Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11497420December 14, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle experienced unintended acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497257December 13, 2022
AIR BAGS
On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. I was picking up my disabled partner, who is under 5' and under 90 lb. I believe she would have been at significant risk of harm were she already in the van. On 12/12/22, I took the van to where we purchased it. The van is BraunAbility modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. First, I was told that they found evidence of a collision. I had long known of that damage: I had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. I was told that the tiny hole in the metal frame under the van "exposed the sensor" and that deployed the airbags. I knew this false, but since that indicates a defect, I wanted it explicitly on their report. Instead, a manager came out and said she had completely misunderstood what the BraunAbility rep had said. He calmed that riding up a curb was sufficient to deploy the curtain and thorax airbags, but conceded that they couldn't say when the rusted-over damage occurred. Still, I did not run over a curb: I was in the left lane of a two-lane, one-way road and the old damage was on the passenger's side. They suggested filing an insurance claim, but that would put others at risk if the defect isn't limited to our van. There were no warning lights, messages, discernible symptom before the failure. I'm uncertain how to proceed. Should I go to a Chrysler dealership?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497022December 12, 2022
ELECTRICAL SYSTEM
The driver side passenger sliding door lock actuator is frozen, keeping the door perpetually locked. The passenger sliding door actuator will not lock at all, so the passenger sliding door is perpetually unlocked. I've been told by an auto mechanic that the passenger side sliding door is in danger of permanently locking as well. If that's the case, passengers will have to enter by the front doors (or the back hatch, which is too inconvenient). In the case of an accident, I'm concerned that exiting the vehicle will be dangerous for backseat passengers. I understand that there's an extended warranty for the 2015 Dodge Grand Caravan lock actuators, but the extended warranty only includes those manufactured after May 1, 2015. My 2015 Dodge Grand Caravan was manufactured February 2015. My family budget is really tight, and the prospect of putting $1500 to $2000 down for repairs to these doors is cost prohibitive. The doors are available for inspection. The vehicle has been inspected by a local auto service center mechanic and the actuators were confirmed as the problem by the service center. There was no warning of failure of the actuators beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496961December 11, 2022
POWER TRAIN
I own two dodge caravans AVP package. at approximately 30K miles the transmissions on both vehicles failed. As per warranty Dodge replaced the transmissions with a remanufactured one for both vehicles. I was told yesterday that I was spilling/leaking some kind of oil. Today I brought it back to the shop and was told it was transmission oil. How do I protect myself from a faulty transmission if they are not even lasting 30K miles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496574December 8, 2022
ENGINE
The contact owns a 2009 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle started to stall with the Anti-theft lock warning light illuminated. The vehicle lost motive power and stalled and failed to restart. The contact was able to push the vehicle into a gas station and the vehicle however, the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle needed a new computer. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496371December 7, 2022
ELECTRICAL SYSTEM
Passenger side sliding doors want open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496252December 6, 2022
POWER TRAIN
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. The failure recurred several times. The vehicle was taken to an independent mechanic however, no cause of the failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496306December 6, 2022
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
The contact owns a 2012 Dodge Grand Caravan. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact stated that after several attempts, the vehicle started. While driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact stated that there was a delay while restarting the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The failure mileage was 73,000. The consumer stated the vehicle only started half the time or a delayed response. The ignition module was replaced on 01/13/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496115December 5, 2022
STRUCTURE:BODY
Both of my sliding door actuators are seized and won't unlock/lock. Currently, my driver side sliding door is stuck in the lock position. This is a safety hazard because if my car were in an accident and my kids needed to exit the vehicle, this door not opening would be an issue. Also, my passenger side sliding door also doesn't lock. This is an issue because anyone could enter my vehicle without me knowing and either steal the vehicle or could try to harm my wife or kids by waiting inside without them knowing. I have tried to discuss this with the dealership and with Dodge, but they are unwilling to inspect the vehicle without a fee. I currently don't have enough money to get my vehicle inspected or to get the repair done. I have looked online and I do see that this issue has occurred with the same model for years 2013-2017. I have also read online of other vehicle owners having a similar problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496162December 5, 2022
SERVICE BRAKES
The brake pedal when pressed does not reach the bottom, returns the foot. and does not stop I have to pump so that it brakes and does not turn on the brake light on the dashboard. It was checked by a private mechanic and he told me that it is very risky to drive the vehicle since in an emergency it will not stop. Even when I'm parking and I move the car it doesn't stop in a very short distance. It's like the brakes run out of air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495661December 1, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Driver's side door is stuck and locked shut. This puts my precious cargo, my children, at risk of having to exit the vehicle on a potentially more dangerous side with traffic. In the event of an accident this door locked shut can't be used to escape the vehicle if need be. No warning lights. Online this appears to be a very common issue in Chrysler/Dodge vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495719December 1, 2022
ELECTRICAL SYSTEM
driver passenger rear door will not open automatically or manually. huge safety issue. it makes a buzzing sound on the passenger side back door when unlocked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495413November 30, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle will randomly die and most of the time, it will start back up. It will die when it is stopped and idling, and it has died when I am driving it at all speeds. It dies on the interstate driving 75 mph, on the highway going 55 mph, on a street going 35 mph, and in a subdivision going 15 mph. It has been taken to a certified mechanic who could reproduce the problem but could not diagnose the cause. I took it to the dealership where they said they were not able to reproduce the issue or find any diagnostic error codes. Yet, the dealership was able to find a software upgrade and a "leaky pan" from the transmission that cost me over $550. When I left the dealership, the vehicle died about 2 miles in the middle of a large and very busy street. I tried to restart the vehicle, but it wouldn't start the first 11 tries. After a few minutes, on the 12th try, it did start up and I was able to drive it home. The next morning the vehicle started 4 times but died all 4 times. The first 2 times it died both times after idling for 2 minutes. The 3rd and 4th time it started up and then died within 10 seconds. I had the vehicle towed back to the dealership. The dealership still has it and cannot find out for sure what the actual issue is. They want to try a $3,000 repair, but they are not sure it will actually fix the issue. After searching the web it is not hard to find that so many people have had this same issue. What I would like to know is why so many of these vehicles are allowed on the road without there being a recall to fix this issue? Vehicles on the road that can easily die with no warning, that is terrifying. Especially a family vehicle. So many families with children of all ages put in danger by defective parts that cause a vehicle to die with no warning and then no error codes when the vehicle is diagnosed, even at a dealership. I could think of nothing more dangerous for a vehicle or a family traveling in this vehicle than this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495473November 30, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the passenger’s side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494640November 22, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Cranks but no fuel fix. Possible TIPM fuel pump relay issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494416November 21, 2022
ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed over a bump in the roadway, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred while driving on two other occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch might have failed. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494460November 21, 2022
ELECTRICAL SYSTEM
When your turn the vehicle off and open the door a buzzing sound comes from the right rear of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494282November 20, 2022
ELECTRICAL SYSTEM
New battery is dead after sitting for a week or more. Has happened several times…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494171November 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the traction control, ABS, and check engine warning lights illuminated. The contact reset the PCM; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493953November 17, 2022
UNKNOWN OR OTHER
The vehicle accelerates starting at 35mp, but usually, at 40 mph, the vehicle will not start: the vehicle starts after several jump starts, and the vehicle cuts off in mid-drive while doing any speed above 30mph. THIS HAPPENS EVERY TIME I TRY TO START THE VEHICLE. THIS HAS HAPPENED EVERY DAY SINCE 10/06/2022, WHEN I LEASED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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