Ford Escape Complaints

29,499 consumer complaints on file.

#10365927November 16, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING THE CONTACT SMELLED SMOKE, AND NOTICED THAT THE SMOKE INITIATED UNDER THE HOOD. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ABS MODULE WAS BURNED. THE DEALER WAS CONTACTED AND STATED THAT THE VIN WASN'T INCLUDED IN RECALL 07V156000 SERVICE BRAKES, HYDRAULIC: ANTI-LOCK, CONTROL UNIT/MODULE. THE MANUFACTURER WILL BE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,900.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10366369November 16, 2010
VISIBILITY
AFTER CLOSING LIFTGATE, REAR GLASS EXPLODED, SENDING SHARDS 10 FT. THE GAS CYLINDER STRUTS WERE THEN STUCK AT FULL EXTENSION OUT OF THE VEHICLE. THEY COULD NOT BE PUSHED IN WITH FORCE. WEATHER WAS DRY, 35 DEG.F. WE HAVE OWNED FOUR PREVIOUS ESCAPES AND HAVE NEVER SEEN ANYTHING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366379November 16, 2010
SERVICE BRAKES, HYDRAULIC
TL. THE CONTACT 2007 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 5 MPH THE CONTACT NOTICE THE ABS AND SERVICE BRAKE WAS ON. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THE DEALER NOTICE THE HYDRAULIC CONTROL UNIT HAD BROKEN. THE DEALER NOR THE CONTACT COULD NOT DETERMINE WHAT CAUSED THE HYDRAULIC CONTROL UNIT TO BRAKE. THE CONTACT HAS NOT CALLED THE MANUFACTURER REGARDING THE BRAKE UNIT. THE CONTACT NOTICE NUMEROUS COMPLAINTS REGARDING THE HYDRAULIC CONTROL UNIT FOR THIS YEAR MAKE AND MODEL AND STATED THIS MALFUNCTION COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 34,000. JO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366419November 16, 2010
ELECTRICAL SYSTEM
SMART JUNCTION BOX FAILURE. PART# 5L8Z15604GA THIS PART CONTROLS MANY OF THE ELECTRONIC ELEMENTS OF THE VEHICLE; DIRECTIONAL SIGNALS, HAZARD LIGHTS INSTRUMENT PANEL, HORN, LOCKS, WINDOWS, SECURITY SYSTEM. VARIOUS ELECTRICAL ELEMENTS FAIL INTERMITTENTLY BECAUSE OF THIS DEFECTIVE PART. THE PART IS ON BACK-ORDER AND CONTINUES TO BE PUSHED TO A LATER DATE. AS OF 11/16, THE PART IS ON BACK-ORDER UNTIL JAN 17, 2011. I HAVE SEEN OTHER COMPLAINTS ABOUT THIS ISSUE, AND SEE THAT THE PART HAS BEEN ON BACK-ORDER SINCE (AT LEAST) AUGUST 2010. THERE IS OBVIOUSLY A HIGH DEMAND FOR THIS PART, OR IT IS BEING REDESIGNED AND FORD IS TRYING TO AVOID A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365743November 15, 2010
SERVICE BRAKES, ELECTRIC
WHILE APPROACHING YELLOW TO RED LIGHT AT INTERSECTION, THE BRAKES WERE APPLIED, VIOLENTLY PULSED,THEN THE BRAKES LOCKED UP AND THE VEHICLE SLID SIDEWAYS INTO INTERSECTION.THE SPEED SENSOR (TONE) RING FOR THE ABS WAS CRACKED. LUCKILY NO INJURY, OR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365841November 15, 2010
ELECTRICAL SYSTEM
