Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11402862March 14, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
WHEN I AM DRIVING THE CAR STRAIGHT DOWN THE ROAD, THE CAR ENGINE CUTS OFF AND THE STEERING GOES RIGID AND DIFFICULT TO STEER A I GLIDE AND PULL THE CAR TO THE SIDE OF THE ROAD. THIS HAS HAPPENED PROBABLY 30 TIMES OVER THE PAST 3 YEARS. TWICE (WHEN THE CAR WAS ONLY A YEAR OR SO OLD) THE SHIFTING HAS JUST SLID OUT OF PLACE INTO ANOTHER GEAR BY ITSELF. THIS IS SO SO SO DANGEROUS. I HAVE TAKEN MY CAR IN TO A MECHANIC SEVERAL TIMES. THEY HAVE "FIXED"ISSUES TRYING TO FIX THE PROBLEM, BUT I SPEND MONEY ON"FIXES" THAT DO NOT RESOLVE THIS TERRIBLY FRIGHTENING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402885March 14, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
OUR DODGE GRAND CARAVAN WAS STATIONARY AND EXPERIENCED INTERMITTENT STARTING PROBLEMS OVER A PERIOD OF MONTHS AND SOMETIMES WHEN IT DID START, IT WOULD STALL SHORTLY AFTER STARTING WHILE IN MOTION. FINALLY, IT WOULD NOT START AFTER REPEATED ATTEMPTS, WAITING ARE TRYING AGAIN. WE HAD IT TOWED TO OUR MECHANIC WHO TESTED IT AND FOUND THAT IT WAS THE FUEL PUMP RELAY. HE SAID IT WAS COMMON TO MAY DODGE AND JEEP MODELS. THEY ALL HAVE THE SAME CIRCUIT BOARD. HE RECOMMENDED TAKING IT TO A DEALER FOR REPAIRS EVEN THOUGH IT HAD NOT YET BEEN RECALLED. THE DEALER CONFIRMED THAT THEY HAD THE PARTS FOR THE FIX AND FIXED THE FUEL PUMP RELAY PROBLEM. THE REPAIR HAS A 2 YEAR WARRANTY. AN EMPLOYEE OF DEALER EXPRESSED THAT IT MAY BE 3 MONTHS FROM THE OCTOBER 8, 2020 REPAIR, BUT EVENTUALLY CHRYSLER WOULD ISSUE A RECALL SINCE SO MANY MODELS WITH THIS PART HAVE BEEN RECALLED. WE WERE ADVISED TO KEEP THE RECEIPT FOR LATER REIMBURSEMENT. IT IS NOW MARCH 14, 2021 AND NO RECALL HAS BEEN MADE FOR OUR VEHICLE. PLEASE TRY TO EXPEDITE THIS RECALL. THE NHTSA PROBABLY IS NOT GETTING MANY COMPLAINTS BECAUSE EVERYONE WITH THE PROBLEM EXPECTS IT TO BE HANDLED SOON. THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402951March 14, 2021
STRUCTURE:BODY
I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402759March 13, 2021
VISIBILITY/WIPER
WENT TO OPEN BACK RIGHT WINDOW IT MADE A LOUD SHATTER SOUND, FREAKED ME OUT ..LUCKILY I WAS NOT DRIVING. I WAS PARKED IN MY DRIVEWAY. DODGE FCC DID PAY FOR DODGE COMPANY TO LOOK AT ISSUE AND GIVE THEIR VIEW. I PAID JUNEAU GLASS TO FIX IT FOR 384.00 HAVE NOT BEEN REIMBURSED FOR THAT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402562March 12, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SLIDING DOOR WON'T OPEN. IT'S STUCK IN THE LOCK POSITION WHICH MAKES IT A HUGE SAFETY ISSUE. DOOR WORKED ONE EVENING BUT NEXT DAY WENT TO OPEN THE DOOR & IT WOULDN'T OPEN. PRESSING THE KEY FOB UNLOCK & THE UNLOCK BUTTON ON THE DRIVERS DOOR DOESN'T DO ANYTHING. NO NOISE OR ANYTHING WHEN PRESSING UNLOCK BUTTON. FROM ALL THE RESEARCH I'VE DONE, IT SEEMS THIS IS A COMMON OCCURRENCE & SHOULD BE A RECALL AS THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402563March 12, 2021
