Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10672578January 14, 2015
SERVICE BRAKES
REAR BRAKE PADS COMPLETELY WORN DOWN AFTER 40000 MILES. REAR WHEELS LOCKED UP AND CALIPERS NEEDED TO BE RELEASED MANUALLY. PADS AND CALIPERS REPLACED DUE TO REAR CALIPERS NOT RELEASING FULLY. CALIPERS, PADS AND ROTORS REPLACED. NOT COVERED UNDER WARRANTY ON 1 YEAR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672295January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE CONTACT STATED THAT THE DEALER TEMPORARILY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, BUT WAS UNABLE TO CONFIRM FOR MONTHS WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672036January 13, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
ENGINE SHUT OFF COMPLETE AND HARD TO CONTROL THE STEERING WHEEL AND THE BRAKES DON'T RESPONSE AT ALL AND CHRYSLER GROUP LLC DON'T DO NOTHING TO FIX THE PROBLEM AT ALL AND I HAVE OVER 5 MONTH STILL PAYING THE VAN AND I CAN'T DRIVE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672034January 13, 2015
ELECTRICAL SYSTEM
REAR QUARTER VENT WINDOW SWITCH DISCONNECT BACK IN MAY OR APRIL HAVE NOT REPLACE IT YET HERE IT IS FEB AND WORKIN RECALL # P25/NHTSA 14V-324ET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672060January 13, 2015
ELECTRICAL SYSTEM
OUR 2014 DODGE GRAND CARAVAN IS EXHIBITING THE SAME SYMPTOMS AS THOSE PRESENTED IN RECALL P64/NHTSA 14V-632 AND INVESTIGATION WITH NHTSA ACTION NUMBER: DP14004. THE AIR BAG LIGHT COMES ON FREQUENTLY, THE LOW TIRE PRESSURE LIGHT COMES ON FREQUENTLY AND THE TRACTION CONTROL LIGHT COMES ON FREQUENTLY. THE VAN IS A WHEEL CHAIR ACCESSIBLE VAN. I CONTACTED THE DEALER WHERE I PURCHASED THE VAN, WHICH IS A SPECIALTY COMPANY, NOT A DODGE DEALER. THEY INSTRUCTED ME TO CONTACT DODGE. THE LOCAL DODGE DEALER STATED MY VAN DOES NOT FALL UNDER THE RECALL, EVEN THOUGH IT'S HAVING THE SAME SYMPTOMS. I AM BRINGING IT TO THE DEALER WHERE I PURCHASED IT SO THEY CAN LOOK IT OVER AGAIN, BUT THEY CAN'T DO RECALL WORK. MY VAN IS AT RISK OF CATCHING ON FIRE WHILE I'M TRANSPORTING MY DISABLED DAUGHTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672071January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,400. UPDATED 03/17/15*LJ UPDATED 6/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672072January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672115January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672087January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ UPDATED 9/15/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672116January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672127January 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672130January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672195January 13, 2015
ELECTRICAL SYSTEM
I TOOK MY VEHICLE IN AS REQUESTED FOR CHRYSLER RECALL # P25 BACK IN MAY 2014 AND THEY DISCONNECTED THE SWITCH AND WE ARE STILL WAITING FOR THE FIX??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672204January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/23/15. UPDATED 6/17/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671738January 12, 2015
ELECTRICAL SYSTEM
WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671747January 12, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671734January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DISCONNECTED THE VENT SWITCH, BUT DID NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED FOR MONTHS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND COULD NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671741January 12, 2015
ELECTRICAL SYSTEM
IN JANUARY 2014 AS I WAS DRIVING MY VEHICLE THE GAUGES ON THE DASH SUDDENLY QUIT WORKING, ALL OF THE INDICATOR LIGHTS ON THE DASH CAME ON, THE WIPERS TURNED ON AND THE RADIO AND ENTERTAINMENT SYSTEM NO LONGER FUNCTIONED. I TOOK IT TO A DODGE DEALERSHIP WHERE THEY EVENTUALLY DIAGNOSED IT WITH A FAULTY TIPM. THE FAULTY TIPM ALSO CAUSED THE POWER DOOR MODULE TO FAIL. NEITHER REPAIR WAS COVERED BY MY EXTENDED WARRANTY WE BOUGHT WITH THE VEHICLE AND WE SPENT $1200 FOR THE REPAIRS. THE SAME THING HAPPENED APPROXIMATELY 2 MONTHS LATER, THIS REPAIR WAS COVERED BY THE DODGE SERVICE DEPARTMENT WARRANTY OF 6 MONTHS 6,000 MILES. ON JANUARY 11TH THE SAME THING HAPPENED AGAIN AND MY 2008 DODGE GRAND CARAVAN AGAIN HAS A TOTAL FAILURE OF THE TIPM. 3 TIMES IN LESS THAN 13 MONTHS. I CONTACTED DODGE CUSTOMER CARE AND THEY SAID THAT THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE REPAIR AND WE AGAIN WILL HAVE GO COVER E REPAID OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671802January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART NEEDED WAS IN THE PROCESS OF BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671804January 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED V03/31/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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