Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11176075February 10, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DODGE GRAND CARAVAN 2012 STALLED IN MOTION WHILE DRIVING ON AN EXPRESSWAY AT THE 65 MPH SPEED LIMIT. THE FOLLOWING MORNING I TOOK IT OUT ON A COUNTRY BACK ROAD AND AGAIN IT STALLED IN MOTION WHILE DRIVING 55 MPH SPEED LIMIT. I WAS ABLE TO STEER THE CAR WITHOUT POWER STEERING, AND APPLY BRAKES BUT THE SPEDOMETER, GAS, AND ENGINE ALL DIED AS I WAS DRIVING IT AS IF THE CAR WAS TURNED OFF. I AM DOUBTFUL THE REAR BRAKE LIGHTS WERE WORKING AND AM LUCKY NO ONE WAS BEHIND ME. FROM LOOKING IT UP I AM TOLD THAT THIS IS AN ISSUE WITH DODGE JEEPS AND VANS RELATED TO THE TIPM MODULE. IF I WAS AWARE OF THIS ISSUE BEFORE BUYING THE CAR, I MIGHT HAVE RECONSIDERED, IT IS SERIOUSLY DANGEROUS AND SOMEONE COULD EASILY BE KILLED IF THIS HAPPENS WHILE SOMEONE IS DRIVING BEHIND YOU AND THE VAN JUST DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176088February 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
SHORTLY AFTER GETTING MY VAN I FELT THAT IT DID NOT HANDLE PROPERLY. I EXPERIECED HYDRO PLANNING WHEN BRAND NEW TO ME. TRACKING UPON ACCELERATION WAS PORE. VERY POOR TRACKING AT ACCELERATION GOING INTO A TURN AT START UP SPEED. I CALLED CHRYSLER AND THEY SAID THERE HAD BEEN NO COMPLAINTS TO DATE. BY SUGGESTION, I PAID $100 FOR AN ALIGNMENT. THE ALIGNMENT DID NOT HELP WITH THIS MATTER. ANY TYPE OF PRECIPITATION AFFECTS THE TRACKING OF THE VEHICLE. ANY PAINTED LINES ON THE ROAD AFFECT TRACTION. IT SEEMS THAT THE TRACTION CONTROL IS THE PROBLEM, OR MAYBE THE YOKOHAMA AVID TIRES ARE THE PROBLEM. WHEN I ACCELERATE IN ANY GIVEN SITUATION MY TIRES WILL SPIN OR TRACTION CONTROL SLIPS BACK AND FORTH AS I CROSS OVER ANY REFLECTIVE SURFACES (LINES ON ROAD, OR STOP STRIPS, OR CROSSWALKS). I HAVE HAD TO LEARN TO STOP ON ROAD SURFACE, PRIOR TO CROSSING ANY DIFFERENTIATED SURFACES. RIGHT TURN ON RED IS MOSTLY FORBIDDEN, AS I MAY SPIN MY WAY OUT IN FRONT OF FASTER MOVING TRAFFIC. THIS VAN NOW HAS 24,000 MILES ON IT, AND THE TIRES NEED REPLACED FROM THE SPIN IN ACCELERATION.. AT 2 1/2 YEARS OLD, I AM CONCERNED ENOUGH TO TRADE FOR A DIFFERENT MAKE. I HAVE OWNED A 1992 DODGE CARAVAN, A 2007 TOWN & COUNTRY, AND NOW THIS 2016 DODGE CARAVAN. MY FRIEND WHO WORKS FOR THE STATE OF PENNSYLVANIA, HAS TO USE A NEW DODGE CARAVAN, ON OCCASION, OUT OF THEIR FLEET , HE TOO AGREED THAT TRACKING WAS AN ISSUE WTH THE VAN GOING STRAIGHT DOWN THE ROAD. I FIND IT VERY HARD TO BELIEVE THAT I AM ONE OF TWO PEOPLE TO COMPLAIN ON THIS VEHICLES HANDLING. TODAY 02/10/2019 WE RECEIVED ONE INCH OF SNOW. I WAS HEADING OUT FOR ERRANDS. MY TRACKING WAS HORRIBLE. I HAD TO ANTICIPATE ACTIONS OF OTHERS AN MYSELF WELL IN ADVANCE. I STOPPED AT A RED LIGHT ON A OTHER THAN LEVEL DOWN HILL SLOPE (VERY MILD), ANITICPATED VEHICLES AHEAD MOVING, I LEFT OF MY BRAKE TO ROLL. TURNING AT 5MPH, I LOST CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175918February 9, 2019
POWER TRAIN
I PURCHASED THIS VEHICLE USED FROM CARMAX IN APRIL 2108. IT HAS HAD CONTINUED ROUGH TRANSMISSION ISSUES ESPECIALLY IN AND OUT OF 2ND AFTER MULTIPLE ADJUSTMENTS BY CARMAX AND CHRYSTLER/DODGE DEALERSHIP. IT JERKS ROUGHLY AND MAKES LOUD CLUNKING SOUNDS. I AM FEARFUL THIS VEHICLE IS BECOMING UNSAFE TO DRIVE. NOT ONLY THAT BUT WITH LESS THAN 60K MILES THE TRANSMISSION SHOULD NOT BE GOING OUT. I HAVE FOUND MYSELF WALKING AND TAKING THE BUS IN FEAR OF MY CAR BREAKING DOWN ON ME. THIS IS NOT A REPUTABLE VEHICLE. PLEASE NOBODY BUY THESE VANS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175162February 8, 2019
ENGINE
BOUGHT THE CAR USED WITH 35,982 MILES. A YEAR AFTER I PURCHASED THE VAN MY CHECK ENGINE LIGHT CAME ON. CHANGED THE OIL AND SPARK PLUGS. THE LIGHT STAYED ON AND CONTINUED TO RUN ROUGH. WE CONTACTED DODGE MULTIPLE TIMES TO BE TOLD MY CAR WASN'T UNDER WARRANTY. WE TOOK MY CAR TO BE PUT ON THE COMPUTER AND FOUND A FEW SMALL ISSUES. I BOUGHT A FEW PARTS FROM DODGE AND AGAIN TALKED TO THEM ABOUT THE WARRANTY. WAS TOLD IT STOPPED AT 30,000 MILES. TOOK MY CAR BACK TO THE MECHANIC AND WAS TOLD I HAVE LOW COMPRESSION IN CYLINDER TWO. I CALLED DODGE TO FIND OUT HOW MUCH THEY WOULD CHARGE ME TO FIX IT. TO FIND OUT MY CAR WAS UNDER WARRANTY AND I HAD JUST WENT OVER THE MILEAGE OF 60,000. SO I WAS LIED TO AND MY CAR IS STILL MESSED UP. I HAVE READ OVER AND OVER ABOUT THE MOTORS HAVING ISSUES AND NOTHING IS BEING DONE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175033February 7, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING WHILE DRIVING. THE FAILURE ALSO CAUSED THE DOORS TO LOCK ON THEIR OWN. IN ADDITION, THE CONTACT STATED THAT THE TIPM DRAINED THE VEHICLE'S BATTERY. EVERY TIME SHE ATTEMPTED TO DRIVE, SHE HAD TO DISCONNECT AND RECONNECT THE BATTERY IN ORDER FOR THE BATTERY TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379) WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175065February 7, 2019
ELECTRICAL SYSTEM, ENGINE
MY WIFE WAS DRIVING OUR VAN AND TURNING INTO A BUSY INTERSECTION WHEN SUDDENLY THE CAR SHUT DOWN LEAVING HER WITH NO POWER BRAKES AND NO POWER STEERING AND NO WAY TO ACCELERATE TO GET OUT OF HARMS WAY. THIS HAS HAPPENED TO ME AS WELL IN THE SAME VEHICLE. WHEN I TRY TO START THE VEHICLE SOMETIMES THE CAR DOES NOT START AND I HAVE TO TURN THE KEY A FEW TIMES BEFORE IT WILL ACTUALLY MAKE A CONNECTION. I INVESTIGATED ONLINE ABOUT THIS PROBLEM AND IT SEEMS THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WHEN I CALLED DODGE THE TECHNICIAN TOLD ME THAT IT'S SOME KIND OF RELAY INSIDE THE IGNITION SWITCH THAT IS FAULTY SO HE ADMITTED IT HIMSELF I AM ASKING THAT YOU INVESTIGATE THIS BEFORE SOMEBODY GETS HURT OR KILLED. THIS IS MY FAMILY'S PRIMARY MODE OF TRANSPORTATION AND MY CHILDREN ARE ALWAYS IN THIS CAR. IT IS MY WORST NIGHTMARE TO LOSE MY FAMILY. AND I WOULD HATE TO LOSE MY FAMILY OVER AN ENGINEERING FLAW THAT DODGE DOES NOT WANT TO ACKNOWLEDGE . I FEAR THATSOMEBODY IS GOING TO GET HURT OR KILLED OVER THIS EVENTUALLY. THE TECHNICIAN AT DODGE TOLD ME THAT IT TYPICALLY COST AROUND $800 TO FIX THE PROBLEM BECAUSE I WOULD NEED TWO NEW KEYS AND A NEW IGNITION SO IT'S NOT LIKE THEY DON'T KNOW ABOUT THIS. THERE NEEDS TO BE A RECALL ON THIS IGNITION SWITCH. IF YOU RESEARCH FORUMS ON THE 2012 DODGE GRAND CARAVAN YOU WILL SEE THAT THIS IS A HUGE SAFETY PROBLEM AND EXTREMELY COMMON. PLEASE HOLD DODGE ACCOUNTABLE BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174681February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR INCIDENTALLY DOES T START !!!! DELAY FUEL PUMP TIPM DOESN'T WORK PROPERLY !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174687February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE TIPM IS JUST SHOT AND I'VE HAD THE ALTNATOR REPLACED THE STARTER AND IT'S DEFINITELY TIPM RELATED. I DON'T UNDERSTAND WHY THE RECALL ON THIS EXCLUDED MY VAN, IT'S BEEN DOING THIS FOR SEVERAL MONTHS AND IT'S MAKING THE VEHICLE UNSAFE. PLEASE INVESTIGATE THIS SITUATION. (I HAVE 4 KIDS AND TWO OF THEM HAVE SPECIAL NEEDS AND I NEED MY VEHICLE TO BE SAFE FOR MY KIDS, AND RIGHT NOW IT'S JUST A JOKE AND I'M TELLING YOU THIS VAN IS POSSESSED) IT'S COMPLETELY UNREASONABLE FOR THE MY DODGE TO KEEP BURNING THROUGH EVERYTHING I'VE PUT IT IN IT. PLEASE INVESTIGATE THIS, THE ISSUE ISN'T GONNA GO AWAY AND I CAN'T KEEP BURNING THROUGH PARTS AND FURTHER DESTROYING THE VEHICLE. THE RECALL THAT WAS ISSUED EXCLUDED MY VAN BUT EVERYTHING FROM THAT RECALL IS HAPPENING TO MY VAN AND HAS BEEN FOR SEVERAL MONTHS AND DODGE KEEPS GIVING ME THE RUN AROUND. I'VE BEEN A DODGE OWNER MY WHOLE LIFE. BUT DODGE IS ABOUT TO LOSE A [XXX] GOOD LOYAL CUSTOMER BECAUSE THIS IS BEYOND RIDICULOUS. IVE BEEN GETTING THE RUN AROUND FROM DODGE SINCE THE BEGINNING OF NOVEMBER OF 2018. PLEASE INVESTIGATE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174739February 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE ENGINE, NOTHING IN THE VEHICLE OPERATED. THE CONTACT HAD TO TURN THE KEY IN THE IGNITION A FEW TIMES BEFORE THE VEHICLE WORKED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. BURNS MOTORS (1300 US-83 BUS, MCALLEN, TX 78501) WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174884February 6, 2019
ELECTRICAL SYSTEM
WHEN VEHICLE IS PARKED, SIDE DOOR CEASES TO FUNCTION AND WILL NEITHER UNLOCK OR OPEN. HAS HAPPENED TO BOTH PASSENGERS DOORS AND IS EXTREMELY DANGEROUS AS IT IS IMPOSSIBLE TO EXIT THE CAR THROUGH THE PASSENGER SPACE AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174610February 5, 2019
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174360February 4, 2019
ENGINE, POWER TRAIN
CATALYTIC CONVERTER WENT OUT LESS THAN A MONTH AFTER I BROUGHT THIS VEHICLE AT ONLY 98K MILES. CHECK ENGINE LIGHT ON COULDN'T GET VAN INSPECTED. NOW THE FLYWHEEL IS CRACKED AND THAT'S GOING TO COST ME ANOTHER $530.00. I CAN'T FIND ANY RECALLS BUT SEEMS LIKE A LOT IS WRONG WITH THIS VAN AND EVERYTHING IS SO [XXX] EXPENSIVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173811February 3, 2019
ELECTRICAL SYSTEM
THE SPEEDOMETER FLATLINES AND THE LIGHTS FLICKER INDICATING 'BRAKES, TRACTION CONTROL, ABS, BATTERY, TEMP, AND DIRECTION'. A WARNING DINGS AND IT GOES ON AND OFF A FEW TIMES WITH ALL THE FLICKERING. PULL ONTO THE SIDE OF THE ROAD AND UPON APPLYING BRAKES TO A FULL STOP THE CAR FEELS LIKE IT STALLS AND THEN COMES BACK IN WITHOUT ASSISTANCE. NOW THE CLOCK HAS RESET TO 12:00. TURN OFF CAR AND RESTART ALL CLEAR FOR NOW. ALL IS WELL UNTIL IT RANDOMLY HAPPENS AGAIN. SCARY WITH KIDS IN THE CAR OR IN THE WINTER. NOT COOL DODGE....NOT COOL AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173822February 3, 2019
ENGINE
WE HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. WE HAVE REPLACED CAMS AND ROCKERS, COIL PACKS AND SPARK PLUGS, STARTER,BATTERY,PCM AND STILL GET AP304 CODE. WE HAVE TAKEN IT BACK WHERE WE BOUGHT OUR VEHICLE AND THEY CANNOT FIGURE IT OUT! WE HAVE TAKEN IT TO 2 DIFFERENT MECHANICS....ONE SAYS WE NEED AN ENGINE AND ONE SAYS THE PISTONS AND HEAD. WHAT IS WRONG WITH CHRYSLER? THEY KNOW THEY HAVE MORE THAN 7500 PENTASTAR ENGINES THAT ARE FAULTY....STAND BEHIND YOUR PRODUCT & REPUTATION!!!! ENGINE RUNS FINE RUNNING BUT SHUDDERS AT IDLE.....FIX THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173835February 3, 2019
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN BLOWS ONLY HOT AIR ON PASSENGER SIDE. I TRIED TO TURN AC ON AND FOUND DRIVER SIDE IS BLOWING COLD AIR BUT PASSENGER SIDE IS STILL BLOWING HOT AIR. SHOULD THIS BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173672February 2, 2019
ELECTRICAL SYSTEM, ENGINE
STARTER RELAY IN THE TOTALLY INTEGRATED POWER MODULE IS BAD PREVENTING CAR FROM STARTING. CAR WAS STATIONARY WHEN THIS HAPPENED. ENGINE OIL PRESSURE WENT BAD RESULTING IN A CHECK ENGINE LIGHT, VEHICLE WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173449February 1, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I COULD HERE SOMETHING RUNNING IN THE BACK BY GAS CAP DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING I WENT OUT TO TRY TO START IT AND THE BATTERY WAS DEAD. THE PUMP IN THE GAS TANK WAS WHAT WAS RUNNING AND DRAINED THE BATTERY. GOT A JUMP FROM REPAIR PLACE IN TOWN. DROVE IT WHEN I GOT HOME AND THEN HAVE TO LEAVE IN MORNING IT WOULD NOT START LIKE IT WASN'T GETTING ANY GAS. TURNED OVER JUST WOULD NOT FIRE. HAD TO HAVE IT TOWED TO DEALER. ONLY HAD 86000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173041January 30, 2019
STRUCTURE:BODY:DOOR
PASSENGER SIDE BACK SLIDING DOOR, THE LOCK IS STUCK. UNABLE TO UNLOCK EITHER MANUALLY OR WITH POWER LOCKS. *DT *DT *TR *DT CONSUMER STATED VAN WAS NOT REPAIRED AND NO LONGER HAS THE VAN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173120January 30, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172778January 29, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WILL BE IN MOTION AND LOSES ALL POWER WITHOUT WARNING. PER FORUMS I HAVE SEEN THIS IS A WELL KNOWN PROBLEM BUT THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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