Ford Escape Complaints

29,499 consumer complaints on file.

#10456657April 27, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED FORD TOLD HER THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WERE NOT AVAILABLE AND THE MANUFACTURER DID NOT GIVE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT EVEN THOUGH IT STATES IN THE RECALL THAT THE VEHICLE MAY CATCH FIRE, IT WAS SAFE TO DRIVE. THE CURRENT MILEAGE WAS 100,000. UPDATED 07/06/12 *BF UPDATED 08/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456586April 26, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35-40 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE RESTARTED AFTER THE FAILURE AND WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE NUMBER FOUR SPARK PLUG FAILED TO FIRE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456607April 26, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OF HER HOME WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE SMOKE CLEARED WITHIN MOMENTS, BEFORE THE CONTACT COULD REACH THE VEHICLE AND INVESTIGATE. THE VEHICLE WAS TAKEN AND LEFT WITH THE DEALER. THE DEALER LATER CONTACTED THE OWNER OF THE VEHICLE TO INFORM HIM THAT THE VEHICLE HAD EXPLODED WHILE AT THE DEALER AND DAMAGED FIVE OTHER VEHICLES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 99,000. UPDATED 05/24/12*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456625April 26, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER
WHILE DRIVING 65 MPH THE GAS ENGINE SHUTS OFF, THE STOP SAFELY NOW LIGHT APPEARS AND THE MASTER VEHICLE WARNING LAMP COMES ON. HAPPENED ONLY A COUPLE TIMES THE FIRST 3 WEEKS. IN THE LAST 2 DAYS IT HAS HAPPENED 15-16 TIMES. THIS IS VERY DANGEROUS TO HAPPEN WHILE IN TRAFFIC ON THE INTERSTATE. TO SHOULDN'T THIS BE A RECALL. TAKING INTO FORD DEALER TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456420April 25, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER AND THE MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE BRAKES SHUTTERED WHENEVER THEY WERE APPLIED AND THE ANTI LOCK BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456446April 25, 2012
ENGINE AND ENGINE COOLING
OUR 2005 FORD ESCAPE HAS BEEN METICULOUSLY MAINTAINED AT THE DEALER WHERE IT WAS PURCHASED. THIS CAN BE VERIFIED BY CHECKING THE SERVICE RECORDS AT DALE JARRETT FORD, INDIAN TRAIL, NC. ON 2/25/12, THE VEHICLE WAS DIAGNOSED AS HAVING AN OIL LEAK BETWEEN THE MAIN ENGINE BLOCK AND THE CRANKSHAFT CRADLE. THE SEAL BETWEEN THESE TWO FOUNDATIONAL STRUCTURAL PARTS OF THE ENGINE IS A SIMPLE APPLIED BEAD OF SILICONE SEALANT, RATHER THAN A FIXED GASKET. BECAUSE OF THE LOCATION OF THE LEAK, WE WERE TOLD THAT THE MOST COST EFFECTIVE REPAIR IS TO COMPLETELY REPLACE THE ENGINE, RATHER THAN INCUR THE LABOR CHARGES OF TOTALLY DISASSEMBLING THE ENGINE TO REPAIR THIS SEAL. THE PROJECTED COST FOR THIS REPAIR IS $4,000.00 TO $5,000.00. WE FEEL THIS IS A PREMATURE AND CATASTROPHIC FAILURE OF A DESIGN COMPONENT OF THE VEHICLE'S ENGINE. FORD MOTOR COMPANY, BY DIRECT COMMUNICATION, HAS OFFERED NO ASSISTANCE IN THE REPAIR OF THIS PROBLEM, PER THEIR COMPANY POLICY. OUR CONTENTION IS THAT THIS IS A DEFECT IN DESIGN AND WORKMANSHIP ON THE PART OF FORD MOTOR COMPANY AND WARRANTS A RECALL FOR VEHICLES FOUND TO HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456485April 25, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS ATTEMPTING TO EXIT FROM A PARKING SPACE WHEN THE BRAKE PEDAL DEPRESSED ALL THE WAY DOWN TO THE FLOOR. THE CONTACT WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT BRAKE LINSE BROKE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A REPORT. THE MANUFACTURER THEN REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,406 AND THE CURRENT MILEAGE WAS 96,506. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456284April 24, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
