Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10670721January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670723January 7, 2015
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT FOR TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE VENT WINDOWS AND STATED THAT SHE WOULD RECEIVE A SECOND NOTICE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670726January 7, 2015
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VENT WINDOW SWITCH WAS DISCONNECTED DUE TO THE RECALL PART NEEDED TO PERFORM THE REMEDY WAS NOT AVAILABLE. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670732January 7, 2015
ELECTRICAL SYSTEM
THIS STARTED IN JULY OF 2014. WE NOTICED THAT AT FIRST THE WIPERS WOULD STOP RANDOMLY AND AFTER SHUTTING THEM OFF THEY WOULD NOT GO TO THEIR HOME PLACE. THIS APPEARED VERY RANDOM AND DID NOT ALARM US. BUT WHAT DID WAS THE VEHICLE WOULD RANDOMLY NOT START. IT WOULD CRANK BUT NOT TURN OVER. WE WOULD TURN THE KEY BACK OFF THEN TRY AND START AGAIN AND IT WOULD BE FINE. HOWEVER FOR THE LAST 2 WEEKS THIS HAS INCREASINGLY WORSENED. THE VEHICLE WILL TAKE UP TO 15 MINUTES TO START. IT WILL SOMETIMES START AND DIE, THEN NOT START FOR SEVERAL MINUTES. AFTER HAVING A LOCAL SHOP CHECK THIS ISSUE OUT THEY HAVE DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE IS FAULTY AND WILL NEED TO BE REPLACED TO RESOLVE THIS ISSUE. AT A COST OF $505 FOR THE PART AND SEVERAL MORE HUNDRED DOLLARS FOR THE LABOR THIS HAS BEEN AN EXTREMELY COSTLY FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670744January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670762January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670768January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670808January 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670377January 6, 2015
ELECTRICAL SYSTEM
ON 10/1/2014 I TOOK MY GRAND CARAVAN INTO MY DODGE DEAL FOR REPAIR RELATED TO A RECALL NOTICE (P25 / NHTSA 14V-234). THE RECALL WAS ABOUT A FIRE HAZARD IF A SWITCH GOT WET. I WAS INFORMED THAT DUE TO A PARTS SHORTAGE THEY COULD ONLY DISCONNECT A SWITCH AT THAT TIME AND THAT THEY COULD NOT REPLACE THE SWITCH BECAUSE OF A PARTS SHORTAGE. THAT WAS OVER 2 MONTHS AGO (67 DAYS). UPON CALLING THE DEAL THIS MORNING, I WAS INFORMED THAT THEY STILL DO NOT HAVE THE PART (SWITCH) AND HAVE NO IDEA WHEN THEY WILL GET THE PART TO MAKE THE REPAIR. WHEN I FIRST WAS NOTIFIED OF THIS RECALL BACK IN JUNE OR JULY OF 2014, I WAS INFORMED THAT THERE WAS A PARTS SHORTAGE, SO I INTENTIONALLY WAITED WHAT I BELIEVED TO BE A REASONABLE PERIOD OF TIME BEFORE I ATTEMPTED TO GET THIS RECALL REPAIRED. I HAVE NOW RECEIVED A SECOND NOTICE FROM CHRYSLER TELLING ME TO GET IT REPAIRED. I CAN SEE NO REASON FOR THE DELAY OF PARTS FOR THIS REPAIR. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670401January 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CRASHED THE VEHICLE INTO THE REAR OF A SECOND VEHICLE. THE CONTACT INDICATED THAT DURING THE CRASH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, AND CHEST. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK AND CHEST. THE CONTACT STATED THAT BOTH OCCUPANTS REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800. UPDATED 3/12/15*CN UPDATED 6/19/2015*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10670422January 6, 2015
FUEL/PROPULSION SYSTEM
