Ford Escape Complaints

29,499 consumer complaints on file.

#10364699November 3, 2010
SERVICE BRAKES, HYDRAULIC
ABS SYSTEM KICKS ON AND OFF AT RANDOM... MECHANIC DISCOVERED FAULTY LEFT FRONT TONE RING, WHICH IS CRACKED ON FRONT DRIVE AXLE. APPEARS TO BE A MANUFACTURING ERROR AS THERE WAS NO DAMAGE INCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363722November 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 FORD ESCAPE XLT. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE UNTIL A SECOND OR THIRD ATTEMPT. THE FAILURE OCCURRED IN COOL WEATHER TEMPERATURES AFTER THE INITIAL START UP IN THE MORNINGS AND NIGHTS. WHEN THE CONTACT ALLOWED THE ENGINE TO WARM UP FOR TEN MINUTES AFTER THE INITIAL START UP THE FAILURE WOULD NOT OCCUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363757November 2, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE BRAKING FROM 65 MPH, THE BRAKE PEDAL WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE HE DIAGNOSED THE FAILURE AT THE BRAKE LINES AND MASTER CYLINDER. THE DEALER STATED THAT A BRAKE LINE WAS HITTING AGAINST THE POWER STEERING CAUSING THE BRAKE LINE TO FRACTURE. THE DEALER REPAIRED THE BRAKE LINE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WARRANTY WAS EXPIRED THEREFORE THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 99,894. UPDATED 01/13/11*LJ UPDATED 04/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363800November 2, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES HAS BEEN SQUEALING AND SOFT, PEDAL GOING ALL THE WAY TO THE FLOOR OFF AND ON SINCE VEHICLE PURCHASE A YEAR AGO. TOOK IN FOR SERVICE TO DEALERSHIP DID NOT FIND ANYTHING WRONG. ON 10/30/2010, WAS DRIVING ON HIGHWAY, TRAFFIC WAS HEAVY THEREFORE GOING ONLY ABOUT 40MPH. THE CAR IN FRONT, BRAKED HARD AND AS I APPLIED MY BRAKES THEY WENT ALL THE WAY TO THE FLOOR AND THE ONLY WAY I STOPPED WAS BECAUSE I REAR-ENDED THE CAR IN FRONT OF ME, AIRBAG WAS DEPLOYED. I'M AFRAID IF I WOULD HAVE BEEN TRAVELING ANY FASTER, THE ACCIDENT WOULD HAVE BEEN TRAGIC, CONSIDERING MY TWIN 4 YR OLD NEPHEWS WERE IN THE BACK SEAT. AS SOON AS VEHICLE IS REPAIRED, I WILL FOLLOW-UP WITH THE DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10363556November 1, 2010
VEHICLE SPEED CONTROL
ON MY 2008 ESCAPE, MY GAS PEDAL WILL STICK AND WHEN I TRY TO DEPRESS IT, IT WILL NOT, IT REQUIRES A LARGE AMOUNT OF FORCE TO BREAK THE PEDAL FREE, WHEN THIS HAPPENS, IT CAUSES MY SUV TO ACCELERATE AT AN UNCONTROLLED RATE. THIS IS A CONTINUING ISSUE AND HAS ONLY GOTTEN WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362798October 28, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT DOWN; THERE WERE NO POWER BRAKES OR STEERING. SHE WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL ON HER WAY HOME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER CONTROL MODULE WAS THE CAUSE OF THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362806October 28, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO FUEL THE VEHICLE, THE VEHICLE WOULD ACCEPT THE FUEL BUT THE PUMP WOULD TURN OFF ALTHOUGH THE TANK WAS NOT FULL. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VENT LINE WAS THE CAUSE OF THE FAILURE; THE VEHICLE WAS REPAIRED AT THAT TIME. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AGAIN WHERE IT WAS REPAIRED AGAIN. THE FAILURE PROGRESSED AFTER THE LAST REPAIR. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT AND ADVISED HIM THAT SOMEONE WOULD CALL HIM BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. UPDATED 01/13/11*LJ THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT. UPDATED 04/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362575October 27, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHERE THE DEALER LOCATED SEVERE CORROSION AT THE VEHICLE UNDER-BODY, MUFFLER AND DIFFERENTIAL SYSTEM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY THEREFORE THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 76,000. UPDATED 01/06/11. *LJ UPDATED 02/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363318October 27, 2010