I WAS TRAVELING ON THE HIGHWAY @ 65 MPH WHEN I EXPERIENCED A 'CATASTROPHIC ENGINE FAILURE' WITH FOUR OCCUPANTS. I DON'T KNOW IF IT WAS SKILLED DRIVING, DIVINE INTERVENTION OR JUST PLAIN LUCK THAT PERMITTED ME TO SAFELY STOP THE VEHICLE WITHOUT A CRASH OR INJURY. HAD VEHICLE TOWED BY AAA TO DEALERSHIP. SERVICE DEPARTMENT SAID THE "HYBRID BATTERY COOLING SYSTEM" HAD FAILED AND CAUSED THE ENGINE TO STOP WITH NO WARNING. I WAS ALMOST REAR-ENDED BY A SEMI TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365633November 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 4-CYL, AT, 2010 ESCAPE XLT IN DECEMBER 2009, FROM HEALEY FORD IN ANSONIA CT, WHICH IS NOW CLOSED. TRANSMISSION SLIPPAGE, JERKING, GROWLING NOISE IN REVERSE, SUDDEN ACCELERATION ON HIGHWAY, ALL STARTED ALMOST IMMEDIATELY WITH THIS VEHICLE. RECALL REPAIR ON SOLONOID DONE, PROBLEM PERSISTS AND IS EVEN WORSE. SEVERAL NEAR ACCIDENTS WITH MY $25,000 SUICIDE RIDE I CALL AN ESCAPE...FORD HAS HAD IT TWICE FOR REPAIR WITHOUT SUCCESS. IN CT, I HAVE ONE MORE TRY AND I WILL PROCEED WITH CONNECTICUTS LEMON LAW ARBITRATION, AND FORD GETS TO BUY IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365571November 13, 2010
AIR BAGS:FRONTAL
OUR FATHER'S VEHICLE STRUCK A BRICK BUILDING AT APPROXIMATELY 50 MILES PER HOUR(FRONT / HEAD ON ) IN 2007 FORD ESCAPE. HE SUFFERED SEVERE INJURIES (FRACTURED NECK, BACK, MULTIPLE RIB FRACTURES , AND DIED AS A RESULT 2 WEEKS LATER. THE AIRBAGS DID NOT DEPLOY ON IMPACT. WHAT IS OUR NEXT STEP? WE RESEARCHED SEVERAL OTHER INSTANCES ON THIS SITE, REPORTS OF AIRBAGS NOT WORKING? PLEASE ADVISE ON NEXT STEP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10365280November 10, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VISIBLE PARTICULATE MATTER OF UNKNOWN ORIGIN COMING FROM INTERIOR HEATING/COOLING DUCTS OF 2009 FORD ESCAPE. DEALER KEPT CAR FOR 2 DAYS TO "BLOW OUT" THE SYSTEM AND ELIMINATE THE PROBLEM BUT IT STILL PERSISTS, CAUSING ME TO COUGH AND SNEEZE. DEALER STATES THE WHITE RESIDUE IS NOT HARMFUL BUT I DO NOT AGREE AND WOULD LIKE TO HAVE SAMPLES TESTED FOR TOXICITY AND HARMFUL EFFECTS FROM CONTINUOUS INHALATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365298November 10, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE BATTERY IN HER VEHICLE STOPPED WORKING SHE WAS UNABLE TO OPEN THE REAR LIFTGATE ON THE VEHICLE. SHE WAS ALSO UNABLE TO GAIN ACCESS FROM THE FLOOR BOARD IN THE REAR SEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365336November 10, 2010
VISIBILITY
I PULLED MY 2006 FORD ESCAPE INTO MY GARAGE, TURNED OFF THE ENGINE, GOT OUT AND SHUT MY DOOR WHEN THE REAR WINDOW JUST EXPLODED/SHATTERED. I HAD MY 3 YEAR OLD AND 7 MONTH OLD (WHO WAS REAR FACING) IN THE CAR WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365103November 9, 2010
ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING MY SON TO SCHOOL AND GOING TO WORK. ALL OF A SUDDEN THE CAR STARTED MAKING A NOISE, THE ENGINE AND BATTERY LIGHTCAME ON AND THE CAR SHUT DOWN. SHE WAS IN THE MIDDLE OF TRAFFIC. SHE THEN STARTED THE CAR AGAIN AND SHE WAS ABLE TO PULL INTO A GAS STATION. THE CAR AGAIN SHUT DOWN. WE HAD IT TOWED TO THE FORD SERVICE DEALER. THEY EXAMINED IT AND SAID THAT OUR MOTOR WAS DEAD AND THE ENGINE FLOODED. THIS IS THE FIRST INCIDENT WE HAVE HAD WITH THE CAR. THE FORD SERVICE PERSON QUOTED US FOR A NEW MOTOR 3800..FOR USED AND 5400 FOR A NEW ONE. TWO DAYS LATER HE UPPED THE PRICE TO 4800 FOR A USED ONE. I ASKED FOR SPECIFICS TO THE FAILURE BUT WAS NOT GIVEN ONE. AGAIN, I HAVE HAD PLENTY OF OIL CHANGES AND INSPECTION WITH NOTHING INDICATING A PROBLEM. MY MECHANIC CHECKED IT AN IS REPLACING IT FOR LESS. I REALLY BELIEVE THEIR IS SOME ISSUES WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365014November 8, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
