Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11185658March 10, 2019
ELECTRICAL SYSTEM
SLIDING DOORS HAVE HAD NUMEROUS ISSUES THAT CAUSE THE DOORS TO LOCK UP AND FAIL. I HAVE HAD 3 ISSUES IN UNDER 5 YEARS WITH BOTH SLIDING DOORS LOCKING UP AND FAILING REQUIRING ELECTRICAL WORK TO BE DONE TO CORRECT THE PROBLEM. MY VEHICLE HAS JUST ABOUT 50K MILES AND HAS HAD 3 FAILURES WITH THE DOOR LATCHES NOT OPENING. THIS ISSUE NEEDS TO BE LOOKED AT AS A SEVERE ISSUE IN CASES OF SAFETY BECAUSE BOTH MY DOORS DO NOT OPEN AND THIS VEHICLE IS GENTLY USED FOR A 10 YEAR OLD VEHICLE. ANOTHER ISSUE WITH THE SLIDING DOOR IS THE HARNESSES THAT ARE INSTALLED FROM THE FACTORY. THEY FAIL AND THE WIRING BREAKS OVER 1 TO 2 YEARS. THIS IS AN ISSUE THAT HAPPENS WAY TO OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185538March 9, 2019
STRUCTURE:BODY
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185073March 8, 2019
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184768March 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THERE ARE TWO FACETS OF THIS ISSUE. FIRST ISSUE: IT BEGAN STARTING HARD BACK IN NOVEMBER IT WOULD CRANK BUT NOT TURN OVER AND START. IT WILL OFTEN LEAVE US STRANDED MYSELF AND YOUNG CHILDREN FOR 20-45 MINUTES WAITING FOR IT TO START.SECOND ISSUE: THE FUEL PUMP WILL REMAIN RUNNING WHEN VEHICLE IS SHUT OFF AND CONTINUE TO RUN TILL BATTERY IS DEAD. ALTERNATOR HAS BEEN REPLACED IN PAST YEAR AND HAS BEEN TESTED TO BE GOOD, BATTERY HAD TO BE REPLACED TWICE IN TWO YEARS. WHEN DIAGNOSED BY A DODGE DEALERSHIP THE ISSUE IS SAID TO BE A POWER DISTRIBUTION MODULE WHICH COSTS $1,008.00 NOT INCLUDING LABOR. THE PART IS ORDERED BUT ON NATIONAL BACKORDER WITH NO ESTIMATED TIME OF ARRIVAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184838March 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT HIGH SPEEDS, THE BRAKE PEDAL PULSATED AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT INSPECTED THE BRAKES AND FOUND THEM TO BE HOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184874March 7, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE BATTERY INDICATOR ILLUMINATED. A FEW MOMENTS LATER, ALL THE INSTRUMENT PANEL INDICATORS BEGAN TO FLASH. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 143,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184949March 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184501March 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
I BOUGHT MY 2010 VAN IN 2017. MARCH 1ST 2019 MY COMPLETE AND BRAKE CONTROL MODULE HAS COMPLETELY FAILED. MY BRAKE, ABS, ESP BAD AND TRACTION SENSOR LIGHTS REMAIN ON MY DASH BOARD, AND I HAVE NO EMERGENCY BRAKING AT ALL. I HAVE NO IDEA HOW A COMPLETE ABS BRAKING SYSTEM COMPUTER CAN JUST FAIL. THE LIGHT CAME ON WHILE I WAS DRIVING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184718March 6, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD DOWNSHIFT OR SHIFT INTO NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE RED INDICATED A FAILURE WITH THE WINDSHIELD WIPER AND THE FUEL PUMP. THE CONTACT CALLED GREENVILLE CHRYSLER JEEP DODGE AT (903) 454-0283 (LOCATED AT 5401 INTERSTATE HWY 30, GREENVILLE, TX 75402) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183957March 4, 2019
UNKNOWN OR OTHER
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184186March 4, 2019
ELECTRICAL SYSTEM
