Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11678455August 5, 2025
POWER TRAIN
While driving, transmission went out without warning. Prior, it was driving fine. While on the highway the vehicle lost power from the accelerator and the check engine light illuminated. When pressing the accelerator, RPMs would go all the way up and the car would not accelerate at all. It was checked out shortly after by a mechanic. They ran a scan for the check engine light, which reported several codes being thrown for failed transmission components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678068August 3, 2025
STRUCTURE:BODY
Driver side door is not locking or unlocking with KEYFOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677926August 2, 2025
POWER TRAIN
My wife drove to and from a doctor's appointment. When she went to leave the vehicle did a hard jolt and would not drive anymore. There was no indication or prior warning lights about the transmission. Had it towed to a shop. Did my research and between 2016 -2018 there was a known issue with power trains on the Dodge Grand Caravan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677747August 1, 2025
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determined. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), and the mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to speak to a live representative. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677220July 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677223July 30, 2025
ELECTRICAL SYSTEM
The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that an unknown computer software chip needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V524000(Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677269July 30, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable. I cannot believe there is no manual override. I was able to solve this issue by forcing the unlock lever while pressing 'unlock' on the keyfob. However, the main reason I write this complaint, numerous people on various forums report an actuator shorting out in their doors causing this issue, meaning they cannot open the door, by any means, without this actuator being repaired. I cannot for the life of me believe that a system was engineered to not have a simple manual override on a car door. This is beyond me how this got cleared by any sort of regulatory body. If that actuator gets cooked in a fire, I guess the occupants of the car will too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677284July 30, 2025
SEATS
The headrest on the driver’s seat burst open and deployed while waiting in a parking lot.. A very loud and awful exploded to the back of my head and ringing of the ears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676537July 28, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection upon request? Yes Description of the Issue: The sliding door lock actuator failed, causing the door to remain locked at all times. The door cannot be opened manually or using the power door controls. This renders the door completely inoperable. Safety Risk: This is a significant safety hazard. In the event of an emergency, passengers—especially children seated in the rear—cannot exit the vehicle through this door. It severely limits evacuation routes and could result in injury or death if occupants are trapped during an accident or fire. Has the issue been reproduced or confirmed by a dealer or service center? Not yet. Issue is ongoing and appointment is pending. Has the vehicle or component been inspected by the manufacturer, police, insurance, or others? No Were there any warning lamps, messages, or symptoms before the failure? No warning lamps or messages appeared. The door simply stopped responding to manual or power lock/unlock commands. When did the issue occur? June 2025. The door has remained inoperable since. Assessment: Based on consumer forums and other reports, this appears to be a known and widespread issue with this model, likely caused by a defective actuator design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676443July 27, 2025
POWER TRAIN, SUSPENSION
Transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676491July 27, 2025
POWER TRAIN
Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676102July 25, 2025
SEATS
I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676134July 25, 2025
POWER TRAIN
I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674912July 20, 2025
UNKNOWN OR OTHER
The lock mechanism on the passenger side sliding door has failed. It is stuck in the locked position. This is a known defect that has recurred in this vehicle for years. The door is not able to be unlocked which is a safety concern if the vehicle needs to be exited or accessed in an emergency. The sliding door lock had been making a loud buzzing noise upon locking and unlocking for weeks but only became stuck yesterday. The front drivers side door lock also does not respond to the unlocking mechanisms (button inside or remote) but can be unlocked with the key being inserted into the lock and manually turned. This has been happening on and off for a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674747July 19, 2025
ELECTRICAL SYSTEM
Door lock actuator on passenger sliding door beginning to make noise before it likely will fail and not automatically lock door as vehicle accelerates. This is a recall item on the two prior years of this same vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673757July 15, 2025
UNKNOWN OR OTHER
Left sliding door latch is stuck in lock position. In case of emergency passengers (2 daughters) would be trapped inside. There is currently a class action lawsuit for previous models but it was only settled for 2017 and 2018 models. I was given a quote of $2000 from a dodge dealer to fix the issue when it is a clearly known faulty design/part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672882July 11, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672130July 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672280July 9, 2025
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the actuator for the driver’s side rear sliding door failed to operate as intended, and the contact was forced to secure the door with a ratchet strap. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672324July 9, 2025
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving from a complete stop, the vehicle made an abnormal sound, hesitated while responding, and the transmission shifted hard. The contact stated that the failure recurred while driving at various speeds, and the vehicle felt like it was going to stall. The contact stated that while coming to a complete stop, the vehicle jerked, the transmission shifted hard and made an abnormal clunking sound. Additionally, the contact stated that the passenger's side sliding door automatic locking mechanism was inoperable, requiring the contact to manually unlock and lock the door with the interior door lever. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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