Dodge Journey Complaints

5,556 consumer complaints on file.

#11695996October 28, 2025
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695343October 23, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695022October 22, 2025
ELECTRICAL SYSTEM
vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694469October 20, 2025
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any one know that mattered. I've reported it today. The first time it slipped out of gear I thought maybe it was something I may have done as far as the electric it was Little things like AC works as it pleases airbags light up tire pressure ECT the gas light no longer moves stays on E unknown to exact dates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694470October 20, 2025
UNKNOWN OR OTHER
I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694626October 20, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694123October 17, 2025
AIR BAGS, SEAT BELTS, SEATS
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693976October 16, 2025
ELECTRICAL SYSTEM
The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard. The EVIC will stay on after car is shut off and key fob is moved away from vehicle causing the battery to die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693675October 15, 2025
UNKNOWN OR OTHER
Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693349October 14, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693018October 13, 2025
ENGINE, POWER TRAIN
Stated having coolant issues in 2023. September 2025 Engine light Started blinking and Started running rough at 65 mph. Stopped the vehicle and you could see the whole car shaking from the motor running so rough. Fueled up kept going and it kept doing it. Eventually dying at a stop light and I couldn't get it to fire back up. Ended up needing a tow since it wouldn't stay running. White smoke coming from tailpipe. Cracked cylinder head. $3000 repair with a USED PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692894October 12, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn’t move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesn’t really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partner has fixed the wiring issue at the back hatch, but if it still needs to be inspected, I’m sure if wiring is checked anywhere else in the car it’s gonna be the same issue. The wires are brittle and breaking melting,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692237October 9, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up. So I had it towed to my house which were about 5 mins away. Please help me with my car. Vehicle would not go up small hills
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691896October 7, 2025
UNKNOWN OR OTHER
My back up camera was working one minute and than the next to completely stopped working!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691572October 6, 2025
BACK OVER PREVENTION
The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V398000 (Back Over Prevention) which was linked to the failure. The vehicle was not yet repaired. The failure mileage was 83,258
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691510October 5, 2025
ELECTRICAL SYSTEM
P0335 replace still cut off engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690824October 1, 2025
UNKNOWN OR OTHER
P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690534September 30, 2025
ELECTRICAL SYSTEM
Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690544September 30, 2025
EXTERIOR LIGHTING
Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690553September 30, 2025
SEAT BELTS, AIR BAGS
A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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