Ford Escape Complaints

29,499 consumer complaints on file.

#10168165September 13, 2006
ELECTRICAL SYSTEM:IGNITION
I NOTICED A 2001 FORD ESCAPE WITH A BRAKE HISSING PROBLEM AT 74K I HAVE THE SAME PROBLEM AT 40K. I'VE HAD SO MANY PROBLEMS WITH THIS CAR THAT I AM CONSIDERING NOT TO EVER BY A FORD VEHICLE AGAIN. THEY SHOULD HAVE RECALLS ON THESE SO THE CONSUMER DOES NOT HAVE TO PAY FOR THEIR MISTAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167831September 11, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE LEFT REAR TIRE MADE A NOISE. UPON VISUAL INSPECTION IT WAS NOTICED THAT THE TIRE HAD COMPLETELY SEPARATED FROM THE TREAD BELT. THE TIRES WERE THE VEHICLE'S ORIGINAL ONES AND HAD ONLY 25800 MILES. THE VEHICLE HAD NOT BEEN TO THE DEALERSHIP FOR REPLACEMENT. THE TIRE SIZE WAS P225/70R15.*AK UPDAYED 10/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167881September 11, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY, THEN BECAME CONSTANT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE IT WAS DETERMINED THAT A SEAT BELT ASSEMBLY PRETENSIONER KIT NEEDED TO BE INSTALLED FOR THE DRIVER AND PASSENGER SIDES. THE WIRING FOR THE AIRBAG WAS ALSO INSPECTED, AND IT WAS DETERMINED THAT THE WIRING NEEDED TO BE REPLACED. THE CONTACT STATED THE PROBLEM OCCURRED 4 TIMES. THE MANUFACTURER WAS ALERTED BUT DENIED THE CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167730September 8, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL GAUGE IS INACCURATE. AFTER FILLING UP THE INDICATOR READS EMPTY. TWICE WE HAVE RUN OUT OF GAS EVEN THOUGH THE INDICATOR SHOWS THAT THERE IS STILL GAS IN THE TANK. DEALER RECOMMENDED USING TECHRON TO HELP CLEAN THE INDICATOR. HOWEVER, AFTER FILLING UP WITH GAS WITH TECHRON TODAY, THE FUEL INDICATOR SHOWED EMPTY. THIS HAS BEEN AND ONGOING PROBLEM FOR NEARLY A YEAR NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167416September 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY VEHICLE FROM MINNESOTA TO IDAHO WHEN, I'VE BEEN TOLD, A CONNECTOR BELT BROKE AND BROKE THROUGH THE ENGINE. AS A RESULT, THE ENTIRE ENGINE MUST BE REPLACED. I WAS PULLING A 5 X 8 TRAILER WITH A CLASS 3 HITCH AND I'VE BEEN ADVISED BY THE SERVICE TECHNICIAN THAT THE TRAILER DID NOT CONTRIBUTE TO THE BREAKDOWN. AS THE VEHICLE CLEARED A HILL ON AN INTERSTATE, THERE WAS A LOUD NOISE FROM THE BOTTOM OF THE TRUCK AND SPRAYING LIQUID AND SMOKE. WHEN WE INSPECTED THE VEHICLE, THE OIL HAD COMPLETELY DRAINED FROM THE OIL RESERVOIR (I'VE BEEN ADVISED THAT THE OIL CAP WAS FIRMLY IN PLACE AND DID NOT CONTRIBUTE TO THE INCIDENT). THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP AND IS CURRENTLY IN PROCESS OF RECEIVING A NEW ENGINE. THERE IS A HOLE IN THE BOTTOM OF THE TRUCK AND "METAL PARTS IN THE ENGINE." I'VE ASKED ABOUT WHY THE FAILURE OCCURRED AND THE SERVICE TECHNICIAN STATED THAT THEY DIDN'T KNOW. WHEN I CALLED FORD CUSTOMER SERVICE ABOUT THIS THEY TOLD ME THAT THE ENGINE WILL BE SENT TO FORD FOR ANALYSIS BUT THE FINDINGS WILL NOT BE SHARED WITH ME. MY CONCERN ABOUT THIS BREAKDOWN IS THAT THIS IS THE SECOND NEW FORD VEHICLE I'VE PURCHASED WHERE THE ENGINE HAD TO BE REPLACED SHORTLY FOLLOWING THE EXPIRATION OF THE 3 YEAR/36,000 MILE WARRANTY. THIS CURRENT VEHICLE HAS 35,552 MILES AND THE WARRANTY EXPIRED ON 6/14/06. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167304September 4, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
2001 XLT - HISSING NOISE WHEN PRESSING THE BRAKES. IF TAPPED THE SOUND DECREASES. THIS JUST STARTED AT 75K. WILL NEED TO GET BOOSTER CHANGED. I HAVE NEVER HAD THIS TO ANY OF MY OTHER VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167305September 4, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THIRD TIME MY REAR DIFFERENTIAL HAS LEAKED!!! FIRST TIME WAS IN 2003, SECOND TIME IN 2005, AND THIS TIME IN LATE 2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167107August 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION IN MY FORD ESCAPE XLT HAS HAD A VIBRATION FOR 2 YEARS OR SO AND I JUST FOUND OUT THAT THE TORQUE CONVERTER IS NOW BAD! I SPOKE WITH A FRIEND AT APPLE FORD IN LYNCHBURG VIRGINIA AND HE TOLD ME THAT THE FACTORY RECOMMENDS A FLUID FLUSH FIRST AND IT DIDN'T FIX THE PROBLEM! TORQUE CONVERTER MUST BE REPLACED! IT SEEMS LIKE TO ME THAT THE FACTORY IS DEFINITELY TRYING TO PATCH THE PROBLEM BY FLUSHING THE SYSTEM AND USING A NEW TYPE OF TRANSMISSION FLUID TO MASK THE PROBLEM SO THE CAR IS OUT OF WARRANTY BEFORE THE TORQUE CONVERTER FAILS AGAIN! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166744August 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED THE VEHICLE STALLED NUMEROUS TIMES WHILE TRAVELING AT VARIOUS SPEEDS. ON 08/24/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE AUTOMATIC TRANSMISSION MODULE WAS NOT OPERATING CORRECTLY. THERE WAS A NHTSA RECALL, #04V165000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166749August 28, 2006
AIR BAGS
IN APRIL 2005 MY AIRBAG LIGHT CAME ON. TOOK IT TO FORD AUTOLAND AND WAS TOLD I NEEDED TO PAY TO HAVE SOME SWITCH OR MODULE REPLACED COST OVER 400.00 DOLLARS. HAD THE REPAIRS COMPLETED AND NOW 18 MONTHS LATER SAME PROBLEM AND I AM TOLD I HAVE TO PAY ANOTHER $400 TO FIX SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167979August 25, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 FORD ESCAPE XLT CAUGHT FIRE UNDER THE HOOD. *KB THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE BOOSTER, HCU AND HCU HARNESS. AFTER DOING SOME RESEARCH THE CONSUMER BELIEVES THE FIRE WAS THE RESULT OF A FAULTY CRUISE CONTROL DEACTIVATION SWITCH. THIS SWITCH HAD BEEN RECALLED IN 1994-2002 FORD F150'S, NAVIGATORS AND EXPEDITIONS. . *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10166499August 25, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FOR THE PAST 3 MONTHS, WHILE DECELERATING TO STOP, MY VEHICLE WILL CUT OFF, ALSO OCCURRING WHEN I DECELERATE IN BUSY TRAFFIC. ON ONE INSTANCE WHILE PULLING ACROSS A HIGHWAY, MY VEHICLE STALLED AND I WAS ALMOST HIT IN THE SIDE BY AN ONCOMING CAR BECAUSE I COULD NOT GET THE CAR STARTED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166582August 25, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