ENGINE AND ENGINE COOLING
IGNITION SPARK PLUG COILS (6) SHORTED OUT; SHORTING OUT THE COMPUTER AS TOLD BY THE FORD TECH TO THE OWNER OF THE VECHICLE. THE FORD TECHNICIAN TOLD THE VECHICLE OWNER TO KEEP THE RECEIPTS BECAUSE THIS SHOULD HAVE BEEN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362397October 26, 2010
ELECTRICAL SYSTEM
2002 FORD ESCAPE COLD PARKED, KEY-OFF VEHICLE FIRE - TOTAL LOSS UNINSURED AND FORD SO FAR HAS REFUSED COMPENSATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10362539October 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS COMPLAINT IS TO REGARDING FORD MOTOR COMPANY AND THE CD4E AUTOMATIC TRANSMISSION. THIS IS BY FAR THE WORST TRANSMISSION EVER BUILT. I HAVE A FORD ESCAPE AND A MAZDA 626 AND BOTH HAVE NEEDED THE TRANSMISSION REBUILT THIS YEAR. THE FORD 4 TIMES BEFORE IT WOULD WORK RIGHT. I WISH THAT THE GOVERNMENT WOULD NOT LET AUTO MANUFACTURERS BUILT DEFECTIVE VEHICLES AND PARTS AND MAKE THEM OWN UP TO IT IF THEY DO. I WONDER HOW MANY THOUSANDS OF DOLLARS CONSUMERS HAVE HAD TO LAY OUT TO FIX THESE HORRIBLE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362213October 25, 2010
VEHICLE SPEED CONTROL
WHEN DRIVING OUR 2008 FORD ESCAPE W/ 38,000 MILES DOWN THE INTERSTATE AT 65 MPH, THE GAS PEDAL SUDDENLY DROPPED TO THE FLOOR AND WAS LIFELESS. MY 15 1/2 YEAR OLD DAUGHTER WAS DRIVING IN THE LEFT LANE AND LUCKILY SHE WAS ABLE TO AVOID TRAFFIC AND GET TO THE ONLY AVAILABLE SHOULDER ON THE RIGHT. IT WAS A TERRIBLE SITUATION THAT COULD HAVE ENDED IN DISASTER. THE CAR IS IN THE SHOP NOW AND I CAN ONLY ANTICIPATE THAT THE FORD DEALERSHIP WILL NOT STAND BY THIS PRODUCT AND I WILL PAY FOR THE REPAIR AND TOWING EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362234October 25, 2010
VEHICLE SPEED CONTROL
TL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362238October 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE TRANSMISSION PROBLEM - THERE WAS NO INDICATION OF A TRANSMISSION PROBLEM UNTIL IT COMPLETELY QUIT AT 75,000 MILES. TOWED VEHICLE TO THE DEALERSHIP AND WAS TOLD THE TORQUE CONVERTER CAME APART AND FILLED THE TRANSMISSION WITH METAL. I DECLINED SERVICE AT THE DEALERSHIP SINCE THEY WANTED TOO MUCH MONEY TO REPAIR OR REPLACE THE TRANSMISSION. AN EXTENDED WARRANTY WAS PURCHASED AT THE TIME VEHICLE WAS PURCHASED WHICH WAS GOOD FOR 72 MONTHS OR 75,000 MILES. THE VEHICLE HAD EXACTLY 75,700 MILES WHEN TRANSMISSION WENT OUT AND WAS TOLD WARRANTY WOULD NOT COVER THE REPAIR EXPENSES. VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION SHOP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361691October 22, 2010
VEHICLE SPEED CONTROL, EQUIPMENT:MECHANICAL
1. DURING NORMAL DRIVING. 2. THE GAS PEDAL ON MY 2006 FORD ESCAPE STICKS AND IS UNABLE TO BE DEPRESSED (LOCKS) OR IS DIFFICULT TO PRESS DOWN WHILE IN TRAFFIC 3. THROTTLE BODY WAS REPLACED BY FORD TWO YEARS AGO AFTER A SIMILAR PROBLEM BUT IT IS HAPPENING AGAIN AND WE WERE ALMOST REAR-ENDED TRYING TO MERGE ONTO A HIGHWAY RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361744October 22, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHEN DISPENSING FUEL INTO THE FUEL FILLER NECK, THE GASOLINE PUMP WOULD PREMATURELY SHUT OFF AND NOT ALLOW THE FUEL TO CONSUME FUEL TO ITS FULL CAPACITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THEY DETECTED A BLOCKAGE IN THE FUEL FILL PIPE VENTING SYSTEM. THE TECHNICIAN REMOVED A SPIDER NEST FROM THE VENT HOSE. THE FAILURE MILEAGE WAS 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361480October 21, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, VISIBILITY:REAR WINDOW WIPER/WASHER, LATCHES/LOCKS/LINKAGES