STRUCTURE:BODY
DRIVER SIDE REAR SLIDING DOOR STUCK IN LOCKED POSITION. MECHANISM HAS FAILED AND MANUAL UNLOCK DOES NOT WORK. DOOR CANNOT BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402628March 12, 2021
STRUCTURE:BODY
THE SLIDING DOOR SUDDENLY QUIT WORKING. IT IS LOCKED BUT WILL NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE DOOR CANNOT BE OPENED AT ALL. WORKED FINE WHEN ENTERING THE VEHICLE BUT WOULDN'T OPEN WHEN TRYING TO EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402656March 12, 2021
ENGINE
DRIVING AT HIGHWAY SPEEDS ENGINE SHUTS DOWN AND LOSE POWER TO BRAKES AND STEERING ITS HAPPENED THREE TIMES SO FAR ALMOST CAUSED AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402688March 12, 2021
ELECTRICAL SYSTEM
MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400390March 11, 2021
STRUCTURE:BODY
PASSENGER SIDE, REAR SLIDING DOOR LOCKING MECHANISM FAILED. THE DOOR IS STUCK IN THE LOCK POSITION AND CANNOT BE UNLOCKED REMOTELY OR MANUALLY. THIS CREATES A SAFETY ISSUE AS THE DOOR CANNOT BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400393March 11, 2021
ELECTRICAL SYSTEM
DOORS MAKE A LOUD BUZZING SOUND WHEN LOCKING OR UNLOCKING. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. WAS ADVISED TO MAKE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400157March 10, 2021
STRUCTURE:BODY
OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400211March 10, 2021
UNKNOWN OR OTHER
A MONTH AGO WE NOTICED THE PASSENGER SIDE HEATING/COOLING IS DEFECTIVE FROM FRONT TO BACK OF VAN. THE ENTIRE PASSENGER SIDE WILL ONLY BLOW HOT AIR DESPITE THE SETTINGS. DRIVERS SIDE WILL BLOW AIR COLD OR HOT APPROPRIATELY BASED ON SETTING. UPON RESEARCHING THIS, I HAVE FOUND HUNDREDS OF COMPLAINTS OF THE SAME THING OCCURRING OVER THE PAST 6 YEARS WITH THE 2011 AND 2012 DODGE CARAVANS. I AM NOT SURE WHY THIS IS NOT A RECALL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400050March 9, 2021
SEATS
I WAS SITTING IN MY PARKED CAR, ENGINE OFF, WAITING FOR SOMEONE. THE DRIVER'S SIDE HEADREST POPPED OPEN SUDDENLY. I CANNOT PUT IT BACK IN POSITION BECAUSE THE PLASTIC TABS INSIDE ARE BROKEN. I AM THANKFUL I WAS LEANING FORWARD READING A BOOK AND THAT I WAS NOT DRIVING AS THIS COULD HAVE BEEN PAINFUL AND/OR DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400055March 9, 2021
AIR BAGS, SEATS
ACTIVE HEADREST DEPLOYED WITHOUT A CRASH. PLASTIC RETAINING SLOTS BROKEN. CAR WAS NOT MOVING. THIS IS THE SECOND ONE TO BREAK LIKE THIS AND I'M NOT HAPPY ABOUT HAVING TO PAY ANOTHER $900 FOR WHAT IS OBVIOUSLY A DESIGN FLAW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399681March 8, 2021
UNKNOWN OR OTHER
