Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11668078June 20, 2025
STRUCTURE:BODY
Drivers side sliding door lock started to make some noise occasionally and shortly after the door locked shut and will not and can not be opened manually or with the buttons. A few days afterwards the passenger door has started to make this same buzzing noise and we fear it will lock itself also like the drivers side not bing able to open with the buttons or manually. I know this is a major safety issue and should be addressed by not only myself, but the manufacturer. I have read this being a common issue among many dodge caravans and I feel actions should be taken place to correct this issue to the tune of at the very least, when there is a malfunction that the door should be able to be opened and closed manually. I contacted my local authorized dodge dealership and they told me extended warranty for this issue is for 10yrs/100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666902June 14, 2025
UNKNOWN OR OTHER
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666965June 14, 2025
ELECTRICAL SYSTEM
Power door is broke and won’t open. There was a notice sent out about it but no repairs appeared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666023June 10, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665921June 9, 2025
ELECTRICAL SYSTEM
As is a known issue in Dodge Caravans - the sliding door components have failed resulting in a safety hazard. One of the doors will not open sometimes which is a serious concern in the case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665470June 7, 2025
ENGINE
Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665479June 7, 2025
UNKNOWN OR OTHER
Driving down the road and my van cuts off. After leaving about 15 minutes it starts back up. I can go around 500 miles between cut offs. Had to 2 different garages with no solution. Replaced fuel pump, did not help. This is very dangerous especially on major highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665496June 7, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665327June 6, 2025
ELECTRICAL SYSTEM
The front door passenger lock is not working. I think it is the actuator and hence auto-lock is not available for the front passenger door. The passenger door may get opened by mistake while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664963June 4, 2025
POWER TRAIN
Transmission no longer has reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663876May 30, 2025
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while the vehicle was parked, his children attempted to exit the vehicle through the passenger's side and driver's side sliding doors; however, both sliding doors failed to open. The contact's children exited the vehicle though the front passenger's side and driver's side doors. The contact stated that the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for inspection. The vehicle was not diagnosed or repaired. The contact related the failure to Chrysler Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators). The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663546May 28, 2025
UNKNOWN OR OTHER
The door lock actuators on BOTH sliding doors do not work properly. about 3 years ago the drivers side door lock actuator stopped unlocking and could not be used. about 7 or 8 months later, it suddenly unlocked but now makes a loud buzzing sound every time it locks. Then about a year later, the passenger side door stopped unlocking and has remained locked for many months now leaving that door unusable. if there were an emergency or accident where the drivers side could not be accessed, passengers in the back of the vehicle would not be able to exit the car safely without climbing over seats. We also are concerned that the drivers side door will fail again and the rear of the vehicle would no longer be accessible. This is a known issue through the manufacturer that they refuse to recall or repair. There is even a current class action lawsuit for this make and model. several similar makes and models through the manufacturer have been affected by this issue for many years. We have not had this inspected by anyone, we bought new door actuator mechanisms but have not replaced them ourselves yet. every indication is this is a difficult and lengthy repair at home and costly if done through an auto repair shop or dealership. With such a well known issue, this should have been investigated, resolved and corrected by the manufacturer and notices for recalls released to the public. This is completely unacceptable that the safety of passengers in these cars are not important to the manufacturer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663010May 25, 2025
POWER TRAIN
I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I’ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663015May 25, 2025
POWER TRAIN
The van started to make a loud whining sound while going down the highway around 60 miles an hour. When we slowed down and turned onto a smaller road and tried to accelerate the rpm’s went to around 5,000 and it was barely moving. Had to stop for a long time and was able to drive it the last couple of miles home very slowly. Several children in the car were at risk if someone had hit us at hwy speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662710May 23, 2025
ELECTRICAL SYSTEM
Firstly my front door lock went out and wouldn’t work which i got fixed now both my back door locks do not work correctly which I have children that use this vehicle with me which can lead to danger the left back door locks make a nasty buzzing sound and will not lock or unlock from the back or key fob I have to open it from my door lock on my driver side and the right back passenger just doesn’t work at all this poses danger to my children and myself. This needs to be on the recall list with the amount of complaints and issues this is causing for dodge van owners!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662807May 23, 2025
UNKNOWN OR OTHER
My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [XXX] , [XXX] , and [XXX] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my Year, Make, and Model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662837May 23, 2025
STEERING, ENGINE
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662264May 21, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving 30 MPH, the sliding door became ajar. The door was difficult to close or latch securely. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662189May 20, 2025
UNKNOWN OR OTHER
The sliding door actuator to the driver's side is locked shut and this causes a large safety concern for my children in the back seat. If there was a car accident and this door is locked shut and unable to open it could be the difference between life and death for my children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662239May 20, 2025
ELECTRICAL SYSTEM
Right side passenger sliding door makes a loud buzzing noise when it locks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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