RECEIVED A RECALL NOTICE IN FEB FROM FORD (RECALL ID 12V00500 - ISSUED JAN 2012). INDICATED POTENTIAL PROBLEMS WITH BRAKE FLUIDS LEAKS THAT COULD CAUSE SHORTS IN THE ABS ELECTRONICS. WE CONTACTED DEALER. NO PARTS AVAILABLE YET. OUR ABS AND BRAKE INDICATORS CAME ON IN MARCH AS DESCRIBED IN THE RECALL NOTICE. FORD STILL SAID THAT RECALL SHOWS SAFE TO DRIVE, JUST DON'T PARK IN THE GARAGE DUE TO POTENTIAL FIRES. LAST NIGHT, DROVE HOME AND PARKED (IN THE DRIVEWAY). UNLOADED SOME STUFF FROM CAR... NO PROBLEMS NOTICED. CAME OUT OF HOUSE ABOUT 15 MINUTES LATER TO UNLOAD STUFF FROM CAR AND FOUND IT SMELLING OF HOT ELECTRICAL SYSTEM, AND SMOKE COMING FROM HOOD. USED HOSE TO COOL DOWN UNDER HOOD, WHILE I FOUND WRENCH AND UNHOOKED THE BATTERY. SMOKE WAS COMING FROM ALL SIDES UNDER AND BEHIND ENGINE BLOCK. ONCE BATTERY DISCONNECTED THE SMOKING STOPPED. CALLING FORD CORPORATE, LOCAL DEALER, AND INSURANCE THIS MORNING TO SEE WHAT TO DO NEXT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456320April 24, 2012
FUEL SYSTEM, GASOLINE
WHILE FILLING GAS TANK HEARD A LOUD POP,AFTER ARRIVING AT DESTINATION HAD SOMEONE LOOK UNDER CAR AND DISCOVERED TANK STRAPS RUSTED AND BROKE LEAVING NOTHING TO HOLD GAS TANK IN PLACE. NO OTHER RUSTY OR RUSTED PARTS UNDER CAR. HAD DEALER REPAIR AT A COST OF $725. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456368April 24, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A DEALER, THE DEALER STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456107April 23, 2012
ENGINE AND ENGINE COOLING
THE DAY AFTER PURCHASING MY 2009 FORD ESCAPE ON 2/16/2012, THE ENGINE STALLED WHILE I WAS DRIVING. I WAS SLOWING DOWN TO TURN INTO A DRIVEWAY, AND THE DASH BOARD LIT UP (ENGINE, OIL AND OTHER LIGHTS). I PUT THE CAR AND PARK AND RESTARTED IT. I THOUGHT IT WAS A RANDOM EVENT. A WEEK LATER IT STALLED AGAIN WHILE TRAVELING APPROX 60 MILES PER HOUR ON A HIGHWAY. I HAD SLOWED BECAUSE THE SPEED LIMIT HAD DECREASED IN THAT AREA. THE DASH LIT UP AGAIN AND THE CAR STALLED. I AGAIN, PUT IT IN PARK AND RESTARTED THE TRUCK. THE CAR WAS TAKEN TO THE APPROVED MECHANIC FOR THE DEALERSHIP AND THEY COULD NOT FIND OUT WHY THE VEHICLE STALLED. THE MECH STATED A CODE INDICATED PROBLEMS WITH THE GAS CAP BUT NO REASON FOR THE STALLING. THE FUEL ASSEMBLY WAS REPLACED. THE CAR HAS STALLED APPROX THREE TIMES SINCE THEN. TODAY, 4/23/12, I WAS TRAVELING APPROX 40 MPH AND IT STALLED WHILE IN TRAFFIC. I WAS GLAD THE PERSON BEHIND ME STOPPED WITHOUT REAR ENDING ME. APPROX 5 MINUTES LATER, AS I WAS TURNING INTO MY PARKING SPACE AT WORK, IT STALLED AGAIN. I REPEATED THE USUAL ...SHIFT TO PARK AND RESTART. THIS IS VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456142April 23, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF EXPLODED FROM INSIDE TO OUT, SENDING GLASS FRAGMENTS EVERYWHERE. IT WAS NOT HIT WITH ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456253April 23, 2012
VEHICLE SPEED CONTROL
WHEN APPROACHING A STOP THROTTLE OPENED TO MAXIMUM. THE ONLY WAY TO STOP WAS PUT VEHICLE IN NEUTRAL. THIS HAS HAPPENED 5 OTHER TIMES SINCE. WHEN I TOOK THE CAR TO FORD THEY SAID THAT SINCE IT WAS AN INTERMITTANT PROBLEM AND NO ONE ELSE HAS REPORTED IT THEY WOULD NO DO ANY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456037April 22, 2012
STRUCTURE:BODY
THE LIFT GATE ON THIS VEHICLE HAS STARTED TO RUST AT THE LOWER SEAM. RUST IS OCCURRING FROM BETWEEN THE PANELS OF THE SEAM. PAINT BUBBLING UP FROM UNDERNEATH. JUST 2 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455838April 20, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT HE EVENTUALLY RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), WHICH ADDRESSED THE FAILURE. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THEY WERE UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455865April 20, 2012