AT ABOUT 93000 MILES THE LEFT REAR SLIDING DOOR STOP UNLOCKING AND LOCKING IT WAS STUCK CLOSED. FROM EVERYTHING I'VE HEARD THIS IS COMMON AND DODGE KNOWS ABOUT IT. THE COST TO REPLACE IS $1200 EACH SLIDING DOOR. IF YOU DO A GOOGLE SEARCH IT'S VERY COMMON AND DODGE DOESN'T WANT TO RECALL THESE CARS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399795March 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED OIL WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SCREW ON OIL FILTER ADAPTER HAD FAILED CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER JAMES DODGE LOCATED AT 13007 WICKER AVE, CEDAR LAKE, IN 46303 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399827March 8, 2021
ELECTRICAL SYSTEM
KEY FOBS NO LONGER WORK EVEN AFTER BATTERIES HAVE BEEN CHANGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399597March 7, 2021
POWER TRAIN
THE TRANSMISSION JUST DIED COMING DOWN A HILL AT A SLOW SPEED NEAR MY HOME ON A CITY STREET. NO PREVIOUS NOISE OR WARNING. NO CHECK ENGINE LIGHT WENT ON. I HAVE 140,000 MILES. VAN IS WELL MAINTAINED. TOOK TO A LOCAL MECHANIC. FOUND METAL IN THE PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399455March 6, 2021
AIR BAGS
I PURCHASED A 2014 DODGE GRAND CARAVAN WITH APPROXIMATELY 60000 MILES. THE VEHICLE HAD ONE OWNER BEFORE ME. AT AROUND 64,000 MILES, MY AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY. IT COMES ON AND GOES OFF WHEN I HIT BUMPS, APPLY BRAKES, OR ACCELERATE AND SOMETIMES WHEN MAKING TURNS. ALSO WAS THE THIRD OWNER OF A 2002 MODEL CHRYSLER TOWN & COUNTRY THAT HAD A SIMILAR PROBLEM DO TO A DEFECTIVE CLOCK SPRING. NOW HAVE A 2014 GRAND CARAVAN WITH WAY LOWER MILES AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER GROUP. I ATTEMPTED TO CONTACT THE DEALERSHIP I PURCHASED THE 2014 GRAND CARAVAN FROM AND TOLD THEM THE SITUATION AND THEY TOLD ME I WAS OUT OF THERE 90 DAY WARRANTY WHICH LED ME INTO MY EXTENDED WARRANTY THAT I PURCHASED FOR THE VEHICLE WHICH CHARGES A DEDUCTIBLE OF $250. DON'T KNOW IF THIS IS DUE TO A DEFECTIVE CLOCK SPRING AS THIS COULD BE A DIFFERENT PART FAILURE. HOWEVER CHECKING THE PRICES, A CLOCK SPRING FOR A 2014 DODGE GRAND CARAVAN JUST FOR PARTS COST AROUND $300 PLUS TAX. I AM NOW STUCK WITH A $15,000 VEHICLE THAT COULD KILL ME IN THE EVENT OF A CRASH DUE TO A FAULTY AIRBAG SYSTEM THAT HAS A POSSIBLY FAILING PART FOR THE LAST 20 YEARS MADE BY DODGE AND CHRYSLER GROUP AND HAS SOMEHOW NEVER BEEN RECALLED. THE ONLY RECALL THAT HAS BEEN MADE WITH THIS VAN WAS THE VENT WINDOW SWITCH WHICH WAS REPLACED. ALSO GOT A LETTER IN THE MAIL REGARDING A WARRANTY EXTENSION ON A HEADREST RESTRAINT HOWEVER THIS WAS NOT A RECALL. BASED ON A COMMON PROBLEM WITH CLOCK SPRINGS ESPECIALLY MADE BY DODGE AND CHRYSLER GROUP I HAVE REASON TO BELIEVE THAT DODGE HAS BEEN MAKING FAULTY CLOCK SPRINGS FROM 2002 ALL THE WAY UP TO 2014 AND POSSIBLY STILL DOES AS OF 2021. I WONDER HOW MANY DODGE GRAND CARAVANS / CHRYSLER TOWN & COUNTRYS OVER 60K-100K MILES CHANCES ARE YOUR AIRBAG LIGHT MIGHT BE COMING ON AND TURNING OFF WHILE DRIVING. HAVE TO PAY OUT-OF-POCKET. PROBLEM MAY COME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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