Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11165835January 4, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL PUMP RELAY FAILURE, WHICH CAUSED IT NOT TO START AND/OR STALL. SCOVILLE-MENO CHRYSLER DODGE JEEP (18 UNION ST, SIDNEY, NY 13838, (607) 561-7500) WAS CONTACTED AND STATED THAT THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE FUSE BOX, WHICH WOULD COST APPROXIMATELY $1,000. THE MANUFACTURER WAS CONTACTED AND SUGGESTED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER ALSO STATED THAT THE PART COULD NOT BE BOUGHT AT A LOWER PRICE TO HAVE THE VEHICLE REPAIRED FROM SOME PLACE OTHER THAN THE DEALER. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165847January 4, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS A CONSTANT LOSS OF POWER AND REDUCTION IN SPEED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). IN ADDITION, PERTAINING TO THE NHTSA INVESTIGATION, THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE TIPM, FUEL SYSTEM, AND/OR ENGINE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165605January 3, 2019
ELECTRICAL SYSTEM
STARTED WITH THE VEHICLE NOT WANTING TO START ALL THE TIME. RECENTLY IT SHUT OFF WITH NO WARNING WHILE ON THE HIGHWAY GOING 65 MPH WITH NO STEERING. NOW IT WONT START AT ALL. WAS TOWED TO DEALERSHIP WHERE THEY FOUND THE PROBLEM AFTER 2 DAYS. THE PROBLEM IS THE TIPM (TOTAL INTEGRATED POWER MODULE). FINDING OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT ISNT SAFE FOR OTHER DRIVERS OR TO THE FAMILIES INSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164599January 2, 2019
ELECTRICAL SYSTEM
WIPERS ON INTERMITTENTLY AND WILL NOT TURN OFF. NO INTERIOR LIGHTS OR DASH LIGHTS, THEN ALL LIGHTS ON INSTRUMENT PANEL/WARNING LIGHTS COME ON. LOUD SQUEALING NOISE AND CHATTERING NOISE FROM INSTRUMENT PANEL. VAN WILL NOT START. SLIDING DOOR SOMETIMES OPENS ON IT'S OWN. VEHICLE IS USUALLY PARKED AND HAPPENS ON START UP, BUT HAS OCCASIONALLY HAPPENED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164667January 2, 2019
WHEELS, TIRES
KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164379January 1, 2019
STRUCTURE:BODY:DOOR
FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11164155December 31, 2018
WHEELS
MY TIRE PRESSURE SENSORS KEEP SAYING MY TIRES ARE LOW BUT THERE NOT WHEN I CHECK EM THE SENSORS GO ON AND OFF AND I NEVER KNOW IF THERE RIGHT JUST BOUGHT IT FOR USED DEALER IN MAY 2018 AND HAVE BEEN GOING ON AND OFF I HAVE EVEN REPLACED THE TIRES THINKING SOMETHING WAS WRONG WITH THEM THEN I SEEN THAT THEY MAY HAVE BEEN RECALLED BUT DEALER DIDN'T SAY ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164283December 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE TRANSMISSION. WHILE MAKING A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164065December 30, 2018