GOT HOME AT 4PM, PARKED THE CAR IN THE GARAGE AND TURNED IT OFF. WALKED INSIDE AND WENT TO DINNER AT MY IN LAWS. ABOUT 3AM MY WIFE WOKE UP TO ONE OF OUR BABIES CRYING. SHE WENT DOWN TO SEE WHAT WAS GOING ON. AS SHE WAS WALKING THROUGH OUR KITCHEN SHE SMELLED SOMETHING THAT WAS NOT RIGHT. SHE WOKE ME UP AND WE ALL LEFT THE HOUSE AND WENT TO HER PARENTS HOUSE ACROSS THE STREET. WE CALLED THE GAS COMPANY AND THEY CAME TO SEARCH THE HOUSE. THE COULD NOT FIND A GAS LEAK, SO THE GUY FROM THE GAS COMPANY ASKED TO LOOK IN THE GARAGE. WHEN WE OPENED THE GARAGE IT FELT LIKE 100 DEGREES. WE LOOKED IN BOTH CARS AND THERE WERE NO KEYS IN THE IGNITION. WE POPPED THE HOODS ON THE CARS ON OUR ESCAPE YOU COULD BARELY TOUCH ANYTHING INSIDE THE ENGINE COMPARTMENT BECAUSE IT WAS HOT. ON OUR OTHER CAR YOU COULD TOUCH EVERYTHING. WE TRIED TO BACK THE ESCAPE OUT OF THE GARAGE UNTIL WE COULD GET IT TO THE DEALERSHIP THE NEXT DAY BUT WERE UNABLE TO. THE NEXT MORNING WE ENDED UP CALLING TO HAVE IT TOWED TO THE DEALER SHIP. THEY CHECKED THE WIRING UNDER THE BATTERY BECAUSE THEY HAVE HAD COMPLAINTS OF THE STARTER SPINNING BUT NEVER STARTING. SINCE THEN THEY AS WELL AS FORD HAVE SAID WE HAVE MADE THIS UP AND ARE UNWILLING TO DO ANYTHING ABOUT THE SITUATION BECAUSE THEY HAVE NEVER HERD OF SUCH OF A THING. SINCE WE ARE THE FIRST THEY DON'T FEEL OBLIGATED TO DO ANYTHING TILL SOMEONE GETS HURT OR DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366070November 6, 2010
FUEL SYSTEM, GASOLINE
AT APPROXIMATELY 5:50 AM, WHILE DRIVING TO WORK I EXPERIENCED A PROBLEM WITH THE ACCELERATOR PEDAL OF MY 2006 FORD ESCAPE. THE PEDAL, WHILE ATTEMPTING TO ACCELERATE OUT OF AN INTERSECTION AFTER THE LIGHT TURNED GREEN, BEGAN STICKING BADLY. AFTER WORKING WITH IT FOR A SHORT PERIOD OF TIME I WAS FINALLY ABLE TO GET THE PEDAL TO DEPRESS. DURING THIS TIME MY VEHICLE WAS ESSENTIALLY 'COASTING' THROUGH TRAFFIC, I WAS UNABLE TO ACCELERATE. AFTER GETTING HOME THIS EVENING I SEARCHED ONLINE AND DISCOVERED LITERALLY HUNDREDS OF SIMILAR COMPLAINTS ABOUT THE FORD ESCAPE GAS PEDAL STICKING. THIS COULD HAVE BEEN MUCH WORSE FOR ME IF IT HAD BEEN LATER IN THE DAY DURING RUSH HOUR TRAFFIC. ALL OF THE OTHER COMPLAINTS I RESEARCHED STATED THE SAME SITUATION THAT I HAD, LOW AIR TEMPERATURE (IT WAS APPROXIMATELY 50 F) AND ATTEMPTING TO ACCELERATE OUT OF AN INTERSECTION OR MERGING WITH TRAFFIC. FOR THE FAILED COMPONENT I AM SELECTING 'FUEL SYSTEM' BUT I AM NOT CERTAIN IF THIS IS THE CORRECT ONE. THE ACTUAL COMPONENT IS THE GAS PEDAL STICKING BADLY, I AM NOT CERTAIN IF IT IS THE PEDAL, THE CABLE OR THE THROTTLE-BODY THAT IS THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364760November 5, 2010
SERVICE BRAKES, HYDRAULIC
