOING TO DO TO FIX THE PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016422April 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AT OVER DRIVE SHIFTING ,THE TRANSMISSION "CHATTERS"WHEN THE CAR REACHES ABOUT 2000 RPM. TO UPSHIFT. THIS HAPPENS AT ANY SPEED. PROBLEM SEEMS TO BE TORQUE CONVERTER PRESSURE IS NOT ENOUGH TO ENGAGE THE HIGHER GEAR. FORD DEALER RECOMMENDED TRANSMISSION FLUID CHANGE TO FIX THE PROBLEM , BUT IT STILL EXISTS. I ASKED ANOTHER REPAIR DEALERSHIP WHAT IT COULD BE ,THEY RECOMMEND CHANGING THE TORQUE CONVERTER,THE FLUID CHANGE WILL NOT CORRECT THE PROBLEM. THEY NEED TO GO BACK ON THE DAY IT WAS STILL COVERED UNDER WARRANTY AND REPLACE THE TORQUE CONVERTER UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017367April 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE FUEL SYSTEM AS STATED IN RECALL 00 V 277 001, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016165April 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
LOSS OF ALL FORWARD GEARS IN A 2001 FORD ESCAPE. THIS OCCURRED WHILE DRIVING ON AN ON RAMP TO AN EXPRESSWAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016041April 17, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014498April 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED ON MY 2002 FORD ESCAPE WHILE DRIVING ON THE INTERSTATE AT 55 MPH. WAS ABLE TO COAST TO THE SHOULDER IN BUMPER-TO-BUMPER RUSH HOUR TRAFFIC. RE-STARTED RIGHT AWAY. DEALER (TWO RIVERS FORD IN NASHVILLE) ADVISES THEY'VE NEVER HEARD OF THIS PROBLEM, DESPITE MANY COMPLAINTS TO NHTSA AND TECHNICAL BULLETINS #15434, 15589, 0286. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015965April 16, 2003
VEHICLE SPEED CONTROL
WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THIS PROBLEM IN MARCH 2003. THE THROTTLE SENSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015826April 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED, WHICH CAUSED THE VEHICLE TO HAVE NO BRAKES AND STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014187April 9, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I BOUGHT THE VEHICLE USED. I AM CONCERNED WITH ALL OF THE UPDATES THAT I HAVE SEEN ON THE SAFETY ISSUE OF THE VEHICLE SIMPLY SHUTTING DOWN IN THE MIDDLE OF DRIVING. THE PROBLEM I AM DEALING WITH IS THE 4WD IS STUCK IN 4WD. THE 4WD LIGHT ISN'T ON, BUT WHEN I TURN SHARPLY, I CAN FEEL THE WHEELS GRABBING FOR TRACTION. IT IS AT THE DEALERSHIP NOW (ONLY HAD 2 WEEKS) AND THEY HAVE NOT IDENTIFIED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014192April 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE STALLED WHILE IN MOTION FOR THE SECOND TIME. IT STALLED IN FEB. 2002 AND A FORD TSB TO UPDATE THE PCM WAS PERFORMED TO FIX THE PROBLEM IN JUNE OF THE SAME YEAR. EVERYTHING WAS FINE UNTIL THE OTHER DAY WHEN IT STALLED WHILE COASTING AFTER A BRIEF PERIOD OF ACCELERATION TO ENTER A HIGHWAY ON-RAMP. I COULD CONTROL THE VEHICLE WITH A LITTLE EXTRA EFFORT AND IT DID RE-START RIGHT AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015506April 9, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN THE ACCELERATOR PEDAL WAS PRESSED SLIGHTLY THE VEHICLE SURGED FORWARD FROM 0-10 MPH. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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