Ford Escape Complaints

29,499 consumer complaints on file.

#10021212June 7, 2003
AIR BAGS
MY AIR BAG LIGHT KEEPS COMING ON. INFORMED BY THE DEALER TODAY THAT THIS IS A KNOWN DEFECT. IT IS DUE TO "RAIN WATER GETTING ON A SENSOR". THE ENTIRE DRIVERS SIDE FRONT QUARTER PANEL WILL HAVE TO BE REMOVED TO FIX THE PROBLEM. THE PART WILL BE ORDERED AND I'LL TAKE THE CAR BACK FOR REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021118June 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE I WAS DRIVING ON THE ORTEGA HWY (VERY CURVY ROAD), I STARTED DECELERATING FOR AN UPCOMING CURVE, AND WITHOUT WARNING, THE POWER STEERING AND BRAKES STOPPED WORKING, THE CAR DIED AND SLOWLY ROLLED TO A STOP. INDICATOR LIGHTS CAME ON. I WAS ABLE TO RESTART THE CAR. I WAS EXTREMELY FORTUNATE THAT THIS DID NOT CAUSE A SERIOUS ACCIDENT. SINCE THEN I FEEL VERY UNSAFE WHENEVER DRIVING THE CAR, WONDERING IF IT WILL HAPPEN AGAIN. A CAR STALLING WITHOUT ANY INDICATION AND FOR NO REASON IS EXTREMELY DANGEROUS AND CAN POTENTIALLY CAUSE FATAL ACCIDENTS. I BELIEVE THIS CAR NEEDS TO BE RECALLED FOR THE SAFETY ALL DRIVERS AND PASSENGERS ON THE ROAD, SINCE IT CAN HAPPEN AT ANYTIME, WITHOUT WARNING. I RECENTLY FOUND OUT THAT THE MANUFACTURER IS AWARE OF THIS DEFECT, AND I AM ABSOLUTELY APPALLED AND OUTRAGED THAT THEY ARE CONTINUING TO SELL VEHICLES THAT COMPROMISE THE SAFETY THEIR CONSUMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021009June 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD ESCAPE HAS A TRANSMISSION SLIP PROBLEM THAT THEY DIDN'T WANT TO COVER UNDER WARRANTY. THIS IS A DANGEROUS SITUATION WHEN THIS HAPPENS IF PASSING ANOTHER VEHICLE CAUSING THE VEHICLE TO STALL. ALSO, IF TURNING IN FRONT OF ANOTHER VEHICLE ONCOMING AND IT STALLS YOU COULD GET HIT FROM THE SIDE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020782May 31, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I HAVE HAD MULTIPLE PROBLEMS FROM FIRST DAY I BOUGHT THE TRUCK STARTING WITH ALL MY CD'S GETTING JAMMED ONE AT A TIME EJECTING FROM MY 6XCD INDASH CHANGER I ALSO THEN PROCEEDED TO HAVE TROUBLE WITH STARTING THE TRUCK IN COLD OR HOT WEATHER OR EVEN HUMID WEATHER PROCEEDING WITH CONSTANT BREAK NOISES FROM FIRST WEEK WHICK MULTIPLE TIMES ITS BEEN WORKED ON BUT NO LUCK FIXING ALSO NOW LEFT DRIVERS SIDE HEADLIGHT CASING STARTED PRESENTING A BAD SEAL IN HEADLIGHT WHICH IN RETURN CAUSED ME TO HAVE TO REPLACE SET OF HEADLIGHTS WITH INSTALLATION FOR 90 DOLLARS ALSO MY SUNROOF IS STICKING WHEN YOU GO TO SHUT IT AND HODING DOWN BUTTON AND OUT OF ALL THESE DEFECTS YOU THINK IT WOULDNT BE ENOUGH TO DEAL WITH TRYING TO GET FIXED WHEN YOU WORK TWO FULL TIME JOBS AND HAD NO TRANSPORTATION FOR WORK AND YET FORD DEALERSHIP DID NOT WANT TO ASSIST ME IN ANY WAY WITH RENTAL FOR THEIR DEFECTS OF VEHICLE LEAVING ME STUCK WITH NO TRANSPORTATION FOR WORK DUE TO RELOCATING TO DALLAS THEN ATLANTA AND NOT KNOWING ANYONE WHOM COULD HELP ME WITH GETTING TO EMPLOYMENT AND HOME LOCATIONS BUT TO TOP IT OFF MY 2002 FORD ESCAPE XLT IS ALSO HAVING A PROBLEM WITH LEATHER SEATS WEARING EXTREMLY BAD YET I TRY TO KEEP THEM AS CLEAN AND REPLIISHED AS POSSIBLE BUT