Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10671826January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR VENT SWITCH. SHORTLY AFTERWARDS, THE REAR DOORS AND TRUNK OPENED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY CHECK TO ENSURE THAT THE REAR DOORS AND THE TRUNK WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671833January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN UPDATED 03/17/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671836January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN THE CONSUMER STATED THE MOTOR HAS BEEN DISCONNECTED FOR OVER A YEAR. UPDATED 04/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671877January 12, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
MY 5 CHILDREN AND I GOT INTO THE VAN TO HEAD TO MY DISABLED CHILD'S DOCTORS APPOINTMENT. WE HAD JUST PULLED OUT AND BEGAN ACCELERATING WHEN THE CAR SHUT OFF. THE WHEEL LOCKED, AS DID THE BRAKES. IT SEEMED AS THOUGH ALL ELECTRICAL TO THE VAN WAS LOST. NOTHING WORKED. WE WERE STUCK IN THE MIDDLE OF THE ROAD. WHEN I TRIED TO RESTART THE VEHICLE NOTHING HAPPENED. THE DASH INDICATORS DID NOT COME ON, THE POWER LOCKS AND WINDOWS WOULD NOT WORK. IT WAS DEAD. AFTER THE CHILDREN AND I WERE ALMOST REAR-ENDED BY A UPS TRUCK, I REMOVED MY CHILDREN FROM THE VEHICLE AND BROUGHT THEM TO THE SIDE OF THE ROAD AND TOLD THEM TO WALK HOME (FORTUNATELY WE WEREN'T FAR). AT THAT POINT I RETURNED TO ATTEMPT TO GET IT TO RESTART. AFTER ABOUT 15 MINUTES OF BLOCKING TRAFFIC AND 2 NEAR COLLISIONS, THE VAN CAME BACK TO LIFE. I BROUGHT IT BACK TO MY HOME AND PARKED IT. THIS ISSUE BEGAN WHEN, ABOUT 3 WEEKS AGO, MY VEHICLE WOULDN'T START. I THEN DISCOVERED IF I TOOK THE KEY OUT THEN PUT IT BACK IN IT WOULD EVENTUALLY START. I HAD CALLED THE LOCAL DODGE DEALERSHIP AND WAS TOLD IT WAS MY WIN MODULE. I CALLED DODGE AND WAS INFORMED THAT THERE WAS NO ETA ON A REPLACEMENT PART BUT I CAN PAY OUT OF POCKET TO HAVE IT FIXED AND WOULD BE REIMBURSED. AFTER CALLING THE DEALERSHIP AGAIN I WAS INFORMED THAT THEY DIDN'T HAVE THE MEANS TO FIX IT. THIS IS ABSOLUTELY RIDICULOUS! THE VEHICLE I PURCHASED TO KEEP MY CHILDREN SAFE PUT THEIR LIVES IN DANGER. IT'S THE ONLY VEHICLE I HAVE THAT WILL FIT ALL 5 OF MY CHILDREN. NOW MY DAUGHTER, WHO IS DISABLED, CANNOT SEE HER DOCTOR TODAY, AND ONLY LORD KNOW WHEN WE'LL HAVE ACCESS TO A VEHICLE FOR THE ALREADY SCHEDULED FUTURE APPOINTMENT. I REFUSE TO PUT MY CHILDREN BACK INTO A VEHICLE THAT COULD KILL THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671912January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671905January 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671931January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ UPDATED 03/17/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671948January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ THE CONSUMER STATED AS OF 1/21/15 THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 10/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671961January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671955January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN THE CONSUMER STATED THE VEHICLE STALLED ON TWO OCCASIONS. UPDATED 04/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671985January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672004January 12, 2015
ELECTRICAL SYSTEM
