Ford Escape Complaints

29,499 consumer complaints on file.

#10160925June 27, 2006
SEATS
DT*: THE CONTACT STATED AFTER DRIVING FOR 15 MINUTES AT ANY SPEED ON A NORMAL ROAD CONDITIONS THE DRIVER SEAT AND THE FRONT PASSENGER SEATS CREATE A SEVERE PAIN AT LUMBAR BACK REGION. THE CONTACT EXPRESSED THE TWO FRONT SEATS WERE NOT ERGONOMIC, AS THEY WERE IN ALL VEHICLES PREVIOUSLY OWNED. UPDATED 9/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161562June 27, 2006
POWER TRAIN
SUBMISSION REGARDING LONG OUTSTANDING ISSUE WITH HIS 2003 FORD ESCAPE PURCHASED ON DECEMBER 30, 2002. *TS ***NAR*** THE VEHICLE HAS EXHIBITED TRANSMISSION SINCE THE DATE OF PURCHASE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 15 TIMES BUT THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. THE TRANSMISSION STOPPED SHIFTING AT 35 MPH, LOST POWER THEN OVERHEATED AFTER DRIVING DISTANCES OF ABOUT 10 MILES (CITY DRIVING). BUT WHEN THE VEHICLE WAS DRIVEN THROUGH PUDDLES OF WATER THE PROBLEM WOULD DIMINISH AND THE TRANSMISSION WOULD SHIFT NORMALLY AND POWER WOULD BE RESTORED. DURING THE CONSUMERS LAST VISIT TO THE DEALER HE WAS TOLD THAT THERE WAS NOTHING ELSE THEY COULD DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160141June 19, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE PINGS (PRE-DETONATION) WHEN OUTSIDE TEMP IS OVER 85 DEGREES AND SPEED IS OVER 40 MPH. DEALER SAYS NO CODES ARE THROWN BUT SUGGESTED THE LATEST PCM REFLASH AND INJECTOR CLEANING AT 44,800 MILES MIGHT SOLVE THE PROBLEM. A $278 CHARGE AND NO DIFFERENCE. NO REFUND SINCE THEY NOW TELL ME THIS IS A MAINTENANCE ITEM BUT THE DEALERSHIP ALSO MENTIONS THEY'VE SEEN A LOT OF THESE ISSUES WITH THE NEW E10 GAS IN THE OZONE NON-ATTAINMENT REGION. I EXPLAINED I DO NOT USE E10 SINCE THE COUNTY IN WHICH I RESIDE DOES NOT SELL E10. THEY SUGGEST TRYING DIFFERENT GAS BRANDS WHICH DOESN'T HELP. AFTER EXPLAINING I HAVE ANOTHER BRAND OF VEHICLE WITH A SIMILAR SIZE ENGINE THAT DOES NOT PING, THEY STATE FORD NEEDS TO DO SOMETHING ABOUT THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160154June 19, 2006
VEHICLE SPEED CONTROL
INTERMITTENT PROBLEM: WHEN BRAKES ARE APPLIED THE ENGINE SPEEDS UP REQUIRING EXCESS PRESSURE TO ENGAGE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160036June 16, 2006
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HAD A COLLISION WITH ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE SEAT BELTS WERE WORN HOWEVER THE CONTACT WAS INJURED WITH A STERNUM FRACTURE. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE FIRE DEPARTMENT EVACUATED THE DRIVER TO THE NEAREST HOSPITAL. THE VEHICLE WAS TAKEN TO A BODY SHOP BUT THEY WERE NOT ABLE TO DETERMINE WHY THE AIRBAGS AND SEAT BELTS FAILURE OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10159681June 13, 2006
ELECTRICAL SYSTEM:IGNITION
FOLLOW UP TO AN EARLIER REPORT REGARDING A 2002 FORD ESCAPE XLT WITH IGNITION COIL PROBLEMS. ON MAY 30, THE VEHICLE LOST ANOTHER IGNITION COIL (3 PREVIOUSLY HAD DIED) AFTER SITTING OVERNIGHT IN A RAINSTORM. THIS PROBLEM SEEMS TO MANIFEST ITSELF WHEN IT HAS BEEN RAINING OR VERY HUMID. THE TRUCK WAS TAKEN TO MACQUIRE FORD AND WAS AGAIN DIAGNOSED WITH A FAILED NUMBER 1 IGNITION COIL. THE COIL WAS REPLACED AT A COST OF $390. THE TRUCK WAS PICKED UP FRIDAY, JUNE 2, DRIVEN HOME AND PARKED. WHEN WE WENT TO DRIVE THE TRUCK AT 6PM THAT NIGHT, THE CHECK ENGINE LIGHT CAME ON AND THE TRUCK RAN ROUGH. THE DEALER WASN'T HAPPY TO SEE US BACK SATURDAY MORNING. THIS TIME COIL NUMBER 3 HAD GONE. NO ONE KNOWS WHY 5 COILS HAVE NOW FAILED AT THE COST OF $1300. THE FINAL ORIGINAL COIL HAS ALSO BEEN REPLACED. NO ONE AT FORD CAN GIVE AN ANSWER AND I AM OUT A CONSIDERABLE AMOUNT OF MONEY AND I SOMEHOW DOUBT THIS PROBLEM WILL BE RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160524June 12, 2006
