Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10653386November 7, 2014
SEAT BELTS
TL** THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER SEAT BELT BECAME UNLATCHED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653445November 7, 2014
STEERING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN THE STEERING WHEEL, THE STEERING SHAFT BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651955November 2, 2014
ENGINE
THE ENGINE LIGHT CAME ON THE DASH AND THE CAR STARTED TO SLOW AND SPUTTER AS LIKE IT WAS OUT OF GAS , WHEN I HAD MY MECHANIC LOOK HE FOUND THE INTAKE TO THE MANIFOLD WAS SHATTERED ( THE PLASTIC PART THAT THE HOES GRIPS ONTO . I WAS COMING HOME FROM WORK IT WAS COLD AND THE CAR JUST STOPS WORKING AS THE LOSS OF THE FLUID FROM THE INTAKE SPRAYED ALL OVER THE MOTOR,BELT,HOOD,ELECTRICAL AND THE MOTOR LOCKED UP AS I WAS TRYING TO COST TO THE PULL OFF AS IT WAS A MAJOR TRAFFIC AREA . THE MANIFOLD INTAKE BROKE !!! IN NEW YORK " *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650917October 29, 2014
ENGINE
I WAS ON VACATION COMING HOME AND THE CAR STARTED TO PULL THEN LET GO AND THE ENGINE LIGHT CAM ON THEN CAR LOCKED UP ON THE HIGH WAY FEW SECONDS LATTER THEIR WAS THICK WHITE SMOKE COMING FROM THE HOOD OF THE CAR AND THREW THE VENTS INSIDE THE CAR. I TURNED THE HAZARD LIGHTS ON AND GOT OUT OF THE CAR ON A HEAVY HIGH WAY THE CAR SMOKED FOR ABOUT 20-40 MINUTES, AFTER IT FADED I OPENED THE HOOD TO FIND THE ( MANIFOLD INTAKE ) BROKE SPRAYING THE COOLANT ALL OVER THE ENGINE AND ELECTRICAL UNDER THE HOOD OF THE CAR. I SEE ONLINE THEIR HAS BEEN OTHER COMPLAINTS AND FORD FIXING THEM ONLY IN THE HOTTER STATES AS I LIVE IN NY BUT WAS IN TEXAS WHEN THIS HAPPENED. ALSO WHEN THIS HAPPENED I HAD NO PLACE TO PULL OFF THE ROAD AS I WAS IN CONGESTED TRAFFIC / BUSY HIGHWAY - I AM LUCKY I DIDN'T GET HIT BY A CAR. FORD MOTOR COMPANY I KNOW YOU KNOW OF THE ISSUE !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649011October 21, 2014
ELECTRICAL SYSTEM
RECENT ARTICLE IN PAPER INDICATES THAT HIGH HUMIDITY STATES, SUCH AS FLORIDA COULD HAVE A AIR BAG PROBLEM ON SEVERAL MODELS AND MAKES OF AUTOMOBILES, AFFECTING THE DEPLOYMENT OF AIR BAGS. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648480October 17, 2014
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648484October 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 50 MPH, THICK WHITE SMOKE STARTED EMITTING FROM THE FRONT END OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10643922October 10, 2014
STEERING
WHEN MAKING A TURN, I FELT A HITCH IN THE STEERING,LIKE IT DOESN'T WANT TO TURN SMOOTHLY. IT HAS GOTTEN WORSE AND CHECKING UNDER THE HOOD REVEALS RUSTED STEERING COLUMN SHAFTS WITH UNIVERSAL JOINTS WITH NO ZERK FITTINGS. WHILE CHECKING WITH THE FORD PARTS COUNTER, I FOUND OUT THERE HAS BEEN A RECALL ON THESE PARTS.I CALLED FORD MOTOR COMPANY & GAVE THEM MY V.I.N. AND THEY TELL ME THERE IS NO RECALL ON THIS FOR MY VEHICLE. SO I DID AN INTERNET SEARCH AND FIND THAT THERE IS A RECALL ON THIS VERY SAME THING FOR 2005-2011 CROWN VICTORIA'S(FORD RECALL # 13S08). IF MY 2004 CROWN VICTORIA HAS THE SAME STEERING WITH THE SAME PARTS WITH THE SAME DEFECT, WHY IS IT NOT INCLUDED IN THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643269October 8, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS FAILED WHEN DRIVING DOWN DARK FREEWAY, NEARLY DROVE OFF ROAD, STOPPED CAR, HEARD CLICK AND LIGHTS CAME BACK ON, BUT A FEW MINUTES LATER, WENT OFF AGAIN. AS I DRIVE DOWN THE