Dodge Journey Complaints

5,556 consumer complaints on file.

#11573815February 24, 2024
STEERING
The steering wheel locked on me while it was on drive. I could not turn it left or right. It does this at random which is dangerous. It locked as if the car was off but it wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573440February 22, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
Airbag light is on. P06DD Engine oil pressure control circuit performance /stuck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573514February 22, 2024
AIR BAGS, SEATS
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue as well. No accidents, just deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572112February 15, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11571144February 10, 2024
SERVICE BRAKES
My car is rarely driven, only 40,000 miles. When i started my car recently the brake, ABS light, and traction light came on. I did my research in which i found out that there is a recall for 2012-2015 dodge journey model, my car is a 2015 model but my VIN in particular is not part of the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571253February 10, 2024
STEERING
Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power steering. The fluid is not getting to the right side rack and pinion. The older models had a recall for this same issue and now my year model is having the same exact problem. It was not expected so it was difficult to turn into my own lane of traffic. Took it to a dodge dealer ship and they recommended replacing it but since it’s not covered under my certified preowned warranty it has to wait. No warnings no lights nothing but shock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571254February 10, 2024
ENGINE
Unknown. This vehicle is great if it would stay running. I drive it about 15 min than it just shuts off and won't restart until it cools down . I've had it checked and replaced camshaft and crankshaft and the throttle potionsensor and it continues to shut off while driving. It's very irritating it could cause a accident and also leave someone stranded. No codes pop up anymore but it still has that problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570459February 7, 2024
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569937February 5, 2024
ELECTRICAL SYSTEM
horn goes off periodically, even after changing the fuels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569948February 5, 2024
UNKNOWN OR OTHER
Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569624February 2, 2024
ELECTRICAL SYSTEM
March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11569097January 31, 2024
SEATS
Headrest deployed while driving!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568468January 29, 2024
ELECTRICAL SYSTEM
My a/c comes on when I turn the heater on. Then the temperature drops while the heater is on. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568091January 26, 2024
ELECTRICAL SYSTEM
Suddenly brown smoke came out when I started a car and tried to roll down the window. My husband pulled out the controller which seems to be the cause of the smoke from the wire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567877January 25, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle just won’t start sometimes. Changed battery , alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times .. other days I’ll go out and it just won’t start. I can go to my destination turn it off and it won’t turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566888January 22, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds and driving through slush or snow on the ground, the traction control failed to operate as designed. The message to check all-wheel drive was displayed. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567057January 22, 2024
ENGINE
The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567073January 22, 2024
ELECTRICAL SYSTEM
The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint. I have taken video of this occurrence, there is no way to demonstrate issue via still photo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566676January 20, 2024
STEERING
Power steering return hose ruptured when I started the vehicle after setting in sub zero temps for about a week. Found a recall for this same problem but my vehicle was not listed. I feel it should have been. Hope you can adjust the recall for this major issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566514January 19, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE
The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger’s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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