LETTER FROM SENATOR DENT ON BEHALF OF CONSTITUENT REGARDING A 2006 FORD ESCAPE HYBRID (DOT/I # 2010-2203) *TGW THE CONSUMER STATED A WARNING LIGHT ILLUMINATED TO SERVICE THE BRAKE SYSTEM. THE CONSUMER STATED IT COST $120 TO DIAGNOSE THE PROBLEM AS A FAULTY HYDRAULIC COMPUTER MODULE AND THE COST TO REPLACE IT WOULD BE $ 5,000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364202November 5, 2010
SERVICE BRAKES, HYDRAULIC
2008 FORD HYBRID ESCAPE PREVIOUSLY HAD A MASTER CYLINDER REPLACED BY THE DEALERSHIP AND THE TONE RING AS A RESULT OF BRAKE FAILURE. YESTERDAY THE BRAKES FAILED AGAIN THIS TIME THE ABS SYSTEM WAS FOUND TO BE FAULTY. THE MECHANIC AT THE FORD DEALERSHIP ADMITTED THAT THIS WAS NOT A WEAR AND TEAR ISSUE, BUT A COMPLETE PART FAILURE THAT INVOLVED THE ABS SYSTEM. THE PART IS SUPPOSED TO BE REPLACED, BUT I WILL HAVE IT RETAINED. THE VEHICLE IS ONLY 3 YEARS ONLY AND HAS LESS THAN 30,000 MILES ON IT. THIS IS THE 3RD ISSUE OF BRAKE FAILURE IN THIS VEHICLE AND THE DEALERSHIP HAS CONTINUED TO ATTEMPT TO MAKE FIXES TO NO AVAIL. *TR CONSUMER STATED HE MADE A COMPLAINT PROBABLY 7 YEARS AGO. VEHICLE HAS LONG SINCE BEEN REPAIRED SO THERE IS NOTHING TO TEST. UPDATED 6/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363982November 4, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ON AS HE DEPRESSED THE ACCELERATOR PEDAL TO PAST ANOTHER VEHICLE THERE WAS SUDDEN ACCELERATION AND THE VEHICLE SPEED INCREASED MORE THAN IT SHOULD. HE HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME FORCE IN ORDER TO GET TO MOVE ONTO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE CLOSEST DEALER AND AFTER INSPECTION HE WAS TOLD THAT THE VEHICLE SPEED CONTROL CABLE BROKE AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE SPEED CONTROL WAS DISCONNECTED; YET, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. HE THEN TOOK THE VEHICLE TO ANOTHER DEALER WHERE THEY REPLACED THE CABLE AT HIS EXPENSE FOR $160. THE MANUFACTURER WAS NOTIFIED AND ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,394.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364023November 4, 2010
VISIBILITY
2004 FORD ESCAPE - REAR WINDOW EXPLODED AFTER REAR DEFROSTER WAS TURNED ON FOR SHORT PERIOD. OUTSIDE TEMPERATURE WAS APPROX. 28 DEGREES AND FROST WAS ON WINDOWS. VEHICLE WAS STARTED TO DEFROST WINDOWS BEFORE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363827November 3, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE ACCELERATOR PEDAL WAS STUCK IN THE UP POSITION AND WOULD NOT MOVE DOWNWARD UNLESS THE ENGINE WAS WARM. IF THE TEMPERATURE WAS COLD THE ACCELERATOR PEDAL WOULD NOT LOOSEN UP ENOUGH TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO CLEANED A SPRING IN THE ACCELERATOR PEDAL AND INFORMED HER TO WARM THE VEHICLE BEFORE DRIVING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364630November 3, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2009 FORD ESCAPE. CONSUMER STATES PROBLEMS WITH ENGINE RANDOMLY SHUTTING DOWN. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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