Ford Escape Complaints

29,499 consumer complaints on file.

#10514624June 1, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY HIGHWAY MY CAR STALLS OUT AND SHUTS OFF FORCING ME TO PULL OVER AND TURN THE KEY TO OFF POSITION, WAITING SEVERAL MINUTES BEFORE ALLOWING ME TO TURN THE CAR BACK ON AND HAVING TO REV THE ENGINE FOR IT TO TURN COMPLETELY OVER. A COUPLE MILES DOWN THE ROAD WHILE COMING TO A STOP OR SLOWING TO A STOP THE CAR DOES THIS AGAIN. THIS WILL HAPPEN ABOUT 4 TIMES A DAY WHILE DRIVING AND WILL HAPPEN FOR ABOUT 2-3 DAYS, THEN WILL RUN LIKE IT SHOULD WITHOUT INCIDENT. ABOUT 4-5 MONTHS LATER IT WILL START UP AGAIN, WHILE DRIVING THE CAR WILL STALL OUT AND THIS HAPPENS SEVERAL TIMES A DAY WHILE DRIVING, FOR A FEW DAYS. I'VE TAKEN THE CAR TO AUTOSHOPS TO TRY AND FIGURE OUT THE ISSUE AND NO ONE SEEMS TO BE ABLE TO DETECT THE PROBLEM. THIS NOT ONLY IS SCARY, BUT EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514635June 1, 2013
POWER TRAIN
I WAS DRIVING AND MY VEHICLE JUST STOPPED WORKING AT LEAST I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE PART IS NOT IN STOCK AT ANY FORD DEALER AND HAS BEEN BACK ORDERED SO TO ME THAT MEANS IT IS A REGULAR PROBLEM ON THIS VEHICLE. I NEED TO KNOW IF OTHER CARS HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514656June 1, 2013
ENGINE
WHILE ENTERING THE HIGHWAY AND GETTING UP TO SPEED, THE VEHICLE STARTED TO LOSE POWER. THIS IS THE THIRD TIME IT HAS HAPPENED IN A 2 WEEK PERIOD, THE LATEST BEING THE DATE IDENTIFIED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514425May 31, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING ON INTERSTATE AT 65MPH AND VEHICLE JUST NO LONGER HAD ANY. ACCELERATOR RESPONSE I PRESSED REPEATEDLY AS VEHICLES WERE BEHIND AND TO THE LEFT OF ME. NO RESPONSE I HAD TO IMMEDIATELY CUT HARD RIGHT OFF INTERSTATE TO SIDE OF ROAD, VEHICLE WAS RUNNING ROUGH AND ENGINE REPAIR INDICATOR CAME ON STILL NO ACCELERATOR RESPONSE I PUT VEHICLE IN PARK TURNED OFF IGNITION AND RESTARTED. VEHICLE RESTARTED WILL ENGINE INDICATOR STILL ON BUT NOW HAD ACCELERATOR RESPONSE. BROUGHT TO DEALER DIAGNOSED AS DEFECTIVE THROTTLE BODY, IS ON NATIONAL BACK ORDER BECAUSE OF FAILURES AND WAS TOLD IT IS HIGHLY UNUSUAL FOR THAT PART TO GO, ESPECIALLY WILL SO FEW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514427May 31, 2013
ENGINE AND ENGINE COOLING
ENGINE LIGHT CAME ON AND VEHICLE IMMEDIATELY RAN ROUGH AND LOST MOST ACCELERATION POWER. FORCED TO DRIVE ON TO CENTER MEDIAN TO AVOIDS ACCIDENT. BROUGHT TO DEALER AND WAS TOLD WAS FAULTY CHARCOAL CANISTER SENSOR. AND OTHER COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514445May 31, 2013
POWER TRAIN, ENGINE
