Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11500256January 5, 2023
ELECTRICAL SYSTEM
Driver side power sliding door lock stuck in the locked position. The door CANNOT be unlocked regardless of the method used; Key FOB, driver side door electric unlock switch, power sliding door switch in the roof of the front seats or the manual lock on the door itself. The safety concern is that in an emergency situation the driver side sliding door CANNOT be opened, manually or other which means occupants could be trapped. This problem was confirmed by the dealer and deemed NOT to be due to the "actuator", for which an extended warranty was issued by FCA for. The dealer stated that the "drivers door needs new latch" mechanism is at fault and needs to be replaced. Specific FCA MOPAR part number is 68030379AG for the faulty component. Prior to the failure no noises or other improper operation occurred. The door lock "latch" just failed. Confirmed with FCA Recall Customer support, not the dealer, that the "latch" is NOT covered in the extended warranty letter attached, even though the symptom we are experiencing is the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500391January 5, 2023
ELECTRICAL SYSTEM
When driving down the highway, the engine may randomly turn off. Turning the key will usually turn the engine back on. When this occurs, all power to the vehicle is turned off until it is restored by moving the key. It is obviously a faulty ignition switch, but apparently there is no current recall for this problem for my vehicle. Other 2010 Grand Caravans have been recalled and repaired due to this problem in the past, but not mine. This issue should be addressed by FCA immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500096January 4, 2023
ENGINE
ENGINE IS THROWING A PO302 CODE, CYLINDER #2 HAS LOW COMPRESSION, EXHAUST VALVE GUIDE HAS LOOSE TOLERANCE FROM MANUFACTUER, DODGE WON'T STAND BEHIND REPAIR DUE TO 2ND OWNWERSHIP, DODGE KNOWES THIS IS A DESIGN FLAW AND NEEDS TO COVER THE REPAIR COST. IT IS MY UNDERSTANDING THAT SOME STATES HAVE CLASS ACTION LAW SUITS FILED, I AM UNABLE TO DRIVE OR SELL THIS VEHICLE BECAUSE OF THE ENGINE CODE AND REPAIR WILL COST +$3000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500125January 4, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Interior panel lights will dim and flicker, headlights dim, radio will lose power, cabin fans for air conditioning will slow then the engine dies. This can happen while idling or driving at highway speeds without warning. When the engine dies all power steering is lost and braking and control is extremely difficult. After stopping the gear shift will not move into park and the key will not move to the off position for several minutes. Diagnosis narrowed this down to the TIPM. It was replaced and the issue stopped for 6 months then reoccurred. TIPM replacement again fixed the issue. Obviously the TIPM's have a defect and has been widely reported. Major issue is that only remanufactured TIPMS are available from the same defective build. Dealer charges over $1000 for the part and more to install it. There should be a class action lawsuit on this obvious dangerous defect that has not been addressed by Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500154January 4, 2023
UNKNOWN OR OTHER
The power rear door on the passenger side is stuck in the closed position. Can not be manually opened or opened with the button. It can not be unlocked. This is an issue in an accident. This makes it increasingly difficult for passengers to get out of the vehicle in an emergency. This has been a problem ever since Dodge introduced the power sliding doors on their vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500170January 4, 2023
AIR BAGS, SEAT BELTS, SEATS
The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The contact also noticed that the driver's seatbelt had snapped. The contact was able to exit the vehicle with the assistance of emergency units and the fire department. The contact was transported to the hospital by the emergency unit. The contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness in both legs, consistent headaches, and Impaired vision. The other passenger sustained a seatbelt mark and trauma. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The contact referenced NHTSA Campaign Number: 13V291000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11499729January 2, 2023
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger sliding power door lock will not release electronically or manually. It can be available for inspection. How was your safety or the safety of others put at risk? This leaves the passenger on that side trapped in the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning of the problem. Failed to function 12/27/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499468December 30, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Rear door won't engage or open seems to be electrical, then once figured out. The vehicle wldnt run, had a new battery put in, then it acted like the fuel pump, but the fuel pump kicks in the alternator was replaced as the fuel pump a year ago. Then we bypassed the regulator and now thr is nothing in the entire van works intact when u try put the charger on it, which the battery indicator says fully charged the whole fuel box vibrates and shakes. But thr is absolutely no power inside the vehicle thr is definitely without a doughty something wrong with the vehicles entire fusebox. This is very odd and not normal The entire brain of this vehicle is a problem. I have had a problem with this lemon since I bought it I have had it sitting more then driving spent more money on it then I. Able to use it something is definitely wrong with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499153December 28, 2022
ENGINE, POWER TRAIN
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499251December 28, 2022
ENGINE