8/11/2006 I WAS KNOCKED OUT AND PINNED BY THE REAR HATCH DOOR OF OUR 2006 FORD ESCAPE. I OPENED THE REAR HATCH AND LEANED IN TO REMOVE SOME ITEMS FROM REAR OF THE FORD ESCAPE AND THE HATCH CAME SLAMMING DOWN HITTING ME IN THE BACK OF THE HEAD AND RENDERING ME UNCONSCIOUS (I AM NOT SURE AS TOO HOW LONG) I CAME TO FACE FIRST INSIDE THE FORD ESCAPE WITH THE DOOR PINNING ME DOWN AND MY FEET HANGING OUT THE REAR. IT WAS ALMOST IMPOSSIBLE TO GET FREE OF THE REAR HATCH AND BECOME FREE. I FOUND ONE OF THE REAR STRUT SLAYING INSIDE THE REAR COMPARTMENT AND THE OTHER PRACTICALLY BROKE AND DANGLING FROM THE RIGHT SIDE OF THE REAR HATCH. AFTER COMING TO MY SENSES I TOOK THE FORD ESCAPE TO OUR LOCAL DEALERSHIP (SIMI VALLEY FORD) AND TURNED IT IN FOR WARRANTY TO FIX IT (WE HAVE THE 3YR/36000 MILE BUMPER TO BUMPER + THE TOP FORD EXTENDED WARRANTY , I CHECKED IT INTO OUR LOCAL FORD DEALERSHIP (SIMI VALLEY FORD) AND WAS TOLD THEY WOULD FIX IT AND WOULD WE NEED A RENTAL CAR WHICH WE SAID NO WE HAVE MY FORD EXCURSION TO DRIVE. ABOUT A WEEK LATER I RECEIVE A CALL FROM KEITH (SIMI VALLEY FORD SERVICE ) SAYING FORD REFUSES TO FIX OR STAND BEHIND THIS PROBLEM AND FOR US TO TURN IT INTO OUR INSURANCE. WE FEEL THIS IS FORDS DEFECT AND THEY SHOULD STAND BEHIND IT , SO OUR INSURANCE COMPANY HAS SENT OUT A INVESTIGATOR BUT THEY ARE NOT SURE AS TO WHAT HAPPENED. THIS IS A FORD DEFECT ON OUR 2006 FORD ESCAPE WITH 7100 MILES AND FORD IS TRYING TO SAY ITS WEAR AND TEAR , WE DON'T THINK SO , WE FEEL ITS A HUGE SAFETY ISSUE WHICH FORD IS TRYING TO AVOID. WE HOPE NO OTHER PEOPLE OR CHILDREN HAVE BEEN OR WILL BE HURT BY THIS DEFECT , FOR THE HATCH IS EXTREMELY HEAVY AND COULD EASILY COULD KILL SOMEONE OF WEAKER STATURE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10166135August 21, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OVERNIGHT, IT ERUPTED INTO FLAMES ALONG THE LEFT FRONT HOOD AREA WITHOUT WARNING. BYSTANDERS EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WAS MODERATE FIRE DAMAGE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE HYDRAULIC CONTROL UNIT OF THE BRAKES SHORTED OUT AND CAUSED THE FIRE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10165931August 18, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I PURCHASED A 2004 ESCAPE ON MAY 13, 2004 WITH THE STANDARD 3-YEAR/ 36,000 MILES COVERAGE. ON THE JUNE 11, 2006 THE CD PLAYER STARTED GRINDING. IT GAVE ME A NON-DESCRIPT ERROR MESSAGE AND WHEN I TRIED TO EJECT THE CD IT WOULD NOT COMPLY. I WOULD ESTIMATE MY MILEAGE AT ABOUT 42,000 MILES. I CONTACTED MY LOCAL FORD DEALER WHO STATED THAT SINCE MY MILEAGE WAS OVER 36,000 MY CAR WAS NO LONGER UNDER WARRANTY AND THAT THEY COULD NOT ASSIST ME, UNLESS