ON THREE SEPARATE OCCASIONS, THE VEHICLE STALLED AFTER REFUELING. ONE INSTANCE OCCURRED JUST AFTER MERGING ONTO A FREEWAY AFTER REFUELING. THE OTHER TWO INSTANCES OCCURRED IN THE PARKING LOT OF THE FUELING STATION AFTER REFUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670444January 6, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I RECEIVED A SECOND RECALL NOTICE LETTING ME KNOW THAT CHRYSLER HAD FOUND A REPAIR FOR RECALL P25/NHTSA 14V-234 AND TO CALL MY DEALER TO SCHEDULE A REPAIR. WHEN I CALLED THE DEALER WE USUALLY USE (NIKLES IN PETERSBURG, IL) THE VERY RUDE SERVICE GUY TOLD ME THAT THEY DID NOT HAVE THE PARTS IN, DID NOT KNOW WHEN THEY EXPECTED THEM, AND WOULD NOT ORDER THEM. BASICALLY, REFUSING TO DO THE REQUIRED RECALL REPAIR. I HAD TO CALL ANOTHER DEALER AND THEY WERE VERY NICE AND EXPLAINED THAT I NEEDED TO BRING THE CAR IN AND THEY WOULD NEED TO QUICKLY CHECK AND SEE IF I HAD A GREEN OR BLUE SWITCH AND THEN THEY COULD ORDER THE PART AND COMPLETE THE REPAIR. I TRIED TO CALL THE NUMBER PROVIDED BY CHRYSLER TO REPORT THE FIRST DEALER REFUSING TO DO THE REPAIR AND HAD TO LISTEN TO AN OUTDATED RECALL MESSAGE (FROM BEFORE THEY FOUND A REPAIR AND WERE JUST DISABLING) AND THEN WAITED ALMOST AN HOUR ON HOLD BEFORE HANGING UP AND TRYING THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670484January 6, 2015
UNKNOWN OR OTHER
THE VAN HAS HAD A NUMBER OF RECENT ISSUES WITH NOT STARTING, OR STALLING AFTER THE CAR WAS ALREADY RUNNING. BOTH ISSUES ARE DANGEROUS (BEING STRANDED OR CAR CUTTING OFF RANDOMLY). THE DEALERSHIP SAID THEY HAD TO REPLACE THE TIPM. AFTER DOING RESEARCH ON MY OWN, THIS APPEARS TO BE A COMMON ISSUE, AND THE REPAIR IS OVER $1000. I CAN'T BELIEVE THERE HAS NOT YET BEEN A RECALL FOR THIS, BUT FEEL STRONGLY THAT ONE SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670503January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEMS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670509January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670129January 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE CONTACT NOTICED BURNING FUMES COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10670224January 5, 2015
ELECTRICAL SYSTEM
OUR VAN WOULD NOT START. THE KEY WAS STUCK IN THE IGNITION, SO I HAD THE VAN JUMPED, THEN TOWED TO THE DEALER WHO SAID THAT THE BATTERY CONNECTORS WERE LOOSE AND THAT WAS THE ISSUE WITH THE NON-START. WE GET THE VAN BACK AND EXACTLY ONE WEEK LATER, THE VAN WILL NOT START AGAIN. THIS TIME I CHECK THE BATTERY CABLES, THEY ARE GOOD, SO I TRY TO JUMP THE VAN. THIS TIME NOTHING HAPPENS, SO I HAVE IT TOWED. THE TOW TRUCK DRIVER HAVING REMEMBERED ME FROM LAST WEEK SAYS HE THINKS ITS A BAD BATTERY AND HIS SHOP CAN INSTALL A NEW BATTERY NO PROBLEM. SO I TAKE HIS WORD. WE GET TO THEIR SHOP BUT THEY FIND THAT THE BATTERY IS NOT THE ISSUE. THEIR DIAGNOSTIC SHOWS THAT THE WIN MODULE NEEDS TO BE RESET AND POTENTIALLY THE ENTIRE SYSTEM NEEDED TO BE FLASHED. SO THEY GET THE VAN RUNNING AGAIN, I DRIVE IT HOME. THE NEXT DAY, DEAD. I TRY TO JUMP IT AGAIN, NOTHING AGAIN; HOWEVER, I AM NOW ARMED WITH POTENT INFORMATION. SO I HAVE THE VAN TOWED TO THE DEALER AGAIN. THEY REMEMBER ME TOO NOW. I TELL THEM WHAT WAS FOUND FROM THE DIAGNOSTIC RAN FROM THE SHOP. THUS FAR THEY ARE SAYING THAT EVERYTHING IS TESTING FINE BUT THEY ARE NOT SURE WHAT IS DRAINING THE BATTERY. I FEEL THEY ARE TOTALLY UNAWARE OF THE TIPM FAILURE THAT IS CURRENTLY UNDER INVESTIGATION. I WILL ALERT THEM OF THIS, BUT I AM NOT VERY HOPEFUL AS THE PART IS APPARENTLY ON A NATIONAL BACK ORDER. GOOD THING I HAVE A HUFFY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670241January 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10670265January 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669959January 4, 2015
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE INTERMITTENTLY DOES NOT START. TURN THE IGNITION KEY AND HEAR THE STARTER CLICK, BUT DOES NOT ENGAGE STARTER AND ENGINE DOES NOT TURN OVER. SOMETIMES, ON NEXT TRY (TURN IGNITION SWITCH TO OFF POSITION AND THEN BACK TO START POSITION) WILL START. SOMETIMES AFTER MANY TRIES IT WILL START. SOMETIMES TURN THE KEY TO ON, PLACE SHIFTER IN DRIVE, THEN HARD BACK INTO PARK AND WILL START THEN. HAVE REPLACED BATTERY, STARTER, RELAYS, AND MADE NO DIFFERENCE. CODES DO NOT COME UP AND DEALER HAS NO IDEA OF HOW TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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