The contact owns a 2013 Dodge Grand Caravan. The contact stated while exiting a parking lot the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the spark plugs were replaced. On another occasion the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the independent mechanic again and the mechanic stated that the transmission needed to be replaced. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499292December 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
I have 2017 Dodge Caravan, I loves this van I recently went to the shop to do routine repairs. Also get the engine light checked, the mechanic stated I need a tune up. A few days later after getting the tune up check engine light came back on, and van begin to ride rough and shake. The van was struggling to keep up with city speed limit and engine light came back on so I took the van back to the shop they checked engine light and it read cylinder 2 is back firing and get a tune up. That did't seemed right so the mechanic checked previous work, there was no problems with the parts they used for the tune up, the mechanic looked a little further to find out why the engine light still on. The mechanic said I need a cylinder, they told me to go to the dealer because they don't have that special tools to fix the cylinder. I said how much to replace the cylinder the mechanic said about 2,000 dollars or depending on the damages to the engine because of bad cylinder. They also said there were some coolant and other substance leaking onto the coil, wires causing damage to the engine, also in a short time the spark plugs and coils will be effected again. The mechanic said this can be very expensive to repair and I can't use my remote starter while the engine light is on this is so inconvenience. I am so upset I worked hard at keeping up repairs, keeping van nice and clean inside and out, I was just to the point of paying off my car loan off finally owning the van. Now this situation forcing me to make a decision keep my investment or trade it off, get back into debt and having a large car note, I don't want that I am so heart broken over this situation and not having the money to fix the van it's just to much. I was blind sided never, I would never thought this would happen to me and my family of six. OMG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498656December 23, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
At various speeds from 35mph to 70mph, van will accelerate without manual input to the accelerator pedal. To stop the acceleration, the pedal must be "smashed" several times before the throttle responds. It is as if the cruise control acceleration spontaniously activates even though cruise control is not ON or being used. EXTREMELY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498705December 23, 2022
POWER TRAIN
When approaching a stop van start vibrating and stop will start after 3 try and does same thing over again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498376December 21, 2022
STRUCTURE:BODY
Passenger side sliding door will not open. It is stuck in the lock position and will not unlock even after attempting both manual and electronic unlocking. Faulty lock actuator likely cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498446December 21, 2022
ENGINE
Engine oil filter housing leaking. Oil leaking and pooling on top of engine. Could cause fire. Technician at Dodge Dealer said this is a common problem on this engine. It affects other Dodge/Chrysler vehicles as well. Component was inspected by our insurer Car Shield. No warnings or messages prior to the failure. Technician found the issue during routine oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498471December 21, 2022
UNKNOWN OR OTHER
Noticed oil where I normally park my vehicle. Took the van into a mechanic so he could look at it. He stated that the oil leak came from a broken/ cracked oil filter housing. Which he also stated it was an issue among multiple Grand Caravans that have been brought in. It did not give me a warning and the mechanic said if it would have fully broken I could have lost all oil and my engine could have seized up. Which poses a concern considering it is my daily driver and it did not warn me about low oil. I’ve also taken it to the same repair shop for issues with the fuel injectors and coils. Which could be an issue because that caused stalling while I was driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498263December 20, 2022
AIR BAGS
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497734December 16, 2022
STRUCTURE:BODY
The contact owns a 2010 Dodge Grand Caravan. The contact stated the tv installed in the middle of the ceiling failed to stay up as needed. The contact's grandson was cut on his head due to the failure. No medical attention was needed. The contact inquired about the failure with the dealer, who confirmed there was no recall regarding the failure. The contact was unsure of a diagnostic result for the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497801December 16, 2022
ENGINE
Premature failure of valve lifters and damage to exhaust and intake camshafts. Engine had 59074 miles on it and used appropriate Valvoline synthetic blend oil since approx 15,000 miles. Valve train started ticking and got progressively louder in less than a two week period. Engine oil system was flushed and reserviced with appropriate Valvoline synthetic blend oil once again. Valve ticking got progressively louder and the vehicle went in for repairs. Valve Lifters had premature bearing failure on multiple Lifters causing excessive wear on both the Exhaust and Intake Camshafts as well as the Valve Lash Adjusters. The vehicle was outside of the warranty window. Cost for repairs was $2,272.34. I was informed by the garage who did the repairs that this is a ongoing problem with the Pentar 3.6L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497387December 14, 2022
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode, with several unknown warning lights illuminated. The contact stated that she was able to maneuver the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an unknown recall repair was previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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