MY 17 YEAR OLD DAUGHTER WAS DRIVING HOME APPROX 5:30 PM ON A BUSY FOUR LANE ROAD FROM AN ERRAND AND THE "STOP SAFELY NOW" LIGHT CAME ON. AT THAT POINT SHE COULD NOT GET OVER DUE TO TRAFFIC AND THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO COAST DOWN A HILL INTO A TURN LANE NEARLY HITTING AN ONCOMING CAR AND STOP THE CAR. WE ARRIVED ON THE SCENE AND WAS ABLE TO RESTART THE CAR AND BRING IT HOME. WE TOOK IT TO THE DEALER WHERE THEY WANTED TO REPLACE THE COOLANT MOTOR TO THE BATTERY WHICH WAS DEFECTIVE AND CAUSING THE HYBRID BATTERY TO OVERHEAT THEREBY SHUTTING DOWN THE ENGINE COMPLETELY. THIS IS TO PREVENT THE HYBRID BATTERY FROM OVERHEATING. I DO UNDERSTAND THE NEED FOR THIS TO ELIMINATE THE POSSIBILITY OF A FIRE, BUT THESE SHOULD BE REPLACED EVERY 50,000 MILES TO STOP THE ENGINE FROM SHUTTING OFF . WE WERE GETTING READY TO DRIVE ON A 600 MILE TRIP IN THIS CAR AND WOULD HAVE BEEN STRANDED ON THE HIGHWAY. THE WAY THE WARRANTY IS WRITTEN, IT IS NOT COVERED. AFTER RESEARCHING THE PROBLEM, THIS HAPPENS MORE FREQUENTLY ESPECIALLY AFTER 50,000 MILES. PLEASE INVESTIGATE AND PROVIDE A RECALL AND/OR FIX TO THIS PROBLEM ON THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514448May 31, 2013
SUSPENSION, WHEELS, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE THAT VEHICLE WAS BEING OPERATED; DECELERATING FROM ABOUT 35 MPH, A VERY LOUD POP NOISE WAS HEARD AND THE FRONT PASSENGER SIDE BECAME UNSTABLE AND STEERING BECAME UNRELIABLE. VEHICLE WAS STOPPED IMMEDIATELY. UPON INITIAL INSPECTION IS APPEARS THAT THE WHEEL BECAME PARTIALLY DETACHED FROM VEHICLE. AFTER A THOROUGH INSPECTION IS APPEARS THAT THE REAR MOUNTING BOLT OF THE FRONT PASSENGER SIDE CONTROL ARM HAD DETACHED FROM THE SUB-FRAME. THIS PART OF THE SUB-FRAME SHOW EXCESSIVE CORROSION WHICH LED TO THE FAILURE OF THE CONTROL ARM MOUNTING POINT. AS A RESULT OF THE FAILURE THE VEHICLE LOST ALL ABILITY TO MAINTAIN EFFECTIVE STABILITY. LUCKILY THE VEHICLE WAS ALREADY DECELERATING AND BEING OPERATED ON A ROADWAY THAT HAD SUFFICIENT ROOM TO MAKE CORRECTIVE MEASURE OTHERWISE THE OUTCOME OF THIS FAILURE EASILY COULD HAVE BEEN CATASTROPHIC AND FATAL. THE VEHICLE HAS LESS THAN 100,000 MILES. THE BODY AND OTHER PARTS OF THE FRAME DO NOT HAVE SIGNIFICANT AMOUNTS OF RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514467May 31, 2013
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE LOST POWER WHILE ON HIGHWAY AT 65MPH. ENGINE DID NOT STOP RUNNING COMPLETELY BUT THE VEHICLE WOULD NOT GO. HAD TO PULL OVER, TURN VEHICLE OFF AND RESTART. DID THIS 6 SEPARATE TIMES 3 ON 5/30 AND 3 ON 5/31/13. THIS HAS BEEN DIAGNOSED AS A COMMON PROBLEM BY REPAIR SHOP AS FAULTY THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514489May 31, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
WE HAD SEEN SOME ISSUES WITH POWER WHEN ACCELERATING, BUT WAS MINOR UNTIL MAY 30TH, 2013. WE WERE DRIVING IN STOP AND GO TRAFFIC AND WHEN I ACCELERATED THE ENGINE "BOGGED DOWN" AND DIDN'T ACCELERATE. THE CAR WOULDN'T MOVE FORWARD. WE HAD JUST FILLED UP AND ORIGINALLY BELIEVED IT WAS BAD GAS. IT HAPPENED ABOUT 4 MORE TIMES AS WE GOT HOME (ENGINE LIGHT WAS ON AND LITTLE WRENCH ICON SHOWS UP ON BOTTOM LEFT OF DASH WHEN THE PROBLEM OCCURS). IT DID THIS ABOUT 5 MORE TIMES ON OUR DRIVE HOME. I TOOK IT TO THE LOCAL FORD DEALER WHICH INFORMED ME THAT THE THROTTLE BODY WAS BAD AND NEEDED REPLACED. I THEN