MY VAN CONTINUOUSLY LOOSES ALL POWER WHILE DRIVING. IT HAPPENS ON REGULAR ROADS AND HIGHWAYS. I LOSE MY POWER STEERING, BREAKS...EVERYTHING. THIS HAS HAPPENED TO ME WHILE DRIVING STRAIGHT AS WELL AS DURING TURNS. IT DOESN'T MATTER THE TRAVELING SPEED. I HAVE HAD SOME VERY CLOSE ENCOUNTERS THAT COULD HAVE ENDED WITH A TRAGEDY. WHEN THE VAN LOSSES ALL POWER, I WILL HAVE TO ACT FAST AND GET THE VAN IN NEUTRAL. THE DASH WILL GO ON A RANDOM SERIES OF FLASHING AS IF POWER IS BEING RESTORED. I AM UNABLE TO TRY TO RESTART MY VAN UNTIL THE VAN IS READY FOR ME TO DO SO. I HAVE HAD SOME VERY CLOSE ENCOUNTERS ON THE HIGHWAY AND THE VANS ELECTRICAL SYSTEM MALFUNCTION AT 65MPH AND I CAN NOT DO ANYTHING UNTIL THE ELECTRICAL SYSTEMS RECYCLES ITS GLITCH AND ALWAYS ME TO TRY TO RESTART WHILE IN NEURAL. IN THE MEANTIME SEMI'S AND CARS ARE APPROACHING FAST AND I AM HELPLESS WITH ZERO CONTROL OVER THIS VAN. THIS NEEDS TO RECALLED AN CORRECTED BEFORE MY CHILDREN OR MYSELF ARE KILLED OVER THIS ELECTRICAL GLITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183585March 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183632March 2, 2019
ELECTRICAL SYSTEM
THE ENGINE WILL CUT OFF WHILE THE VEHICLE IS DRIVING. IT DOES NOT STALL OR SPUTTER TO A STOP, IT IS AN IMMEDIATE CUT OFF. THE VEHICLE HAS A BRAND NEW BATTERY, AND THE ALTERNATOR AND STARTER PASSED INSPECTION AND TESTED FINE. WHEN THE ENGINE STOPS, WE ATTEMPT TO START IT BACK UP BUT THE ENGINE DOESN'T TURN OVER. IT WILL EVENTUALLY START BACK UP AFTER A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183458March 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ON ICE AND SNOW TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE NO POWER TO STEER NO LIGHTS TO WARN OTHER DRIVERS. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO LOCHMANDY MOTORS DODGE CHRYSLER JEEP (LOCATED AT 920 N NAPPANEE ST, ELKHART, IN 46514, (866) 980-3609) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,665. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183285February 28, 2019
ELECTRICAL SYSTEM
WHILE PARKED, THE DRIVER SIDE SLIDING DOOR WAS FOUND TO BE STUCK SHUT. IT WILL NOT LOCK OR UNLOCK, EITHER AUTOMATICALLY OR MANUALLY... THE DOOR IS SEIZED SHUT. THEREBY CREATING A SIGNIFICANT SAFETY PROBLEM IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183305February 28, 2019
WHEELS
WHILE DRIVING AT 35 MPH OR LESS FOR LESS THAN 5 MINUTES IN CITY TRAFFIC, MY RIGHT REAR TIRE BLEW OUT. FIRESTONE FR710. PURCHASED 11/30/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182722February 27, 2019
POWER TRAIN
MY VAN WAS PURCHASED IN MARCH OF 2015 AND IT IS HAVING THE SAME ISSUE I'VE READ ABOUT IN NHTSA ID: 16V461000. THE ENGINE WAS RUNNING AND IN GEAR, IT SUDDENLY LOST POWER AND SOUNDED LIKE IT WAS IN NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. WE WERE LUCKY TO GET PULLED OVER AND AVOID AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182771February 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR WILL STALL A FEW MINUTES AFTER FILLING THE GAS TANK. IT WILL STALL IN THE MIDDLE OF DRIVING ON THE ROAD AND WILL NOT RESTART FOR 20 MINUTES CAUSING A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182817February 27, 2019
SEAT BELTS
SEAT BELT DOES NOT CLICK IN AND DOES NOT STAY. IT POPS OUT AT TIMES. WITH SEATBELT CLICKED IN THE VAN SOMETIMES THINK THAT THE DRIVE IS NOT BUCKLED IN SO THE WORSENING LIGHT FLASHES AND MAKES SOUNDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182648February 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS IN A PARKING LOT, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT ROLLED THE WINDOWS DOWN AND NOTICED SMOKE COMING FROM THE DRIVER'S SIDE WINDOW SWITCH PANEL. THE CONTACT STATED THAT THE WINDOW SWITCH PANEL WAS MELTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,228. *DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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