Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11503576January 25, 2023
SUSPENSION, STEERING
The steering and wheel alignment of the vehicle is habitually misaligned and pulling drastically to the right. The vehicle has been serviced and aligned multiple times, and the auto mechanic shop says that the alignment can no longer be set properly. They charged me extra for some additional part to help correct this and allow the vehicle to be aligned, however that did not help. Although the steering wheel appears in alignment, the front wheels continue to pull sharply to the right, causing a safety issue because the vehicle is constantly trying to move to the right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503614January 25, 2023
UNKNOWN OR OTHER
Van shut off without any lights coming on to warn me that it was shutting off. Also both rear wheels (rims) had to be replaced due to them being bent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503617January 25, 2023
SEATS
Stow and go seat behind the passenger will not latch properly so therefore I can’t use it and is secured in the stow and go compartment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503336January 24, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503359January 24, 2023
UNKNOWN OR OTHER
Loud buzzing sound on passenger side when locking or unlocking doors front and side door very loud buzzing sound afraid if I have my grandbabies in back seat is the door going to fly open or worse what is the noise and is this a recall that can be fixed never happened before now it is all the time buzzing when you lock and unlock doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503157January 23, 2023
POWER TRAIN
My transmission was damaged by a pothole and replaced with item R890720AG in September 2018. I was driving with my family and my transmission failed with code Po944 among other transmission failure codes; on Monday January 16, 2023. While driving on the freeway I heard a weird grinding noise. The vehicle suddenly without warning slowed down. No matter how much I pressed the gas it did nothing. I tried to pull over to avoid traffic. The vehicle kept at a slow pace. Finally as I approach the edge of the road it stopped. I had to then push it to safety and call for a tow. The code P0944 is the same code that is with the recall S44. I understand that my vehicle is not part of the recall S44 but it has the same issues. Since my current part is discontinued, did it cause the same issue since its now remanufactured with item number R890720AI? I am vey concerned that this could've been a dangerous situation. We almost died that day because the transmission went out with no warning. I went to the dealer and they are not helping with the situation. Why would a new transmission from September 2018 seize in January 2023. It just made 4 years old. I need help to understand what happened and how can this be solved. Please help make sure no one else gets hurt by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503205January 23, 2023
POWER TRAIN
Transmission not shifting properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503231January 23, 2023
POWER TRAIN
The contact owns a 2019 Jeep Grand Caravan. The contact stated that the vehicle inadvertently downshifted and hesitated while depressing the accelerator pedal without warning. The vehicle had been taken to the dealer and the torque converter was replaced twice and the transmission software was updated; however, the failure persisted. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502782January 20, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering and then lost motive power. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed with a faulty automatic shutdown relay (ASD) fuse. The dealer replaced the ASD fuse; however, the failure recurred. The dealer determined that the fuse box and the Totally Integrated Power Module (TIPM) needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502730January 20, 2023
ENGINE, UNKNOWN OR OTHER, STEERING
When driving the car will randomly shut off losing power. When trying to start it randomly it will turn on then shut back off. When it turns off as I’m driving it’s always under 50MPH but I lose steering. Very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502443January 18, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle downshifted with an abnormal clunking sound. The contact stated that while depressing the accelerator pedal the RPM was fluctuating with an abnormal sound before the vehicle started to stall. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and codes P083B, P0868, P084B, and P0944 were retrieved. The mechanic determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact stated that the failure was reoccurring. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000. The contact stated that the transmission failed while on the road and required towing to the dealer. Since the cost of the repair was nearly equal to the value of the vehicle, the contact ended up trading it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502195January 17, 2023
ELECTRICAL SYSTEM
I was driving and the vehicle turned off on me while driving. I pulled over it would not start and when I disconnected the battery terminal and reconnected it. The vehicle started again. So I was looking up and took it to the shop and it needs to be a recall on the ignition switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501933January 16, 2023
AIR BAGS, ELECTRICAL SYSTEM
I brought . my car to the dealership and they told me the airbags had an active code in the harness wiring in the driver's seat and wanted 1000 dollars to repair or rebuild the harness. They didn't have a replacement harness available and said the part did not exist so they would have to custom build one. They said it was not under warranty because I have48,000 miles on my car. I can not believe that a safety issue involving the airbag operation would not be covered by the manufaturer. I really need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501809January 14, 2023
UNKNOWN OR OTHER
My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501706January 13, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sliding electric door on driver side will not open. It is locked into the closed position and I can't open it manually. Will not open no matter what I try
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500966January 10, 2023
POWER TRAIN
Transmission module failure was replaced twice, after a few months the transmission failed again and broke without any issues or warming on the dash information, I had to replaced at a very high cost, I toke good care of my car all the time, this was not suppose to happened unless Daimler Chrysler use defective part on cars. the have to be a recall on this and I should be compensated in some way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501091January 10, 2023
ENGINE
Check engine light came on and took to local mechanic. P0302 code, car has 113,000 miles so new plugs and coils. Drove car for two days and light came back on with same code. Mechanic was confused as to why it was occurring and we did some research to see this seems to be a somewhat common occurrence. Cylinder head needs to be replaced. These seems to be the same issue that was covered under service bulletin 09-002-14 REV. B but was not extended to include newer models that are experiencing the same issue. Apparently Chrysler did not fix the original issue it seems and will not update the service bulletin. Contacted the dealer from which we purchased the vehicle, Len Stoler Inc. 1001 Baltimore Boulevard, Westminster MD 21157. Upon talking to the service manager and explaining the issue I was told that the dealer nor Chrysler had any fiduciary responsibility and there was nothing they could do to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501112January 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500709January 8, 2023
POWER TRAIN
While driving vehicle it began to made a horrible noise and then stalled in the middle of the road while driving. Was able to restart and move out of the way but stalled again. Car would no longer move into drive. No warning lights came on until after the car stalled for the second time. Then the check engine light came on. Previous to this occurrence the car was running perfectly fine and gave no warnings that the transmission was going out. The vehicle was towed to a mechanic where they stated the transmission blew. Upon finding this out vehicle was towed to a dodge dealership where we were informed warranty was expired. Vehicle only has 73,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500420January 6, 2023
STRUCTURE:BODY
Loud buzzing on driver side sliding door when locked. Door failed to open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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