I CHOSE TO PURCHASE A NEW CD PLAYER. IT NO LONGER WORKS. I HAVE FILED COMPLAINTS WITH THE BBB AND MICHIGAN ATTORNEY GENERAL OFFICE TO RESOLVE THE MATTER. SIMILAR PROBLEMS EXIST IN 2005 MODELS AND THE TECHNICAL SERVICE BULLETINS INDICATES TO REPLACE IT ONLY IF THE CAR IS UNDER WARRANTY, TELLING ME FORD HAS A DEFECTIVE PART AND IS HEDGING ITS BET THAT SOME PEOPLE WON'T FIGURE IT OUT BEFORE THE END OF THE WARRANTY PERIOD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165719August 17, 2006
POWER TRAIN:MANUAL TRANSMISSION
ON FRIDAY 8/11/06 I WAS ON MY WAY TO WORK DRIVING MY 2001 FORD ESCAPE (WITH 5-SPEED MANUAL TRANSMISSION). I WAS GOING AT AROUND 45 MPH IN A BUSY ROAD. SUDDENLY THERE WAS A TOTAL TRANSMISSION FAILURE AND MY VEHICLE CAME TO AN INSTANT TOTAL STOP. THERE WAS SCREECHING OF TIRES AND I WAS VERY FORTUNATE NOT TO CRASH AND THAT THE VEHICLES BEHIND ME DID NOT HIT ME. IT WAS ALSO A MATTER OF LUCK THAT THERE WERE NO PERSONS KILLED NOR INJURED. MY CAR WAS STUCK ON GEAR AND COULD NOT BE PUSHED FORWARD OR BACKWARD, SO IT HAD TO BE TOWED WITH A PLATFORM TRUCK. I BOUGHT THIS VEHICLE NEW IN 2001 AND HAVE BEEN THE SOLE OWNER. I HAVE GIVEN THIS VEHICLE ALL OF ITS RECOMMENDED MAINTENANCE EVERY 3,000 MILES. I INFORMED FORD MOTOR COMPANY ABOUT THIS FAILURE AND THEY WERE NOT HELPFUL AT ALL. I THINK THE GENERAL PUBLIC HAS TO BE INFORMED ABOUT THIS SAFETY RISK WITH 2001 FORD ESCAPES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165548August 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE TRANSMISSION FAILED SUDDENLY WITHOUT WARNING WHILE DRIVING 72 MPH. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. UPDATED 9/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165825August 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD ESCAPE XLT SPORT HAD TRANSMISSION PROBLEMS. *KB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165339August 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 02 ESCAPE. VALUE BODY TRANSMISSION ISSUES, METAL SHAVINGS IN TRANSMISSION FLUID, CAR ONLY 4 YEARS, 80K HIGHWAY MILES. CAR MAINTENANCE KEPT UP. TWO FORD DEALERSHIPS TELLING ME IT COULD COST 1 TO $2000 TO FIX. FORD COMPANY WOULD NOT HELP. CAN PROVIDE CONTROL NUMBER. DEALERSHIP WILL NOT TAKE RESPONSIBILITY. THIS HAS TO BE A MANUFACTURE ISSUE. DTC CODES TESTED PO741 & P1744. CONTROL# 14998722626. PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165007August 9, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED THE VEHICLE ACCELERATOR FAILED TO DEACTIVATE WHEN PRESSURE WAS RELEASED FROM THE PEDAL, WHILE PASSING ANOTHER VEHICLE AT 40 MPH. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, BROKE TO A STOP AND TURNED THE ENGINE OFF. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER AND INSPECTED FOR THE FAILURE. THE VEHICLE SPEED CONTROL, CABLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/25/06. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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