Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11407516April 11, 2021
STRUCTURE:BODY
POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407517April 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVE SIDE SLIDING DOOR THE DOOR WON'T UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407422April 10, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
2018 DODGE GRAND CARAVAN DRIVER SIDE PASSENGER SLIDE DOOR STUCK IN THE LOCKED POSITION WILL NOT RELEASE TO OPEN. VEHICLE WAS IN MOTION WHEN THE AUTOMATIC DOOR LOCKED, NOW IT WILL NOT UNLOCK AND UNABLE TO OPEN FOR NORMAL USE OR INCASE OF AN EMERGENCY. , PER DEALER THIS IS ONGOING PROBLEM AND ESTIMATED COST TO REPAIR $ 1100.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407439April 10, 2021
SEATS
THE FRONT PASSENGER HEADREST POPPED FORWARD WHILE ADJUSTING THE SEAT TO LOAD EQUIPMENT IN THE REAR FLOORBOARD COMPARTMENT. THE PLASTIC ASSEMBLY THAT HOLDS THE METAL PIN WHICH IS USED TO KEEP THE HEADREST IN ITS NORMAL POSITION HAD BROKEN. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO INTERNET RESEARCH BUT NO RECALL HAS BEEN ISSUED. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AND NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407313April 9, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VAN CUT OFF IN THE DRIVEWAY, THANKFULLY I WAS PARKED AND WILL NOT TURN OVER OR CRANK BACK UP. WE HAD JUST GOTTEN HOME,, WE COULD HAVE BEEN ON THE INTERSTATE!!! THERE IS A RED LIGHT BLINKING LIGHT UNDER THE NEUTRAL. I AM READING HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM AND THIS SHOULD BE RECALLED. MY VAN IS A HANDICAP ACCESSIBLE VAN FOR MY DAUGHTER AND THANKFULLY WE WERE NOT DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. WE HAD JUST GOTTEN HOME FROM CELEBRATING HER BIRTHDAY AND HAD HER, MY 82 YEAR OLD GRANNY, MY WIFE AND MYSELF. WE COULD HAVE BEEN KILLED. THIS IS DANGEROUS. I HAD IT LOOKED AT AND IT IS GIVING A CODE U1197 THAT'S A SECURITY CODE. THIS NEEDS TO BE RECALLED IMMEDIATELY!!! THERE ARE TOO MANY COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407007April 8, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407010April 8, 2021
AIR BAGS
THE DRIVER SIDE HEADREST DEPLOYED IN MY 2014 DODGE GRAND CARAVAN WHILE I WAS DRIVING ON THE HIGHWAY. AFTER CLOSER INSPECTION THE PLASTIC CLIPS THAT RETAIN THE METAL LOCK BAR (NOT SURE EXACTLY WHAT THIS IS CALLED) BROKE. THIS CANNOT BE DISENGAGED AND NEARLY CAUSED ME TO WRECK MY VAN. CALLED THE DEALERSHIP AND THEY SAID NO RECALLS ARE IN PLACE FOR THIS. THIS IS INSANELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407125April 8, 2021
POWER TRAIN
THE TRANSMISSION OF THE DODGE GRAND CARAVAN 2015. I CHECKED THE RECALL AND THE MANUFACTURER ONLY RECALLS THE ONES PRODUCED FROM 08/2015 TO 2016. MY CAR WAS PRODUCED IN 02/0215 SO IT WAS NOT RECALLED. THE TRANSMISSION KEPT GETTING PROBLEM WITH THE GEAR AND SHIFT. IT ALSO GAVE A CODE FOR P0740 TCC WHILE IT IS JUST 80,000+ MILES. I HAVE BEEN DRIVING IT FOR 4 MONTHS AND THE CAR HEATED UP PRETTY BAD WITH BAD SMELL AND SHAKING WHEN SPEEDING UP. I TOOK IT TO A SHOP AND THEY SAID DODGE HAS PROBLEMS WITH THE TRANSMISSION PUMP THAT FEEDS THE TORQUE CONVERTER, AND ALSO CAUSE FAIL HYDRAULIC PRESSURE. THIS COULD BE THE REASON FOR THE DAMAGE OF MY TORQUE CONVERTER. I DON'T KNOW WHERE AND HOW I SHOULD REPORT THIS TO GET IT FIXED BECAUSE IT MAKES NO SENSE TO ME WITH W VEHICLE JUST TURNED 80,000 MILES AND HAS A FAILED TRANSMISSION AND CAUSES SHAKING MOVEMENT WHEN SPEEDING UP WHICH COULD BE DANGEROUS WHEN I DRIVE ON A HIGHWAY. PLEASE CONTACT THE MANUFACTURER TO DISCUSS FOR RECALL ON THESE VEHICLES AS WELL ON TRANSMISSION. THEY ONLY DO THE ONES PRODUCED AFTER AUGUST, 2015 WHICH DOES NOT COVER ENOUGH VEHICLES. MY CAR HAS THAT TRANSMISSION PROBLEM (BUILT ON 02/2015). I ALSO NOTICE A LOT OF OTHER 2015 GRAND CARAVANS HAVE THE SAME PROBLEMS WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406914April 7, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I'VE HAD NOTHING BUT PROBLEMS WITH MY 2016 DODGE GRAND CARAVAN I HAD TO REPLACE THE LEFT SIDE LIFTER FOR PENTASTAR TICK. BOTH DRIVER SIDE AND PASSENGER SIDE DOORS DON'T ALWAYS OPEN MANUALLY OR WITH REMOTE AND NEITHER ONE LOCKS ANYMORE. JUST HAD TO HAVE THE TRANSMISSION REBUILT, WAS DRIVING VAN IT SUDDENLY STOPPED WOULD NOT ACCELERATE, LUCKILY GOT OFF OF THE MAIN ROAD THEN HAD TO BE TOWED TO GARAGE. THIS VAN HAS COST ME SO MUCH MONEY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406560April 5, 2021
