Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11404613March 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCKED MANUALLY OR WITH THE KEY FOB OR WITH THE UNLOCK BUTTON IN THE VAN. SO THIS DOOR WILL NOT OPEN AT ALL. IT'S STUCK SHUT. ALSO WHEN I PRESS THE UNLOCK BUTTON INSIDE THE VAN AND ON THE FOB IT MAKES A LOUD BUZZING NOISE. THIS HAPPENED LAST EVENING AFTER I HAD LOADED MY KIDS IN THE CAR TO GO HOME AND PARKED IN THE DRIVEWAY. I WAS UNABLE TO GET MY 1 YEAR OLD OUT OF HER CAR SEAT FROM THE REAR DRIVERS SIDE SLIDING DOOR. THIS IS DEFINITELY A SAFETY HAZZARD. WHAT IF THAT WAS THE ONLY WAY OUT OF THE VEHICLE DUE TO AN ACCIDENT. WE WOULD BE TRAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404622March 24, 2021
STRUCTURE:BODY
DRIVERS SIDE PASSENGER DOOR WILL NO LONGER OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404714March 24, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404430March 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404222March 22, 2021
STRUCTURE:BODY, BACK OVER PREVENTION: WARNINGS
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404349March 22, 2021
ELECTRICAL SYSTEM
REAR LEFT SLIDING PASSENGER DOOR LOCK ACTUATOR STUCK IN THE LOCKED POSITION. WILL NOT UNLOCK AND DOOR IS UNABLE TO BE OPENED. THE REAR LEFT SIDE PASSENGERS WILL BE UNABLE TO GET OUT IN CASE OF EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404121March 21, 2021
UNKNOWN OR OTHER
WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED. UPON INSPECTION, THE PLASTIC THAT HOLDS THE BAR HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403891March 19, 2021
ELECTRICAL SYSTEM
TPIM FUEL PUMP RELAY WENT BAD. LOOKED UP A VIDEO ON REPAIRING IT AND FOUND HOW TO BYPASS IT. THE VAN STARTED RIGHT UP WHEN THE FUEL PUMP RELAY WAS BYPASSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403940March 19, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403945March 19, 2021
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
WHILE DRIVING MY VAN, I ATTEMPTED TO TURN LEFT ON A CITY STREET, WHEN EVERYTHING SHUT DOWN ON ME. ALL OF MY DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I HAD NO STEERING, NO BRAKES, IT WAS FRIGHTENING! I DID HAVE HEADLIGHTS, FLASHERS, I COULDN'T ACCESS THE SIDE DOORS TO GE MY CANE OUT. MY BACK GATE WOULDN'T OPEN EITHER SO I COULD GET MY ROLLERATOR AND WALK TO THE BUSINESS I WAS ATTEMPTING TO GET TO. I HAD TO HAVE MY VAN TOWED AND WAS TOLD IT'S MY ELECTRICAL SYSTEM AND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I WOULD LIKE TO BRING MY AWARENESS TO THIS ISSUE, FOR IF I WAS ON 95, MY MAIN HIGHWAY AND THIS HAPPENED, I WOULD BE DEAD ALONG WITH MY SON. ATTACHED IS THE DASHBOARD, BUT THE CENTER BOTTOM RED LIGHT WAS FLASHING ON AND OFF. I'M TOLD IT'S MY SECURITY SYSTEM LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403971March 19, 2021
UNKNOWN OR OTHER
SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403693March 18, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT'S DAUGHTER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE HE WAS PROVIDED A DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403519March 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403531March 17, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING UP A BUSY INTERSECTION AND MY 2018 DODGE CARAVAN STOPPED RANDOMLY IN ON GOING AND ON COMING TRAFFIC AND I COULDN'T START IT. I HAVE HAD THE CAR FOR 8 MONTHS AND I KEEP UP WITH MAINTENANCE. MY FAMILY WAS AFRAID BECAUSE CARS WERE DRIVING UP FAST BEHIND US IN A NARROW TWO WAY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403553March 17, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI 48180 WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE OIL HOUSING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403585March 17, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11403614March 17, 2021
UNKNOWN OR OTHER
BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403016March 15, 2021
ENGINE
OIL FILTER ADAPTER/OIL COOLER. WHILE GETTING THE TRANSMISSION REPLACED THAT HAD A TOTAL FAILURE AT 110,000 MILES WHILE ENROUTE TO GET THE RECOMMENDED 120,000 MILE SERVICE, THE DEALER INFORMED US THAT THE OIL COOLER HAD A DECENT SIZED CRACK NEAR THE BASE AND REQUIRED REPLACING. THEY TOLD US THE COULD ORDER THE PART BUT WOULDN'T KNOW WHEN IT WOULD BE IN BECAUSE THERE WERE 14,772 UNITS ON BACK ORDER. HE SEARCHED THE SYSTEM AND FOUND 1 AVAILABLE 2 HOURS AWAY. I LEFT THE DEALER AND DRIVE STRAIGHT THERE AND IT TOO WAS GONE WITH NO PROJECTED ARRIVAL OF MORE. I WAS TOLD IF I KEPT THE OIL TOPPED UP AND KEPT AN EYE ON IT, IT WOULD BE OK AND NOT CAUSE ENGINE DAMAGE. I HAVE NOT SPENT ENOUGH ON OIL TO KEEP IT TOPPED UP THAT I COULD HAVE PAID FOR THE PART OF IT WE'RE AVAILABLE. ONLINE AFTERMARKET SOURCES ARE SOLD OUT WITH NO IDEA WHEN THEY'LL GET MORE. AS OF 09:30, 15 MARCH 2021, THE PARTS DEPARTMENT OF LANDERS CDJR IN BOSSIER CITY, LOUISIANA CONFIRMED THAT THERE ARE NOW OVER 15,000 UNITS ON BACK ORDER AND WHEN REQUESTING TO ORDER, THEY DON'T EVEN HAVE AN ESTIMATED WAIT TIME. WENT DIRECT WITH DODGE AND WAS TOLD THAT THEY WOULD 'ESCALATE THE REVIEW TO TRY AND GET THE PART TO THE DEALER'. NOT SURE HOW THAT WILL HAPPEN WHEN THEY DON'T HAVE A SUPPLY TO MEET THE DEMAND. EACH DEALER I'VE CALLED IN A 6 HOUR RADIUS FROM MY LOCATION HAS SAID IT SHOULD BE A RECALL WITH IT BEING SUCH A FAULTY DESIGN OF PLASTIC RESTING DIRECTLY ON TOP OF THE MOTOR BUT THAT FIAT WON'T DO THAT. MY BIGGEST CONCERN IS THE OIL LEAKING DOWN, SPRAYS ON TO THE EXHAUST CREATING THE POTENTIAL FOR A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403108March 15, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2018 GRAND CARAVAN DRIVER REAR SLIDER DOOR IS LOCKED CLOSE AND WILL NOT OPEN!!! I'VE SEEN MULTIPLE COMPLAINTS OF SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403113March 15, 2021
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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