VEHICLE SPEED CONTROL:CABLES, SEAT BELTS
2002 FORD ESCAPE ACCELERATES WHILE DRIVING. CONSUMER WAS INFORMED OF A RECALL NOTICE (04V574000) AND REPAIRS WERE MADE. PROBLEM RESURFACED AGAIN IN MARCH 2006.*KB THE ACCELERATOR CABLE WHICH WAS REPLACED FEB 2005 WAS ONLY UNDER WARRANTY FOR 1 YEAR/12000 MILES. THE CUSTOMER SERVICE REP ADVISED THE CONSUMER THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR. THE SEAT BELTS LOCKED UP WHEN IN USE. *NM UPDATED 09/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159315June 8, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED DURING THE NIGHT, THE VEHICLE ALARM SOUNDED. WHEN THE VEHICLE WAS APPROACHED, IT WAS NOTICED THAT SMOKE WAS COMING FROM UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT WERE ALERTED TO THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT DETERMINED IT OCCURRED IN THE ENGINE COMPARTMENT AND IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS OPERATING NORMAL PRIOR TO THE FIRE. THE VEHICLE IS CURRENTLY AT A LOCAL DEALERSHIP AWAITING FURTHER INSPECTION. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10159238June 7, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, THE STEERING WHEEL LOCKED. THE CONTACT THEN REVERSED AND PUT THE VEHICLE BACK IN DRIVE. AFTER TRAVELING A SHORT DISTANCE, THE VEHICLE WOULD NOT MOVE. THE CONTACT NOTICED THE FRONT DRIVER SIDE WHEEL WAS TURNED THE OPPOSITE DIRECTION OF THE OTHER TIRES. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE TIE ROD FRACTURED AND BECAUSE THE VEHICLE WAS DRIVEN AFTER THIS, THE AXLE FRACTURED AS WELL. THE TIE ROD AND AXLE WERE REPLACED. UPDATED 7/14/2006 - THE DEALER INFORMED THE CONSUMER THAT THE TIE ROD FRACTURED DUE TO RUST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159086June 6, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE THE AIR CONDITIONER WAS ON, THERE WAS A HESITATION WHILE ACCELERATING DURING A LEFT HAND TURN. THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM, BUT REPLACED A CHIP. FIVE WEEKS LATER, THE PROBLEM RETURNED AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM, BUT REPROGRAMMED THE COMPUTER TO THE LATEST SPECIFICATIONS. THE DEALERSHIP STATED BECAUSE IT WAS A FOUR CYLINDER ENGINE, THERE WOULD BE A HESITATION WITH THE AIR CONDITIONER ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159048June 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING ON A HIGHWAY AT 70 MPH THE CRUISE CONTROL WOULD NOT DEACTIVATE. DEPRESSING THE BRAKE PEDAL DID NOT SLOW THE VEHICLE OR TURNING OFF THE CRUISE CONTROL. TO STOP THE VEHICLE, IT WAS PLACED IN NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE SERVICE DEALER WHERE THEY DETERMINED THE CABLES WERE DEFECTIVE. THE CRUISE CONTROL CABLE WAS DISCONNECTED UNTIL THE ORDERED PARTS ARE RECEIVED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158959June 4, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