STEERING
ON SEVERAL OCCASIONS MY POWER STEERING HAS FAILED. ON EACH OCCASION THE ANTI-SKID WARNING LIGHT HAS COME ON AT THE SAME TIME. THE VEHICLE IS STILL ABLE TO BE STEERED AS LONG AS YOU HAVE ENOUGH STRENGTH. THE POWER STEERING WILL RESET AS SOON AS YOU SHUT THE CAR OFF AND RESTART. 3 TIMES THIS HAPPENED IN THE EXACT SAME SPOT WHILE DRIVING ON THE 408 AT ABOUT 60 MPH IN ORLANDO, FL. THE 408 IS A TOLL ROAD EQUIPPED WITH ELECTRONIC RECORDING OF TOLL USAGE (E PASS). THIS HAPPENED WHILE PASSING ONE OF THE ELECTRONIC RECORDERS. ON OTHER OCCASIONS IT TENDS TO HAPPEN ON WARM AFTERNOONS, AND THEN SHUTTING THE VEHICLE OFF AND RESTARTING WILL ONLY RESET IT FOR A SHORT TIME BEFORE IT HAPPENS AGAIN. THIS IS A VERY DANGEROUS SITUATION AND FROM RESEARCHING THE PROBLEM ALTHOUGH NOT WIDE SPREAD, IS CERTAINLY NOT UNIQUE WITH FORD ESCAPES OF THAT YEAR, YET FORD CLAIMS TO HAVE LITTLE OR NO KNOWLEDGE OF THE PROBLEM. NO MECHANIC, FORD OR OTHERWISE HAS A CLUE AS TO WHAT TO DO WITH THIS. I DON'T HAVE THE MONEY TO TAKE THIS IN TO THE FORD GARAGE FOR THEM TO BLINDLY REPLACE PARTS AND PIECES AT HUNDREDS OR THOUSANDS OF DOLLARS PER VISIT. I SINCERELY HOPE SOMEONE CAN HELP BEFORE PEOPLE BEGIN DYING ON OUR ROADS DUE TO THIS PROBLEM. TO: FORD MOTOR, PLEASE REMEMBER TOYOTA'S EXPERIENCE OF THE PAST YEARS BEFORE BLINDLY DISMISSING THIS PROBLEM. *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455766April 19, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) IN APRIL 2012. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR RECALL REPAIRS WAS ON BACK ORDER AND WAS NOT AWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE REPAIR EXPECTATIONS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455783April 19, 2012
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT AT ENGINE START UP,AIR BAG WARNING LIGHT ILLUMINATED. ON A SEPERATE OCCASSION, THE ACCELERATOR PEDAL DETACHED FROM THE VEHICLE WHILE ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER AND A PRIVATE MECHANIC TO DIAGNOSE BOTH FAILURES. THE DEALER CONFIRMED THAT A COMPUTER CHIP FAILED AND THE PRIVATE MECHANIC REPLACED THE THROTTLE CABLE FOR THE DETACHED ACCELERATOR PEDAL. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 78,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455802April 19, 2012
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
SUDDEN ABS FAILURE SMALL ACCIDENT.TOOK ABS RELAY OUT AFTER THIS BRAKES WORK FINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455685April 18, 2012
AIR BAGS, SEAT BELTS
AIRBAG LIGHT FLASHES AND THEN STAYS ON. WARNING CODE IS 46. TOOK VEHICLE INTO FORD DEALERSHIP TO FIX THIS APPROXIMATELY 4 YEARS AGO. NOT SURE WHAT SERVICE WAS PERFORMED, BUT THE ISSUE WAS NEVER FIXED. LIGHT WENT ON AGAIN A YEAR LATER AND HAS GONE ON AND OFF FOR YEARS. DUE TO TIME AND COST , COULD NOT BRING VEHICLE IN FOR REPAIR A SECOND TIME. WAS RECENTLY TOLD BY FORD SERVICE REP THAT I WOULD PROBABLY PAY $400 TO FIX. MAY BE SEATBELT PRETENSIONER. WAS INFORMED THAT AIRBAGS WOULD NOT DEPLOY IF THIS WAS NOT FIXED.THIS IS A KNOWN ISSUE AND THERE WAS A TSB (TECHNICAL SERVICE BULLETIN)REGARDING THIS ISSUE. IN MY RESEARCH I FOUND THAT THERE ARE MANY FORD ESCAPE OWNERS HAVING THE SAME PROBLEM. DUE TO THE HIGH COST TO REPAIR, AND WITH SO MANY PEOPLE OUT OF WORK, MANY CONSUMERS MAY NOT HAVE THIS WORK DONE, WHICH IS A SAFETY HAZARD. TO DATE, I AM NOT ABLE TO PAY FOR THIS REPAIR. DUE TO SAFETY ISSUE THIS POSES THERE SHOULD BE A RECALL FOR THIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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