Ford Crown Victoria Service Bulletins (2011)

21 manufacturer communications on file.

• February 24, 2026•Document ID: 11029052

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 54601

  Date Added:

  February 27, 2026

  Manufacturer:

  FORD

  Summary

  Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

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  2026 Ford Bronco2026 Ford Bronco Sport2026 Ford Escape2026 Ford Expedition2026 Ford Explorer2026 Ford F-1502026 Ford F-2502026 Ford F-3502026 Ford F-4502026 Ford F-5502026 Ford Maverick2026 Ford Mustang2026 Ford Ranger2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford F-250+ 367 more
  Associated Documents

  • DownloadMC-11029052-0001.pdf↗
• April 24, 2024•Document ID: 10254138

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 52476

  Date Added:

  May 3, 2024

  Manufacturer:

  FORD

  Summary

  All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

  Associated Products (394)

  2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-350+ 374 more
  Associated Documents

  • DownloadMC-10254138-0001.pdf↗
• September 18, 2019•Document ID: 10166447

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  DOR-L2Q6V-10

  Date Added:

  October 21, 2019

  Manufacturer:

  LINCOLN

  Summary

  This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.

  Associated Products (18)

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  Associated Documents

  • DownloadMC-10166447-0001.pdf↗
• August 9, 2019•Document ID: 10164508

  Service Bulletin/Repair Instructions
  VISIBILITY:GLASS, SIDE/REAR; VISIBILITY

  Mfr Comm. #:

  SSM 48130

  Date Added:

  September 6, 2019

  Manufacturer:

  FORD

  Summary

  Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

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  2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 more
  Associated Documents

  • DownloadMC-10164508-0001.pdf↗
• May 10, 2019•Document ID: 10160931

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 47976

  Date Added:

  June 7, 2019

  Manufacturer:

  FORD

  Summary

  On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

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  Associated Documents

  • DownloadMC-10160931-0001.pdf↗
• March 30, 2018•Document ID: 10137113

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 47201

  Date Added:

  May 21, 2018

  Manufacturer:

  FORD

  Summary

  Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

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  Associated Documents

  • DownloadMC-10137113-0001.pdf↗
• January 10, 2018•Document ID: 10140323

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  SSM 47009

  Date Added:

  June 11, 2018

  Manufacturer:

  FORD

  Summary

  The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

  Associated Products (180)

  2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Taurus2018 Ford Transit2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus+ 160 more
  Associated Documents

  • DownloadMC-10140323-0001.pdf↗
• January 10, 2018•Document ID: 10138524

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 47009

  Date Added:

  May 29, 2018

  Manufacturer:

  FORD

  Summary

  The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

  Associated Products (277)

  2018 Ford C-Max2018 Ford E-3502018 Ford E-4502018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Taurus2018 Ford Transit2017 Ford C-Max2017 Ford E-2502017 Ford E-350+ 257 more
  Associated Documents

  • DownloadMC-10138524-0001.pdf↗
• September 21, 2016•Document ID: 10109070

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE

  Mfr Comm. #:

  SSM 46085

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

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  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX+ 277 more
  Associated Documents

  • DownloadMC-10109070-0001.pdf↗
• April 21, 2016•Document ID: 10205037

  Service Bulletin/Repair Instructions
  STEERING; STRUCTURE

  Mfr Comm. #:

  TSB160072

  Date Added:

  December 20, 2021

  Manufacturer:

  LINCOLN

  Summary

  Inpected or repaired under 13R01 - Requests for recall service action under 13S08

  Associated Products (22)

  2012 Ford Crown Victoria2011 Ford Crown Victoria2011 Lincoln Town Car2011 Mercury Grand Marquis2010 Ford Crown Victoria2010 Lincoln Town Car2010 Mercury Grand Marquis2009 Ford Crown Victoria2009 Lincoln Town Car2009 Mercury Grand Marquis2008 Ford Crown Victoria2008 Lincoln Town Car2008 Mercury Grand Marquis2007 Ford Crown Victoria2007 Lincoln Town Car2007 Mercury Grand Marquis2006 Ford Crown Victoria2006 Lincoln Town Car2006 Mercury Grand Marquis2005 Ford Crown Victoria+ 2 more
  Associated Documents

  • DownloadMC-10205037-0001.pdf↗
• April 21, 2016•Document ID: 10183773

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  16-0072

  Date Added:

  December 7, 2020

  Manufacturer:

  MERCURY

  Summary

  For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.

