Ford Escape Complaints

29,499 consumer complaints on file.

#10458142May 11, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SRS BRAKE WARNING LIGHT ILLUMINATED WHILE THE CONTACT WAS APPLYING THE BRAKES. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY AND THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXTREME PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ANTI-LOCK BRAKE HYDRAULIC UNIT AND MASTER CYLINDER WOULD NEED REPLACING, AND TWO GALLONS OF BRAKE FLUID WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457997May 10, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DEAR NHTSA: I RECEIVED A RECALL NOTICE IN JANUARY 2012 FOR MY 2002 FORD ESCAPE. A POSSIBLE ELECTRICAL SHORT COULD OCCUR IN THE ANTI-LOCK BRAKE SYSTEM WHICH COULD RESULT IN A FIRE. BECAUSE OF THIS SAFETY ISSUE, OWNERS WERE INSTRUCTED TO PARK THEIR CARS AWAY FROM STRUCTURES TO PREVENT POSSIBLE FIRE FROM SPREADING. .FOR THE LAST FOUR MONTHS FORD HAS BEEN TELLING US THAT PARTS ARE UNAVAILABLE AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IT SEEMS THAT FORD HAS NO REGARD FOR THE SAFETY OF THEIR CUSTOMERS. THEY CERTAINLY DO NOT CARE ABOUT THE INCONVENIENCE THIS IS CAUSING THEIR CUSTOMERS. I HAVE BEEN UNABLE TO USE MY GARAGE SINCE JANUARY AND HAVE BEEN PARKING MY CAR AWAY FROM STRUCTURES AND OTHER VEHICLES. I CANNOT SELL OR TRADE MY VEHICLE. YESTERDAY,FORD CUSTOMER SERVICE TOLD ME THAT PARTS SHOULD BE AVAILABLE BY THE SECOND QUARTER OF THIS YEAR, ALTHOUGH THEY CANNOT GUARANTEE IT. PLEASE NOTE, I SPOKE TO FORD TWO MONTHS AGO AND WAS TOLD PARTS WOULD BE AVAILABLE BY APRIL. I AM GETTING THE IMPRESSION THIS IS NOT AT ALL A PRIORITY FOR FORD. PLEASE CONTACT FORD AND FIND OUT WHY NOTHING IS BEING DONE TO FIX THIS SAFETY ISSUE. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION. THANK YOU... UPDATED 05/31/12 *BF CONSUMER STATES THEY HAVEN'T BEEN ABLE TO PARK IN THEIR GARAGE SINCE JANUARY AND THEIR PATIENCE HAS RUN ITS COURSE. CONSUMER HAD SPOKEN TO THEIR INSURANCE COMPANY AND INSURANCE COMPANY MAY NOT PAYOUT IF CAR CATCHES FIRE BECAUSE OF FORD'S NEGLIGENCE. UPDATED 6/6/12 *SD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457747May 8, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL WELL AND THE SUB FRAME HAD RUSTED OUT. THE CONTACT WAS INFORMED BY THEIR MECHANIC THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 05/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457760May 8, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AT ABOUT 80 MPH AND SUDDENLY MY CAR JERKED, AND LOST ALL CONTROL OF ACCELERATION. MY CAR WENT FROM 80-15 IN JUST A MATTER OF SECONDS. NO MATTER HOW HARD I PRESSED THE GAS, I COULD NOT ACCELERATE. THANKFULLY I WAS IN THE FAST LANE AND WAS ABLE TO COAST TO THE SHOULDER. THE CHECK ENGINE LIGHT WAS ON. I TURNED MY CAR OFF AND A FEW MINUTES LATER I WAS ABLE TO DRIVE IT AGAIN. VERY SCARY. MY CAR IS AT THE SHOP NOW AND AS OF YESTERDAY THEY HAVEN'T FOUND A PROBLEM. I HAVE RESEARCHED IT AND TOLD THEM IT SOUNDS LIKE THE THROTTLE BODY IS BAD. THERE HAVE BEEN NUMEROUS OF COMPLAINTS. THIS IS EXTREMELY DANGEROUS AND FORD SHOULD HAVE A RECALL IMMEDIATELY. IT'S A SHAME I'M TERRIFIED OF DRIVING MY TWO YEAR OLD AROUND IN MY TWO YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457653May 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WELL ACCUMULATED WATER ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER LOCATED CORROSION IN THE PASSENGER SIDE REAR WHEEL WELL THAT CAUSED THE SUSPENSION AND BOLTS TO CORRODE. THE DRIVER SIDE WHEEL WELL WAS ALSO SHOWING SIGNS OF CORROSION. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, STATING THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457488May 4, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING ON INTERSTATE 75 IN FLORIDA, THE GAS ENGINE SHUTDOWN AND A WARNING LIGHT/MESSAGE APPEARED "STOP SAFELY NOW". OUR VEHICLE IMMEDIATELY BEGAN TO DECELERATE, RUNNING ONLY ON THE ELECTRIC MOTOR, AS WE TRIED TO CROSS TWO LANES OF TRAFFIC "SAFELY". WE PULLED ONTO THE SHOULDER, AND TURNED THE CAR OFF. WE WERE ABLE TO RESTART THE VEHICLE WITHOUT GETTING THE ERROR MESSAGE. WE EXPERIENCED THIS SAME SUDDEN ENGINE SHUTDOWN AND FEH WARNING 5-6 TIMES OVER THE COURSE OF OUR ROAD TRIP FROM WISCONSIN TO FLORIDA AND BACK. UPON RETURN TO WISCONSIN, WE HAD THE CAR CHECKED OUT BY OUR FORD DEALER, AND THEY INFORMED US IT WAS A FAULTY MOTOR ELECTRONICS COOLANT PUMP (PART #5M6Z-8C419-A). FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB 08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THE UNEXPECTED DECELERATION OF A VEHICLE TRAVELING AT HIGH SPEEDS CONSTITUTES A SERIOUS SAFETY ISSUE (AS MANY FORD ESCAPE HYBRID OWNERS ON EDMUNDS.COM CAN ATTEST, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF5B5), I AM STRONGLY URGING YOU TO COMPEL FORD TO ISSUE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457490May 4, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC ANTI-LOCK, CONTROL UNIT/MODULE) IN JANUARY 2012. THE CONTACT WAS CONCERNED BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE. SHE SPOKE TO THE DEALER ON SEVERAL OCCASIONS AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE BUT SHE WAS FIRST ON THE LIST TO BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE CONTACT HAD TO KEEP HER VEHICLE PARKED AWAY FROM HER HOME BECAUSE BOTH THE RECALL AND THE DEALER INDICATED THAT THE VEHICLE COULD POTENTIALLY CATCH ON FIRE. THE DEALER ALSO ADVISED HER THAT THE VEHICLE WAS SAFE TO DRIVE HOWEVER, IF IT BEGAN TO SMOKE TO EXIT THE VEHICLE IMMEDIATELY. THE CONTACT WAS TOLD THE THAT PARTS WOULD BE AVAILABLE WITHIN THE FIRST QUARTER BUT THEY HAD NOT BECOME AVAILABLE AS OF MAY 2012. THERE WERE NO FAILURES EXPERIENCED WITH THE VEHICLE. UPDATED 07/06/12 *BF UPDATED 07/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457505May 4, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457358May 3, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAS HEADED HOME FROM WORK AND GOT ON THE FREE WAY I NOTICED WHEN I WOULD ACCELERATE MY CAR WOULD START SHAKING. I CALLED MY MECHANIC AND HE SAID TO TRY AND MAKE IT HOME WHEN MY CAR DIED TWICE BUT LUCKILY I WAS ABLE TO GET IT STARTED AGAIN TO MAKE IT HOME. I GOT A DIAGNOSTICS DONE ON IT TO FIND OUT THAT THE COMPUTER HAD BURNT OUT ALONG WITH 4 OF THE 6 COILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457424May 3, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK IN THE MORNING ON A BUSY HIGHWAY. JUST GOT INTO THE PASSING LANE AND THE WHOLE THING DIED RIGHT THERE IN THE PASSING LANE. THANK GOD NO ONE WAS VERY CLOSE TO ME AND THAT THERE WAS A POLICEMAN COMING DOWN THE MOUNTAIN AND SAW ME. HE PULLED BEHIND ME TO BLOCK THE LANE. THIS WAS A VERY UNSAFE SITUATION. IF SOMEONE WOULD HAVE BEEN CLOSE IN BACK OF ME, THEY WOULD HAVE ASS-ENDED ME OR WOULD HAVE HAD TO QUICKLY GET IN ANOTHER LANE OR ONCOMING TRAFFIC. I HAD TO HAVE THE VEHICLE TOWED TO THE GARAGE. REPLACED THE SPARK PLUGS, ALL 6 COILS AND THE COMPUTER WAS FRIED. AFTER A BIT OF RESEARCH ONLINE, I SAW THAT THERE ARE MANY COMPLAINTS ABOUT THIS UNSAFE ISSUE WITH THE 2005 ESCAPE. SOME SUDDENLY STOPPING ON THE INTERSTATE. FROM WHAT I HAVE READ, IT IS DUE TO THE SPARK PLUGS FORD INSTALLED IN THE 2005 ESCAPE. NOT UNDERSTANDING WHY THERE IS NO RECALL. THIS IS A VERY UNSAFE SITUATION, THAT FORD CAN STOP BY PUTTING OUT A RECALL. WOULD THEY RATHER HAVE A LAW SUITE WHEN SOMEONE LOSES THEIR LIFE DUE TO THEIR NEGLIGENCE THAT CAN BE PREVENTED. THIS WAS A QUITE AN EXPENSIVE BILL THAT I HAD TO PAY WHICH COULD HAVE BEEN PREVENTED IF FORD WOULD HAVE ISSUED A RECALL. I WILL THINK TWICE BEFORE BUYING ANOTHER FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457149May 2, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE ); HOWEVER THE PART HAD BEEN UNAVAILABLE SINCE THE RECALL WAS ISSUED IN JANUARY OF 2012. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE PROBLEM. THERE WAS NO FAILURE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457154May 2, 2012
STEERING
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHILE DRIVING 25 MPH AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456976May 1, 2012
POWER TRAIN, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STRUCTURE
LAST YEAR I PURCHASED A 2011 FORD ESCAPE AND HAVE BEEN COMPLETELY DISSATISFIED WITH MY PURCHASE. THE SELLING DEALER, TOWER FORD IN GREAT NECK, NEW YORK HAS DONE ABSOLUTELY NOTHING TO HELP ME RECTIFY MY SERIOUS COMPLAINT AND CONCERNS WITH MY VEHICLE. ONE OF MY BIGGEST CONCERNS IS THAT THE TRANSMISSION SLIPS, THE ACCELERATOR PEDAL STICKS, THE BRAKES ARE VERY LOW, AND A SWISHING LIQUID NOISE IS HEARD IN THE FUEL TANK WHEN STOPPING, THE RIGHT SIDE REAR PASSENGER DOOR SQUEAKS, AND THE CENTER CONSOLE IS LOOSE. I'VE BROUGHT MY TRUCK BACK TO THIS DEALER MANY TIMES AND ALL I RECEIVE IS THAT THEY CAN NOT VERIFY MY COMPLAINT AND CONCERNS. I AM CONCERNED FOR MY FAMILY AND MY SAFETY. ANY HELP WOULD BE APPRECIATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457061May 1, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ABS MODULE SYSTEM FAILED AND THE ABS WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND STATED THAT THE ABS, VEHICLE SPEED CONTROL, BRAKE LAMPS AND SWITCHES FAILED BECAUSE THE ABS MODULE WAS NOT WORKING. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS AN OPEN MANUFACTURER'S RECALL ON THE VEHICLE BUT THE PARTS NEEDED FOR REPAIRS WERE NOT YET AVAILABLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457065May 1, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT A BURNING ODOR WAS EXHIBITED FORM THE VEHICLE WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WERE TWO LEAKS COMING FROM THE ENGINE. THE VEHICLE WAS REPAIRED HOWEVER, THE BURNING ODOR REMAINED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE TO REPAIR THE VEHICLE UNTIL THE SECOND QUARTER OF 2012. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456830April 30, 2012
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAVE A 2008 FORD ESCAPE HYBRID (PURCHASED IN APRIL 2007), WITH 67,000 MILES ON IT. I WAS TRAVELING AT 65MPH, STARTING TO HEAD INTO THE SIERRAS OUTSIDE OF SACRAMENTO, CALIFORNIA. I HAD BEEN DRIVING FOR 2 HOURS, AND HAD TRAVELED 120 MILES THAT MORNING WHEN THE CAR ENGINE SUDDENLY CUT OUT, AND THE WARNING LIGHT "STOP SAFELY NOW" APPEARED ON THE DASH. LUCKILY, IT WAS ONLY 6AM AND THERE WAS ONLY ONE OTHER CAR NEAR ME ON THE ROAD. I PULLED OVER 3 LANES, BRAKES AND STEERING WORKING, BUT WITH NO GAS. I TURNED THE CAR OFF FOR A MINUTE, STARTED IT UP WITHOUT ANY PROBLEMS OR WARNING LIGHTS. I WAITED ANOTHER MINUTE OR TWO, AND HEADED OUT ON THE ROAD. WHEN I GOT BACK UP TO 65MPH THE ENGINE CUT OUT AND THE WARNING SHOWED UP AGAIN. THIS TIME I WAS ALREADY NEAR THE SHOULDER SO I STOPPED AGAIN. I WAS ABOUT TO GET INTO A SNOWY UPHILL CLIMB AND DECIDED THAT, NOT KNOWING WHAT THIS CAR WOULD DO, THAT IT WAS UNSAFE TO CONTINUE. I DROVE SLOWLY TO THE NEXT EXIT, AND GOT MYSELF TURNED AROUND. FOR THE FIRST HOUR I DROVE AT UNDER 60MPH WITHOUT ANY PROBLEMS. I WAS ABLE TO ACHIEVE 65MPH IN THE SECOND HOUR WITHOUT PROBLEM. I HAD THE ERROR CODES ASSESSED