Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11592119June 3, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact stated that when the vehicle was started, there was a loud popping sound coming from the engine compartment with a clicking sound near the fuel tank. The contact’s husband inspected the engine compartment and noticed that the battery had exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 55,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11591097May 28, 2024
POWER TRAIN
I called my local dealership to have my recall (24S24/24V267) repaired. I was told that Ford had put a "hold" on repairs for this recall. I contacted Ford and via a chat was told that they had not. Case # CXH-02187526-Q8C0H6. Ford was to forward my concerns to the dealership. I contacted the dealership back and was told that effective 05.24.24 Ford had put a "hold" on repairs for this recall. I explained that Ford was saying that they had not. I am to call the dealership back in a week to see if Ford will repair the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591026May 28, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start up after several attempts with several unknown messages displayed. After an hour, the contact was able to restart the vehicle. The vehicle was driven to the dealer. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was informed that software updates were performed on both the Body Control Module (BCM) and the Powertrain Control Module (PCMP). The contact stated that several days later while driving at an undisclosed speed and depressing the brake pedal, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle after waiting for nearly an hour. The manufacturer was notified of the failure and instructed the contact to take the vehicle back to the dealer; and the contact was also provided a case number. The vehicle was not repaired. The failure mileage was 53,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590738May 25, 2024
ELECTRICAL SYSTEM, ENGINE
While idling stopped at a red light the engine suddenly shut down/stalled and the electrical system simultaneously went haywire. Specifically the dashboard alert system rapidly cycled through/flashed warning alerts for the forward collision system, then “out of fuel” then a failure with the antilock brake system. At the same time the computer touch screen went black and indicated “system restart.” The dash alerts kept cycling through the same alerts mentioned above and wouldn’t stop. I tried three different times to restart the vehicle without success. Stranded on a busy roadway, two different vehicles behind us had to take evasive action to avoid hitting us from the rear. The vehicle was towed to the dealer, who has called back to say the engine starts fine now. They will conduct further diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590658May 24, 2024
POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to reverse(R), the vehicle made an abnormal grinding metallic sound. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with rear end fluid metal contamination. The vehicle was not repaired. The contact researched and related the failure to NHTSA Campaign Number: 21V011000 (Power Train). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590279May 23, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
As detailed by others on Ford forums, my vehicle experienced a total electronic failure after a 20 minute drive with minimal electronics on. After stopping and turning the vehicle off for 10 minutes, the vehicle would not start and the lights and electronic systems were flashing erratically. There were no warning signs to this and there was no chance that the battery had died. Jumping the car did not remedy the issue. This poses a significant inconvenience and potential safety hazard to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590178May 22, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the contact’s daughter’s arm bumped into the passenger’s side windshield, and the windshield was severely cracked. The vehicle was taken to an independent mechanic but was not diagnosed; however, the windshield was replaced. The contact stated on one occasion while driving 70 MPH, a small object struck the passenger’s side windshield, and a large crack was formed. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 38,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589602May 20, 2024
ENGINE AND ENGINE COOLING
The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving approximately 10 MPH the warning message "System Default, Battery" was displayed. After stopping to inspect under the hood the contact discovered smoke and flames were present coming from inside the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. The vehicle was later towed to the local dealer who informed that the failure was caused by a faulty serpentine motor belt. The manufacturer was notified of the failure. A fire report was taken at the scene. The failure mileage was 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11589287May 17, 2024
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact owns a 2021 Ford Bronco. The contact stated that while driving at 40 MPH during a rainstorm, the Lane Keep Assist System (LKAS) activated, after which the contact briefly lost control of the vehicle and the vehicle began to tailspin. The vehicle came to a complete stop after crashing into a barrier wall on the driver’s side. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed. There were no injuries reported. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 27,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11589238May 17, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that several unknown warning lights were illuminated, and the "Charging System Service Now" message was displayed. The vehicle was jumpstarted, and the battery was replaced; however, the failure persisted. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589201May 16, 2024