ROAD I HEAR A CLICK AND THEN THEY COME BACK ON, BUT MORE MINUTES THEY GO OFF AGAIN, CONTINUAL INTERMITTENT ON/OFF. THIS OCCURS WHEN THE LIGHTS ARE IN HEADLAMP SETTING, OR AUTOLAMP CONTROL, LIGHTS DON'T WORK WHEN IN THIS CONDITION IN HIGH BEAMS. FORTUNATELY THEY ARE WORKING WHEN HELD TOWARD STEERING WHEEL IN FLASH-TO-PASS, SO HAVE BEEN HOLDING THE LIGHTS ON THIS WAY FOR MONTHS. FROM WHAT I'VE READ, THIS IS AN ONGOING CONTINUAL PROBLEM WITH THIS VEHICLE. I'M SURPRISED THERE HAVE BEEN NO REPORTS OF ACCIDENTS OR DEATH, BUT IT'S A HARD ISSUE TO IDENTIFY AS IT'S INCONSISTENT, AND IF SOMEONE WAS REPORTED AS 'LOOSING CONTROL OF THEIR VEHICLE', IT COULD BE LOSS OF LIGHTS CAUSING THEM TO RUN OFF THE ROAD. READ HOW TO DO A QUICK RESOLUTION BY KICKING THE LCM UNDER THE DASH, WHICH SOMETIMES DOES CAUSE THE LIGHTS TO COME BACK ON. ALSO, HAVE SEEN A YOUTUBE VIDEO FROM A MECHANIC THAT SHOWS HOW TO SOLDER ON NEW RELAYS TO THE COMPUTER PANEL, WHICH FIXES THE ISSUE FOR $15.00, WHICH I'VE CONSIDERED DOING MYSELF AS A REPLACEMENT UNIT IS UPWARDS OF $400.00. THIS NEEDS TO BE A RECALL ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641354October 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637557September 19, 2014
AIR BAGS
I WAS A PASSENGER IN THE ABOVE VEHICLE. ON 02/07/2013 THE CAR HYDRO PLANED FROM THE ROAD AND THE DRIVER LOST CONTROL OF THE CAR. IT BEGAN SPINNING AROUND AND LEFT THE ROAD, THE CAR HIT A FENCE AND TWIRLED AROUND AND SLAMMED REAR END FIRST INTO A POLE. THE IMPACT WAS SO HARD IT CAUSED THE FRONT SEATS TO BREAK AND WE BOTH FELL BACK INTO THE BACK OF CAR. THE REAR WINDOW SHATTERED AND GLASS FLEW INSIDE THE ENTIRE CAR. THE TRUNK WAS CRAMMED INTO THE BACK SEAT. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF IMPACT. THE WHOLE DASH AND CONSOLE FELL DOWN INTO OUT LAPS AND THE STEREO EJECTED FROM THE DASH AND FLEW INTO THE BACK OF THE CAR. A FOREIGN OBJECT CUT ME ON THE RIGHT SIDE OF MY FACE AROUND MY EAR WHICH CAUSE ME TO REQUIRE STITCHES AND LEFT ME WITH SLIGHT NERVE DAMAGE AND SLIGHT JAW PARALYSIS OF THE RIGHT SIDE OF MY FACE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637631September 19, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637677September 19, 2014
ENGINE
DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637321September 18, 2014
STEERING
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING); HOWEVER, THE FAILURE PERSISTED. THE DEALER STATED THAT THE UPPER INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637040September 17, 2014
WHEELS, SUSPENSION
A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY MY VEHICLE THAT WAS BUILT DURING TIME FRAME AT THE ST THOMAS ASSEMBLY PLANT WAS NOT INCLUDED ON THE RECALL. IT SHOULD OF BEEN. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY IT WAS NOT INCLUDED. THE PARTS MENTIONED ABOVE FAILED AND NEARLY CAUSING A ACCIDENT LUCKY THAT I WAS NOT TRAVELING AT A HIGH SPEED WHEN INCIDENT TOOK PLACE. I ADDRESSED THE SAFETY ISSUES FOR VEHICLES THAT FAILED TO BE INCLUDED. FORD ADVISED ME THAT THERE WAS NO REPORTING AGENCY THAT COULD ADD MY VEHICLE. THERE WAS EVERY BIT OF PROOF THAT INDEED IT SHOULD OF BEEN INCLUDED ON THAT LIST. THE AGENT VERIFIED MY VEHICLE INFORMATION AND HAD NO REASON OF WHY IT HAD NOT BEEN INCLUDED. IF YOU HAVE A VEHICLE BUILT BETWEEN THE ABOVE TIME FRAME. AT THE ASSEMBLY PLANT MENTIONED IN THIS RECALL. MAKE SURE THAT TAKE ACTION REGARDING THESE PARTS TO AVOID SERIOUS ACCIDENTS. ERROR WAS MADE ON THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631810September 9, 2014