  Associated Products (22)

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  Associated Documents

  • DownloadMC-10183773-0001.pdf↗
• March 1, 2016•Document ID: 10204997

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB160032

  Date Added:

  December 20, 2021

  Manufacturer:

  FORD

  Summary

  4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available

  Associated Products (31)

  2014 Ford E-1502014 Ford E-2502014 Ford E-3502013 Ford E-1502013 Ford E-2502013 Ford E-3502011 Ford Crown Victoria2011 Lincoln Town Car2011 Mercury Grand Marquis2010 Ford Crown Victoria2010 Ford E-1502010 Ford E-2502010 Ford E-3502010 Ford F-1502010 Lincoln Town Car2010 Mercury Grand Marquis2009 Ford Crown Victoria2009 Ford E-1502009 Ford E-2502009 Ford E-350+ 11 more
  Associated Documents

  • DownloadMC-10204997-0001.pdf↗
• March 1, 2016•Document ID: 10075262

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16-0032

  Date Added:

  June 22, 2016

  Manufacturer:

  FORD

  Summary

  4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.

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  Associated Documents

  • DownloadMC-10075262-0001.pdf↗
• July 1, 2015•Document ID: 10057834

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  44863

  Date Added:

  July 1, 2015

  Manufacturer:

  FORD

  Summary

  FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

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  2015 Ford C-Max2015 Ford E-1502015 Ford E-3502015 Ford E-4502015 Ford Edge2015 Ford Escape2015 Ford Expedition2015 Ford Explorer2015 Ford F-1502015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford F-6502015 Ford F-7502015 Ford Fiesta2015 Ford Flex2015 Ford Focus2015 Ford Fusion2015 Ford Mustang+ 161 more
  Associated Documents

  • DownloadMC-10057834-0001.pdf↗
• September 16, 2014•Document ID: 10054924

  Service Bulletin/Repair Instructions
  STEERING:GEAR BOX:SHAFT PITMAN

  Mfr Comm. #:

  RP-13R01

  Date Added:

  March 12, 2014

  Manufacturer:

  MERCURY

  Summary

  FORD: THE LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION OF SWING LINK JOINTS, COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, RESULTING IN STEERING COLUMN SEPARATION AND LOSS OF STEERING CONTROL. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE UPDATED 04/23/14 *LJ UPDATED 07/10/15 *TA UPDATED 7/15/15 *TA

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  Associated Documents

  • DownloadMC-10054924-0001.pdf↗
• August 21, 2014•Document ID: 10056701

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  TSB-14-0153

  Date Added:

  February 3, 2015

  Manufacturer:

  FORD

  Summary

  FORD/LINCOLN/MERCURY: FAILURE OF PLANETARY GEAR ASSEMBLY IS DUE TO TRANSMISSION, ON CERTAIN VEHICLES, EXHIBITING GRINDING, GEAR SLIPPAGE, WHINE TYPE NOISE, VIBRATION, WHILE DRIVING OR LOSS OF REVERSE. *PE

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  Associated Documents

  • DownloadMC-10056701-0001.pdf↗
• May 1, 2014•Document ID: 10056191

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  ASI-44538

  Date Added:

  October 1, 2014

  Manufacturer:

  LINCOLN

  Summary

  FORD/LINCOLN/MERCURY: THE INDICATOR MAY ILLUMINATE OVERDRIVE OFF AND/OR SLIPPING IN 3RD OR NO 4TH GEAR, DUE TO DIRECT CLUTCH FAILURE AND DIAGNOSTIC TROUBLE CODE (DTC) P0733 AND/OR P0734. MODEL 2008-2013 MARK LT, F-150, CROWN VICTORIA, GRAND MARQUIS, TOWN CAR, E SERIES. *PE

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  Associated Documents

  • DownloadMC-10056191-0001.pdf↗
• October 2, 2013•Document ID: 10054006

  Service Bulletin/Repair Instructions
  STEERING:COLUMN

  Mfr Comm. #:

  RP-13-R-01

  Date Added:

  December 11, 2013

  Manufacturer:

  FORD

  Summary

  FORD: SWING LINK JOINTS ON LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION, AND COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, ON SOME VEHICLES, CAUSES STEERING COLUMN TO SEPARATE, LEADING TO STEERING CONTROL LOSS. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE

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  Associated Documents

  • DownloadMC-10054006-0001.pdf↗
• April 1, 2011•Document ID: 10038965

  Service Bulletin/Repair Instructions
  AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SIS-21841

  Date Added:

  June 29, 2011

  Manufacturer:

  FORD

  Summary

  COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

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  Associated Documents

  • DownloadMC-10038965-0001.pdf↗
• March 1, 2011•Document ID: 10039053

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE; SERVICE BRAKES, AIR:ANTILOCK

  Mfr Comm. #:

  AS-21769

  Date Added:

  July 7, 2011

  Manufacturer:

  FORD

  Summary

  FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

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  Associated Documents

  • DownloadMC-10039053-0001.pdf↗