I SEE MORE AND MORE PEOPLE ARE HAVING PROBLEMS OF REPLACING THE EGR VALVE ON THEIR 2001 FORD ESCAPE. I REPLACED MINE TWICE AND THE DPFE SENSOR TWICE AND JUST HAD THE COMPUTER REPLACED AT JUST UNDER 42000 MILES. THERE IS TOO MANY PROBLEMS WITH THIS MODEL YEAR AND THE WARRANTY IS UP.. THEY (FORD) MAKE SO THESE CHEAP PARTS LAST UNTIL WARRANTY EXPIRES, SO THE CONSUMER HAS TO PAY I BOUGHT FORDS ALL MY LIFE BUT I'M HAVING SECOND THOUGHT AFTER THIS BUY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158821June 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FIRST INCIDENT HAPPENED ON 05/01/06 AFTER DRIVING AT LEAST 30 MIN TO 45 MIN. AT A SPEED OF AROUND 50 MPH, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A LOOSE GAS CAP. ON 5/22/06 AFTER DRIVING AGAIN AT LEAST 30 MIN TO 45 MIN. AFTER RETURNING HOME AND BACKING OUT OF THE DRIVEWAY MY ESCAPE STALLED AND WOULD NOT START, AFTER ABOUT AN HOUR IT STARTED AGAIN DID NOT TAKE IT TO THE DEALER. THE THIRD INCIDENT HAPPENED MAY 30 AFTER DRIVING 30 MIN TO 45 MIN THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALER WHERE THEY REPLACED THE VAPOR MANAGEMENT VALVE WHICH IS STILL NOT CORRECTING THE PROBLEM, SO THEY ARE TALKING ABOUT REPLACING THE FUEL TANK. THE DEALER HAS BEEN VERY HELPFUL, BUT AFTER FIVE YEARS I WOULD THINK I WOULD NOT HAVE THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158861June 2, 2006
CHILD SEAT:SHIELD ASSEMBLY
DT*: THE CONTACT STATED BOTH SIDES OF THE OVERHEAD SHIELD SEPARATED FROM THE CHILD SAFETY SEAT. THIS IS A COSCO TOURIVA MANUFACTURED JUNE 23, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158705May 31, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND NEITHER FRONTAL AIR BAG DEPLOYED. THE CONTACT WAS DRIVING 10-20 MPH. THE SEAT BELTS WERE IN USE AT THE TIME. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. THE DRIVER SUSTAINED INJURIES. THERE WAS A POLICE REPORT FILED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10158277May 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
STOP RIGHT IN STREET AND NO WAY COULD MAKE IT GO IF SOMEONE WAS BEHIND ME WE WOULD OF BEEN HIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158210May 24, 2006
AIR BAGS, SEAT BELTS:FRONT
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE PRETENSIONER IN THE DRIVER SIDE SEAT BELT NEEDED TO BE REPLACED. THE CONSUMER HAD TO PAY FOR THE REPAIRS. UPDATED 07/03/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158222May 24, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED WHILE ENTERING THE VEHICLE, IT WAS NOTICED THE THROTTLE CABLE WAS IN THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE THROTTLE CABLE WAS REPLACED. A NHTSA RECALL, #04V574000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE CABLES HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158100May 23, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE TURNING INTO A PARKING LOT AT LOW SPEED, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE STOPPED FORWARD MOTION WHEN THE CONTACT APPLIED BRAKE PRESSURE. ALSO, THE AUTOMATIC TRANSMISSION MAKES A CLUNKING NOISE WHILE SHIFTING GEARS. ADDITIONALLY, THE KEY IS DIFFICULT TO TURN IN THE IGNITION. IN SPITE OF THE ONGOING PROBLEMS, THE VEHICLE WAS NOT INSPECTED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157957May 21, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR IS JAMMED CLOSED. WILL NOT UNLOCK EITHER ELECTRICALLY OR MANUALLY. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE HANDLE. DEALER IS VERY HELPFUL BUT UNABLE TO REPAIR. NTSB LISTS SEVERAL OF SAME COMPLAINT BUT FORD HAS NO SOLUTION. ONLY ONE REMAINING EXIT FROM REAR AND LIKELY TO FAIL FROM SAME DESIGN AND TRAP PASSENGERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape