Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11170133January 15, 2019
ELECTRICAL SYSTEM
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS PERMANENTLY LOCKED DUE TO A FAULTY ACTUATOR. THIS POSES A SERIOUS SAFETY ISSUE FOR THOSE RIDING IN THE BACK OF THE VAN, IF THE OTHER SLIDER IS DAMAGED, THE PASSENGERS COULD BECOME TRAPPED IN THE VEHICLE. IN RESEARCHING THIS PROBLEM I HAVE ENCOUNTER THOUSANDS OF OTHERS WITH THE SAME PROBABLY IN MODEL YEARS 2014-2017. THE POWER LOCKS WORK FINE, THEN SUDDENLY THE ONE SLIDER WILL NOT OPERATE. THIS IS AN EXPENSIVE REPAIR THAT SHOULD BE ISSUE A RECALL FOR SAFETY ISSUES. I HAVE CONTACTED DODGE CONCERNING THIS ISSUE, WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170148January 15, 2019
ENGINE
THE VAN TURNS OF WHILE I'M DRIVING, NO WARNING, NOTHING LIT UP ON THE DASH, JUST SHUTS OFF! AFTER SITTING AWHILE IT WILL FINALLY RESTART. HOWEVER TO BE DRIVING AND HAVE IT SHUT OFF IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170150January 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170203January 15, 2019
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO OPERATE. AS A RESULT, THE BATTERY DIED. THE CONTACT STATED THAT THE TRACTION, ABS, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER A FEW OCCURRENCES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FRANK FLETCHER DODGE JEEP CHRYSLER (3314 STADIUM BLVD, JONESBORO, AR 72404, (870) 277-2011) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170208January 15, 2019
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS TURNED OFF AFTER DRIVING, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170052January 14, 2019
ELECTRICAL SYSTEM
CAR BATTERY WAS DEAD, WAS ABLE TO JUMP START SEVERAL TIMES, THEN HAD TO 'JUMP IT' EVERYDAY. 04/2018 REPLACED THE ALTERNATOR, STARTER AND BATTERY. 11/2018 CAR WAS DEAD AGAIN, COULD NOT JUMP IT. TOWED TO SERVICE CENTER, TOOK THEM 7 HOURS TO RECHARGE BATTERY, BUT ALL SYSTEMS CHECKED AS NORMAL. CHARGE LASTED 3 DAYS. VAN HAS BEEN TO 2 SEPARATE SERVICE CENTERS WHO CANNOT DIAGNOSE WHY THE BATTERY IS DYING AND TAKES AT LEAST 3 HOURS TO RECHARGE. VEHICLE HAS HAD TO BE TOWED TWICE, CANNOT TAKE MY CHILDREN IN VEHICLE FOR FEAR THEY WILL BE STRANDED IN THE COLD WITH NO HEAT. AFTER VEHICLE WAS CHARGED OVERNIGHT I WAS ABLE TO DRIVE IT, BUT AFTER SITTING FOR 2 HOURS THE BATTERY WAS DEAD. VEHICLE WAS TOWED TO BIG O TIRES TWICE AND I WAS ABLE TO DRIVE TO DODGE DEALER. NEITHER SERVICE CENTER FOUND ANY REASON FOR THE VEHICLE TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166414January 11, 2019
EXTERIOR LIGHTING
I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166474January 11, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE INTEGRATED CONTROL MODEL IS MAKING THE FUEL RELAY RUN ALL NIGHT AND MAKE THE BATTERY DIE. I HAVE LOOKED ONLINE FOR RECALLS AND THERE IS NONE. THIS PROBLEM IS HAPPENING ON MORE GRAND CARAVAN. I HAVE HAD THIS PROBLEM FOR ALL MOST A YEAR. I CAN'T FIND THE TIPM OR IT COST TO MOST. THIS NEED TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166207January 10, 2019
FUEL/PROPULSION SYSTEM
STATIONARY FAILS TO START. ENGINE CRANKS BUT DOES NOT START.DOES NOT STORE AN ERROR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166268January 10, 2019
UNKNOWN OR OTHER
THE HANDLES ON THE PASSENGERS DOORS ARE BROKE I CAN NOT USE THE SLIDING DOORS THERE IS NO RUST AROUND THE HANDLES. TO ME THIS IS VERY HAZARDOUS WITH TWO SMALL CHILDREN AND ONE IS AUTISTIC. I BELIEVE THE HANDLES WERE DESIGNED POORLY AND NOT PUT ON RECALL. I WOULD LIKE SOMETHING DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165957January 9, 2019
SUSPENSION
FRONT RIGHT STRUT SPRING BREAKING AT THE UPPER TIP 2-3 INCHES. THIS IS THE 3RD OF OUR GRAND CARAVANS THAT THIS BREAK HAS HAPPENED TO IN THE EXACT SAME SPOT. IT'S HARD TO SEE SO YOU HAVE TO LOOK CLOSELY AT THE VERY TIP OR IT WON'T BE NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166056January 9, 2019
STEERING, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, BOTH OF THE SLIDING DOORS ON THE DRIVER AND PASSENGER SIDE OPENED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166114January 9, 2019
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN 76000 MILES. WINDSHIELD WIPERS WONT WORK. I WAS TOLD THIS TIPM IS FAILING AND NEEDS TO BE REPLACED. DODGE WILL NOT HELP REPLACE OR REPAIR THIS EVEN THOUGH THIS IS A KNOWN ISSUE. I WAS TOLD BY A CHRYSLER DEALERSHIP THIS IS A KNOWN ISSUE.THE TIPM IS THE COMMAND CENTER FOR ALL ELECTRICAL FUNCTIONS. THERE ARE REPORTS OF VEHICLES STALLING WHILE DRIVING, AIR BAG ISSUES, WINDSHIELD WIPER ISSUES, FUEL PUMP ISSUES. THIS IS A VERY DANGEROUS PART TO MALFUNCTION. YET, THEY WILL NOT HELP REPLACE THIS. THERE WAS A LAWSUIT FILED FOR THESE ISSUES. WHY ISN'T THERE A RECALL. MY FAMILY IS BEING PUT IN DANGER! DODGE TOLD ME NOT TO DRIVE IT IF I FEEL ITS UNSAFE. WHAT AM I SUPPOSED TO DO? THIS IS MY VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE RELIABLE VEHICLE. THIS PART IS OVER 1000 TO FIX. PLEASE INVESTIGATE AND RECALL! THIS IS A DEATH TRAP WAITING TO HAPPEN NOT ONLY FOR THOSE DRIVING BUT FOR OTHERS ON THE ROAD. PEOPLE SHOULDN'T HAVE TO POTENTIALLY LOSE THERE LIFES DUE TO A FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166146January 9, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165114January 8, 2019
UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN WAS PARKED IN MY DRIVEWAY OVERNIGHT. IN THE MORNING, THE DRIVER SIDE SLIDING DOOR WOULDN'T UNLOCK NEITHER MANUALLY OR WITH THE KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165112January 8, 2019
POWER TRAIN
YESTERDAY, I WAS DRIVING STRAIGHT AHEAD AT 25MPH ON LEVEL CITY STREET WITH THE VEHICLE IN "DRIVE." SUDDENLY THE ENGINE ROARED AND REVVED UP BUT THE CAR DID NOT ACCELERATE - IT WAS AS IF THE TRANSMISSION HAD SOMEHOW SLIPPED INTO NEUTRAL. I TOOK MY FOOT OFF THE GAS, LET THE ENGINE SETTLE BACK, AND CAUTIOUSLY APPLIED POWER. THE CAR BEHAVED NORMALLY. HOWEVER, AFTER PARKING AND RUNNING SOME ERRANDS, THE SAME THING HAPPENED ON MY RETURN TRIP HOME. I HAVE NOT USED THE CAR SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165868January 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE DRIVING AT UNKNOWN SPEEDS IN THE RAIN, WATER ENTERED THE VEHICLE AND THE DRIVER'S SIDE DOOR AND VENT SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,367.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164992January 7, 2019
UNKNOWN OR OTHER
BAD LIFT GATE SENSOR. HARD TO BELIEVE THIS WILL BE THE SECOND SENSOR THAT WILL NEED TO BE REPLACED ON THIS VEHICLE. 1ST WAS STILL UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164970January 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AS MANY HAVE STATED, I HAD INTERMITTENT STALLING. AFTER TAKING IT TO AN INDEPENDENT REPAIR SHOP, THEY DIAGNOSED IT WITH HAVING A FAULTY FUEL RELAY AND ARE PUTTING IN A BYPASS KIT. WHY WASN'T THE RECALL EXPANDED TO INCLUDED THE MINIVANS BY CHRYSLER? THE RECALL FOR THIS SPECIFIC DEVICE FAILING WAS DONE FOR DURANGO'S AND CHEROKEE. $700 REPAIR BECAUSE THE MINIVANS WERE NOT INCLUDED IN THE RECALL DESPITE IT BEING THE SAME ENGINE AS THE DURANGO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165505January 6, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
SLIDING DOOR LOCK ACTUATOR FROZE UP. THIS RENDERS THE SLIDING DOOR COMPLETELY INOPERABLE. IF THAT DOOR WAS NEEDED FOREGRESS, IT WOULDN'T BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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