BY A FORD DEALER AND THEY SAID IT WAS AN MEC PUMP FAILURE (THE PUMP THAT COOLS THE ELECTRIC BATTERY). I WAS VERY LUCKY THAT THIS HAPPENED WITH SO LITTLE TRAFFIC VOLUME. THERE WAS NO WARNING, AND THE SUDDEN CUT OUT OF THE ENGINE WAS STARTLING AND UNSAFE. I FEARED FOR MY LIFE WHILE HEADING HOME AS THE VOLUME OF CARS PICKED UP AROUND ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456915April 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH UPHILL WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE BEGAN TO JERK WITH HESITATION. THE FAILURE RECURRED WHENEVER THE CONTACT ENCOUNTERED A SLIGHT GRADE OR HILL AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456938April 30, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED ON FOUR OCCASIONS AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 51,829. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456815April 29, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
INTERMITTENT PROBLEM WHEN DRIVING GAS PEDAL SEEMS TO LOOSE RESISTANCE, VEHICLE STARTS TO SLOW EVEN THOUGH ADDING MORE POWER, AS VEHICLE SLOWS AND APPROACHES 5 MPH IT STARTS TRANSMISSION TO SEIZE AND ENGINE TO BACKFIRE. THEN WITH CAR STOPPED IT WON'T GO. WHEN RESTARTED IT WON'T GO THE FIRST TIME BUT THE SECOND START WILL THEN OPERATE NORMALLY. HAS HAPPENED SEVERAL TIMES IN A DAY AT HIGHWAY SPEED OR IN TOWN. FORD DEALER UNABLE TO REPAIR IT SO FAR HAD A MINOR LEAK IN AXLE SEAL IN FRONT WHEEL DRIVE REPAIRED THAT NO HELP. I BELIEVE IT IS A THROTTLE BODY PROBLEM AND HAVE FOUND THIS PROBLEM BEING SUFFERED BY MANY OTHERS ON INTERNET FORUMS FOR REPAIR ADVICE/QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456751April 28, 2012
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, WHEELS
2005 FORD ESCAPE WITH A RUSTED OUT RIGHT REAR WHEEL WELL AROUND THE UPPER SHOCK MOUNT. I CHECKED WITH A FORD DEALER ABOUT ANY RECALLS, NONE. FORD MANAGER SAID THEY HAVE NEVER SEEN SUCH AN ISSUE AT LASCO FORD FENTON MI. (FORD EST. TO REPAIR WAS 3400.00) I STOPPED AT A COUPLE BODYSHOPS IN THE AREA AND THEY (KNEW) OF THIS PROBLEM AND COULD QUOTE ME THE PARTS NEEDED, ALONG WITH THE 25 HOURS TO REPLACE/REPAIR IT. MY ESCAPE IS 7 YEARS OLD AND HAS 115,000 MILES, HOWEVER I DON'T THINK THAT THE BODY STRUCTURE (IN WHEEL WELL) SHOULD HAVE RUSTED COMPLETELY AWAY (RIGHT SIDE ONLY?), LEAVING THE TOP SHOCK MOUNT FLAPPING BACK AND FORTH, MAKING THE VEHICLE UNSAFE AND (NOT) DRIVABLE. THIS PROBLEM ENDED UP COSTING 2005.00 TO REPAIR. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. I CALLED FORD CUSTOMER SERVICE AND THIS WAS THERE RESPONSE: I UNDERSTAND THAT YOU ARE EXPERIENCING RUST ISSUES ON THE RIGHT REAR FENDER AND SHOCK MOUNTS OF YOUR VEHICLE. I APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED. I CAN ALSO SEE WHY YOU FEEL THIS IS A MIGHT BE A COMMON ISSUE WITH THE RESEARCH YOU MADE. PLEASE UNDERSTAND, WE SHARE ALL OF OUR VEHICLE CONCERN DOCUMENTATION WITH NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) AND FORD ENGINEERING. TOGETHER, WE WORK TO FURTHER DETERMINE IF A RECALL OR CUSTOMER SATISFACTION PROGRAMS (CSP) IS NEEDED FOR COMPONENT FAILURES. IF A RECALL OR CSP BECOMES AVAILABLE FOR YOUR VEHICLE, YOU WILL BE NOTIFIED BY U.S. MAIL TO THE CURRENT ADDRESS WE HAVE ON FILE. PLEASE KEEP IN MIND THAT NHTSA, WHICH IS THE FEDERAL AGENCY RESPONSIBLE FOR MOTOR VEHICLE SAFETY IS THE ONLY ORGANIZATION WITH THE AUTHORITY TO ORDER A RECALL OR CSP. IN ADDITION, I FOUND THERE ARE NO WARRANTIES, FIELD SERVICE ACTIONS (RECALLS) / CSPS ON YOUR VEHICLE THAT WOULD PROVIDE ASSISTANCE FOR YOUR CURRENT CONCERN. FORD MOTOR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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