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING AND WHILE STOPPED AT A STOP LIGHT, THE VAN WILL POWER DOWN COMPLETELY. ENGINE TURNS OFF, POWER STEERING FAILS, AND ALL ELECTRICAL. THE EGR VALVE DANGEROUSLY CAUSES THE VEHICLE TO QUIT EVEN WHILE DRIVING IN TRAFFIC. THIS IS A HUGE SAFETY ISSUE. I WAS TRAVELING DOWN THE ROAD AT 40MPH WITH ALL FOUR OF MY KIDS IN TOW, WHEN THE POWER STEERING WENT OUT AND VEHICLE COMPLETELY QUIT. THANKFULLY, I WAS ABLE TO PULL HARD ON THE WHEEL TO PULL OVER. AFTER SEVERAL TRIES, I WAS ABLE TO RESTART THE VAN. THE VALVE IS APPARENTLY FAILING TO SEND FUEL TO THE NECESSARY AREAS OF THE ENGINE CAUSING IT TO SHUT COMPLETELY DOWN. THIS HAS NOW OCCURRED ON NUMEROUS OCCASIONS AND I NO LONGER TRUST THIS VEHICLE AS A SAFE AND DEPENDABLE FAMILY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164083December 30, 2018
STRUCTURE:BODY
SLIDING DOOR OPENS ITSELF WHILE IN MOTION ON HIGHWAY. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163721December 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THEN ACCELERATED RAPIDLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 EAST ADAMO DRIVE, TAMPA, FL 33619, (813) 402-0841) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57606717. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163736December 27, 2018
SEATS
TAKARA RECALL- MY VEHICLE WAS PARKED AT A STORE IN WAS WORKING IN, I WENT OUT TO TAKE A BREAK AND HAD THE SEAT WARMER ON HIGH BECAUSE MY BACK WAS HURTING. I STARTED SMELLING BURNING RUBBER, SO I TURNED IT OFF. UPON EXITING MY VEHICLE THERE WERE TWO HOLES BURNED INTO MY DRIVERS SEAT. I HAD USED THE SEAT WARMER NUMEROUS TIMES PRIOR TO THIS AND HAD NO PROBLEMS. I BELIEVE IF I HADN'T TURNED THE SEAT WARMER OFF MY VAN AND MYSELF PROBABLY WOULD HAVE BEEN ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163444December 26, 2018
ENGINE
CHECK ENGINE LIGHT CAME ON WHILE DRIVING, CAR FEELS LIKE IT IS GOING TO STALL WHEN SLOWING DOWN/STOPPED, CAR SHUDDERS, GAS MILEAGE IS DOWN, HAS A P0305 CODE FOR MISFIRE IN CYLINDER 5, REPLACED SPARK PLUGS, STILL MISFIRING, COMPRESSION TEST IS FINE, HAS A LOUD TICKING/TAPPING NOISE WHEN STOPPED/IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163317December 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VISIBILITY/WIPER
WHEN STEPPING ON THE BRAKE. IT GRINDS AND GOES FORWARD. THE LIGHTS ON THE DASHBOAED COMES ON AND OFF . ON MORE THAN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163183December 23, 2018
ELECTRICAL SYSTEM
TIPM FAILING. OUR 2011 DODGE GRAND CARAVAN ONLY HAS 78,000 MILES ON IT, YET THE TIPM IS CAUSING ALL SORTS OF PROBLEMS. THE BIGGEST ISSUE IS THAT THE VEHICLE WON'T START ON OCCASION, AND IT'S PROGRESSIVELY GETTING WORSE. THE ENGINE TURNS OVER, BUT IT DOESN'T START AFTER SEVERAL ATTEMPTS. THIS HAPPENED AGAIN TODAY. OTHER TIMES IT WON'T EVEN TURN OVER. WHEN IT DOESN'T TURN OVER, WE USUALLY PUT THE VEHICLE INTO NEUTRAL AND BACK INTO PARK, THEN IT USUALLY STARTS. WE'VE ALSO HAD THE CHECK ENGINE LIGHT COME ON MANY TIMES. ONE SET OF CODES WAS FOR A CAMSHAFT POSITIONING SENSOR, SO WE REPLACED THOSE. THEN A COUPLE WEEKS LATER IT DID IT AGAIN, SO WE HAD THEM REPLACED AGAIN. AFTER A FEW MONTHS WE THEN HAD THE LIGHT COME ON AND THE DEALERSHIP EVENTUALLY HAD THE PCV HOSE AND VALVE REPLACED, THEN THE