GOOGLED: THROTTLE 2009. THE FIRST THING THAT APPEARED WAS THE FORD ESCAPE AND THE ARTICLES DESCRIBED WHAT I WAS DEALING WITH TOO. FROM WHAT I CAN TELL TODAY, FORD IS RELEASING A (NEW ENGINEERED DESIGNED) THROTTLE BODY THAT SHOULD BE AVAILABLE JUNE 6TH AND I HAVE TO WAIT FOR SO THAT I DON'T GET ANOTHER BAD PART. I FIND IT RIDICULOUS THAT THEY ARE BASICALLY ADMITTING TO PRODUCING A DEFECTIVE PART, BUT I HAVE TO PAY $400 TO FIX MY CAR...WHILE WAITING A WEEK FOR THE NEW PART TO COME IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514518May 31, 2013
POWER TRAIN
TRAVELING IN THE LEFT LANE AT 70MPH DOWN I696 IN OAKLAND COUNTY MICHIGAN, VEHICLE WENT DEAD. "WRENCH" LIGHT CAME ON. I PULLED OVER TO THE RIGHT SHOULDER. CAR WAS RUNNING, HOWEVER NO POWER. I TURNED THE CAR OFF AND RE-STARTED. IT RAN FINE AFTER THAT. ONE MONTH LATER THE SAME ISSUE OCCURRED. THIS TIME TRAVELING 45MPH DOWN THE ROAD, VEHICLE WENT DEAD, I PULLED OVER , RE-STARTED. TRAVELLED ANOTHER 100FT, SAME ISSUE. TRIED AGAIN, THIS TIME WENT ABOUT 200FT, DIED. THE WRENCH LIGHT AND AMBER ENGINE LIGHT CAME ON. THIS TIME THE ENGINE LIGHT REMAINED ON AND THE ESCAPE WAS TOWED TO THE FORD DEALER ON MAY 18, 2013. AS OF MAY 31, 2013, THE THROTTLE BODY HAS BEEN ON BACK ORDER. VEHICLE SITS IN THEIR LOT AWAITING PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514549May 31, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING HOME FROM WORK ON THE HIGHWAY THIS AFTERNOON MY CAR SUDDENLY JOLTED TO A STOP WHILE TRAVELING AT 65 MPH ON A MAJOR US HIGHWAY. THE CAR FLASHED A "STOP SAFELY NOW" MESSAGE ON MY DASH AND I HAD TO COAST TO THE END OF THE EXIT AS I GET OFF ON A LEFT HANDED EXIT. I BELIEVE THIS IS A SAFETY ISSUE AND FROM READING SEVERAL POSTS ONLINE I HAVE LEARNED I AM NOT THE FIRST. FORD SHOULD BE HELD LIABLE FOR FIXING/DIAGNOSING THIS ISSUE AS IT IS A SAFETY CONCERN FOR THE GENERAL PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514580May 31, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING DOWN I-55 IN ST. LOUIS, MY CAR LOST POWER. I PULLED TO THE SHOULDER WITHOUT INCIDENT. THE ENGINE WAS STILL RUNNING BUT THE THROTTLE WAS INOPERATIVE. TURNED THE KEY OFF, WAITED A FEW SECONDS, AND STARTED THE CAR. IT RAN FINE, LIKE REBOOTING A COMPUTER. THIS HAPPENED A COUPLE OF TIMES BEFORE ON SIDE STREETS AND IT HAPPENED ONE MORE TIME BEFORE I GOT HOME ON I-55. WENT TO THE DEALER WITH CHECK ENGINE LIGHT ON. $98 FOR DIAGNOSIS, THROTTLE BODY PROBLEM. BACK ORDER FOR OVER 30 DAYS, SO THIS MUST BE A BIGGER PROBLEM. THEY CLEANED THE THROTTLE BODY AND FUEL SYSTEM, ANOTHER $140, WHICH THEY SAID WOULD HELP UNTIL THE PART CAME IN. CAR JUST OUT OF WARRANTY 2700 MILES. KINDA SCARY TO LOSE POWER WHEN YOUR IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514395May 30, 2013
ENGINE
I WAS EXITING OFF I-295 WHEN THE ENGINE STARTED TO RUN ROUGH AND THEN I HAD NO CONTROL OF THE GAS PEDAL. WHEN I PUSHED ON IT THE ENGINE DID NOTHING BUT IDLE VERY ROUGHLY. THE ENGINE WRENCH LIGHT CAME ON. I COASTED TO A STOP AND PUT IT IN PARK. THE CAR CONTINUED TO RUN ROUGHLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515253May 30, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN, VEHICLE SPEED CONTROL
AS VEHICLE WAS PROCEEDING FORWARD FROM A STOP ONTO A FOUR LANE ROAD WITH THE SPEED LIMIT OF 35 MPH, IT ROLLED FORWARD AND NO POWER WAS PROVIDED. NO WARNING LIGHTS PRIOR TO THIS. THE THROTTLE CONTROL / POWER TRAIN LIGHT CAME ON AND WE WERE ONLY ABLE TO GO APPROXIMATELY 20 -30 YARDS ONTO THE SHOULDER ATTEMPTING TO GO AROUND THE CORNER AND UP A HILL THE VEHICLE WAS UNABLE TO DO THIS WE ROLLED BACK TO THE SHOULDER THEN TURNED THE CAR OFF RESTARTED AND THE CHECK ENGINE LIGHT APPEARED AND WERE ABLE TO GET THE CAR UP THE HILL AND HOME. CAR WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DIAGNOSED AS A FAILED THROTTLE BODY WHICH WAS THEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514190May 30, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING IN THE LEFT LANE OF A 3 LANE INTERSTATE, MY 2010 FORD ESCAPE LOST ALL ACCELERATION AND I HAD TO CAREFULLY MANEUVER TO THE RIGHT SHOULDER. AS I WAS LOSING ACCELERATION, I NEARLY CAUSED SEVERAL ACCIDENTS AS I COULDN'T SPEED UP AS NEEDED. WHEN I FINALLY MADE IT TO A COMPLETE STOP, THE VEHICLE CONTINUED TO RUN WITH THE WRENCH LIGHT ON BUT I COULD NOT MOVE. I TURNED OFF THE VEHICLE, WAITED ABOUT A MINUTE AND WAS THEN ABLE TO RESTART THE VEHICLE TO RETURN HOME. SINCE I THOUGHT IT WAS A ONE-TIME INCIDENT, I ONLY MENTIONED IT DURING AN OIL CHANGE AND NOTHING WAS DONE. THEN IT BECAME A FREQUENT OCCURRENCE, LIMITING MY COMFORT IN DRIVING ANYWHERE BEYOND 10 MILES. WHEN I CALLED THE SERVICE DEPARTMENT OF THE LOCAL FORD DEALER, THEY WERE ABLE TO DIAGNOSE THE PROBLEM OVER THE PHONE, WITHOUT NEEDING ME TO BRING IT IN. UPON ARRIVAL AT DEALERSHIP, THE THROTTLE BODY NEEDED WAS ON NATIONAL BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514197May 30, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING ALONG AROUND AT 45 OR 50 MPH AND WENT TO TURN ON THE AIR CONDITIONER AND THE CAR STALLED. I WAS ABLE TO PULL OVER AND THE CAR RESTARTED.. PREVIOUS TO THIS WHEN TURNING ON THE AC THE CAR GOT VERY SLUGGISH, I WAS STEPPING ON THE GAS BUT THE CAR WOULD NOT GO. AFTER A VERY SHORT TIME THE CAR RECOVERED AND NORMAL SPEED WAS ATTAINED. I FEAR THIS MAY HAPPEN PULLING INTO TRAFFIC OR MERGING AND THIS HAPPENING WOULD BE EXTREMELY DANGEROUS AND CAUSE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP I BOUGHT THE VEHICLE FROM THAT FORD IS HAVING A PROBLEM WITH THIS PART. WHEN I SEARCHED THE INTERNET I SAW THAT MANY OTHERS HAVE HAD THE SAME OR SIMILAR ISSUES WITH THE 2005 -2011 ESCAPES. I WAS ALSO TOLD THAT FORD IS DOING A REDESIGN OF THIS PART BUT NO DATE AS TO WHEN IT WOULD BE AVAILABLE. MY DEALERSHIP STATED THEY WERE ABLE TO FIND THE SAME PART BUT NO PROMISES IF IT WOULD LAST. THEY ALSO STATED THEY COULD NOT DUPLICATE THE PROBLEM WHILE IN THE SHOP, THUS IT'S AN INTERMITTENT OCCURENCE. THEY RECOMMENDED JUST DRIVING THE VEHICLE AND KEEPING IN TOUCH TO SEE WHEN THE REDESIGN IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514200May 30, 2013