ENGINE
I was driving and the car turned off while driving without warning. Luckily I was not in an area of high traffic but if I had been then it would have caused a serious crash. Car would not start again even after being jumped. Had to have towed. Ford told me there were no recalls related to this incident when I called customer service today only to find online other owners have had serious issues similar to this as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589198May 16, 2024
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
On Monday [XXX], I was driving my vehicle home when I received the following error messages while driving: -pre collision assist not available -service advancetrac -check park aid -service vehicle soon -front camera fault service required -front camera fault service required -shift sys fault service required I was able to make it home and got my car towed to Washington Ford (Washington,PA) the next day. Ok Wednesday [XXX], I received the following message from Washington ford “ Your vehicle is done and ready to pick up. The concern was related to a reprogram of the power steering control module. --Andrea Baumgardner Washington Ford” I picked up the vehicle on Wednesday. On Thursday night, I was driving home after 12am when I received all the same above error messages that I noted as well as losing power steering and control of all my lights (headlights, turn signals, hazard lights). I had the car towed again the next day back to Washington Ford. Since then they have not been able to duplicate the problem and that there’s nothing more they can do. I was told “my vehicle is ready to pick up” but couldn’t guarantee it was safe to drive In April of 2024, Ford recalled 456,000 Ford broncos for “ because the vehicles may fail to detect a low battery charge, which could lead to a loss of engine and electrical power while driving.” Which is the exact issue I had with my vehicle two times in 3 days, however my vehicles VIN wasn’t included in that recalled. On May 13th, 2024 expanded the recall and my vehicle was included this time. I was told there was no remedy for the recall at this time and they were expecting a new update on May 29th, 2024 but in the meantime they are not offering me a rental car and told me my only option is to get a rental car myself if I feel that the car is unsafe to drive. I can not afford a rental car. So my only option ford leaves me is to drive a vehicle that they can not guarantee is safe to drive since they aren’t able to duplicate INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589143May 16, 2024
SERVICE BRAKES
Got a flat on the right front tire. I pulled over on level concrete area. The vehicle was off, in park, and parking brake "appeared" to be on. Using the the vehicle's jack, I jacked the vehicle up and had taken the flat off. The vehicle rolled back and off the jack and the disk break crashed to the concrete. I checked the parking break and made sure the vehicle was in park and it was. I jacked it up again. As I was starting to replace the spare, the vehicle rolled back again and could have pinned my hand between the fender and the spare tire. A passerby stopped the a floor jack and a chulk and we changed the tire. First, the base of the jack is too narrow and the vehicle was not stable. This was an ideal location to change a tire and still was a disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588899May 15, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588768May 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
It has been over a month and there is no fix for the recall, this is extremely scary and dangerous as the car can lose power at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588733May 14, 2024
SUSPENSION, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at approximately 20 MPH and turning slowly to the left, the contact heard an abnormal grinding sound from the driver's side rear wheel well. The contact stated that the failure also recurred while turning to the right. The contact checked under the driver’s side of the vehicle and noticed that the CV axle was loose where adjoined to the wheel. The contact stated that the passenger’s side rear CV axle was also loose. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588216May 11, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Break locked during turn and ABS system failed, as a result, cash crashed into a rock. This could have been very serious had the car been going faster. The car ABS system needs to be recalled on ALL BRONCO SPORTS. The car will go to the dealer for review. There were no warning lamps or other symptoms prior to the crash
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11587801May 9, 2024
ELECTRICAL SYSTEM, ENGINE
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587400May 7, 2024
ENGINE, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587367May 7, 2024
SERVICE BRAKES, ENGINE
The contact owns a 2022 Ford Bronco Sport. The contact stated that while depressing the brake pedal to slow for traffic or for a traffic signal, there was an abnormal high-pitched sound coming from the brakes and the vehicle was vibrating. The contact stated no warning light was illuminated. The contact stated that additionally, while driving up a grade in the road, at approximately 35 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brake rotors needed to be turned. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 4,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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