LIFTERS, ROCKERS, TAPPERS, ETC. ON THE RIGHT SIDE (NOT PART OF THE LEFT-SIDE RECALL). WE HAVE HAD DOORS RANDOMLY OPEN, LOCK OR UNLOCK. WINDOWS HAVE OPENED WITHOUT US ACTIVATING THE SWITCH. A FEW TIMES THE ALARM (HORN) HAS SOUNDED AND WE HAVE TO PRESS THE BUTTON ON THE FOB SEVERAL TIMES TO SHUT IT OFF. THE CAR ALSO SHUT OFF ONCE WHILE MY WIFE WAS DRIVING ON THE ROAD, WHICH IS VERY FRIGHTENING. THE TIPMS IN THESE VEHICLE ARE FAULTY, NO MATTER WHAT DODGE SAYS. CHECK THE COMPLAINTS ON THE CARCOMPLAINTS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163185December 23, 2018
AIR BAGS
WHILE DRIVING THROUGH A ROUNDABOUT AT APPROXIMATELY 25 MPH, THE VEHICLE WAS HIT ON THE RIGHT SIDE REAR SLIDING DOOR BY ANOTHER VEHICLE. TWO OF MY CHILDREN WERE IN THE SECOND ROW SEATS. THE RIGHT SIDE DOOR WAS CRUSHED AND THE GLASS WAS SHATTERED AND PROJECTED THROUGH THE VAN TO THE LEFT SIDE. THE SIDE CURTAIN AIR BAGS NEVER DEPLOYED. THE AIR BAG LIGHT WAS NOT ON, SO THERE WAS NO INDICATION OF A FAULT. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162655December 20, 2018
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT DOES NOT RESPOND TO THE FOB NOR TRYING TO MANUALLY OPEN IT. THE LOCK IS COMPLETELY STUCK AND NEITHER HANDLE OPENS THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162459December 19, 2018
FUEL/PROPULSION SYSTEM
UNABLE TO FILL WITH GAS AT SERVICE STATION (EVAPORATIVE SISTEM). THE NOZZLE KEPT SHUTTING OFF EVEN THOUGH THE TANK WAS NEARLY EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162471December 19, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ODOR OF BURNING RUBBER WAS NOTICED AND SMOKE EMERGED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BY THE SAME MECHANIC FOR THE SAME FAILURE THREE MONTHS EARLIER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162383December 19, 2018
ELECTRICAL SYSTEM
THE REAR POWER LIFT GATE ON MY 2006 DODGE GRAND CARAVAN DOES NOT STAY OPEN WHEN LOADING OR UNLOADING ITEMS BUT KEEPS CONTINUALLY CLOSING HARD AUTOMATICALLY WHEN NEEDING TO HAVE IT STAY OPEN TO ALLOW FOR LOADING OR UNLOADING. THIS HAPPEN WHETHER ONE TRIES TO OPEN THE DOOR USING THE HANDLE MANUALLY OR AUTOMATICALLY WITH THE KEY FOB. THIS HAS HAPPENED OVER THE LAST 3 OR 4 YEARS ESPECIALLY DURING WINTER BUT NOT CONFINED TO WINTER ONLY. MY GRANDSON AND MYSELF ALMOST GOT CAUGHT MORE THAN ONCE AND INJURED IN ITS UNEXPECTED DOWNWARD FREE-FALL. THIS IS VERY DANGEROUS TO ANYONE TRYING TO ACCESS THE BACK PORTION OF THE VAN AS THE HEAVY LIFT GATES CLOSES ON THEM TRAPPING THEM AND CAUSING POTENTIAL SERIOUS INJURY. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND IN THE GARAGE OR STATIONARY IN A SHOPPING PARKING LOT WHEN LOADING GROCERIES OR OTHER PURCHASES. OR WHEN PUTTING THE REAR SEATS UP OR DOWN TO UTILIZE BACK PORTION OF VAN. SOMEONE CANNOT HOLD THE LIFT GATE OPEN WHEN ANOTHER IS TRYING TO ACCESS THE BACK OF THE VAN AS THE LIFT GATE FALLS HARD AND CANNOT BE STOPPED. THERE ARE CURRENTLY 93,360 MILES DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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