I AM WRITING IN CONCERNS TO A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY HAS FAILED TO ADDRESS. I AM AN OWNER OF A 2005 FORD ESCAPE WHICH I PURCHASED NEW IN NOVEMBER OF 2004. I HAVE BEEN WAITING TWO MONTHS TO HAVE A FAULTY ELECTRICAL PART, THE SMART JUNCTION BOX, REPLACED. SINCE AUGUST 23RD MY VEHICLE HAS BEEN UNSAFE TO OPERATE WITHOUT THIS PART AS MY TURN SIGNALS, HEAD LIGHTS, AND HAZARD LIGHTS ARE INOPERABLE, AS WELL AS POWER WINDOWS, INTERIOR AND DASH LIGHTS, POWER LOCKS, RADIO AND CLOCK DISPLAY AND MY ABILITY TO UNLATCH THE REAR DOOR. AFTER RESEARCHING THE INFORMATION MYSELF I WAS FORCED TO WAIT ANOTHER WEEK TO BE SCHEDULED TO HAVE MY VEHICLE SCHEDULED FOR REPAIR. ON SEPT. 7TH THE FORD MECHANIC CONFIRMED THE PART I TOLD HIM I NEEDED WAS CORRECT AND SAID PART WAS ON BACK ORDER AND SHOULD BE AVAILABLE IN TWO WEEKS. ON SEPT.21ST, I CALLED TO ASK IF THE PART WAS AVAILABLE. IT WAS THEN THAT THE MECHANIC SAID THAT HE NEGLECTED TO MENTION THE PART WOULD NOT BE ORDERED UNLESS I PAID IN ADVANCE. I PAID FOR THE PART ON SEPT23. ON SEPT. 29TH THE GENERAL MANAGER AT WORDEN-MARTIN CALLED TO SAY THERE WAS NOTHING HE COULD DO. I ASKED IF IT WERE POSSIBLE TO HAVE A USED PART PUT IN TEMPORARILY WHILE I WAIT. I RECEIVED A REPLY THAT I WOULD HAVE TO PAY $350 TO HAVE THAT PART PUT IN WITH NO GUARANTEE THAT THE PART WOULD FUNCTION PROPERLY AND NO COMPENSATION IF THE REPLACEMENT PART WERE TO FAIL. NOT WANTING TO THROW AWAY $350 FOR A FAULTY PART, I FELT I HAD NO CHOICE BUT TO WAIT ANOTHER WEEK FOR THE PART TO ARRIVE. AFTER WAITING TWO WEEKS I NEVER RECEIVED A CALL, SO I CALLED THE DEALER TO INQUIRE ON THE PART. I WAS TOLD THE PART MAY NOT BE AVAILABLE UNTIL OCT. 25TH. I CALLED FORD MOTOR COMPANY'S CUSTOMER SERVICE WHO TOLD ME IT WAS THEIR DISTRIBUTOR AND NOT FORD'S RESPONSIBILITY AND THE PART SHOULD BE AVAILABLE BE AVAILABLE OCT. 15TH BECAUSE THE PART, ORDERED BY MANY, WAS BEING REDESIGNED. ON OCT. 19TH I CALLED AGAIN AND WAS TOLD THE PART MAY NOT BE AVAILABLE UNTIL NOVEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361334October 20, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE COMPLETELY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE ONE OF THE SIX COIL PACKS WAS REPLACED IN THE ENGINE. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. A TOTAL OF EIGHT ENGINE COIL PACKS HAD BEEN REPLACED ON THE VEHICLE. ALSO, THE MAIN COMPUTER AND ONE SPARK PLUG WAS REPLACED BY THE DEALER. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361151October 19, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ON MY 2006 FORD ESCAPE HYBRID FAILED AT HIGHWAY SPEED AND THE ABS AND BRAKE LIGHT CAME SIMULTANEOUSLY. BY PINNING THE BRAKE TO THE FLOOR I WAS ABLE TO SLOW THE VEHICLE IN THE SHOULDER. TURNING THE CAR OFF AND BACK ON "RESOLVED" THE ISSUE AND I WAS ABLE TO DRIVE HOME. THE PROBLEM HAPPENS RANDOMLY AND WITHOUT WARNING. I HAVE PLACED A CALL TO THE DEALER BUT HAVE NOT HEARD BACK YET. LOOKING ON LINE IT SEEMS TO BE A COMMON PROBLEM, YET NO RECALL HAS BEEN ISSUED FOR THIS VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360975October 18, 2010
VEHICLE SPEED CONTROL, EQUIPMENT:MECHANICAL
2007 ESCAPE XLS DEVELOPED TROUBLE WITH ACCELERATOR PEDAL IN FEBRUARY,2009. PEDAL WOULD STICK REQUIRING EXCESSIVE PRESSURE TO DEPRESS. STILL UNDER WARRANTY AT 33,205 MILES. TAKEN TO FORD DEALERSHIP WHERE CONCERN VERIFIED BY GROOVE DETECTED IN THROTTLE BODY. THROTTLE BODY REPLACED AND PROBLEM RESOLVED UNTIL NOW. AS OF SEPTEMBER, 2010 SAME TROUBLE HAS DEVELOPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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