STEERING, SERVICE BRAKES
BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT THEM IDK WHAT TO DO IM LOW ON FUNDS AND I WANT TO KNOW IF THIS IS A DEFECT THESE CARS ARE KNOWN FOR STEERING AND BRAKES DEFECTS..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631468September 8, 2014
STEERING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,565. UPDATED 10/22/14*CN THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED BY THE DEALER. THE UNIVERSAL JOINTS IN THE STEERING SHAFT WERE CORRODED. THE 2005 CROWN VICTORIA WAS RECALLED FOR THE SAME THING. THE MANUFACTURER WAS NOTIFIED. UPDATED 4/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631206September 6, 2014
STEERING
AFTER DRIVING TO XYZ LOCATION 3 MILES FROM MY HOME I PARKED MY CAR FOR A WHILE TO PICK UP STUFF FROM THE PLACE. AFTER AROUND 30 MINUTES I JUST DROVE MY [XXX] FORD CROWN VIC 2006 P71 AN EX POLICE CAR FROM THE PARKING LOT. JUST AS I JUST ACCELERATED AND TURNED THE VEHICLE TOWARDS MY INTENDED DIRECTION ALL OF A SUDDEN I COMPLETELY LOST CONTROL ON MY STEERING WHEEL. RECENTLY I HAVE HAD A RECALL ON A STEERING WHEEL SHAFT AND I GOT IT REPLACED AT FORD DEALERSHIP; FURTHERMORE I PRESUME THAT LOOSING THE CONTROL OF STEERING WHEEL THIS TIME IS RELATED TO THE PREVIOUS RECALL REPAIR. I LEFT MY CAR AT FORD DEALERSHIP FOR FURTHER INVESTIGATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628224August 25, 2014
EXTERIOR LIGHTING
MY WIFE TRIED TO TURN HER HEADLIGHTS ON AND THEY WOULD MOT GO ON. ALL OTHER EXTERIOR LIGHTS WERE LIT. SHE TRIED SEVERAL TIMES , BUT THEY WOULD NOT COME ON. SHE DROVE HOME USING HER HIGH BEAMS, AS THEY WERE THE ONLY ONES FUNCTIONING. SHE WORKS 125 MILES AWAY AND BROUGHT THE CAR HOME ON THE 23RD. TODAY, THE 26TH, WAS THE FIRST TIME I HAVE HAD TO LOOK AT THEM. I TRIED THEM AND THERE IS NEITHER LOW BEAMS OR HIGH BEAMS NOW. ONLY HIGH BEAMS IN THE "FLASH TO PASS" MODE, WHERE YOU PULL THE TURN SIGNAL ARM BACK. WHILE RESEARCHING THE PROBLEM ONLINE, I CAME ACROSS A LOT OF SIMILAR COMPLAINTS ALL SUGGESTING THE LCM BEING DEFECTIVE OR BROKEN. I ALSO FOUND THIS COMMENT IN PLACE OF AN ACTUAL RECALL BY FORD: "4/172014 *****CUSTOMER SATISFACTION PROGRAM 14N01.... CHECK IT OUT, LIGHTING CONTROL MODULE WILL BE REPLACED OR REIMBURSEMENT MADE IF ALREADY HAD DONE!!!!*****. I WOULD LIKE TO KNOW ABOUT THIS PROGRAM. WE HAVE HAD A DOZEN FORDS SINCE 19984 AND THERE ARE FOUR IN OUR YARD RIGHT NOW. IT SEEMS WE HAVE BEEN LOYAL CUSTOMERS A LONG TIME AND WOULD LIKE A REPAIR DONE THAT IS NOT AN ISOLATED PROBLEM, BUT A VERY DANGEROUS ONE IF THE LIGHT GO OUT WHILE DRIVING.IF THIS IS NOT A RECALL, IT SHOULD BE. BY THE WAY, HAD THE LIGHT SWITCH REPAIRED ON A 1989 CROWN VIC I OWNED AND THE SWITCH WAS MELTED BECAUSE IT WASN'T HEAVY DUTY ENOUGH IN THE WIRING. PROBABLY A RECALL, BUT DIDN'T KNOW ABOUT IT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627866August 24, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING HOME FROM A WEDDING RECEPTION AT 10:00 PM LIGHTS SUDDENLY WENT OUT . PULLED OVER TO SIDE OF ROAD AND TRIED ALL MODES OF LIGHTS OPERATION (AUTOMATIC, PARKING AND REGULAR LIGHTING MODE). TRYING DIMS AND HIGH BEAMS BOTH. FINALLY GOT LIGHTS TO WORK IF I HELD DIMMER SWITCH IN PULLED POSITION UNTIL REACHING HOME. LOOKING ON INTERNET FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CROWN VICS. FAILURE IN LIGHTING CONTROL MODULE. STILL NEED SOME SORT OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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