I CURRENTLY AM BUYING A 2009 DODGE GRAND CARAVAN IS PART OF THE RECALL FOR FAULTY IGNITION MODULE. THIS HAS CAUSE THE VEHICLE TO SPORADICALLY NOT START, EVEN AFTER A COMPLETE DAY OF DRIVING. THIS ISSUE STARTED SHORTLY AFTER I PURCHASED THE VAN ALMOST 2 YEAS AGO. I WAS TOLD MY KEY NEEDED REPROGRAMMED, PAID TO HAVE IT DONE AND THIS HAS OBVIOUSLY NOT FIXED THE ISSUE , AS IT CONTINUES TO PROGRESSIVELY WORSEN. THE VEHICLE IS NOW SHUTTING OFF WHILE DRIVING AND WILL NOT RESTART. I HAVE SPOKE WITH THE DEALERSHIP AND CALLED CHRYSLER AND THEY BOTH SAY THAT I HAVE TO PAY TO HAVE IT EVEN DIAGNOSED BECAUSE THEY DO NOT THINK THAT THE RECALL IS THE ISSUE. I WAS ALSO TOLD THAT EVEN IF IT IS THE RECALLED PART THERE IS NO FIX AVAILABLE FOR THE 2009 AS OF YET. I FEAR THE VEHICLE WILL NOT BE FUNCTIONAL MUCH LONGER AS THE PROBLEM SEEMS TO OCCUR ON NOW A DAILY BASIS. THE DEALER INSISTS IT IS SOMETHING ELSE ANY OTHER TIME I HAVE HAD THE PROBLEM AND JUST TRIES TO JUST SELL ME ANOTHER PART THAT WILL NOT FIX IT. SO WHAT ARE OTHER OPTIONS OTHER THAN PAYING FOR A CAR THAT IS NON FUNCTIONAL OR GIVING THE CAR BACK LOOSING ANYTHING I HAVE PAID ON IT AND BEING WITHOUT A VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671656January 11, 2015
ELECTRICAL SYSTEM
RECEIVED SECOND RECALL NOTICE BY CHRYSLER REGARDING THE REAR QUARTER VENT WINDOW SWITCH. THIS RECALL STATES A FIRE MAY OCCUR IF THE WINDOW SWITCH COMES IN CONTACT WITH ANY LIQUID. THE FIRST RECALL NOTICE WAS SENT OVER SIX MONTHS AGO. CHRYSLER HAS YET TO CALL ME WITH ANY INFORMATION AS TO WHEN THE PART OR PARTS WILL COME IN FOR THE REPAIR. WAITING FOR SIX MONTHS FOR A RESPONSE AND REPAIR OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671543January 10, 2015
UNKNOWN OR OTHER
BONIFACE HEIRS DODGE IN MERRITT ISLAND, FLORIDA DISABLE THE REAR QUARTER WINDOW SWITCH DUE TO A FIRE HAZARD - THE SWITCH CATCHING FIRE - WELL IT HAS BEEN 7 MONTHS AND THEY KEEP SAYING DODGE HAS NOT SENT THEM A SWITCH - ONE REASON I BOUGHT THE VAN WAS THE REAR QUARTER VENT WINDOWS - MY HUBBY SMOKES AND IT IS GOOD VENTILATION ALONG WITH HIS PASSENGER WINDOW OPEN - WELL NOW THE SMOKE STAYS IN THE VAN - AND WHEN I CALL OR GO IN AND ASK ABOUT THE SWITCH - I GET THE RUN AROUND AND I CAN'T AFFORD TO BUY ANOTHER VAN - AND IF I DO THEN IT WILL HAVE THE SAME PROBLEM - ALL I REALLY WANT IS A GOOD SWITCH AND IT FIXED SO THAT MY VAN WILL WORK LIKE IT DID WHEN I BOUGHT IT. CAN YOU HELP ME WITH THAT - I REALIZE I AM ONLY 1 PERSON AND A WOMEN AT THAT - BUT WE BUY CARS AND ALL TYPES OF THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671240January 9, 2015
ELECTRICAL SYSTEM
SAFETY RECALL P25/NHTSA 14V-234 ON THE REAR QUARTER VENT WINDOW SWITCH. DEALER OFFERED TO DISCONNECT UNTIL PART COMES IN. I DECLINED, I HAVE SINCE CALLED 3 OTHER TIMES TO SEE IF THE PART IS IN, BUT THE PART IS NEVER IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671260January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 3/24/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 6/22/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671282January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671283January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671289January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671340January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN UPDATED 03/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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