FUEL SYSTEM, GASOLINE
CAR STALLED ON HIGHWAY AT 70 MILES PER HOUR. SEEMED LIKE CAR SHUTOFF, BUT LATER REALIZED THAT CAR WAS STILL ON BUT NOT MOVING. TOOK TO DEALER IT WAS DIAGNOSED AS THROTTLE BODY WAS DEFECTIVE. QUITE DANGEROUS DUE TO SUDDEN LOSS OF CONTROL ON HIGHWAY, EASILY COULD OF BEEN HIT BY OTHER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514262May 30, 2013
POWER TRAIN
WHILE DRIVING THE VEHICLE, CRUISE CONTROL SET AT APPROXIMATELY 53 MPH, THE VEHICLE SUDDENLY LOST POWER. I COASTED TO THE SIDE OF THE ROAD, WAITED ABOUT 5 MINUTES AND RESTARTED. AT THE TIME IT LOST POWER, A WARNING LIGHT APPEARED, WHICH INDICATED A PROBLEM WITH THE THROTTLE CONTROL/POWER TRAIN. I HAD TO DRIVE THE VEHICLE APPROXIMATELY 70 MILES BETWEEN THE TIME OF THE FIRST INCIDENT AND WHEN I COULD GET IT TO A MECHANIC. THE VEHICLE DID THE SAME ACTION 4 ADDITIONAL TIMES IN THAT SPAN. AFTER THE THIRD INCIDENT, THE SERVICE ENGINE SOON LIGHT APPEARED AND REMAINS CONTINUOUSLY LIT WHILE THE ENGINE IS ON. THE MECHANIC IDENTIFIED THE PROBLEM AS A DEFECTIVE THROTTLE BODY, WHICH IS ONLY AVAILABLE THROUGH FORD. THERE IS CURRENTLY A NATIONAL BACK ORDER FOR THE PART WITH NO ANTICIPATED RELEASE DATE. THE POWER LOSS OCCURS AT RANDOM TIMES, AND ON ONE OCCASION HAPPENED WHILE I WAS CROSSING A BUSY INTERSECTION. THE VEHICLE IS COMPLETELY UNSAFE TO DRIVE, AND WITH NO ANTICIPATED RELEASE DATE FOR THE PART, COMPLETELY UNUSABLE. FORD CLEARLY KNOWS THAT THIS IS A PROBLEM AND THEIR INABILITY TO DEAL WITH IT IS GOING TO LEAD TO SOMEONE BEING SERIOUSLY INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514267May 30, 2013
ENGINE, VEHICLE SPEED CONTROL
THIS VEHICLE HAS LOST POWER UNEXPECTEDLY TWICE IN THE LAST MONTH WHILE EITHER DECELERATING FROM FREEWAY SPEEDS (FIRST TIME) AND WHILE CRUISING AT 65 MPH (SECOND TIME). IN BOTH INSTANCES THE WRENCH LITE CAME ON AND THE RPM LEVEL DROPPED TO BELOW 900 RPM AND WAS ERRATIC. LUCKILY, I WAS ABLE TO PUT ON MY HAZARD FLASHERS AND PULL TO THE SIDE OF THE ROAD IN BOTH CASES. BOTH TIMES, I SHUT THE CAR OFF AND IT RESTARTED RESUMING NORMAL PERFORMANCE. THIS UNPREDICTABLE LOSS OF POWER CAN BECOME A SERIOUS HAZARD IN A FREEWAY FULL OF DRIVERS. I SEE A GROWING NUMBER OF ESCAPE DRIVERS EXPERIENCING THE SAME THING, SO IT APPEARS AS THOUGH A TREND IS HAPPENING FOCUSING ON SUSPECT THROTTLE BODY UNITS. I AM SURE FORD WILL DO SOMETHING ABOUT THIS, BUT WONDER HOW BAD IT NEEDS TO GET BEFORE THEY DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514265May 30, 2013
ENGINE
TOOK OFF FROM STOP LIGHT, MADE A LEFT TURN AND WHILE IN MIDDLE OF TURN, FELT LOSS OF POWER, CAR WOULD NOT ACCELERATE. I LOOKED AT DASH AND NOTICED WHAT LOOKED LIKE A BATTERY SYMBOL IN RED AND THE OIL SYMBOL IN RED. COASTED TO SIDE OF ROAD. TURNED IGNITION TO OFF POSITION, WAITED A SECOND OR TWO AND TURNED BACK ON. VEHICLE STARTED RIGHT BACK UP AND I CONTINUED ON MY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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