YET SEATS ARE OF POOR QUALITY WHICH ALSO THE LEATHER STEARING WHEEL IS FADING WITH SPOTS OF DARKER AND LIGHTER LEATHER WRAPPING AND SAME FOR THE DASH AND RADIO CONTROLS, ALL ARE FADING WITH DARK AND LIGHTER BLACK SPOTS ALL OVER YET I KEEP MY TRUCK SPOTLESS AND I TAKE EXTREME CARE OF IT FOR MY VEHICLE IS MY BABY BUT SEEMS TO BE WITH FORD IM GOING TO BE FORCED TO FIND SOMETHING ELSE WITH ALL THE SAFETY ISSUES OF THE ENGINE STALLING NOT STARTING AND NOT BEING ABLE TO SHIFT IN GEAR AND FORCING THE VEHICLE IGNITION TO BE SWUTCHED OFF AND THEN BACK ON TO START BACK UP (IF IT WILL START THE NEXT TIME)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021715May 28, 2003
WHEELS
NAR 05/28/2003 *MR THE CONSUMER FAILED TO MAINTAIN REASONABLE CONTROL OF THE VEHICLE WHICH CAUSED TWO CAR COLLISION. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021727May 28, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
NAR 05/28/2003 *MR THE CONSUMER MADE SEVERAL ATTEMPTS TO FIX INOPERABLE AIR BAG ASSEMBLY. SEAT BELT RESTRAINT SYSTEM REPLACED. DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020618May 28, 2003
ELECTRICAL SYSTEM:WIRING
I PURCHASED A FORD ESCAPE 2002 IN APRIL OF LAST YEAR FROM THE ABLE FORD DEALERSHIP IN ROCKVILLE CENTRE. THE PROCESSOR (COMPUTER PART OF THE ENGINE) FAILED IN MARCH 2003 AND WAS REPLACED IT'S NOW MAY 2003 I AM STILL HAVING ISSUES WITH THE PROCESSOR. THEY TOOK THE CAR IN ON FRIDAY MAY 16, 2003 AND PUT A HORNEST ON THE ENGINE (PROCESSOR) AND GAVE ME THE CAR BACK THAT DAY. AN HOUR AFTER I GOT MY CAR BACK FROM THE ABLE FORD DEALERSHIP SERVICE DEPARTMENT IN ROCKVILLE CENTER, NY THE VEHICLE WAS HAVING THE SAME PROBLEM THAT WAS SUPPOSE TO BE CORRECTED THAT DAY. THEY CURRENTLY HAVE MY CAR IN THEIR POSSESSION NOW. THIS IS THE THIRD TIME I'M BRINGING MY VEHICLE TO THEM FOR THE SAME PROBLEM. THEY CAN'T TELL ME WHY THIS VEHICLE IS MALFUNCTIONING AND I'VE CALLED AND MADE COMPLAINTS TO THEIR CUSTOMER SERVICE DEPARTMENT SEVERAL TIMES WITHOUT ANYONE CONTACTING ME OR PROVIDING ME WITH ANSWERS. I CALLED THE SALESMAN MARK DEMARTINI WHO SOLD ME THE CAR. HE WAS ALSO RUDE AND TOLD ME TO CALL LAURA THE SERVICE DEPARTMENT MANGER. I CALLED LAURA AND LEFT HER A MESSAGE. SHE NEVER CALLED BACK. I HAVE A BRAND NEW VEHICLE THAT SPENDS MORE TIME AT FORD THAN WITH ME DRIVING IT AND I DON'T FEEL SAFE IN MY OWN VEHICLE. AT ANY TIME BECAUSE OF THIS PROBLEM MY CAR COULD SHUT DOWN WHILE DRIVING. I AM BEING GIVEN THE RUN AROUND AND FORD IS NOT PROVIDING ANSWERS AS TO THE MALFUNCTIONING OF MY NEW VEHICLE AND I FEEL CHEATED AND VIOLATED. THEY ARE CURRENTLY TELLING ME THAT THEY CAN NOT FIND ANYTHING WRONG WITH MY VEHICLE AND THEIR NY SERVICE REPRESENTATIVE JAMES WELCH (201) 529-7267, TOLD ME BASICALLY THIS IS ALL IN MY HEAD AND LIED ABOUT FACTS ON MY WORK ORDER SHEETS THAT I HAVE COPIES OF. HE SAID I AM TRYING TO BUILD A LEMON LAW CASE AGAINST THEM AND THEY ARE NOT GOING TO HELP ME DO THIS. NOW WITH ALL OF THIS SAID AND HE RUDENESS AND DISHONESTY HOW AM I TO BELIEVE HE EVEN LOOKED AT MY VEHICLE THAT HAS BEEN THERE FOR FIVE DAYS. THIS IS TRULY A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021729May 28, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE STALLED AND IT WOULD BE HARD TO START UP THE VEHICLE AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020523May 26, 2003