ELECTRICAL SYSTEM
PASSENGER SLIDING DOOR LOCK ACTUATOR MAKING LOUD BUZZING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405913April 1, 2021
ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR MADE BUZZING SOUND FOR A FEW DAYS NOW STUCK SHUT AND LOCKED. WILL NOT UNLOCK AT ALL. CAN NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405734March 31, 2021
STRUCTURE:BODY
DRIVER SIDE MOTORIZED SLIDING DOOR STUCK CLOSED AND WILL NOT UNLOCK TO OPEN. CANNOT MANUALLY UNLOCK DOOR AS THE MECHANISM WILL NOT MOVE. UNLOCKING BY KEY FOB OR BUTTON WILL NOT WORK EITHER. ISSUE FOUND AFTER PARKING VEHICLE UPON ARRIVAL HOME. THE DOOR WOULD NOT OPEN AND I HAD TO ROLL DOWN THE WINDOW TO GET MY INFANT OUT OF THE CAR SEAT LOCATED BY THE STUCK DOOR. I HAVE FOUR CHILDREN IN THE BACK WHO ARE NOW LIMITED TO ENTERING AND EXITING THROUGH A SINGLE PASSENGER SIDE DOOR. IF THERE WAS AN ACCIDENT OR EMERGENCY THEY WOULD NOT BE ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE SLIDING DOOR. THIS IS A MAJOR SAFETY ISSUE WITH MY CHILDREN BEING THE MOST AT RISK DUE TO A FAILURE OF THE SLIDING DOOR LOCKING ACTUATOR. WITH A HIGH COST OF REPAIR AND NO RECALL CHRYSLER IS JEOPARDIZING THE LIVES OF MANY IN A VEHICLE MADE FOR FAMILIES. THE ISSUE IS ACKNOWLEDGED IN SAFETY BULLETIN 23-017-20 BUT THIS MAY NOT BE COVERED BY WARRANTY. THERE NEEDS TO BE A RECALL FOR THIS ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405656March 30, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405681March 30, 2021
UNKNOWN OR OTHER
MY LEFT DRIVER REAR PASSENGER DOOR QUIT WORKING ONE NIGHT. IT WORK THE NIGHT BEFORE, CAME OUT THE NEXT DAY. NOTHING. NO MANUAL UNLOCK, KEY UNLOCK, FOB UNLOCK. NOTHING UNLOCKS THIS DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405476March 29, 2021
UNKNOWN OR OTHER
THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405490March 29, 2021
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SEAT BELT WARNING CHIME IS PERIODICAL ACTIVATED WHILE VEHICLE IS IN MOTION AND SEAT BUCKLE IS ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404964March 26, 2021
ELECTRICAL SYSTEM
WE WERE DRIVING OUR VAN FROM YERMO, CA TO LAS VEGAS, NV ON 3/25/2021. WHEN WE ARRIVED IN LAS VEGAS, THE DRIVER-SIDE REAR SLIDING DOOR BECAME INOPERABLE BECAUSE THE LOCK WAS STUCK IN THE ENGAGED POSITION. THIS OCCURRED WITHOUT WARNING; THE DOOR WAS OPERABLE IN YERMO AND THERE WERE NO UNUSUAL SOUNDS THAT WOULD INDICATE AN IMPENDING PROBLEM. AFTER A LITTLE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH GRAND CARAVANS, AND IS USUALLY CAUSED BY A FAILURE OF THE ELECTRONIC LOCK ACTUATOR. IT OFTEN OCCURS AFTER ABOUT 3 YEARS, OR 40K MILES. INDEED, OUR VAN WAS AT ABOUT 42K MILES AT THE TIME OF FAILURE. THE THING THAT TROUBLES ME ABOUT THE ELECTRONIC LOCK FAILURE IS THAT IT PREVENTS THE USER FROM MANUALLY UNLOCKING THE DOOR. IT SEEMS TO ME LIKE THE VEHICLE HAS BEEN DESIGNED TO COMPLY WITH 49 CFR 571.602 S4.3 FOR ONLY THREE YEARS. THEN DODGE CHARGES ~$1,100 TO REPLACE THE FAILED ACTUATOR, MEANING THAT THE ANNUALIZED COST TO THE DRIVER IS $367 PER REAR DOOR. WE HAVE FOUR YOUNG KIDS WITH AGES RANGING FROM 8 YEARS TO 5 MONTHS. THE INFANT CAR SEAT WAS PLACED ON THE PASSENGER SIDE, SO OUR OTHER THREE CHILDREN COULD ONLY REALLY ENTER AND EXIT THE VAN FROM THE DRIVER SIDE. THE FAILURE OF THE DRIVER-SIDE DOOR MEANT THAT WE HAD TO REMOVE THE ENTIRE INFANT CAR SEAT TO ALLOW THE OTHER KIDS EGRESS FROM THE VAN. HAVING ONLY ONE OPERATING DOOR IS NOT SUSTAINABLE FOR US, NOR IS SPENDING $733 PER YEAR TO KEEP BOTH DOORS OPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405002March 26, 2021
UNKNOWN OR OTHER
WHILE DRIVING AFTER TAKING A LEFT TURN, IN THE MIDDLE OF DRIVING THE STEERING LOCKED UP AND THE RPMS WENT DOWN AND STOPPED DRIVING. THE DASHBOARD WAS STILL LIT NORMALLY. TURNED CAR OFF AND WOULD NOT RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405075March 26, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR WAS CEASED IN THE LOCKED POSITION AND WOULD NOT UNLOCK MANUALLY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404852March 25, 2021
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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