ELECTRICAL SYSTEM
I OWN A 2002 FORD ESCAPE XLT THAT STALLED TODAY FOR THE FIRST TIME AT 8900 MILES. I HAVE READ A LOT OF EMAILS ON ESCAPE-CENTRAL.COM ON THE EXACT SAME PROBLEM. WHY ISN'T FORD AGGRESSIVELY DOING SOMETHING TO FIX IT? I WAS TRAVELING ON A VERY BUSY STREET UNDER CONSTRUCTION WITH NO TURN OFF WHEN IT HAPPENED. I ALMOST WAS REAR ENDED AND IT COULD HAVE BEEN A VERY BAD ACCIDENT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019260May 25, 2003
ELECTRICAL SYSTEM:IGNITION
STALLS WHEN SLIGHTLY HITTING BRAKE TO HANDLE A CURVE, HAS ALSO HAPPENED IN PARKING LOTS WHEN SLOWING DOWN TO TURN AND PARK. INCIDENT HAS HAPPENED 7-8 TIMES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020498May 23, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GASOLINE FUMES ENTERED THE VEHICLE WHILE DRIVING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020499May 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS WERE WARPED WHICH CAUSED THE VEHICLE'S BRAKE PEDAL TO GO TO THE FLOOR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020500May 23, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE JUMPED FORWARD AND ACCELERATED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019201May 23, 2003
ENGINE AND ENGINE COOLING
2002 FORD ESCAPE XLT - OUR VEHICLE HAS EXPERIENCED NUMEROUS STALLS ON THE EXPRESSWAY. IT TAKES OUT POWER STEERING AND THE BRAKES. EACH TIME IT STARTS BACK UP AFTER I CAN GET THE VEHICLE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019210May 23, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WE HAVE HAD THE VEHICLE IN FOR REPAIR 4 TIMES FOR THE AIR BAG LIGHT. IT KEEPS COMING ON AND WON'T SHUT OFF. THIS VEHICLE IS JUST A YEAR OLD. THE DEALER REPAIR CENTER CAN'T SEEM TO GET THE PROBLEM REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019115May 22, 2003
ELECTRICAL SYSTEM:IGNITION
MY ESCAPE WILL START AND THEN STALL OR WHEN LETTING OFF THE GAS IT WILL STALL WHILE GOING AROUND BENDS OR JUST GOING DOWN THE ROAD. IT IS VERY ON SAFE BECAUSE WHEN GOING AROUND BENDS AND IT STALLS YOU CAN'T DO ANYTHING. IT HAS HAPPEN OVER 20 TIMES NOW, AND IT HAPPENS WITH NO WARNING AND WHEN EVER IT WANTS TO. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019116May 22, 2003
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, OTHER
I FILLED OUT A COMPLAINT AND THE # WAS CONFIRMATION NUMBER (ODI NUMBER) IS: 10019115. I HAD STUCK WRONG MILEAGE DOWN THE MILEAGE IS 38000 NOT 80000. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019048May 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE 2002 STALLED COMING DOWN A HILL WITH FOOT OFF GAS PEDAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020258May 21, 2003
AIR BAGS
WHILE DRIVING, AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020200May 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE CAUGHT ON FIRE, WHILE THE VEHICLE WAS PARKED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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